G2 reviewers report that Tekmetric excels in overall user satisfaction, boasting a significantly higher G2 Score compared to ARI. Users appreciate the seamless integration of parts houses and labor times, which simplifies the process of building tickets and estimates for customers.
Users say Tekmetric's implementation process is notably smooth, with many highlighting the intuitive onboarding experience. In contrast, while ARI is praised for its simplicity, some users find it less flexible in adapting to specific workflows, which can lead to configuration challenges.
Reviewers mention that Tekmetric's customer support is highly rated, with users noting that the team is responsive and helpful. This contrasts with ARI, where users appreciate the affordability but sometimes feel that support could be more robust for complex issues.
According to verified reviews, Tekmetric shines in its day-to-day usability, particularly with features like the tech board that helps mechanics manage their tasks efficiently. ARI, while organized and easy to navigate, may not offer the same level of task management capabilities, which can impact workflow efficiency.
Users highlight Tekmetric's advanced features such as digital vehicle inspections and detailed reporting, which enhance operational efficiency. ARI, on the other hand, is recognized for its quick invoicing capabilities, making it a strong choice for small businesses looking to streamline their billing processes.
Reviewers appreciate that Tekmetric consistently meets user requirements with high ratings across various features, while ARI, although effective for basic needs, may not provide the same depth in areas like inventory management and automated reminders, which can be crucial for more complex operations.
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Entry-Level Pricing
ARI (Auto Repair Software)
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5 Vehicles, Clients, 5 Invoices, 5 Inspections, 5 service reminders, and other items up to 5
It's used for vehicle repair invoicing. But it does have some great features such as vehicle service history (provided by carfax), vehicle labor guides, and...Read more
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