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Compare Artera and Relatient 
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At a Glance
Market Segments
Mid-Market (66.7% of reviews)
Small-Business (53.8% of reviews)
Pros & Cons
Not enough data
Not enough data
Entry-Level Pricing
No pricing available
Contact Relatient for a Quote
Artera
Star Rating
(70)4.9 out of 5
Market Segments
Mid-Market (66.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about ArteraRelatient
Star Rating
(27)4.8 out of 5
Market Segments
Small-Business (53.8% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Contact Relatient for a Quote
Learn more about RelatientSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Artera excels in "Workflow Management" with a score of 9.8, highlighting its ability to streamline processes effectively, while Relatient, with a score of 9.3, is noted for having some limitations in this area.
- Reviewers mention that Artera's "Patient Feedback Management" feature scores 9.5, allowing for comprehensive insights into patient experiences, whereas Relatient's score of 9.0 indicates it may not provide as robust feedback mechanisms.
- G2 users highlight Artera's superior "Interoperability" with a score of 9.7, which facilitates better integration with other systems, while Relatient's score of 8.9 suggests it may face challenges in seamless data exchange.
- Users on G2 appreciate Artera's "Digital Intake Forms" feature, which scored 9.5, for its user-friendly design and efficiency in collecting patient information, contrasting with Relatient, which lacks a comparable feature.
- Reviewers say that Artera's "Patient-Centered Functions" score of 9.5 reflects its strong online presence management capabilities, while Relatient's score of 8.6 indicates it may not be as effective in enhancing patient engagement through online platforms.
- Users report that Artera's "Secure Communications" feature, with a score of 9.8, is highly regarded for its HIPAA compliance, while Relatient's score of 9.2 suggests it may not offer the same level of assurance in secure messaging.
Pricing
Entry-Level Pricing
Artera
No pricing availableRelatient
Pricing for Providers
Contact Relatient for a Quote
Relatient offers pricing based on the Platform and Solutions purchased.
Free Trial
Artera
No trial information availableRelatient
No trial information availableRatings
Meets Requirements
9.7
62
9.5
23
Ease of Use
9.8
62
9.5
23
Ease of Setup
9.6
20
9.1
21
Ease of Admin
9.6
20
8.7
21
Quality of Support
9.7
57
9.1
23
Has the product been a good partner in doing business?
9.9
19
9.6
21
Product Direction (% positive)
9.4
62
10.0
23
Features by Category
Information Flow
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Patient Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
9.6
43
9.5
10
9.8
43
9.2
12
9.8
35
9.5
10
9.8
38
9.5
7
9.8
43
9.2
10
9.8
42
9.3
9
Feature Not Available
9.5
7
9.8
39
9.2
8
Patient Convenience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Patient-Centered Functions
9.5
29
8.6
6
|
Verified
9.5
31
9.0
7
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Operations
9.8
47
|
Verified
9.3
12
|
Verified
9.7
47
|
Verified
8.9
11
|
Verified
Feature Not Available
Not enough data
9.3
30
|
Verified
8.6
6
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Generative AI
Not enough data
Not enough data
Voice Recognition - AI Voice Assistants
Not enough data
Not enough data
Speech Synthesis - AI Voice Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and privacy - AI Voice Assistants
Not enough data
Not enough data
Compatibility - AI Voice Assistants
Not enough data
Not enough data
Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Artera and Relatient are categorized as Patient Engagement and HIPAA Compliant Messaging
Unique Categories
Artera is categorized as Patient Relationship Management (PRM), Appointment Reminder, and AI Voice Assistants
Relatient is categorized as Patient Intake and Patient Scheduling
Reviews
Reviewers' Company Size
Artera
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Relatient
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Medical Practice
45.5%
Hospital & Health Care
40.9%
Health, Wellness and Fitness
9.1%
Telecommunications
1.5%
Non-Profit Organization Management
1.5%
Other
1.5%
Hospital & Health Care
57.7%
Medical Practice
30.8%
Health, Wellness and Fitness
11.5%
‐
‐
Other
0.0%
Discussions
I know that we can send internal messages but im not really sure how.
2 Comments
MP
If you’re referring to notifying another coworker of a message sent from a patient you can tag their name with the @ symbol Read more
Can you create group chats with your staff members
2 Comments
SA
Yes, you can create staff user groups which allows you to group chat/mention multiple staff members at once. i.e. "billing group" "front desk" "covid triage...Read more
Relatient has no discussions with answers
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