# ARI (Auto Repair Software) vs Fullbay Comparison --- ## AI Generated Summary - **G2 reviewers report** that Fullbay excels in user satisfaction, boasting a higher star rating compared to ARI. Users appreciate its comprehensive features for managing small repair shops, including payment processing and seamless integration with QuickBooks, making it a standout choice for diesel mechanic shops. - **According to verified reviews** , ARI is praised for its structured and organized interface tailored specifically for the automotive industry. Users find it easy to navigate, which enhances their overall experience, especially for small businesses looking for simplicity and affordability. - **Users say** that Fullbay offers a robust solution for invoicing and customer management, with many highlighting its ability to log everything required for their operations. This makes it a reliable option for those needing detailed tracking and management capabilities. - **Reviewers mention** that ARI's efficiency in creating invoices significantly streamlines their workday. The software's ability to minimize manual data entry is a major advantage, allowing users to focus on other critical tasks without getting bogged down in paperwork. - **G2 reviewers highlight** that while Fullbay has a strong performance in ease of use and setup, ARI slightly outperforms it in setup ease, making it a more accessible option for users who may not be as tech-savvy or who need a quicker onboarding process. - **According to recent user feedback** , both products offer quality support, but Fullbay stands out with a slightly higher score in user satisfaction regarding support quality. Users feel that Fullbay has been a good partner in their business, indicating a strong relationship with its customer service team. | | ARI (Auto Repair Software) | Fullbay | |---|---|---| | **Star Rating** | 4.6 out of 5 | 4.8 out of 5 | | **Total Reviews** | 120 | 72 | | **Largest Market Segment** | Small-Business (96.3% of reviews) | Small-Business (85.3% of reviews) | | **Entry Level Price** | Free Trial | Custom Quote | --- ## Top Pros & Cons ### ARI (Auto Repair Software) Pros: - Ease of Use (52 reviews) - Invoicing (32 reviews) Cons: - Missing Features (10 reviews) - Poor Navigation (9 reviews) ### Fullbay Pros: - Features (2 reviews) - Invoicing (2 reviews) Cons: - Limited Functionality (2 reviews) - Missing Features (2 reviews) --- ## Ratings Comparison | Rating | ARI (Auto Repair Software) | Fullbay | |---|---|---| | **Meets Requirements** | 9.1 (97 reviews) | 9.4 (45 reviews) | | **Ease of Use** | 9.0 (99 reviews) | 9.2 (46 reviews) | | **Ease of Setup** | 9.0 (91 reviews) | 8.4 (35 reviews) | | **Ease of Admin** | 9.0 (42 reviews) | 9.2 (26 reviews) | | **Quality of Support** | 9.2 (91 reviews) | 9.4 (45 reviews) | | **Has the product been a good partner in doing business?** | 9.5 (41 reviews) | 9.7 (27 reviews) | | **Product Direction (% positive)** | 9.8 (98 reviews) | 9.7 (42 reviews) | --- ## Pricing ### ARI (Auto Repair Software) #### Entry-Level Pricing Plan: Free Trial Price: Free Trial Description: Try out all features of the app for free. No payment nor credit card required! Key Features: - 5 Vehicles, Clients, 5 Invoices, 5 Inspections, 5 service reminders, and other items up to 5 - 24/7 live-chat support [Browse all 3 editions](https://www.g2.com/products/ari-auto-repair-software/pricing) #### Free Trial Yes ### Fullbay #### Entry-Level Pricing Plan: Fullbay Price: Custom Quote Description: Contact Fullbay today for a custom quote for your shop. [Learn more about Fullbay](https://www.g2.com/products/fullbay/reviews) #### Free Trial No --- ## Features Comparison By Category ### Fleet Maintenance | Product | Score | Reviews | |---|---|---| | **ARI (Auto Repair Software)** | N/A | N/A | | **Fullbay** | 8.6/10 | 21 | #### Reporting | Feature | ARI (Auto Repair Software) | Fullbay | |---|---|---| | **Expense reporting** | Not enough data | 8.1 (15 reviews) | | **Fuel reports** | Not enough data | Feature Not Available | | **Vehicle reporting** | Not enough data | 9.0 (15 reviews) | | **Service costs** | Not enough data | 9.0 (14 reviews) | #### Task Alerts | Feature | ARI (Auto Repair Software) | Fullbay | |---|---|---| | **Maintenance alerts** | Not enough data | 8.3 (13 reviews) | | **Mileage reminders** | Not enough data | 7.5 (12 reviews) | | **Notifications** | Not enough data | 8.2 (12 reviews) | #### Planning | Feature | ARI (Auto Repair Software) | Fullbay | |---|---|---| | **Calendar** | Not enough data | 8.2 (11 reviews) | | **Maintenance priority** | Not enough data | 8.5 (12 reviews) | | **Scheduling** | Not enough data | 8.1 (12 reviews) | #### Work Orders | Feature | ARI (Auto Repair Software) | Fullbay | |---|---|---| | **Approval and Rejection** | Not enough data | 9.4 (12 reviews) | | **Automatic service records** | Not enough data | 9.4 (14 reviews) | | **Shop communication** | Not enough data | 8.8 (10 reviews) | | **Inspection** | Not enough data | 9.2 (12 reviews) | ### Heavy-Duty Repair | Product | Score | Reviews | |---|---|---| | **ARI (Auto Repair Software)** | 8.7/10 | 23 | | **Fullbay** | 9.0/10 | 17 | #### Shop Management | Feature | ARI (Auto Repair Software) | Fullbay | |---|---|---| | **Estimates and Invoicing** | 8.7 (21 reviews) | 9.6 (13 reviews) | | **Parts Purchasing** | 8.1 (21 reviews) | 8.5 (9 reviews) | | **Inventory Management** | 8.3 (21 reviews) | 9.3 (9 reviews) | | **Service Orders** | 8.6 (23 reviews) | 9.4 (13 reviews) | | **Labor Tracking** | 7.6 (20 reviews) | 9.9 (12 reviews) | #### Technician Tools | Feature | ARI (Auto Repair Software) | Fullbay | |---|---|---| | **Preventative Maintenance and Inspections** | 8.9 (22 reviews) | 8.8 (8 reviews) | | **Task Alerts** | 8.5 (20 reviews) | 8.8 (8 reviews) | | **Labor Times and Wire Diagrams** | 8.7 (21 reviews) | 7.3 (8 reviews) | #### Customer Management | Feature | ARI (Auto Repair Software) | Fullbay | |---|---|---| | **Repair Updates** | 8.8 (20 reviews) | 9.0 (8 reviews) | | **Customer Portal** | 8.5 (22 reviews) | 9.5 (10 reviews) | ### Auto Shop Management | Product | Score | Reviews | |---|---|---| | **ARI (Auto Repair Software)** | 8.8/10 | 70 | | **Fullbay** | N/A | N/A | #### Operations Management - Auto Shop Management | Feature | ARI (Auto Repair Software) | Fullbay | |---|---|---| | **Appointment Scheduling** | 8.5 (66 reviews) | Not enough data | | **Inventory Management** | 8.1 (66 reviews) | Not enough data | | **Task Management** | 8.8 (65 reviews) | Not enough data | | **Digital Vehicle Inspection (DVI)** | 8.7 (64 reviews) | Not enough data | | **Employee Management** | 8.1 (60 reviews) | Not enough data | #### Customer Relationship Management - Auto Shop Management | Feature | ARI (Auto Repair Software) | Fullbay | |---|---|---| | **Automated Reminders** | 8.8 (65 reviews) | Not enough data | | **Marketing** | 7.9 (61 reviews) | Not enough data | | **CRM** | 9.0 (64 reviews) | Not enough data | #### Financial Management - Auto Shop Management | Feature | ARI (Auto Repair Software) | Fullbay | |---|---|---| | **Reports and Analytics** | 8.5 (64 reviews) | Not enough data | | **Billing and Invoicing** | 9.3 (68 reviews) | Not enough data | | **Estimating** | 9.2 (68 reviews) | Not enough data | --- ## Categories **Shared Categories (3):** [Auto Repair Software](https://www.g2.com/categories/auto-repair), [Heavy-Duty Repair Software](https://www.g2.com/categories/heavy-duty-repair), [Auto Shop Management Software](https://www.g2.com/categories/auto-shop-management) **Unique to Fullbay (1):** [Fleet Maintenance Software](https://www.g2.com/categories/fleet-maintenance) --- ## Reviewer Demographics ### By Company Size | Segment | ARI (Auto Repair Software) | Fullbay | |---|---|---| | **Small-Business** | 96.3% | 85.3% | | **Mid-Market** | 2.8% | 14.7% | | **Enterprise** | 0.9% | 0% | ### By Industry #### ARI (Auto Repair Software) - **Automotive:** 84.3% - **Information Technology and Services:** 2.9% - **Transportation/Trucking/Railroad:** 2.0% - **Staffing and Recruiting:** 2.0% - **Mechanical or Industrial Engineering:** 2.0% - **Consulting:** 1.0% - **Wholesale:** 1.0% - **Retail:** 1.0% - **Professional Training & Coaching:** 1.0% - **Marketing and Advertising:** 1.0% - **Other:** 2.0% #### Fullbay - **Transportation/Trucking/Railroad:** 50.0% - **Automotive:** 28.8% - **Accounting:** 6.1% - **Mechanical or Industrial Engineering:** 4.5% - **Construction:** 4.5% - **Logistics and Supply Chain:** 1.5% - **Government Relations:** 1.5% - **Farming:** 1.5% - **Business Supplies and Equipment:** 1.5% --- ## Alternatives ### Alternatives to ARI (Auto Repair Software) - [Shopmonkey](https://www.g2.com/products/shopmonkey/reviews) — 4.6/5 stars (410 reviews) - [AutoLeap](https://www.g2.com/products/autoleap/reviews) — 4.8/5 stars (732 reviews) - [Tekmetric](https://www.g2.com/products/tekmetric/reviews) — 4.9/5 stars (484 reviews) - [Shop-Ware](https://www.g2.com/products/shop-ware/reviews) — 4.9/5 stars (41 reviews) - [GaragePlug](https://www.g2.com/products/garageplug/reviews) — 4.9/5 stars (36 reviews) - [AutoRepair Cloud](https://www.g2.com/products/autorepair-cloud/reviews) — 4.8/5 stars (101 reviews) - [Alldata](https://www.g2.com/products/alldata/reviews) — 4.1/5 stars (24 reviews) - [Mitchell 1 Automotive Repair](https://www.g2.com/products/mitchell-1-automotive-repair/reviews) — 3.8/5 stars (21 reviews) - [AutoFluent](https://www.g2.com/products/autofluent/reviews) — 4.8/5 stars (10 reviews) - [ShopView- Heavy Duty Repair Shop Management](https://www.g2.com/products/shopview-heavy-duty-repair-shop-management/reviews) — 5.0/5 stars (35 reviews) ### Alternatives to Fullbay - [Shopmonkey](https://www.g2.com/products/shopmonkey/reviews) — 4.6/5 stars (410 reviews) - [Tekmetric](https://www.g2.com/products/tekmetric/reviews) — 4.9/5 stars (484 reviews) - [AutoLeap](https://www.g2.com/products/autoleap/reviews) — 4.8/5 stars (732 reviews) - [Alldata](https://www.g2.com/products/alldata/reviews) — 4.1/5 stars (24 reviews) - [Shop-Ware](https://www.g2.com/products/shop-ware/reviews) — 4.9/5 stars (41 reviews) - [Samsara](https://www.g2.com/products/samsara/reviews) — 4.5/5 stars (4002 reviews) - [Motive](https://www.g2.com/products/motive-technologies/reviews) — 4.4/5 stars (3111 reviews) - [Mitchell 1 Automotive Repair](https://www.g2.com/products/mitchell-1-automotive-repair/reviews) — 3.8/5 stars (21 reviews) - [Fleetio](https://www.g2.com/products/fleetio/reviews) — 4.6/5 stars (208 reviews) - [Azuga Fleet](https://www.g2.com/products/azuga-fleet/reviews) — 4.7/5 stars (195 reviews) --- ## Top Discussions ### ARI (Auto Repair Software) - Title: [What is ARI (Auto Repair Invoicing) used for?](https://www.g2.com/discussions/what-is-ari-auto-repair-invoicing-used-for) — 1 comment, 1 upvote > **Top comment:** "It's used for vehicle repair invoicing. But it does have some great features such as vehicle service history (provided by carfax), vehicle labor guides, and..." ### Fullbay - Title: [What is the use of Fullbay?](https://www.g2.com/discussions/what-is-the-use-of-fullbay) — 1 comment > **Top comment:** "FullBay is a full shop management system for light, medium, and heavy duty repair shops. We use FullBay for parts inventory, work orders per job, efficiency..." - Title: [Would like to see parts returns done a different way.](https://www.g2.com/discussions/39542-would-like-to-see-parts-returns-done-a-different-way) — 1 comment, 1 upvote > **Top comment:** "Stephanie, thank you so much for your comment. If you have availability, please email your suggestions about how you would like to see part returns changed,..." - Title: [Best way to clean up old inventory part numbers that are not being used](https://www.g2.com/discussions/39460-best-way-to-clean-up-old-inventory-part-numbers-that-are-not-being-used) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Michael, thank you for posting this comment! In order to do that, you would use the Cycle Count feature, assign count groups, and focus on all "C" parts. ..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/ari-auto-repair-software-vs-fullbay)