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Compare ArrowChat and Rocket.Chat 
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At a Glance
Market Segments
Mid-Market (50.0% of reviews)
Mid-Market (50.2% of reviews)
Entry-Level Pricing
No pricing available
Free With One-Time Purchase
ArrowChat
Star Rating
(10)3.7 out of 5
Market Segments
Mid-Market (50.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about ArrowChatRocket.Chat
Star Rating
(347)4.2 out of 5
Market Segments
Mid-Market (50.2% of reviews)
Pros & Cons
Entry-Level Pricing
Free With One-Time Purchase
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Rocket.Chat excels in its Web Application functionality, receiving a score of 9.0, while ArrowChat's web application is less impressive, leading to a lower user satisfaction.
- Reviewers mention that Rocket.Chat's File Sharing feature is rated at 8.6, providing a seamless experience for users, whereas ArrowChat lacks in this area, which can hinder collaboration.
- G2 users highlight Rocket.Chat's superior Mobile Application experience with a score of 7.8, while ArrowChat's mobile capabilities are noted to be less user-friendly, impacting on-the-go communication.
- Users on G2 appreciate Rocket.Chat's AI Text Generation feature, scoring 9.3, which enhances productivity, while ArrowChat does not offer comparable generative AI capabilities, leading to less efficient workflows.
- Reviewers say that Rocket.Chat's Collaboration Tools, particularly Live Chat and Screen Sharing, are highly rated at 9.1 and 8.5 respectively, making it a preferred choice for teams needing effective real-time communication, while ArrowChat falls short in these areas.
- Users report that Rocket.Chat's Ease of Use is rated at 8.7, making it more accessible for new users compared to ArrowChat's lower score of 7.8, which can lead to a steeper learning curve for teams.
Pricing
Entry-Level Pricing
ArrowChat
No pricing availableRocket.Chat
Starter
Free
With One-Time Purchase
For small organizations looking
for self-hosted team collaboration.
- Up to 50 users
- Self-managed hosting only
- ALL PREMIUM CAPABILITIES, INCLUDING:
Free Trial
ArrowChat
No trial information availableRocket.Chat
Free Trial is available
Ratings
Meets Requirements
8.3
6
8.6
276
Ease of Use
7.8
6
8.7
283
Ease of Setup
Not enough data
8.2
125
Ease of Admin
Not enough data
8.3
119
Quality of Support
8.3
6
8.0
231
Has the product been a good partner in doing business?
Not enough data
8.2
107
Product Direction (% positive)
6.7
7
8.4
273
Features by Category
Business Instant Messaging
Not enough data
8.6
163
Not enough data
8.1
174
Not enough data
8.0
164
Business Instant Messaging
Not enough data
7.8
106
Not enough data
7.6
101
Business Instant Messaging
Not enough data
7.8
149
Not enough data
8.9
169
Not enough data
8.6
121
Generative AI - Business Instant Messaging
Not enough data
Not enough data
AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
9.4
9
Not enough data
9.8
9
Not enough data
7.4
7
Not enough data
8.3
8
Not enough data
9.6
8
Not enough data
10.0
8
Not enough data
7.9
8
Not enough data
9.4
8
Collaboration Tools
Not enough data
8.5
24
|
Verified
Not enough data
8.4
16
Not enough data
8.6
12
Not enough data
9.1
17
|
Verified
Not enough data
9.0
12
|
Verified
Meeting Coordination
Not enough data
9.2
18
Not enough data
8.6
16
|
Verified
Not enough data
8.7
21
|
Verified
Not enough data
9.1
15
Software Type
Not enough data
8.1
22
|
Verified
Not enough data
9.4
16
|
Verified
Not enough data
9.0
20
|
Verified
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
8.9
59
Not enough data
8.7
53
Not enough data
9.2
63
Support
Not enough data
8.7
57
Not enough data
8.8
60
Not enough data
8.7
53
Generative AI
Not enough data
9.4
8
Not enough data
9.2
8
Not enough data
9.4
8
Communication
8.3
7
8.7
107
|
Verified
9.5
7
8.3
121
|
Verified
8.1
7
8.1
78
|
Verified
8.1
7
8.5
108
|
Verified
Not enough data
8.7
48
Internal Use
8.9
6
8.0
109
|
Verified
9.7
6
8.7
93
|
Verified
9.4
6
8.1
80
|
Verified
9.4
6
8.4
78
|
Verified
9.4
6
8.7
101
|
Verified
9.7
6
8.7
82
|
Verified
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ArrowChat and Rocket.Chat are categorized as Live Chat
Unique Categories
ArrowChat has no unique categories
Rocket.Chat is categorized as Business Instant Messaging, HIPAA Compliant Messaging, Communication Platform as a Service (CPaaS), Video Conferencing, and UCaaS Platforms
Reviews
Reviewers' Company Size
ArrowChat
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Rocket.Chat
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
20.0%
Transportation/Trucking/Railroad
10.0%
Retail
10.0%
Marketing and Advertising
10.0%
Internet
10.0%
Other
40.0%
Information Technology and Services
22.9%
Computer Software
14.2%
Hospital & Health Care
4.3%
Marketing and Advertising
3.7%
Education Management
3.4%
Other
51.4%
Discussions
ArrowChat has no discussions with answers
Is is possible to customize the REST Api of Rocket Chat?
2 Comments
W
If you mean building Rocket Chat Apps then have a look on the forums, these can be put up on the Rocket Chat...Read more
Can I use this for personal use, similar to Whatsapp or Telegram?
2 Comments
AA
No. Not really.Read more
Rocket chat had the voice message option but it was removed. Could it be reinstated or I will have to ask my company because it might be a case it was restricted by them?
2 Comments
JB
YES it could be reinstated , you will have to ask your company because it might be a case it was restricted and band from public comments.Read more
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