# ARI (Auto Repair Software) vs Tekmetric Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Tekmetric excels in overall user satisfaction, boasting a significantly higher G2 Score compared to ARI. Users appreciate its comprehensive features, such as the ability to manage invoicing, estimating, and parts ordering seamlessly, which enhances daily operations.
- **Users say** that Tekmetric's ease of use is a standout feature, with many highlighting its intuitive interface that simplifies daily tasks. One user noted, "I like the usability of the platform and the ability to build tickets with ease," which contrasts with ARI, where some users find the interface less intuitive.
- **According to verified reviews** , Tekmetric's implementation process is praised for being quick and straightforward. Reviewers mention that it is updated regularly based on client feedback, making it a responsive choice for businesses looking for a reliable partner in software.
- **Reviewers mention** that while ARI offers a free trial, Tekmetric's pricing is justified by its robust features and higher satisfaction ratings. Users appreciate the value they receive from Tekmetric, especially in terms of revenue tracking and gross profit analysis, which is crucial for small businesses.
- **Users highlight** Tekmetric's superior support quality, with a score that reflects its responsiveness and helpfulness. One user remarked on the platform's ability to keep daily tasks organized, which is essential for maintaining productivity in a busy auto repair environment.
- **G2 reviewers note** that while ARI provides a centralized platform for job management, Tekmetric's advanced features, such as digital vehicle inspections and detailed reporting, give it an edge in functionality. Users appreciate how Tekmetric helps them stay organized and focused on their business goals.



| | ARI (Auto Repair Software) | Tekmetric | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.9 out of 5 | 
| **Total Reviews** | 118 | 481 | 
| **Largest Market Segment** | Small-Business (96.3% of reviews) | Small-Business (93.8% of reviews) | 
| **Entry Level Price** | Free Trial | $179.00 Per Month | 

---
## Top Pros & Cons

### ARI (Auto Repair Software)

Pros:
- Ease of Use (52 reviews)
- Invoicing (32 reviews)

Cons:
- Missing Features (10 reviews)
- Poor Navigation (9 reviews)

### Tekmetric

Pros:
- Ease of Use (122 reviews)
- Integrations (48 reviews)

Cons:
- Missing Features (24 reviews)
- Parts Management (20 reviews)

---
## Ratings Comparison
| Rating | ARI (Auto Repair Software) | Tekmetric | 
|---|---|---|
  | **Meets Requirements** | 9.0 (96 reviews) | 9.2 (397 reviews) | 
  | **Ease of Use** | 9.0 (98 reviews) | 9.4 (410 reviews) | 
  | **Ease of Setup** | 9.0 (90 reviews) | 9.4 (325 reviews) | 
  | **Ease of Admin** | 9.0 (42 reviews) | 9.5 (188 reviews) | 
  | **Quality of Support** | 9.2 (90 reviews) | 9.5 (388 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.5 (41 reviews) | 9.8 (190 reviews) | 
  | **Product Direction (% positive)** | 9.8 (97 reviews) | 9.8 (397 reviews) | 

---
## Pricing

### ARI (Auto Repair Software)

#### Entry-Level Pricing

Plan: Free Trial

Price: Free Trial

Description: Try out all features of the app for free. No payment nor credit card required!

Key Features:
- 5  Vehicles, Clients, 5 Invoices, 5 Inspections, 5 service reminders, and other items up to 5
- 24/7 live-chat support

[Browse all 3 editions](https://www.g2.com/products/ari-auto-repair-software/pricing)

#### Free Trial

Yes

### Tekmetric

#### Entry-Level Pricing

Plan: Start

Price: $179.00 Per Month

Description: Unlimited users, unlimited RO's, unlimited support, no hidden fees.
‍
Choose flexible month-to-month billing or a discounted annual plan. No long-term contracts required.

Key Features:
- Unlimited Users
- Unlimited RO's
- Unlimited Digital Vehicle Inspections

[Browse all 4 editions](https://www.g2.com/products/tekmetric/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### Heavy-Duty Repair

| Product | Score | Reviews |
|---|---|---|
| **ARI (Auto Repair Software)** | 8.7/10 | 23 |
| **Tekmetric** | N/A | N/A |

#### Shop Management

| Feature | ARI (Auto Repair Software) | Tekmetric | 
|---|---|---|
| **Estimates and Invoicing** | 8.7 (21 reviews) | Not enough data | 
| **Parts Purchasing** | 8.1 (21 reviews) | Not enough data | 
| **Inventory Management** | 8.3 (21 reviews) | Not enough data | 
| **Service Orders** | 8.6 (23 reviews) | Not enough data | 
| **Labor Tracking** | 7.6 (20 reviews) | Not enough data | 

#### Technician Tools

| Feature | ARI (Auto Repair Software) | Tekmetric | 
|---|---|---|
| **Preventative Maintenance and Inspections** | 8.9 (22 reviews) | Not enough data | 
| **Task Alerts** | 8.5 (20 reviews) | Not enough data | 
| **Labor Times and Wire Diagrams** | 8.7 (21 reviews) | Not enough data | 

#### Customer Management

| Feature | ARI (Auto Repair Software) | Tekmetric | 
|---|---|---|
| **Repair Updates** | 8.8 (20 reviews) | Not enough data | 
| **Customer Portal** | 8.5 (22 reviews) | Not enough data | 

### Auto Shop Management

| Product | Score | Reviews |
|---|---|---|
| **ARI (Auto Repair Software)** | 8.8/10 | 69 |
| **Tekmetric** | 8.7/10 | 214 |

#### Operations Management - Auto Shop Management

| Feature | ARI (Auto Repair Software) | Tekmetric | 
|---|---|---|
| **Appointment Scheduling** | 8.5 (66 reviews) | 9.0 (191 reviews) | 
| **Inventory Management** | 8.1 (66 reviews) | 8.4 (192 reviews) | 
| **Task Management** | 8.8 (65 reviews) | 9.3 (193 reviews) | 
| **Digital Vehicle Inspection (DVI)** | 8.7 (64 reviews) | 9.2 (191 reviews) | 
| **Employee Management** | 8.1 (60 reviews) | 8.8 (182 reviews) | 

#### Customer Relationship Management - Auto Shop Management

| Feature | ARI (Auto Repair Software) | Tekmetric | 
|---|---|---|
| **Automated Reminders** | 8.8 (65 reviews) | 7.4 (178 reviews) | 
| **Marketing** | 7.9 (61 reviews) | 7.0 (174 reviews) | 
| **CRM** | 9.0 (64 reviews) | 8.3 (186 reviews) | 

#### Financial Management - Auto Shop Management

| Feature | ARI (Auto Repair Software) | Tekmetric | 
|---|---|---|
| **Reports and Analytics** | 8.5 (64 reviews) | 9.1 (190 reviews) | 
| **Billing and Invoicing** | 9.3 (67 reviews) | 9.4 (189 reviews) | 
| **Estimating** | 9.2 (67 reviews) | 9.5 (197 reviews) | 

---
## Categories
**Shared Categories (2):** [Auto Repair Software](https://www.g2.com/categories/auto-repair), [Auto Shop Management Software](https://www.g2.com/categories/auto-shop-management)

**Unique to ARI (Auto Repair Software) (1):** [Heavy-Duty Repair Software](https://www.g2.com/categories/heavy-duty-repair)



---
## Reviewer Demographics

### By Company Size

| Segment | ARI (Auto Repair Software) | Tekmetric | 
|---|---|---|
| **Small-Business** | 96.3% | 93.8% | 
| **Mid-Market** | 2.8% | 5.8% | 
| **Enterprise** | 0.9% | 0.4% | 

### By Industry

#### ARI (Auto Repair Software)

- **Automotive:** 84.2%
- **Information Technology and Services:** 3.0%
- **Transportation/Trucking/Railroad:** 2.0%
- **Staffing and Recruiting:** 2.0%
- **Mechanical or Industrial Engineering:** 2.0%
- **Consulting:** 1.0%
- **Wholesale:** 1.0%
- **Retail:** 1.0%
- **Professional Training & Coaching:** 1.0%
- **Marketing and Advertising:** 1.0%
- **Other:** 2.0%

#### Tekmetric

- **Automotive:** 97.7%
- **Consumer Services:** 0.7%
- **Manufacturing:** 0.2%
- **Transportation/Trucking/Railroad:** 0.2%
- **Market Research:** 0.2%
- **Machinery:** 0.2%
- **Internet:** 0.2%
- **Higher Education:** 0.2%
- **Accounting:** 0.2%

---
## Alternatives

### Alternatives to ARI (Auto Repair Software)

- [Shopmonkey](https://www.g2.com/products/shopmonkey/reviews) — 4.6/5 stars (410 reviews)
- [AutoLeap](https://www.g2.com/products/autoleap/reviews) — 4.8/5 stars (729 reviews)
- [Shop-Ware](https://www.g2.com/products/shop-ware/reviews) — 4.9/5 stars (41 reviews)
- [GaragePlug](https://www.g2.com/products/garageplug/reviews) — 4.9/5 stars (36 reviews)
- [AutoRepair Cloud](https://www.g2.com/products/autorepair-cloud/reviews) — 4.8/5 stars (101 reviews)
- [Fullbay](https://www.g2.com/products/fullbay/reviews) — 4.8/5 stars (72 reviews)
- [Alldata](https://www.g2.com/products/alldata/reviews) — 4.1/5 stars (24 reviews)
- [Mitchell 1 Automotive Repair](https://www.g2.com/products/mitchell-1-automotive-repair/reviews) — 3.8/5 stars (21 reviews)
- [AutoFluent](https://www.g2.com/products/autofluent/reviews) — 4.8/5 stars (10 reviews)
- [Workshop Software](https://www.g2.com/products/workshop-software-workshop-software/reviews) — 4.1/5 stars (7 reviews)

### Alternatives to Tekmetric

- [AutoLeap](https://www.g2.com/products/autoleap/reviews) — 4.8/5 stars (729 reviews)
- [Shopmonkey](https://www.g2.com/products/shopmonkey/reviews) — 4.6/5 stars (410 reviews)
- [Shop-Ware](https://www.g2.com/products/shop-ware/reviews) — 4.9/5 stars (41 reviews)
- [Alldata](https://www.g2.com/products/alldata/reviews) — 4.1/5 stars (24 reviews)
- [Fullbay](https://www.g2.com/products/fullbay/reviews) — 4.8/5 stars (72 reviews)
- [GaragePlug](https://www.g2.com/products/garageplug/reviews) — 4.9/5 stars (36 reviews)
- [Mitchell 1 Automotive Repair](https://www.g2.com/products/mitchell-1-automotive-repair/reviews) — 3.8/5 stars (21 reviews)
- [CCC ONE](https://www.g2.com/products/ccc-intelligent-solutions-ccc-one/reviews) — 4.7/5 stars (21 reviews)
- [AutoFluent](https://www.g2.com/products/autofluent/reviews) — 4.8/5 stars (10 reviews)
- [identifix](https://www.g2.com/products/identifix/reviews) — 4.1/5 stars (6 reviews)

---
## Top Discussions

### ARI (Auto Repair Software)

- Title: [What is ARI (Auto Repair Invoicing) used for?](https://www.g2.com/discussions/what-is-ari-auto-repair-invoicing-used-for) — 1 comment, 1 upvote
  > **Top comment:** "It's used for vehicle repair invoicing. But it does have some great features such as vehicle service history (provided by carfax), vehicle labor guides, and..."

### Tekmetric

- Title: [What is Tekmetric used for?](https://www.g2.com/discussions/what-is-tekmetric-used-for) — 1 comment
  > **Top comment:** "Mainly in auto body stores for parts ordering and customer information"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/ari-auto-repair-software-vs-tekmetric)