# ARI (Auto Repair Software) vs ShopView- Heavy Duty Repair Shop Management Comparison

| | ARI (Auto Repair Software) | ShopView- Heavy Duty Repair Shop Management | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.9 out of 5 | 
| **Total Reviews** | 127 | 41 | 
| **Largest Market Segment** | Small-Business (96.6% of reviews) | Mid-Market (51.2% of reviews) | 
| **Entry Level Price** | Free Trial | Contact Us Per Month | 

---
## Top Pros & Cons

### ARI (Auto Repair Software)

Pros:
- Ease of Use (52 reviews)
- Invoicing (32 reviews)

Cons:
- Missing Features (10 reviews)
- Poor Navigation (9 reviews)

### ShopView- Heavy Duty Repair Shop Management

**Not enough data**

---
## Ratings Comparison
| Rating | ARI (Auto Repair Software) | ShopView- Heavy Duty Repair Shop Management | 
|---|---|---|
  | **Meets Requirements** | 9.0 (101 reviews) | 9.8 (37 reviews) | 
  | **Ease of Use** | 8.9 (103 reviews) | 9.9 (37 reviews) | 
  | **Ease of Setup** | 9.0 (95 reviews) | 10.0 (36 reviews) | 
  | **Ease of Admin** | 9.0 (45 reviews) | 10.0 (9 reviews) | 
  | **Quality of Support** | 9.2 (95 reviews) | 10.0 (36 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.5 (44 reviews) | 10.0 (9 reviews) | 
  | **Product Direction (% positive)** | 9.8 (99 reviews) | 10.0 (34 reviews) | 

---
## Pricing

### ARI (Auto Repair Software)

#### Entry-Level Pricing

Plan: Free Trial

Price: Free Trial

Description: Try out all features of the app for free. No payment nor credit card required!

Key Features:
- 5  Vehicles, Clients, 5 Invoices, 5 Inspections, 5 service reminders, and other items up to 5
- 24/7 live-chat support

[Browse all 3 editions](https://www.g2.com/products/ari-auto-repair-software/pricing)

#### Free Trial

Yes

### ShopView- Heavy Duty Repair Shop Management

#### Entry-Level Pricing

Plan: ShopView Complete

Price: Contact Us Per Month

Key Features:
- Work order management
- Technician time tracking
- Parts inventory management

[Learn more about ShopView- Heavy Duty Repair Shop Management](https://www.g2.com/products/shopview-heavy-duty-repair-shop-management/reviews)

#### Free Trial

Yes

---
## Features Comparison By Category

### Auto Repair

| Product | Score | Reviews |
|---|---|---|
| **ARI (Auto Repair Software)** | N/A | N/A |
| **ShopView- Heavy Duty Repair Shop Management** | N/A | N/A |

#### Additional Functionality

| Feature | ARI (Auto Repair Software) | ShopView- Heavy Duty Repair Shop Management | 
|---|---|---|
| **Parts Management** | Not enough data | Not enough data | 
| **SMS Messaging** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Scheduling** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **Inventory Management** | Not enough data | Not enough data | 
| **Contact Database** | Not enough data | Not enough data | 
| **Repair Tracking** | Not enough data | Not enough data | 
| **Invoice Management** | Not enough data | Not enough data | 
| **Appointment Management** | Not enough data | Not enough data | 
| **Accounting** | Not enough data | Not enough data | 
| **Service History** | Not enough data | Not enough data | 
| **Electronic Payments** | Not enough data | Not enough data | 
| **Vehicle Tracking** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Work Order Management** | Not enough data | Not enough data | 
| **Transaction History** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Maintenance Scheduling** | Not enough data | Not enough data | 
| **Inspection Management** | Not enough data | Not enough data | 
| **Inventory Control** | Not enough data | Not enough data | 
| **Job Costing** | Not enough data | Not enough data | 
| **Order Management** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Employee Time Clock** | Not enough data | Not enough data | 
| **VIN Decoder** | Not enough data | Not enough data | 
| **Purchase Order Management** | Not enough data | Not enough data | 
| **Labor Rates** | Not enough data | Not enough data | 
| **Quotes/Estimates** | Not enough data | Not enough data | 
| **Performance Metrics** | Not enough data | Not enough data | 
| **Payroll Management** | Not enough data | Not enough data | 
| **Gift Card Management** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **QuickBooks Integration** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Cost Tracking** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **Billing & Invoicing** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Progress Tracking** | Not enough data | Not enough data | 
| **Time Tracking** | Not enough data | Not enough data | 
| **Marketing Management** | Not enough data | Not enough data | 
| **Appointment Scheduling** | Not enough data | Not enough data | 
| **Customer History** | Not enough data | Not enough data | 
| **Point of Sale (POS)** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Job Tracking** | Not enough data | Not enough data | 
| **Labor Cost Reporting** | Not enough data | Not enough data | 
| **VIN Lookup** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Prioritization** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Electronic Signature** | Not enough data | Not enough data | 
| **Vehicle Information** | Not enough data | Not enough data | 
| **Employee Scheduling** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **Records Management** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Estimating** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 

### Fleet Maintenance

| Product | Score | Reviews |
|---|---|---|
| **ARI (Auto Repair Software)** | N/A | N/A |
| **ShopView- Heavy Duty Repair Shop Management** | 9.0/10 | 18 |

#### Reporting

| Feature | ARI (Auto Repair Software) | ShopView- Heavy Duty Repair Shop Management | 
|---|---|---|
| **Expense reporting** | Not enough data | 9.8 (10 reviews) | 
| **Fuel reports** | Not enough data | 8.1 (8 reviews) | 
| **Vehicle reporting** | Not enough data | 10.0 (10 reviews) | 
| **Service costs** | Not enough data | 9.8 (11 reviews) | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Historical Reporting** | Not enough data | Not enough data | 

#### Task Alerts

| Feature | ARI (Auto Repair Software) | ShopView- Heavy Duty Repair Shop Management | 
|---|---|---|
| **Preventive Maintenance** | Not enough data | 7.5 (8 reviews) | 
| **Mileage reminders** | Not enough data | 8.8 (8 reviews) | 
| **Notifications** | Not enough data | 7.8 (9 reviews) | 
| **Mobile Alerts** | Not enough data | Not enough data | 
| **Equipment Maintenance** | Not enough data | Not enough data | 

#### Planning

| Feature | ARI (Auto Repair Software) | ShopView- Heavy Duty Repair Shop Management | 
|---|---|---|
| **Calendar** | Not enough data | 8.8 (13 reviews) | 
| **Maintenance priority** | Not enough data | 8.9 (9 reviews) | 
| **Scheduling** | Not enough data | 9.6 (14 reviews) | 
| **Task Scheduling** | Not enough data | Not enough data | 
| **Maintenance Scheduling** | Not enough data | Not enough data | 

#### Work Orders

| Feature | ARI (Auto Repair Software) | ShopView- Heavy Duty Repair Shop Management | 
|---|---|---|
| **Approval and Rejection** | Not enough data | 9.2 (18 reviews) | 
| **Automatic service records** | Not enough data | 10.0 (11 reviews) | 
| **Shop communication** | Not enough data | 8.9 (9 reviews) | 
| **Inspection** | Not enough data | 8.9 (9 reviews) | 

#### Additional Functionality

| Feature | ARI (Auto Repair Software) | ShopView- Heavy Duty Repair Shop Management | 
|---|---|---|
| **Parts Management** | Not enough data | Not enough data | 
| **Repair Tracking** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Warranty Tracking** | Not enough data | Not enough data | 
| **Tire Management** | Not enough data | Not enough data | 
| **Work Order Management** | Not enough data | Not enough data | 
| **Vehicle Information** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 
| **Inspection Management** | Not enough data | Not enough data | 
| **Fuel Tracking** | Not enough data | Not enough data | 
| **Service History** | Not enough data | Not enough data | 
| **Accounting Integration** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Inventory Management** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **Cost Tracking** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Job Management** | Not enough data | Not enough data | 

### Heavy-Duty Repair

| Product | Score | Reviews |
|---|---|---|
| **ARI (Auto Repair Software)** | 8.4/10 | 23 |
| **ShopView- Heavy Duty Repair Shop Management** | 9.2/10 | 28 |

#### Shop Management

| Feature | ARI (Auto Repair Software) | ShopView- Heavy Duty Repair Shop Management | 
|---|---|---|
| **Estimates and Invoicing** | 8.3 (21 reviews) | 9.8 (27 reviews) | 
| **Parts Purchasing** | 8.1 (21 reviews) | 9.3 (22 reviews) | 
| **Inventory Management** | 7.9 (21 reviews) | 10.0 (21 reviews) | 
| **Service Orders** | 8.1 (23 reviews) | 10.0 (22 reviews) | 
| **Labor Tracking** | 7.4 (21 reviews) | 10.0 (18 reviews) | 

#### Technician Tools

| Feature | ARI (Auto Repair Software) | ShopView- Heavy Duty Repair Shop Management | 
|---|---|---|
| **Preventative Maintenance and Inspections** | 8.6 (22 reviews) | 8.2 (14 reviews) | 
| **Task Alerts** | 8.5 (20 reviews) | 9.7 (15 reviews) | 
| **Labor Times and Wire Diagrams** | 8.7 (21 reviews) | 7.6 (14 reviews) | 

#### Customer Management

| Feature | ARI (Auto Repair Software) | ShopView- Heavy Duty Repair Shop Management | 
|---|---|---|
| **Repair Updates** | 8.4 (21 reviews) | 8.8 (15 reviews) | 
| **Customer Portal** | 8.5 (22 reviews) | 8.1 (14 reviews) | 

### Auto Shop Management

| Product | Score | Reviews |
|---|---|---|
| **ARI (Auto Repair Software)** | 8.7/10 | 74 |
| **ShopView- Heavy Duty Repair Shop Management** | N/A | N/A |

#### Operations Management - Auto Shop Management

| Feature | ARI (Auto Repair Software) | ShopView- Heavy Duty Repair Shop Management | 
|---|---|---|
| **Appointment Scheduling** | 8.5 (66 reviews) | Not enough data | 
| **Inventory Management** | 8.1 (66 reviews) | Not enough data | 
| **Task Management** | 8.8 (68 reviews) | Not enough data | 
| **Digital Vehicle Inspection (DVI)** | 8.7 (64 reviews) | Not enough data | 
| **Employee Management** | 8.1 (60 reviews) | Not enough data | 

#### Customer Relationship Management - Auto Shop Management

| Feature | ARI (Auto Repair Software) | ShopView- Heavy Duty Repair Shop Management | 
|---|---|---|
| **Automated Reminders** | 8.7 (66 reviews) | Not enough data | 
| **Marketing** | 7.8 (62 reviews) | Not enough data | 
| **CRM** | 8.9 (65 reviews) | Not enough data | 

#### Financial Management - Auto Shop Management

| Feature | ARI (Auto Repair Software) | ShopView- Heavy Duty Repair Shop Management | 
|---|---|---|
| **Reports and Analytics** | 8.4 (65 reviews) | Not enough data | 
| **Billing and Invoicing** | 9.2 (71 reviews) | Not enough data | 
| **Estimating** | 9.2 (69 reviews) | Not enough data | 

---
## Categories
**Shared Categories (1):** [Heavy-Duty Repair Software](https://www.g2.com/categories/heavy-duty-repair)

**Unique to ARI (Auto Repair Software) (2):** [Auto Repair Software](https://www.g2.com/categories/auto-repair), [Auto Shop Management Software](https://www.g2.com/categories/auto-shop-management)

**Unique to ShopView- Heavy Duty Repair Shop Management (1):** [Fleet Maintenance Software](https://www.g2.com/categories/fleet-maintenance)


---
## Reviewer Demographics

### By Company Size

| Segment | ARI (Auto Repair Software) | ShopView- Heavy Duty Repair Shop Management | 
|---|---|---|
| **Small-Business** | 96.6% | 48.8% | 
| **Mid-Market** | 2.6% | 51.2% | 
| **Enterprise** | 0.9% | 0% | 

### By Industry

#### ARI (Auto Repair Software)

- **Automotive:** 84.9%
- **Information Technology and Services:** 2.8%
- **Transportation/Trucking/Railroad:** 1.9%
- **Staffing and Recruiting:** 1.9%
- **Mechanical or Industrial Engineering:** 1.9%
- **Consulting:** 0.9%
- **Wholesale:** 0.9%
- **Retail:** 0.9%
- **Professional Training & Coaching:** 0.9%
- **Marketing and Advertising:** 0.9%
- **Other:** 1.9%

#### ShopView- Heavy Duty Repair Shop Management

- **Automotive:** 73.0%
- **Transportation/Trucking/Railroad:** 18.9%
- **Retail:** 2.7%
- **Oil & Energy:** 2.7%
- **Construction:** 2.7%

---
## Alternatives

### Alternatives to ARI (Auto Repair Software)

- [Shopmonkey](https://www.g2.com/products/shopmonkey/reviews) — 4.6/5 stars (410 reviews)
- [AutoLeap](https://www.g2.com/products/autoleap/reviews) — 4.8/5 stars (750 reviews)
- [Tekmetric](https://www.g2.com/products/tekmetric/reviews) — 4.9/5 stars (495 reviews)
- [Shop-Ware](https://www.g2.com/products/shop-ware/reviews) — 4.9/5 stars (41 reviews)
- [GaragePlug](https://www.g2.com/products/garageplug/reviews) — 4.9/5 stars (36 reviews)
- [AutoRepair Cloud](https://www.g2.com/products/autorepair-cloud/reviews) — 4.8/5 stars (101 reviews)
- [Fullbay](https://www.g2.com/products/fullbay/reviews) — 4.8/5 stars (75 reviews)
- [Alldata](https://www.g2.com/products/alldata/reviews) — 4.1/5 stars (24 reviews)
- [Mitchell 1 Automotive Repair](https://www.g2.com/products/mitchell-1-automotive-repair/reviews) — 3.8/5 stars (21 reviews)
- [AutoFluent](https://www.g2.com/products/autofluent/reviews) — 4.8/5 stars (10 reviews)

### Alternatives to ShopView- Heavy Duty Repair Shop Management

- [Shopmonkey](https://www.g2.com/products/shopmonkey/reviews) — 4.6/5 stars (410 reviews)
- [Samsara](https://www.g2.com/products/samsara/reviews) — 4.5/5 stars (4976 reviews)
- [Motive](https://www.g2.com/products/motive-technologies/reviews) — 4.4/5 stars (3257 reviews)
- [Fullbay](https://www.g2.com/products/fullbay/reviews) — 4.8/5 stars (75 reviews)
- [Geotab](https://www.g2.com/products/geotab/reviews) — 4.5/5 stars (214 reviews)
- [Fleetio](https://www.g2.com/products/fleetio/reviews) — 4.6/5 stars (209 reviews)
- [Azuga Fleet](https://www.g2.com/products/azuga-fleet/reviews) — 4.7/5 stars (196 reviews)
- [Lytx](https://www.g2.com/products/lytx/reviews) — 4.3/5 stars (186 reviews)
- [Zapium](https://www.g2.com/products/zapium/reviews) — 5.0/5 stars (159 reviews)
- [Whip Around](https://www.g2.com/products/whip-around-whip-around/reviews) — 4.8/5 stars (96 reviews)

---
## Top Discussions

### ARI (Auto Repair Software)

- Title: [What is ARI (Auto Repair Invoicing) used for?](https://www.g2.com/discussions/what-is-ari-auto-repair-invoicing-used-for) — 1 comment, 1 upvote
  > **Top comment:** "It's used for vehicle repair invoicing. But it does have some great features such as vehicle service history (provided by carfax), vehicle labor guides, and..."

### ShopView- Heavy Duty Repair Shop Management

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/ari-auto-repair-software-vs-shopview-heavy-duty-repair-shop-management)