G2 reviewers report that ARK excels in understanding client needs, with users highlighting the agency's ability to deliver exceptional graphic design services quickly. One user noted, "ARK designers and graphists are smart and understanding clients' needs easily," showcasing their strong client relationship skills.
Users say SmartSites stands out for its expertise in digital advertising, particularly in niche sectors like mental health. Reviewers appreciate the team's deep understanding of industry terminology, with one stating, "Of the field, SmartSites had the most experience and best expertise in providing digital advertising support."
According to verified reviews, ARK has a higher overall satisfaction score compared to SmartSites, indicating that users feel more positively about their experiences with ARK's services. This is reflected in comments about their affordability and quality of branding services.
Reviewers mention that SmartSites has a more responsive support team, with a score of 9.8 in responsiveness compared to ARK's 9.2. Users appreciate the professionalism and insights provided by SmartSites' representatives, which enhances their overall experience.
Users highlight that while ARK has a strong focus on graphic design and branding, SmartSites offers a broader range of digital marketing services, making it a better fit for businesses looking for comprehensive online advertising solutions.
G2 reviewers note that ARK has fewer recent reviews compared to SmartSites, which may indicate a less active user base. SmartSites, with 247 total reviews, provides a more reliable picture of user satisfaction and service quality, especially in the context of recent feedback.
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