Compare ARI (Auto Repair Software) and Shopmonkey 
At a Glance
Market Segments
Small-Business (96.2% of reviews)
Small-Business (97.6% of reviews)
Entry-Level Pricing
Free Trial
$199.00 3 User Licenses Per Month
ARI (Auto Repair Software)
Star Rating
(115)4.6 out of 5
Market Segments
Small-Business (96.2% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Browse all 3 pricing plansShopmonkey
Star Rating
(410)4.6 out of 5
Market Segments
Small-Business (97.6% of reviews)
Pros & Cons
Entry-Level Pricing
$199.00 3 User Licenses Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Shopmonkey excels in user experience, with many users highlighting its straightforward interface and ease of navigation. One user mentioned, "Shopmonkey is straightforward and easy to use," which contributes to its higher overall satisfaction compared to ARI.
- Users say that ARI offers a well-structured platform specifically tailored for the automotive industry, making it easy to manage invoicing and paperwork. A user noted, "I like ARI for its simplicity and affordability," which resonates well with small businesses looking for cost-effective solutions.
- Reviewers mention that Shopmonkey's customer support is highly praised, with users appreciating the quick and helpful responses. One user stated, "Few times I have had to talk to customer support, they have been super helpful," indicating a strong support system that enhances the overall user experience.
- According to verified reviews, ARI's affordability and free trial option make it an attractive choice for small businesses. Users appreciate having all essential functions in one place, as one user expressed, "It's helpful to have everything, like invoicing, paperwork, and taxes, all in one place."
- G2 reviewers highlight that while both products have similar star ratings, Shopmonkey's higher G2 Score reflects better overall user satisfaction. Users frequently mention the convenience of features like digital vehicle inspections and invoicing, which streamline their daily operations.
- Users report that Shopmonkey's comprehensive functionality, including features for estimates and service orders, makes it a robust tool for managing auto repair shops. One user noted, "I love that we can have one program for many different functions," showcasing its versatility in daily tasks.
Pricing
Entry-Level Pricing
ARI (Auto Repair Software)
Free Trial
Free Trial
Try out all features of the app for free. No payment nor credit card required!
- 5 Vehicles, Clients, 5 Invoices, 5 Inspections, 5 service reminders, and other items up to 5
- 24/7 live-chat support
Shopmonkey
Basic
$199.00
3 User Licenses Per Month
Includes the basics and more:
- Unlimited Quotes & Invoices
- Two-way SMS & Email
- Reports
Free Trial
ARI (Auto Repair Software)
Free Trial is available
Shopmonkey
No trial information availableRatings
Meets Requirements
9.0
96
8.6
356
Ease of Use
9.0
98
8.9
361
Ease of Setup
9.0
90
8.9
271
Ease of Admin
9.0
42
9.0
249
Quality of Support
9.2
90
8.9
347
Has the product been a good partner in doing business?
9.5
41
9.1
247
Product Direction (% positive)
9.8
97
9.2
353
Features by Category
Shop Management
8.7
21
9.2
107
8.1
21
7.5
103
8.3
21
8.0
101
8.6
23
9.0
106
7.6
20
8.9
102
Technician Tools
8.9
22
8.5
105
8.5
20
8.4
102
8.7
21
7.1
102
Customer Management
8.8
20
8.6
101
8.5
22
Feature Not Available
Operations Management - Auto Shop Management
8.5
66
8.5
22
8.1
66
6.5
22
8.8
65
8.4
22
8.7
64
8.0
22
8.1
60
6.3
21
Customer Relationship Management - Auto Shop Management
8.8
65
8.2
20
7.9
61
7.3
20
9.0
64
7.9
22
Financial Management - Auto Shop Management
8.5
64
7.2
21
9.3
67
8.0
22
9.2
67
8.9
22
Categories
Categories
Shared Categories
ARI (Auto Repair Software) and Shopmonkey are categorized as Auto Repair, Heavy-Duty Repair, and Auto Shop Management
Unique Categories
ARI (Auto Repair Software) has no unique categories
Shopmonkey has no unique categories
Reviews
Reviewers' Company Size
ARI (Auto Repair Software)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Shopmonkey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Automotive
84.2%
Information Technology and Services
3.0%
Transportation/Trucking/Railroad
2.0%
Staffing and Recruiting
2.0%
Mechanical or Industrial Engineering
2.0%
Other
6.9%
Automotive
85.0%
Transportation/Trucking/Railroad
3.4%
Mechanical or Industrial Engineering
2.5%
Accounting
1.5%
Retail
1.2%
Other
6.4%
Discussions
What is ARI (Auto Repair Invoicing) used for?
1 Comment
AH
It's used for vehicle repair invoicing. But it does have some great features such as vehicle service history (provided by carfax), vehicle labor guides, and...Read more
ARI (Auto Repair Software) has no more discussions with answers
How soon can we create custom lead request forms/work request forms? Also, when looking at the Line Item Report, can we see parts by their names instead of their descriptions?
1 Comment
JA
Hi Ivey!
I'm Jenn with the Customer Success Team for Shopmonkey. Thanks for reaching out to us here on G2. We have an excellent support team standing by...Read more
Fleet billing
1 Comment
JA
Hi Chris,
This is Jenn from the Success Team. I've reached out to your account manager who will contact you regarding your question. Read more
Shopmonkey has no more discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
