Compare Artera and eClinicalWorks 
At a Glance
Market Segments
Mid-Market (64.4% of reviews)
Small-Business (52.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Artera
Star Rating
(82)4.8 out of 5
Market Segments
Mid-Market (64.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ArteraeClinicalWorks
Star Rating
(153)3.7 out of 5
Market Segments
Small-Business (52.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Browse all 3 pricing plansArtera vs eClinicalWorks
When assessing the two solutions, reviewers found Artera easier to use, set up, and administer. Reviewers also preferred doing business with Artera overall.
- Reviewers felt that Artera meets the needs of their business better than eClinicalWorks.
- When comparing quality of ongoing product support, reviewers felt that Artera is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Artera over eClinicalWorks.
Pricing
Entry-Level Pricing
Artera
No pricing availableeClinicalWorks
No pricing availableFree Trial
Artera
No trial information availableeClinicalWorks
No trial information availableRatings
Meets Requirements
9.7
69
7.9
122
Ease of Use
9.7
69
7.6
124
Ease of Setup
9.3
24
7.0
40
Ease of Admin
9.5
25
7.4
37
Quality of Support
9.7
63
6.8
117
Has the product been a good partner in doing business?
9.9
23
7.3
33
Product Direction (% positive)
9.3
69
6.6
124
Features by Category
Data Management
Not enough data
8.7
14
Not enough data
8.8
15
Not enough data
8.9
15
Care Management
Not enough data
8.6
15
Not enough data
8.3
14
Not enough data
8.8
14
Agentic AI - Population Health Management
Not enough data
Not enough data
Information Flow
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Patient Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
9.6
44
Not enough data
9.8
45
Not enough data
9.8
35
Not enough data
9.8
38
Not enough data
9.8
44
Not enough data
9.8
43
Not enough data
Not enough data
Not enough data
9.8
41
Not enough data
Clinical Workflow Management
Not enough data
8.7
28
Not enough data
8.6
23
Not enough data
8.3
26
Not enough data
8.0
31
Patient Health Information Management
Not enough data
8.0
24
Not enough data
7.6
26
Not enough data
7.6
27
Agentic AI - EHR
Not enough data
Not enough data
Patient Convenience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Patient-Centered Functions
9.5
29
7.5
17
9.5
31
8.4
18
Not enough data
8.1
13
|
Verified
9.5
11
|
Verified
8.3
13
|
Verified
Feature Not Available
Feature Not Available
Operations
9.8
51
|
Verified
8.1
21
|
Verified
9.7
48
|
Verified
7.9
21
|
Verified
9.5
24
7.8
17
|
Verified
9.3
30
|
Verified
8.3
18
|
Verified
Not enough data
8.8
11
|
Verified
Not enough data
8.8
12
|
Verified
Not enough data
8.3
10
Generative AI
Not enough data
Not enough data
Operations Management
Not enough data
8.1
12
Not enough data
8.9
12
Not enough data
8.1
13
Not enough data
8.9
11
Added Efficiencies
Not enough data
7.7
11
Not enough data
8.3
13
Not enough data
8.8
12
Not enough data
9.2
14
Voice Recognition - AI Voice Assistants
Not enough data
Not enough data
Speech Synthesis - AI Voice Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and privacy - AI Voice Assistants
Not enough data
Not enough data
Compatibility - AI Voice Assistants
Feature Not Available
Not enough data
Patient Communication & Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scheduling & Access Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Care Coordination & Automation
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Operational Intelligence & Integration
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Artera and eClinicalWorks are categorized as Patient Engagement
Unique Categories
Reviews
Reviewers' Company Size
Artera
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
eClinicalWorks
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
46.6%
Medical Practice
41.1%
Health, Wellness and Fitness
8.2%
Telecommunications
1.4%
Non-Profit Organization Management
1.4%
Other
1.4%
Hospital & Health Care
55.3%
Medical Practice
23.7%
Health, Wellness and Fitness
7.9%
Information Technology and Services
2.0%
Accounting
1.3%
Other
9.9%
Alternatives
Discussions
I know that we can send internal messages but im not really sure how.
2 Comments
MP
If you’re referring to notifying another coworker of a message sent from a patient you can tag their name with the @ symbol Read more
Can you create group chats with your staff members
2 Comments
SA
Yes, you can create staff user groups which allows you to group chat/mention multiple staff members at once. i.e. "billing group" "front desk" "covid triage...Read more
eClinicalWorks has no discussions with answers
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