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Compare ArrowChat and HelpCrunch 
Featured Products
At a Glance
Market Segments
Mid-Market (50.0% of reviews)
Small-Business (83.9% of reviews)
Entry-Level Pricing
No pricing available
15 $
ArrowChat
Star Rating
(10)3.7 out of 5
Market Segments
Mid-Market (50.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about ArrowChatHelpCrunch
Star Rating
(236)4.7 out of 5
Market Segments
Small-Business (83.9% of reviews)
Pros & Cons
Entry-Level Pricing
15 $
Browse all 4 pricing plansArrowChat vs HelpCrunch
- Reviewers felt that HelpCrunch meets the needs of their business better than ArrowChat.
- When comparing quality of ongoing product support, reviewers felt that HelpCrunch is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of HelpCrunch over ArrowChat.
Pricing
Entry-Level Pricing
ArrowChat
No pricing availableHelpCrunch
Standard Live chat plan
15
$
Great plan for small teams that includes more auto messages, full customization, unlimited contacts and chat history
- 3 chat auto messages
- Help Desk
- Knowledge Base
Free Trial
ArrowChat
No trial information availableHelpCrunch
Free Trial is available
Ratings
Meets Requirements
8.3
6
9.3
188
Ease of Use
7.8
6
9.4
194
Ease of Setup
Not enough data
9.5
137
Ease of Admin
Not enough data
9.4
123
Quality of Support
8.3
6
9.6
186
Has the product been a good partner in doing business?
Not enough data
9.6
120
Product Direction (% positive)
6.7
7
9.7
180
Features by Category
Ticket and Case Management
Not enough data
9.1
63
|
Verified
Not enough data
9.1
64
|
Verified
Not enough data
9.0
66
|
Verified
Not enough data
9.4
36
Not enough data
Feature Not Available
Not enough data
9.1
61
|
Verified
Not enough data
9.2
58
|
Verified
Not enough data
9.3
43
|
Verified
Generative AI
Not enough data
9.7
5
Not enough data
9.0
5
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
8.7
33
Not enough data
9.3
63
|
Verified
Not enough data
9.5
76
|
Verified
Not enough data
9.0
49
|
Verified
Not enough data
Feature Not Available
Platform
Not enough data
8.7
45
|
Verified
8.9
6
9.2
107
|
Verified
Not enough data
9.1
51
|
Verified
Not enough data
9.0
41
|
Verified
Not enough data
9.0
59
|
Verified
Not enough data
9.1
60
|
Verified
Administration
Not enough data
9.4
15
Not enough data
9.6
14
Not enough data
9.5
13
Not enough data
9.5
13
Not enough data
9.5
11
Not enough data
9.6
15
Integrations
Not enough data
9.8
10
Not enough data
9.7
11
Not enough data
9.7
10
Not enough data
8.6
12
Platform
Not enough data
8.5
12
Not enough data
8.8
12
Not enough data
8.7
10
Not enough data
9.5
13
Not enough data
9.5
11
Not enough data
9.4
11
Not enough data
9.2
10
Not enough data
9.4
15
Core Conversational Capabilities - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
Not enough data
Not enough data
Not enough data
Interaction
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Task & Flow Management - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Learning
Not enough data
Not enough data
Not enough data
Not enough data
Deployment & Embedding - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Content Generation
Not enough data
Not enough data
Not enough data
Not enough data
Admin & Configuration - AI Chatbots
Not enough data
Not enough data
System
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring & Improvement - AI Chatbots
Not enough data
Not enough data
Reliability & Safety - AI Chatbots
Not enough data
Not enough data
Channels
Not enough data
8.3
7
Not enough data
8.8
7
Not enough data
8.3
7
Design
Not enough data
9.3
7
Not enough data
9.0
7
Not enough data
9.0
7
Not enough data
8.8
7
Not enough data
8.8
7
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Responses
Not enough data
9.3
19
Not enough data
9.1
21
Not enough data
8.9
20
Not enough data
8.9
19
Not enough data
9.2
16
Platform
Not enough data
9.7
20
Not enough data
9.1
19
Not enough data
9.5
18
Not enough data
9.2
20
Not enough data
8.3
14
Not enough data
8.9
16
Not enough data
9.2
17
Generative AI
Not enough data
9.8
10
Not enough data
9.8
9
Conversational Platform
Not enough data
9.8
9
Not enough data
9.6
8
Not enough data
8.8
7
Not enough data
9.2
8
Support Automation
Not enough data
8.8
7
Not enough data
8.8
7
Not enough data
9.5
7
Not enough data
9.3
9
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
9.2
13
Not enough data
9.1
15
Not enough data
8.3
13
Communication
8.3
7
9.6
103
|
Verified
9.5
7
9.4
106
|
Verified
8.1
7
9.1
86
|
Verified
8.1
7
9.5
89
|
Verified
Not enough data
8.0
23
Internal Use
8.9
6
9.2
107
|
Verified
9.7
6
9.3
92
|
Verified
9.4
6
9.2
83
|
Verified
9.4
6
9.1
82
|
Verified
9.4
6
9.2
80
|
Verified
9.7
6
9.1
86
|
Verified
Generative AI
Not enough data
Not enough data
Self-Service Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self-Service Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.3
5
Not enough data
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ArrowChat and HelpCrunch are categorized as Live Chat
Unique Categories
ArrowChat has no unique categories
HelpCrunch is categorized as Shared Inbox, Conversational Support, Customer Communications Management, Chatbots, Transactional Email, Help Desk, Customer Self-Service, AI Chatbots, and AI Customer Support Agents
Reviews
Reviewers' Company Size
ArrowChat
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
HelpCrunch
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
20.0%
Transportation/Trucking/Railroad
10.0%
Retail
10.0%
Marketing and Advertising
10.0%
Internet
10.0%
Other
40.0%
Computer Software
20.4%
Information Technology and Services
12.2%
Marketing and Advertising
9.1%
Internet
7.8%
Health, Wellness and Fitness
4.3%
Other
46.1%
Discussions
ArrowChat has no discussions with answers
Does your platform have a mobiile app?
1 Comment
PP
Hi Damilola! You surely can interact with your customers through HelpCrunch mobile apps in addition to the web dashboard.
We offer iOS and Android mobile...Read more
HelpCrunch has no more discussions with answers
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