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Compare Arq and MSP360 Backup 
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At a Glance
Market Segments
Mid-Market (73.3% of reviews)
Small-Business (81.2% of reviews)
Entry-Level Pricing
No pricing available
Free
Arq
Star Rating
(16)4.4 out of 5
Market Segments
Mid-Market (73.3% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about ArqMSP360 Backup
Star Rating
(525)4.5 out of 5
Market Segments
Small-Business (81.2% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that MSP360 Backup excels in File Server Backup with a score of 9.5, making it a preferred choice for small businesses needing reliable server protection. In contrast, Arq's performance in this area is less robust, with users noting a lower compatibility for file server backups.
- Reviewers mention that MSP360 Backup offers superior Remote Backup capabilities, scoring 9.4, which is crucial for businesses that require off-site data protection. Arq, while still effective, scores slightly lower at 9.0, indicating it may not be as comprehensive in this aspect.
- G2 users highlight the Disaster Recovery feature in Arq, which received a high score of 9.4, suggesting it provides excellent recovery options. However, MSP360 Backup's score of 8.8 indicates it may not be as strong in this critical area, leading to potential concerns for users prioritizing disaster recovery.
- Users on G2 appreciate MSP360 Backup's Incremental Backup feature, scoring 9.0, which allows for efficient data management and storage. In comparison, Arq's incremental backup functionality, while still effective, scores lower at 8.8, indicating it may not be as efficient for users with large data sets.
- Reviewers mention that MSP360 Backup's Online Restore feature is highly rated at 9.3, providing users with quick access to their data when needed. Arq's online restore capability, while functional, scores lower at 8.8, which may lead to longer recovery times for users.
- Users say that MSP360 Backup's Activity Monitoring feature, with a score of 8.8, is beneficial for tracking backup processes, although Arq's score of 9.2 indicates it may offer more robust monitoring tools, which could be a deciding factor for users who prioritize oversight of their backup activities.
Pricing
Entry-Level Pricing
Arq
No pricing availableMSP360 Backup
MSP360 Free Backup
Free
- Windows, macOS, Linux backup
- File-level backup
Free Trial
Arq
No trial information availableMSP360 Backup
Free Trial is available
Ratings
Meets Requirements
8.8
13
9.2
447
Ease of Use
8.9
14
8.7
448
Ease of Setup
Not enough data
8.9
333
Ease of Admin
Not enough data
8.9
320
Quality of Support
8.5
11
8.6
338
Has the product been a good partner in doing business?
Not enough data
8.9
283
Product Direction (% positive)
9.1
13
8.7
428
Features by Category
Compatibility
Not enough data
9.5
139
Not enough data
9.2
105
Not enough data
8.8
96
Not enough data
8.8
83
Management
Not enough data
9.0
121
Not enough data
9.0
120
Not enough data
9.1
136
Not enough data
9.5
129
Not enough data
8.9
120
Compliance
Not enough data
9.2
125
Not enough data
9.2
124
Not enough data
8.7
98
Agentic AI - Server Backup
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
Not enough data
Functionality
Not enough data
8.6
80
Not enough data
9.4
100
Not enough data
9.4
103
Not enough data
9.0
89
Not enough data
7.3
32
Compatibility
Not enough data
9.4
92
Not enough data
9.3
94
Not enough data
9.0
97
Management
Not enough data
Feature Not Available
Not enough data
9.0
94
Not enough data
9.2
96
Agentic AI - Online Backup
Not enough data
8.9
6
Not enough data
8.3
6
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
8.1
6
Not enough data
8.1
6
Functionality
Not enough data
9.5
16
Not enough data
7.5
16
Not enough data
7.8
16
Not enough data
9.0
16
Performance
Not enough data
9.1
16
Not enough data
9.5
16
Not enough data
8.9
16
Not enough data
9.2
16
Agentic AI - PC Backup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Arq and MSP360 Backup are categorized as Online Backup and PC Backup
Reviews
Reviewers' Company Size
Arq
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
MSP360 Backup
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
26.7%
Banking
13.3%
Professional Training & Coaching
6.7%
Primary/Secondary Education
6.7%
Photography
6.7%
Other
40.0%
Information Technology and Services
27.5%
Computer Software
8.9%
Computer & Network Security
8.7%
Computer Networking
2.8%
Retail
2.0%
Other
50.2%
Alternatives
Discussions
Arq has no discussions with answers
Which storage providers does CloudBerry Backup support?
2 Comments
CS
Pretty much anybody. They are compatible with any S3-compatible provider, but they specifically support over a dozen.Read more
Does CloudBerry Backup provide backup storage space?
2 Comments
RG
No, you need a S3 compatible storage for that.Read more
What do I need to start using CloudBerry Backup?
2 Comments
Official Response from MSP360 Backup
You need a CloudBerry Backup license and an account with one of the supported cloud storage providers. Most let you sign up in just a couple of minutes.
For...Read more
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