Link copied to clipboard # ARI (Auto Repair Software) vs Shopmonkey Comparison - What are their main differences? Share [ Export ](/compare/ari-auto-repair-software/shopmonkey/export.csv) ARI (Auto Repair Software)Shopmonkey[+ Add Product](#) Pricing **ARI (Auto Repair Software)** Free Trial **Free Trial** · Free Trial **$39.99** Per Month · Monthly Plan **$59.99** Per Month · ARI Pro Plus **Shopmonkey** **$239.00** Flat Rate Per Month · Basic **$399.00** Flat Rate Per Month · Clever **$499.00** Flat Rate Per Month · Genius **Custom Quote Available** Per User Per Month · Multi-Shop Show more **Pricing Insights** from reviews Perceived Cost **ARI (Auto Repair Software)** $$$$$ **Shopmonkey** $$$$$ Average Discount **ARI (Auto Repair Software)** 8% **Shopmonkey** 11%3% more Uncover valuable pricing insights from real user feedback to improve your shopping experience. See it for free Time to Implement **ARI (Auto Repair Software)**6 months Based on 100 responses **Shopmonkey** 6 months Based on 100 responses Return on Investment **ARI (Auto Repair Software)**6 months Based on 100 responses **Shopmonkey** 6 months Based on 100 responses **Pros & Cons** from reviews **ARI (Auto Repair Software)** Ease of Use (52) Invoicing (32) Missing Features (10) Poor Navigation (9) **Shopmonkey** Ease of Use (17) Communication (12) Limited Functionality (8) Missing Features (8) Integrations **ARI (Auto Repair Software)** Not enough data **Shopmonkey** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_38c66e7ac1a233e2fa83f0998137cc1d/alldata.jpeg "Product Avatar Image") Alldata ](https://www.g2.com/products/alldata/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_c446f138a7ed8908af84a0e37c9bc938/https-www-quarksup-com-module-recrutement.jpg "Product Avatar Image") https://www.quarksup.com/mo... ](https://www.g2.com/products/https-www-quarksup-com-module-recrutement/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_a404a569796e62802135895031932584/nexpart-ecommerce.jpg "Product Avatar Image") Nexpart eCommerce ](https://www.g2.com/products/nexpart-ecommerce/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9b6fff162203f34c4fb8eeaeafd09ef8/partstech-partstech.jpg "Product Avatar Image") PartsTech ](https://www.g2.com/products/partstech-partstech/reviews)[ View all ](https://www.g2.com/products/shopmonkey/integrations) Screenshots **ARI (Auto Repair Software)** ![ARI (Auto Repair Software) screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/130890/ARI-All-Devices-Preview.png) **Shopmonkey** ![Shopmonkey screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1696029/HERO-_20_.png) **Ratings** from reviews Meets Requirements **ARI (Auto Repair Software)** **9.0** /10 Based on 120 responses **Shopmonkey** **8.6** /10 Based on 358 responses Ease of Use **ARI (Auto Repair Software)** **8.9** /10 Based on 124 responses **Shopmonkey** **8.9** /10 Based on 363 responses Ease of Setup **ARI (Auto Repair Software)** **8.9** /10 Based on 116 responses **Shopmonkey** **8.9** /10 Based on 273 responses Ease of Admin **ARI (Auto Repair Software)** **9.0** /10 Based on 63 responses **Shopmonkey** **9.0** /10 Based on 251 responses Quality of Support **ARI (Auto Repair Software)** **9.2** /10 Based on 112 responses **Shopmonkey** **8.9** /10 Based on 349 responses Has the product been a good partner in doing business? **ARI (Auto Repair Software)** **9.4** /10 Based on 60 responses **Shopmonkey** **9.1** /10 Based on 249 responses Product Direction (% positive) **ARI (Auto Repair Software)** **9.7** /10 Based on 118 responses **Shopmonkey** **9.2** /10 Based on 354 responses **Features** ratings from reviews Heavy-Duty Repair **8.5** /10 Based on 33 responses **8.3** /10 Based on 109 responses Auto Shop Management **8.7** /10 Based on 89 responses **7.8** /10 Based on 26 responses Auto Repair **9.2** /10 Based on 11 responses Not enough data User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 97.3% Mid-Market(51-1000 emp.) 2.0% Enterprise(\> 1000 emp.) 0.7% Small-Business(50 or fewer emp.) 97.3% Mid-Market(51-1000 emp.) 2.0% Enterprise(\> 1000 emp.) 0.7% Small-Business(50 or fewer emp.) 97.6% Mid-Market(51-1000 emp.) 2.2% Enterprise(\> 1000 emp.) 0.2% Small-Business(50 or fewer emp.) 97.6% Mid-Market(51-1000 emp.) 2.2% Enterprise(\> 1000 emp.) 0.2% **Reviewers' Industry** [![ARI (Auto Repair Software)](https://images.g2crowd.com/uploads/product/hd_favicon/1be0f8e910252a402262c15f26f17e28/ari-auto-repair-software.svg "ARI (Auto Repair Software)")](https://www.g2.com/products/ari-auto-repair-software/reviews) ARI (Auto Repair Software) Automotive 87.4% Information Technology and Services 2.4% Transportation/Trucking/Railroad 1.6% Staffing and Recruiting 1.6% Mechanical or Industrial Engineering 1.6% Other 5.5% [![Shopmonkey](https://images.g2crowd.com/uploads/product/hd_favicon/6b6a173e7dd0cd21446c70176e2a46a0/shopmonkey.svg "Shopmonkey")](https://www.g2.com/products/shopmonkey/reviews) Shopmonkey Automotive 85.1% Transportation/Trucking/Railroad 3.4% Mechanical or Industrial Engineering 2.4% Accounting 1.5% Retail 1.2% Other 6.4% Alternatives **ARI (Auto Repair Software) Alternatives** ![AutoLeap](https://images.g2crowd.com/uploads/product/hd_favicon/00f308c2f9a1412e74472ead4a9f1327/autoleap.svg "AutoLeap") [ AutoLeap ](/products/autoleap/reviews) ![Tekmetric](https://images.g2crowd.com/uploads/product/hd_favicon/5ee9285bb4808dac54367783d145a0a6/tekmetric.svg "Tekmetric") [ Tekmetric ](/products/tekmetric/reviews) ![Shop-Ware](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_ae9af1a82e4b92717047a270a95f8ed9/shop-ware.png "Shop-Ware") [ Shop-Ware ](/products/shop-ware/reviews) ![GaragePlug](https://images.g2crowd.com/uploads/product/hd_favicon/a6be3d311233ce75e78b8ab98b205218/garageplug.svg "GaragePlug") [ GaragePlug ](/products/garageplug/reviews) **Shopmonkey Alternatives** ![Alldata](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_38c66e7ac1a233e2fa83f0998137cc1d/alldata.jpeg "Alldata") [ Alldata ](/products/alldata/reviews) ![AutoLeap](https://images.g2crowd.com/uploads/product/hd_favicon/00f308c2f9a1412e74472ead4a9f1327/autoleap.svg "AutoLeap") [ AutoLeap ](/products/autoleap/reviews) ![Tekmetric](https://images.g2crowd.com/uploads/product/hd_favicon/5ee9285bb4808dac54367783d145a0a6/tekmetric.svg "Tekmetric") [ Tekmetric ](/products/tekmetric/reviews) ![Fullbay](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_6f2910e9f782f218700029b1f538d9e3/fullbay.jpg "Fullbay") [ Fullbay ](/products/fullbay/reviews) ## ARI (Auto Repair Software) vs Shopmonkey FAQs Generated using AI Last updated: August 16, 2026 ### What is the difference between Shopmonkey vs ARI (Auto Repair Software)? Shopmonkey and ARI (Auto Repair Software) are both highly rated auto shop management platforms, but ARI (Auto Repair Software) stands out for its higher Quality of Support score and more frequent reviewer-cited strengths in features and affordability. | | [Shopmonkey](https://www.g2.com/products/shopmonkey/reviews) | [ARI (Auto Repair Software)](https://www.g2.com/products/ari-auto-repair-software/reviews) | | --- | --- | --- | | G2 Rating (reviews) | 4.6/5 (410 reviews) | 4.6/5 (127 reviews) | | Largest Segment | Small-Business | Small-Business | | Ease of Setup score | 8.9 | 9.0 | | Quality of Support score | 8.9 | 9.2 | | Top Reviewer-Cited Strength | Ease of Use (17 all-time mentions) | Ease of Use (52 all-time mentions) | ### How do the pricing models of Shopmonkey and ARI (Auto Repair Software) compare? ARI (Auto Repair Software) is considered the stronger value by reviewers, with higher satisfaction on price and affordability. - **Shopmonkey:** In recent reviews, some buyers mention Shopmonkey as cost effective, but others cite concerns about higher monthly bills when adding users. - **ARI (Auto Repair Software):** Reviewers consistently highlight ARI (Auto Repair Software) for its affordability and value, with 13 all-time mentions of affordability and praise for its feature set at a lower cost. - **Switching reasons:** Recent Shopmonkey reviewers mention switching to alternatives like Fieldd or Shift Industry due to perceived value and feature gaps after platform changes. ### What are the best alternatives to Shopmonkey and ARI (Auto Repair Software)? The best alternatives to Shopmonkey and ARI (Auto Repair Software) are AutoLeap, Tekmetric, and Alldata. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Shopmonkey](https://www.g2.com/products/shopmonkey/reviews) | 4.6/5 (410 reviews) | Small-Business | Mixed value sentiment; some cite cost effectiveness, others mention high cost with added users | Ease of Use (17 all-time mentions) | | [ARI (Auto Repair Software)](https://www.g2.com/products/ari-auto-repair-software/reviews) | 4.6/5 (127 reviews) | Small-Business | Consistently praised for affordability and value | Ease of Use (52 all-time mentions) | | [AutoLeap](https://www.g2.com/products/autoleap/reviews) | 4.8/5 (750 reviews) | Small-Business | — | — | | [Tekmetric](https://www.g2.com/products/tekmetric/reviews) | 4.9/5 (496 reviews) | Small-Business | — | — | | [Alldata](https://www.g2.com/products/alldata/reviews) | 4.1/5 (24 reviews) | — | — | — | ### Which Auto Shop Management features should I prioritize when comparing Shopmonkey and ARI (Auto Repair Software)? Buyers comparing Shopmonkey and ARI (Auto Repair Software) should prioritize Customer Portal, Integrations, Invoicing, Inventory Management, and Ease of Setup. - **Customer Portal:** ARI (Auto Repair Software) offers Customer Portal features; Shopmonkey does not. - **Integrations:** Shopmonkey: QuickBooks Online (2 all-time mentions); ARI (Auto Repair Software): PartsTech (6 all-time mentions). - **Invoicing:** Shopmonkey: 5 all-time mentions; ARI (Auto Repair Software): 32 all-time mentions. - **Inventory Management:** Shopmonkey: 5 all-time mentions; ARI (Auto Repair Software): 12 all-time mentions. - **Ease of Setup:** Shopmonkey: 8.9; ARI (Auto Repair Software): 9.0. ### What are the pros and cons of Shopmonkey vs ARI (Auto Repair Software)? Shopmonkey's headline strength is ease of use, while ARI (Auto Repair Software) stands out for affordability and feature breadth. - **Shopmonkey strengths:** Ease of Use (17 all-time mentions), Communication (12), Customer Support (9), Organization System (5), Setup Ease (6). - **Shopmonkey trade-offs:** Limited Functionality (8), Missing Features (8), Parts Management (7), Slow Performance (7), Inventory Management (5), Technical Issues (5), System Instability (4). - **ARI (Auto Repair Software) strengths:** Ease of Use (52), Invoicing (32), Features (25), Setup Ease (18), Affordability (13), Integrations (12), Inventory Management (12), Customer Support (13), Estimate Creation (16). - **ARI (Auto Repair Software) trade-offs:** Missing Features (10), Poor Navigation (9), Slow Performance (9), Customization limitations and occasional mobile app issues in recent reviews. ### Is Shopmonkey or ARI (Auto Repair Software) better for small businesses? ARI (Auto Repair Software) is the better fit for small businesses, with stronger affordability sentiment and a higher volume of small-business reviewer praise. - **Shopmonkey:** Largest segment is Small-Business; reviewers note ease of use and setup, but some cite cost concerns for small teams. - **ARI (Auto Repair Software):** Largest segment is Small-Business; reviewers consistently highlight affordability, ease of setup, and value for small and mobile shops. ### Which Auto Shop Management platform has better integrations? ARI (Auto Repair Software) is favored for integrations, with more reviewer-cited integration strengths and higher mention counts. - **Shopmonkey:** QuickBooks Online integration mentioned in recent reviews (2 all-time mentions). - **ARI (Auto Repair Software):** PartsTech integration cited in recent reviews (6 all-time mentions), with additional praise for integrations in 12 all-time mentions. ### How do Shopmonkey and ARI (Auto Repair Software) compare on customer support? ARI (Auto Repair Software) leads on Quality of Support, with a 0.3-point advantage over Shopmonkey (9.2 vs 8.9). - **Shopmonkey:** Reviewers mention helpful support staff and quick responses, but also cite inconsistent experiences and slow response times in some recent reviews. - **ARI (Auto Repair Software):** Reviewers consistently praise customer support for being responsive, detail-oriented, and providing hands-on setup assistance, with 13 all-time mentions. ### Which is easier to implement, Shopmonkey or ARI (Auto Repair Software)? ARI (Auto Repair Software) is slightly easier to implement, with a 0.1-point higher Ease of Setup score (9.0 vs 8.9), which is within the parity threshold. - **Shopmonkey:** Reviewers describe setup as straightforward and user-friendly, though some mention challenges during major platform updates. - **ARI (Auto Repair Software):** Reviewers consistently highlight easy and quick setup, with many citing a smooth onboarding process and minimal hassle. ### Which product has better Customer Portal? ARI (Auto Repair Software) has the stronger Customer Portal offering, with explicit feature support and positive reviewer sentiment. - **Shopmonkey:** No Customer Portal feature support or reviewer-cited strengths. - **ARI (Auto Repair Software):** Customer Portal feature is present; reviewers highlight ease of use and customer access, with multiple positive mentions in recent reviews.