# Arq vs IDrive Online and SaaS Backup, Object Storage e2 Comparison
---
## AI Generated Summary
- **G2 reviewers report** that IDrive Online and SaaS Backup, Object Storage e2 excels in providing a user-friendly experience, with many users appreciating its **intuitive interface** and **multi-platform support**. This flexibility allows users to access their data across various devices seamlessly.
- **Users say** that the implementation process for Arq is notably straightforward, with many finding it easy to set up and use. Reviewers highlight that it takes just a short time to understand the software, making it accessible for users who may not be tech-savvy.
- **According to verified reviews** , IDrive Online and SaaS Backup, Object Storage e2 offers a competitive pricing structure, particularly for personal use, where users can benefit from **five terabytes of storage** at a lower cost compared to competitors. This value is a significant draw for small businesses.
- **Reviewers mention** that while Arq provides excellent backup capabilities, particularly with AWS, some users feel it lacks the **robust support** and community engagement that IDrive Online and SaaS Backup, Object Storage e2 offers, which is reflected in their higher quality of support ratings.
- **Users highlight** that IDrive Online and SaaS Backup, Object Storage e2 not only meets their storage needs but also provides a **high level of satisfaction** with its performance, as evidenced by a strong G2 Score. This indicates a consistent positive experience among a large user base.
- **G2 reviewers note** that while both products have similar star ratings, the sheer volume of recent reviews for IDrive Online and SaaS Backup, Object Storage e2 suggests a more reliable and current user experience, making it a safer choice for those looking for proven performance.



| | Arq | IDrive Online and SaaS Backup, Object Storage e2 | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 16 | 1,923 | 
| **Largest Market Segment** | Mid-Market (73.3% of reviews) | Small-Business (93.5% of reviews) | 
| **Entry Level Price** | No pricing available | Free | 

---
## Top Pros & Cons

### Arq

**Not enough data**

### IDrive Online and SaaS Backup, Object Storage e2

Pros:
- Ease of Use (496 reviews)
- Affordable (403 reviews)

Cons:
- Backup Issues (231 reviews)
- Poor Interface Design (128 reviews)

---
## Ratings Comparison
| Rating | Arq | IDrive Online and SaaS Backup, Object Storage e2 | 
|---|---|---|
  | **Meets Requirements** | 8.8 (13 reviews) | 8.9 (1303 reviews) | 
  | **Ease of Use** | 8.9 (14 reviews) | 8.7 (1334 reviews) | 
  | **Ease of Setup** | Not enough data | 9.0 (823 reviews) | 
  | **Ease of Admin** | Not enough data | 8.9 (386 reviews) | 
  | **Quality of Support** | 8.5 (11 reviews) | 8.7 (782 reviews) | 
  | **Has the product been a good partner in doing business?** | Not enough data | 9.0 (320 reviews) | 
  | **Product Direction (% positive)** | 9.1 (13 reviews) | 8.1 (1161 reviews) | 

---
## Pricing

### Arq

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### IDrive Online and SaaS Backup, Object Storage e2

#### Entry-Level Pricing

Plan: IDrive Basic

Price: Free

Description: 10 GB 

Key Features:
- Backup for one computer with 10GB of storage

[Browse all 8 editions](https://www.g2.com/products/idrive-online-and-saas-backup-object-storage-e2/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Server Backup

| Product | Score | Reviews |
|---|---|---|
| **Arq** | N/A | N/A |
| **IDrive Online and SaaS Backup, Object Storage e2** | 8.6/10 | 85 |

#### Compatibility 

| Feature | Arq | IDrive Online and SaaS Backup, Object Storage e2 | 
|---|---|---|
| **File Server Backup** | Not enough data | 9.3 (79 reviews) | 
| **Database Server Backup** | Not enough data | 8.9 (66 reviews) | 
| **Virtual Machines** | Not enough data | 8.2 (63 reviews) | 
| **Repository Models** | Not enough data | 8.4 (58 reviews) | 

#### Management

| Feature | Arq | IDrive Online and SaaS Backup, Object Storage e2 | 
|---|---|---|
| **Continuous Backup** | Not enough data | 9.5 (71 reviews) | 
| **Disaster Recovery** | Not enough data | 9.2 (70 reviews) | 
| **Storage Capacity** | Not enough data | 9.5 (81 reviews) | 
| **Remote Backup** | Not enough data | 9.2 (75 reviews) | 
| **Activity Monitoring** | Not enough data | 8.6 (69 reviews) | 

#### Compliance

| Feature | Arq | IDrive Online and SaaS Backup, Object Storage e2 | 
|---|---|---|
| **Security Standards** | Not enough data | 9.0 (68 reviews) | 
| **Cloud Data Protection** | Not enough data | 9.2 (68 reviews) | 
| **Data Deduplication** | Not enough data | 8.1 (64 reviews) | 

#### Agentic AI - Server Backup

| Feature | Arq | IDrive Online and SaaS Backup, Object Storage e2 | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.5 (12 reviews) | 
| **Multi-step Planning** | Not enough data | 8.1 (12 reviews) | 
| **Cross-system Integration** | Not enough data | 7.7 (13 reviews) | 
| **Adaptive Learning** | Not enough data | 7.4 (12 reviews) | 
| **Proactive Assistance** | Not enough data | 7.8 (12 reviews) | 
| **Decision Making** | Not enough data | 7.4 (12 reviews) | 

### Online Backup

| Product | Score | Reviews |
|---|---|---|
| **Arq** | N/A | N/A |
| **IDrive Online and SaaS Backup, Object Storage e2** | 8.4/10 | 988 |

#### Functionality

| Feature | Arq | IDrive Online and SaaS Backup, Object Storage e2 | 
|---|---|---|
| **Real-time Sync** | Not enough data | 8.6 (787 reviews) | 
| **Storage Capacity** | Not enough data | 9.3 (920 reviews) | 
| **Remote Backup** | Not enough data | 9.0 (757 reviews) | 
| **Versioning** | Not enough data | 8.7 (650 reviews) | 
| **Mobile Backup Application** | Not enough data | 8.4 (681 reviews) | 

#### Compatibility 

| Feature | Arq | IDrive Online and SaaS Backup, Object Storage e2 | 
|---|---|---|
| **Disk Backup** | Not enough data | 8.9 (733 reviews) | 
| **Local Backup** | Not enough data | 8.9 (742 reviews) | 
| **Storage Formats** | Not enough data | 9.0 (714 reviews) | 

#### Management

| Feature | Arq | IDrive Online and SaaS Backup, Object Storage e2 | 
|---|---|---|
| **File Sharing** | Not enough data | 8.4 (619 reviews) | 
| **Security Standards** | Not enough data | 9.0 (700 reviews) | 
| **Encrypted Storage** | Not enough data | 9.0 (702 reviews) | 

#### Agentic AI - Online Backup

| Feature | Arq | IDrive Online and SaaS Backup, Object Storage e2 | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.4 (136 reviews) | 
| **Multi-step Planning** | Not enough data | 7.4 (133 reviews) | 
| **Cross-system Integration** | Not enough data | 7.9 (135 reviews) | 
| **Adaptive Learning** | Not enough data | 7.4 (127 reviews) | 
| **Proactive Assistance** | Not enough data | 7.3 (126 reviews) | 
| **Decision Making** | Not enough data | 7.4 (123 reviews) | 

### SaaS Backup

| Product | Score | Reviews |
|---|---|---|
| **Arq** | N/A | N/A |
| **IDrive Online and SaaS Backup, Object Storage e2** | 8.2/10 | 11 |

#### Functionality

| Feature | Arq | IDrive Online and SaaS Backup, Object Storage e2 | 
|---|---|---|
| **Real-time Sync** | Not enough data | 8.1 (9 reviews) | 
| **Storage Capacity** | Not enough data | 9.2 (10 reviews) | 
| **Remote Backup** | Not enough data | 8.3 (10 reviews) | 
| **Versioning** | Not enough data | 7.6 (9 reviews) | 

#### Compatibility 

| Feature | Arq | IDrive Online and SaaS Backup, Object Storage e2 | 
|---|---|---|
| **Endpoint Variety** | Not enough data | 8.3 (8 reviews) | 
| **SaaS Application Variety** | Not enough data | 6.9 (7 reviews) | 
| **Storage Formats** | Not enough data | 7.6 (7 reviews) | 

#### Management

| Feature | Arq | IDrive Online and SaaS Backup, Object Storage e2 | 
|---|---|---|
| **File Sharing** | Not enough data | 8.1 (8 reviews) | 
| **Security Standards** | Not enough data | 8.3 (8 reviews) | 
| **Encrypted Storage** | Not enough data | 9.2 (10 reviews) | 

#### Agentic AI - SaaS Backup

| Feature | Arq | IDrive Online and SaaS Backup, Object Storage e2 | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Disaster Recovery

| Product | Score | Reviews |
|---|---|---|
| **Arq** | N/A | N/A |
| **IDrive Online and SaaS Backup, Object Storage e2** | 7.6/10 | 218 |

#### Functionality

| Feature | Arq | IDrive Online and SaaS Backup, Object Storage e2 | 
|---|---|---|
| **On Premises Recovery** | Not enough data | 9.0 (177 reviews) | 
| **Cloud Recovery** | Not enough data | 9.2 (183 reviews) | 
| **Prior State Recovery** | Not enough data | 8.6 (171 reviews) | 
| **Recovery Automation** | Not enough data | 8.6 (167 reviews) | 
| **Replication** | Not enough data | 8.7 (163 reviews) | 

#### Management

| Feature | Arq | IDrive Online and SaaS Backup, Object Storage e2 | 
|---|---|---|
| **Local Management** | Not enough data | 8.8 (184 reviews) | 
| **Infrastructure Compatibility** | Not enough data | 8.9 (174 reviews) | 
| **Solution Integration** | Not enough data | 8.7 (163 reviews) | 
| **Real-Time Analytics** | Not enough data | 8.6 (172 reviews) | 
| **RTO and RPO Management** | Not enough data | 8.3 (150 reviews) | 

#### Agentic AI - Disaster Recovery

| Feature | Arq | IDrive Online and SaaS Backup, Object Storage e2 | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 5.9 (27 reviews) | 
| **Multi-step Planning** | Not enough data | 5.7 (26 reviews) | 
| **Cross-system Integration** | Not enough data | 6.3 (26 reviews) | 
| **Adaptive Learning** | Not enough data | 5.9 (26 reviews) | 
| **Natural Language Interaction** | Not enough data | 5.8 (27 reviews) | 
| **Proactive Assistance** | Not enough data | 5.9 (28 reviews) | 
| **Decision Making** | Not enough data | 6.1 (28 reviews) | 

### PC Backup

| Product | Score | Reviews |
|---|---|---|
| **Arq** | N/A | N/A |
| **IDrive Online and SaaS Backup, Object Storage e2** | N/A | N/A |

#### Functionality 

| Feature | Arq | IDrive Online and SaaS Backup, Object Storage e2 | 
|---|---|---|
| **Incremental Backup** | Not enough data | Not enough data | 
| **OS Boot Recovery** | Not enough data | Not enough data | 
| **Bootable Disk** | Not enough data | Not enough data | 
| **Online Restore** | Not enough data | Not enough data | 

#### Performance

| Feature | Arq | IDrive Online and SaaS Backup, Object Storage e2 | 
|---|---|---|
| **Multiple Backup Versions** | Not enough data | Not enough data | 
| **Unlimited Backup** | Not enough data | Not enough data | 
| **Deduplication** | Not enough data | Not enough data | 
| **Lag Free Operation** | Not enough data | Not enough data | 

#### Agentic AI - PC Backup

| Feature | Arq | IDrive Online and SaaS Backup, Object Storage e2 | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Object Storage Solutions

| Product | Score | Reviews |
|---|---|---|
| **Arq** | N/A | N/A |
| **IDrive Online and SaaS Backup, Object Storage e2** | 9.0/10 | 85 |

#### Functionality

| Feature | Arq | IDrive Online and SaaS Backup, Object Storage e2 | 
|---|---|---|
| **Versioning** | Not enough data | 8.7 (66 reviews) | 
| **Scalability** | Not enough data | 9.2 (68 reviews) | 
| **Speed of access** | Not enough data | 8.4 (80 reviews) | 

#### Reliability

| Feature | Arq | IDrive Online and SaaS Backup, Object Storage e2 | 
|---|---|---|
| **Redundancy** | Not enough data | 8.9 (67 reviews) | 
| **Availability** | Not enough data | 9.3 (75 reviews) | 

#### Security

| Feature | Arq | IDrive Online and SaaS Backup, Object Storage e2 | 
|---|---|---|
| **Encryption** | Not enough data | 9.2 (73 reviews) | 
| **Auditing** | Not enough data | 9.1 (67 reviews) | 
| **Access control** | Not enough data | 8.8 (72 reviews) | 

#### Compatibility

| Feature | Arq | IDrive Online and SaaS Backup, Object Storage e2 | 
|---|---|---|
| **Infrastructure compatibility** | Not enough data | 9.0 (69 reviews) | 
| **Interoperability** | Not enough data | 9.0 (68 reviews) | 

### Backup

| Product | Score | Reviews |
|---|---|---|
| **Arq** | N/A | N/A |
| **IDrive Online and SaaS Backup, Object Storage e2** | N/A | N/A |

#### Management

| Feature | Arq | IDrive Online and SaaS Backup, Object Storage e2 | 
|---|---|---|
| **Disaster Recovery** | Not enough data | Not enough data | 
| **Remote Backup** | Not enough data | Not enough data | 
| **Storage Formats** | Not enough data | Not enough data | 
| **Scheduled Backups** | Not enough data | Not enough data | 
| **On-Demand Restoration** | Not enough data | Not enough data | 

#### Reporting

| Feature | Arq | IDrive Online and SaaS Backup, Object Storage e2 | 
|---|---|---|
| **Activity Monitoring** | Not enough data | Not enough data | 
| **Documentation** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 

#### Security

| Feature | Arq | IDrive Online and SaaS Backup, Object Storage e2 | 
|---|---|---|
| **Data Encryption** | Not enough data | Not enough data | 
| **Security and Compliance** | Not enough data | Not enough data | 
| **Deduplication ** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Online Backup Software](https://www.g2.com/categories/online-backup)

**Unique to Arq (1):** [PC Backup Software](https://www.g2.com/categories/pc-backup)

**Unique to IDrive Online and SaaS Backup, Object Storage e2 (4):** [Server Backup Software](https://www.g2.com/categories/server-backup), [Object Storage Solutions](https://www.g2.com/categories/object-storage-solutions), [SaaS Backup Software](https://www.g2.com/categories/saas-backup), [Disaster Recovery Software](https://www.g2.com/categories/disaster-recovery)


---
## Reviewer Demographics

### By Company Size

| Segment | Arq | IDrive Online and SaaS Backup, Object Storage e2 | 
|---|---|---|
| **Small-Business** | 20.0% | 93.5% | 
| **Mid-Market** | 73.3% | 4.0% | 
| **Enterprise** | 6.7% | 2.5% | 

### By Industry

#### Arq

- **Information Technology and Services:** 26.7%
- **Banking:** 13.3%
- **Professional Training & Coaching:** 6.7%
- **Primary/Secondary Education:** 6.7%
- **Photography:** 6.7%
- **Outsourcing/Offshoring:** 6.7%
- **Insurance:** 6.7%
- **Higher Education:** 6.7%
- **Design:** 6.7%
- **Computer Software:** 6.7%
- **Other:** 6.7%

#### IDrive Online and SaaS Backup, Object Storage e2

- **Photography:** 8.4%
- **Information Technology and Services:** 8.1%
- **Computer Software:** 7.7%
- **Computer & Network Security:** 4.4%
- **Accounting:** 3.6%
- **Higher Education:** 3.1%
- **Music:** 2.9%
- **Graphic Design:** 2.3%
- **Entertainment:** 2.2%
- **Design:** 2.1%
- **Other:** 55.1%

---
## Alternatives

### Alternatives to Arq

- [MSP360 Backup](https://www.g2.com/products/msp360-backup/reviews) — 4.5/5 stars (544 reviews)
- [Veeam Data Platform](https://www.g2.com/products/veeam-data-platform/reviews) — 4.6/5 stars (717 reviews)
- [Backblaze B2 Cloud Storage](https://www.g2.com/products/backblaze-b2-cloud-storage/reviews) — 4.6/5 stars (114 reviews)
- [Duplicati](https://www.g2.com/products/duplicati/reviews) — 4.4/5 stars (17 reviews)
- [CrashPlan SMB](https://www.g2.com/products/crashplan-smb/reviews) — 4.4/5 stars (415 reviews)
- [Druva Data Security Cloud](https://www.g2.com/products/druva-data-security-cloud/reviews) — 4.7/5 stars (730 reviews)
- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4300 reviews)
- [Unitrends Backup and Recovery](https://www.g2.com/products/unitrends-backup-and-recovery/reviews) — 4.2/5 stars (455 reviews)
- [CyberSentriq](https://www.g2.com/products/cybersentriq/reviews) — 4.6/5 stars (388 reviews)
- [Acronis Cyber Protect](https://www.g2.com/products/acronis-acronis-cyber-protect/reviews) — 4.3/5 stars (742 reviews)

### Alternatives to IDrive Online and SaaS Backup, Object Storage e2

- [Veeam Data Platform](https://www.g2.com/products/veeam-data-platform/reviews) — 4.6/5 stars (717 reviews)
- [Backblaze B2 Cloud Storage](https://www.g2.com/products/backblaze-b2-cloud-storage/reviews) — 4.6/5 stars (114 reviews)
- [Druva Data Security Cloud](https://www.g2.com/products/druva-data-security-cloud/reviews) — 4.7/5 stars (730 reviews)
- [Cove Data Protection](https://www.g2.com/products/cove-data-protection/reviews) — 4.5/5 stars (432 reviews)
- [MSP360 Backup](https://www.g2.com/products/msp360-backup/reviews) — 4.5/5 stars (544 reviews)
- [CrashPlan SMB](https://www.g2.com/products/crashplan-smb/reviews) — 4.4/5 stars (415 reviews)
- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4300 reviews)
- [Acronis Cyber Protect Cloud](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews) — 4.7/5 stars (1338 reviews)
- [Acronis Cyber Protect](https://www.g2.com/products/acronis-acronis-cyber-protect/reviews) — 4.3/5 stars (742 reviews)
- [CyberSentriq](https://www.g2.com/products/cybersentriq/reviews) — 4.6/5 stars (388 reviews)

---
## Top Discussions

### Arq

No discussions available for this product.

### IDrive Online and SaaS Backup, Object Storage e2

- Title: [Is IDrive reliable?](https://www.g2.com/discussions/is-idrive-reliable) — 12 comments
  > **Top comment:** "Yes"
- Title: [How do I backup my data online?](https://www.g2.com/discussions/how-do-i-backup-my-data-online) — 8 comments
  > **Top comment:** "You install the idrive client on your computer, and then configure it to back up the folders you want on a..."
- Title: [How do I backup my external hard drive to IDrive?](https://www.g2.com/discussions/how-do-i-backup-my-external-hard-drive-to-idrive) — 6 comments
  > **Top comment:** "Make sure you have the space allotted for the backup. Choose what and where it will pull the data for backing up. So if your external hard drive is drive E,..."
- Title: [Where can I backup my computer online for free?](https://www.g2.com/discussions/where-can-i-backup-my-computer-online-for-free) — 4 comments
  > **Top comment:** "The default back up for iDrive is on your Desktop PC or laptop, at least for the automatic back up function. You may chose to back-up to another external..."
- Title: [What is IDrive Online Backup used for?](https://www.g2.com/discussions/what-is-idrive-online-backup-used-for) — 2 comments
  > **Top comment:** "The answer is more than simple. It's like a safety box in a bank. If a tragedy happens to you, like your computer being stolen. A fire at the residence which..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/arq-vs-idrive-online-and-saas-backup-object-storage-e2)