# Arena PLM &amp; QMS vs MasterControl Quality Management System Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Arena PLM &amp; QMS excels in **ease of use** , with users appreciating its intuitive graphical interface that simplifies navigation and helps new users get started quickly. One user noted, &quot;Arena&#39;s graphical user interface makes it easier to find the parts and requests I am looking for.&quot;
- **Users say** that MasterControl Quality Management System stands out for its **comprehensive document management** capabilities. Reviewers highlighted how it consolidates all necessary documents in one place, making it easier to manage quality control tasks. One user mentioned, &quot;I really value how it puts all our stuff in one place, which we desperately need.&quot;
- **According to verified reviews** , Arena PLM &amp; QMS is praised for its **flexibility** in accommodating various workflows, with users noting that it allows for different spaces within the tool for items, requests, changes, and suppliers. This adaptability is seen as a significant advantage for growing organizations.
- **Reviewers mention** that MasterControl Quality Management System provides excellent **customer support** , with many users appreciating the quick and helpful responses from the support team. One user stated, &quot;Customer service is usually very quick and helpful in resolving issues,&quot; which enhances the overall user experience.
- **G2 reviewers highlight** that Arena PLM &amp; QMS has a strong focus on **collaboration** , with features that facilitate real-time collaboration among team members and vendors. Users have noted that it is a &quot;time-tested PLM solution&quot; that effectively collaborates with vendors, making it a reliable choice for teams.
- **Users report** that while MasterControl Quality Management System has a solid interface, it can sometimes be less intuitive for **workflow building** compared to Arena PLM &amp; QMS. One user mentioned that while they enjoy the AQEM interface, they found building workflows to be less engaging than expected, indicating a potential area for improvement.



---
## Frequently Asked Questions

### What is the difference between Arena PLM &amp; QMS vs MasterControl?

MasterControl stands out for its higher G2 rating and stronger reviewer-cited support, while Arena PLM &amp; QMS is noted for its ease of use and setup.

| [Arena PLM &amp; QMS](https://www.g2.com/products/arena-plm-qms/reviews) | [MasterControl](https://www.g2.com/products/mastercontrol-quality-management-system/reviews) |
| --- | --- |
| 4.2/5 (464 reviews) | 4.3/5 (528 reviews) |
| Mid-Market | Mid-Market |
| 8.1 | 7.6 |
| 8.5 | 8.6 |
| Ease of Use (35 all-time mentions) | Ease of Use (115 all-time mentions) |



### How do the pricing models of Arena PLM &amp; QMS and MasterControl compare?

Reviewers consider MasterControl the stronger value, as reflected in its higher Price/Cost satisfaction score.

- **Arena PLM &amp; QMS:** In recent reviews, many cite high cost as a drawback, especially for small companies, with several wishing for a more affordable, barebones version.
- **MasterControl:** Reviewers describe MasterControl as expensive, but satisfaction with value is higher, and the modular approach allows adding only needed features.
- **Switching reasons:** Recent Arena PLM &amp; QMS reviewers mention cost as a reason for considering alternatives, while MasterControl reviewers highlight the ability to select modules as a value driver.



### What are the best alternatives to Arena PLM &amp; QMS and MasterControl?

The top 3 alternatives to Arena PLM &amp; QMS and MasterControl are Qualio, Propel, and Octave Reliance (ETQ Reliance).

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Arena PLM &amp; QMS](https://www.g2.com/products/arena-plm-qms/reviews) | 4.2/5 (464 reviews) | Mid-Market | High cost cited as a drawback in recent reviews | Ease of Use (35 all-time mentions) |
| [MasterControl](https://www.g2.com/products/mastercontrol-quality-management-system/reviews) | 4.3/5 (528 reviews) | Mid-Market | Expensive but modular, higher value satisfaction | Ease of Use (115 all-time mentions) |
| [Qualio](https://www.g2.com/products/qualio/reviews) | 4.4/5 (781 reviews) | Mid-Market | — | Quality Management |
| [Propel](https://www.g2.com/products/propel-propel/reviews) | 4.3/5 (146 reviews) | Mid-Market | — | Configurability |
| [Octave Reliance (ETQ Reliance)](https://www.g2.com/products/octave-reliance-etq-reliance/reviews) | 4.3/5 (624 reviews) | Enterprise | — | Enterprise-Grade Compliance |



### Which Product Lifecycle Management (PLM) features should I prioritize when comparing Arena PLM &amp; QMS and MasterControl?

Buyers should prioritize Document Management, Workflow Automation, Integration Capabilities, Customizability, and Compliance Support when comparing Arena PLM &amp; QMS and MasterControl.

- **Document Management:** Arena PLM &amp; QMS (17 all-time mentions), MasterControl (87 all-time mentions)
- **Workflow Automation:** Arena PLM &amp; QMS (Structured workflows cited in recent reviews), MasterControl (Automated routing and workflow, 40 all-time QMS Management mentions)
- **Integration Capabilities:** Arena PLM &amp; QMS (SOLIDWORKS: 10 all-time mentions, Onshape: 5), MasterControl (Integrations: 30 all-time mentions)
- **Customizability:** Arena PLM &amp; QMS (Configurable fields and processes cited in recent reviews), MasterControl (Customizability: 30 all-time mentions)
- **Compliance Support:** Arena PLM &amp; QMS (Standards &amp; Regulations feature), MasterControl (Audit readiness and compliance, 40 all-time QMS Management mentions)



### What are the pros and cons of Arena PLM &amp; QMS vs MasterControl?

Arena PLM &amp; QMS is strongest in ease of use, while MasterControl leads in document management and compliance features.

- **Arena PLM &amp; QMS strengths:** Ease of Use (35 all-time mentions), intuitive interface, strong document management, and efficient BOM management.
- **Arena PLM &amp; QMS trade-offs:** High cost for small companies, feature limitations (10 all-time mentions), and search functionality issues (7 all-time mentions).
- **MasterControl strengths:** Document Management (87 all-time mentions), training management (65), compliance and audit readiness, high customizability (30), and integrations (30).
- **MasterControl trade-offs:** Not intuitive for some users (43 all-time mentions), learning curve (42), high cost, and module complexity.



### Is Arena PLM &amp; QMS or MasterControl better for small businesses?

Arena PLM &amp; QMS is a better fit for small businesses based on reviewer sentiment and market segment alignment.

- **Arena PLM &amp; QMS:** Largest segment is Mid-Market, but recent reviews from small companies highlight ease of setup and use, despite cost concerns.
- **MasterControl:** Largest segment is Mid-Market, and recent reviews note that high cost and modular pricing can be prohibitive for small businesses.



### Which Product Lifecycle Management (PLM) platform has better integrations?

MasterControl is favored for integrations, with more reviewer-cited integration mentions and broader tool coverage.

- **Arena PLM &amp; QMS:** SOLIDWORKS (10 all-time mentions), Onshape (5 all-time mentions), with recent reviews noting limited open integrations and paywalls.
- **MasterControl:** Integrations (30 all-time mentions), with reviewers highlighting integration options and frequent updates to integration capabilities.



### How do Arena PLM &amp; QMS and MasterControl compare on customer support?

MasterControl and Arena PLM &amp; QMS are at parity on Quality of Support, with scores of 8.6 and 8.5 respectively, below the materiality threshold.

- **Arena PLM &amp; QMS:** Reviewers describe support as responsive and helpful, with 9 all-time mentions, though some cite occasional delays and limited customization support.
- **MasterControl:** Reviewers highlight strong customer support (29 all-time mentions), structured training, and prompt issue resolution, with some noting slow response times for complex issues.



### Which is easier to implement, Arena PLM &amp; QMS or MasterControl?

Arena PLM &amp; QMS and MasterControl are at near-parity on Ease of Setup, with scores of 8.1 and 7.6, indicating similar implementation experiences.

- **Arena PLM &amp; QMS:** Reviewers frequently cite quick and user-friendly setup, minimal IT overhead, and guided onboarding, though some mention a learning curve for advanced features.
- **MasterControl:** Reviewers describe setup as straightforward, especially with vendor support, but note that configuration and training are important for successful rollout, with some complexity for regulated industries.



### Which product has better Workflows?

MasterControl is favored for Workflows, with more reviewer-cited strengths and higher all-time mention counts for workflow-related features.

- **Arena PLM &amp; QMS:** Structured workflows and traceability are cited in recent reviews, with 9 all-time Product Lifecycle Management mentions and 8 Tracking Efficiency mentions.
- **MasterControl:** Automated routing, electronic approvals, and workflow customization are highlighted in recent reviews, with 40 all-time QMS Management mentions and 44 Features mentions.



| | Arena PLM &amp; QMS | MasterControl Quality Management System | 
|---|---|---|
| **Star Rating** | 4.2 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 465 | 527 | 
| **Largest Market Segment** | Mid-Market (57.7% of reviews) | Mid-Market (64.7% of reviews) | 
| **Entry Level Price** | Contact Us | Contact Us Per Year | 

---
## Top Pros & Cons

### Arena PLM &amp; QMS

Pros:
- Ease of Use (25 reviews)
- Document Management (13 reviews)

Cons:
- Feature Limitations (9 reviews)
- Missing Features (8 reviews)

### MasterControl Quality Management System

Pros:
- Ease of Use (115 reviews)
- Document Management (87 reviews)

Cons:
- Not Intuitive (43 reviews)
- Learning Curve (42 reviews)

---
## Ratings Comparison
| Rating | Arena PLM &amp; QMS | MasterControl Quality Management System | 
|---|---|---|
  | **Meets Requirements** | 8.6 (413 reviews) | 8.6 (426 reviews) | 
  | **Ease of Use** | 8.1 (420 reviews) | 7.8 (460 reviews) | 
  | **Ease of Setup** | 8.1 (219 reviews) | 7.6 (331 reviews) | 
  | **Ease of Admin** | 8.4 (143 reviews) | 8.0 (317 reviews) | 
  | **Quality of Support** | 8.5 (347 reviews) | 8.6 (425 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.8 (143 reviews) | 8.8 (317 reviews) | 
  | **Product Direction (% positive)** | 8.4 (406 reviews) | 9.2 (418 reviews) | 

---
## Pricing

### Arena PLM &amp; QMS

#### Entry-Level Pricing

Plan: Arena PLM Launch

Price: Contact Us

Description: *additional fees apply

Key Features:
- BOM Management
- Change Management
- Document Management

[Browse all 6 editions](https://www.g2.com/products/arena-plm-qms/pricing)

#### Free Trial

Yes

### MasterControl Quality Management System

#### Entry-Level Pricing

Plan: Quality Excellence

Price: Contact Us Per Year

Description: With all your quality and compliance data in one place, your entire organization can move faster and be more responsive. You’ll also have the new tools and business intelligence that will help you increase profitability and drive business excellence.

Key Features:
- Documents and Change
- Training and Exams
- Incidents and Corrective Actions (CA)

[Learn more about MasterControl Quality Management System](https://www.g2.com/products/mastercontrol-quality-management-system/reviews)

#### Free Trial

No

---
## Features Comparison By Category

### Governance, Risk &amp; Compliance

| Product | Score | Reviews |
|---|---|---|
| **Arena PLM &amp; QMS** | N/A | N/A |
| **MasterControl Quality Management System** | N/A | N/A |

#### Additional Functionality

| Feature | Arena PLM &amp; QMS | MasterControl Quality Management System | 
|---|---|---|
| **Incident Management** | Not enough data | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 
| **Evidence Management** | Not enough data | Not enough data | 
| **Risk Alerts** | Not enough data | Not enough data | 
| **Reporting &amp; Statistics** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Risk Analysis** | Not enough data | Not enough data | 
| **Sarbanes-Oxley Compliance** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Policy Management** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 
| **Assessment Management** | Not enough data | Not enough data | 
| **HIPAA Compliant** | Not enough data | Not enough data | 
| **Operational Risk Management** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Enterprise Risk Management** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Configurable Workflow** | Not enough data | Not enough data | 
| **Vendor Management** | Not enough data | Not enough data | 
| **IT Risk Management** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **Issue Management** | Not enough data | Not enough data | 
| **Internal Controls Management** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Environmental Compliance** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Risk Management** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Risk Assessment** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Audit Management** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Governance** | Not enough data | Not enough data | 
| **Corrective and Preventive Actions (CAPA)** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **FDA Compliance** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **Approval Process Control** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 

### Medical QMS

| Product | Score | Reviews |
|---|---|---|
| **Arena PLM &amp; QMS** | 8.2/10 | 92 |
| **MasterControl Quality Management System** | 7.2/10 | 77 |

#### Quality Management

| Feature | Arena PLM &amp; QMS | MasterControl Quality Management System | 
|---|---|---|
| **Design Controls** | 8.3 (81 reviews) | 7.1 (62 reviews) | 
| **Audit Management** | 8.3 (72 reviews) | 6.7 (64 reviews) | 
| **Supplier Network Management** | 7.9 (66 reviews) | 6.9 (60 reviews) | 
| **Risk Management** | 8.2 (68 reviews) | 7.0 (59 reviews) | 

#### Quality System

| Feature | Arena PLM &amp; QMS | MasterControl Quality Management System | 
|---|---|---|
| **Analytics &amp; Reporting** | 8.0 (64 reviews) | 6.8 (62 reviews) | 
| **Real-time Collaboration** | 7.9 (65 reviews) | 7.4 (66 reviews) | 
| **Document Control** | 8.9 (83 reviews) | 8.5 (74 reviews) | 
| **Quality Processes** | 8.6 (78 reviews) | 8.0 (69 reviews) | 

### Complaint Management

| Product | Score | Reviews |
|---|---|---|
| **Arena PLM &amp; QMS** | N/A | N/A |
| **MasterControl Quality Management System** | 7.5/10 | 8 |

#### Usability

| Feature | Arena PLM &amp; QMS | MasterControl Quality Management System | 
|---|---|---|
| **All-Employee Access** | Not enough data | 8.3 (8 reviews) | 
| **Supporting Documents** | Not enough data | 8.3 (8 reviews) | 
| **Two-Way Communication** | Not enough data | 7.1 (8 reviews) | 
| **Multi-Channel Communication** | Not enough data | Not enough data | 

#### Reporting

| Feature | Arena PLM &amp; QMS | MasterControl Quality Management System | 
|---|---|---|
| **Priority Case Alerts** | Not enough data | 8.1 (8 reviews) | 
| **Trend Analysis** | Not enough data | 7.5 (8 reviews) | 
| **Performance Monitoring** | Not enough data | 7.7 (8 reviews) | 
| **Social Media Monitoring** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Arena PLM &amp; QMS | MasterControl Quality Management System | 
|---|---|---|
| **AI Text Generation** | Not enough data | 6.3 (5 reviews) | 
| **AI Text Summarization** | Not enough data | 6.3 (5 reviews) | 
| **Generative AI** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Arena PLM &amp; QMS | MasterControl Quality Management System | 
|---|---|---|
| **Social Media Integration** | Not enough data | Not enough data | 
| **Survey/Poll Management** | Not enough data | Not enough data | 
| **Live Chat** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Support Ticket Tracking** | Not enough data | Not enough data | 
| **Knowledge Base Management** | Not enough data | Not enough data | 
| **Customer Complaint Tracking** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Case Management** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Interaction Tracking** | Not enough data | Not enough data | 
| **Service Level Agreement (SLA) Management** | Not enough data | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 
| **Issue Management** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **Corrective and Preventive Actions (CAPA)** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **Multi-Channel Management** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Canned Responses** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **Surveys &amp; Feedback** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Prioritization** | Not enough data | Not enough data | 
| **Routing** | Not enough data | Not enough data | 
| **Support Ticket Management** | Not enough data | Not enough data | 
| **Widgets** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Alerts/Escalation** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Quality Assurance** | Not enough data | Not enough data | 
| **Feedback Management** | Not enough data | Not enough data | 
| **Issue Tracking** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Customer Service Analytics** | Not enough data | Not enough data | 
| **Assignment Management** | Not enough data | Not enough data | 
| **Email Templates** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Reporting &amp; Statistics** | Not enough data | Not enough data | 
| **Forms Management** | Not enough data | Not enough data | 

### Quality Management (QMS)

| Product | Score | Reviews |
|---|---|---|
| **Arena PLM &amp; QMS** | 8.0/10 | 115 |
| **MasterControl Quality Management System** | 7.6/10 | 317 |

#### Nonconformance

| Feature | Arena PLM &amp; QMS | MasterControl Quality Management System | 
|---|---|---|
| **Conformance Records** | 8.3 (85 reviews) ✓ Verified | 7.6 (252 reviews) ✓ Verified | 
| **CAPA** | 8.3 (84 reviews) ✓ Verified | 7.6 (266 reviews) ✓ Verified | 
| **Change Management** | 8.8 (99 reviews) ✓ Verified | 7.7 (264 reviews) ✓ Verified | 
| **Task Management** | Not enough data | Not enough data | 
| **Policy Management** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Incident Management** | Not enough data | Not enough data | 
| **Equipment Management** | Not enough data | Not enough data | 
| **Audit Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Risk Management** | Not enough data | Not enough data | 
| **Communications Management** | Not enough data | Not enough data | 
| **Training Management** | Not enough data | Not enough data | 
| **Maintenance Management** | Not enough data | Not enough data | 
| **Complaint Management** | Not enough data | Not enough data | 
| **Inspection Management** | Not enough data | Not enough data | 
| **ISO Standards Management** | Not enough data | Not enough data | 
| **Calibration Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 

#### Quality system

| Feature | Arena PLM &amp; QMS | MasterControl Quality Management System | 
|---|---|---|
| **Document Control** | 9.0 (104 reviews) ✓ Verified | 8.8 (297 reviews) ✓ Verified | 
| **Collaboration** | 8.1 (93 reviews) ✓ Verified | 8.2 (287 reviews) ✓ Verified | 
| **Analytics and Reports** | 7.8 (85 reviews) ✓ Verified | 6.9 (284 reviews) ✓ Verified | 
| **Supplier Quality Control** | Not enough data | Not enough data | 
| **Statistical Process Control** | Not enough data | Not enough data | 
| **Approval Process Control** | Not enough data | Not enough data | 
| **Quality Control** | Not enough data | Not enough data | 

#### Risk Management

| Feature | Arena PLM &amp; QMS | MasterControl Quality Management System | 
|---|---|---|
| **Assessments** | Feature Not Available | 7.1 (239 reviews) ✓ Verified | 
| **Operational Risk** | 7.7 (66 reviews) ✓ Verified | 6.9 (233 reviews) ✓ Verified | 
| **Supplier Evaluation** | 7.6 (67 reviews) ✓ Verified | 6.8 (231 reviews) ✓ Verified | 

#### Inspection Management

| Feature | Arena PLM &amp; QMS | MasterControl Quality Management System | 
|---|---|---|
| **Templates** | 8.0 (78 reviews) ✓ Verified | 7.3 (269 reviews) ✓ Verified | 
| **Workflows** | 8.3 (78 reviews) ✓ Verified | 8.0 (283 reviews) ✓ Verified | 
| **Corrective Actions** | 8.3 (78 reviews) ✓ Verified | 7.5 (256 reviews) ✓ Verified | 

#### Compliance

| Feature | Arena PLM &amp; QMS | MasterControl Quality Management System | 
|---|---|---|
| **Standards &amp; Regulations** | 8.2 (73 reviews) ✓ Verified | Feature Not Available | 
| **Permits** | 7.7 (62 reviews) ✓ Verified | 6.9 (208 reviews) ✓ Verified | 
| **Certifications** | 7.9 (69 reviews) ✓ Verified | 7.0 (213 reviews) ✓ Verified | 

#### Platform

| Feature | Arena PLM &amp; QMS | MasterControl Quality Management System | 
|---|---|---|
| **Integration** | 7.8 (72 reviews) ✓ Verified | 7.3 (227 reviews) ✓ Verified | 
| **Security &amp; Privacy** | 8.6 (82 reviews) ✓ Verified | 8.5 (250 reviews) ✓ Verified | 
| **Mobile Access** | 6.9 (74 reviews) ✓ Verified | 6.7 (227 reviews) ✓ Verified | 
| **Flexibility** | 7.9 (84 reviews) ✓ Verified | 7.6 (265 reviews) ✓ Verified | 

#### Services

| Feature | Arena PLM &amp; QMS | MasterControl Quality Management System | 
|---|---|---|
| **Implementation** | 7.9 (81 reviews) ✓ Verified | 7.9 (259 reviews) ✓ Verified | 
| **Training &amp; Learning** | 7.9 (87 reviews) ✓ Verified | 8.2 (271 reviews) ✓ Verified | 
| **Customer Support** | 8.4 (78 reviews) ✓ Verified | 8.7 (270 reviews) ✓ Verified | 
| **Professional Services** | 8.1 (69 reviews) ✓ Verified | 8.4 (241 reviews) ✓ Verified | 

#### Additional Functionality

| Feature | Arena PLM &amp; QMS | MasterControl Quality Management System | 
|---|---|---|
| **Defect Tracking** | Not enough data | Not enough data | 
| **Electronic Signature** | Not enough data | Not enough data | 
| **Reporting &amp; Statistics** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Nonconformance Tracking** | Not enough data | Not enough data | 
| **Surveys &amp; Feedback** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 

### Electronic Trial Master File (eTMF)

| Product | Score | Reviews |
|---|---|---|
| **Arena PLM &amp; QMS** | N/A | N/A |
| **MasterControl Quality Management System** | 8.2/10 | 6 |

#### Content Management

| Feature | Arena PLM &amp; QMS | MasterControl Quality Management System | 
|---|---|---|
| **Bulk Upload and Indexing** | Not enough data | 8.3 (5 reviews) | 
| **Document Tracking** | Not enough data | 8.6 (6 reviews) | 
| **Version Controlling** | Not enough data | 9.4 (6 reviews) | 
| **Search Engine** | Not enough data | 8.1 (6 reviews) | 
| **File Planning and Milestones** | Not enough data | 7.3 (5 reviews) | 
| **Real-Time Authoring and Collaboration** | Not enough data | 7.3 (5 reviews) | 
| **Content Workflows** | Not enough data | 9.2 (6 reviews) | 

#### Regulatory Compliance

| Feature | Arena PLM &amp; QMS | MasterControl Quality Management System | 
|---|---|---|
| **Dashboards and Reporting** | Not enough data | 7.3 (5 reviews) | 
| **TMF Reference Models** | Not enough data | Not enough data | 
| **Inspection Readiness** | Not enough data | 8.3 (5 reviews) | 
| **Role Permissions** | Not enough data | 8.0 (5 reviews) | 

### Regulatory Information Management (RIM) Systems

| Product | Score | Reviews |
|---|---|---|
| **Arena PLM &amp; QMS** | N/A | N/A |
| **MasterControl Quality Management System** | N/A | N/A |

#### Document Management

| Feature | Arena PLM &amp; QMS | MasterControl Quality Management System | 
|---|---|---|
| **Dossier Management** | Not enough data | Not enough data | 
| **Tech Files** | Not enough data | Not enough data | 
| **Submission Planning** | Not enough data | Not enough data | 
| **Archiving** | Not enough data | Not enough data | 

#### Product Management

| Feature | Arena PLM &amp; QMS | MasterControl Quality Management System | 
|---|---|---|
| **Audit Trails** | Not enough data | Not enough data | 
| **Label Management** | Not enough data | Not enough data | 
| **Live Dashboards** | Not enough data | Not enough data | 
| **Collaborative Authoring** | Not enough data | Not enough data | 
| **Product Information** | Not enough data | Not enough data | 

#### Regulatory Affairs

| Feature | Arena PLM &amp; QMS | MasterControl Quality Management System | 
|---|---|---|
| **Automated Notifications** | Not enough data | Not enough data | 
| **Post-Market Surveillance** | Not enough data | Not enough data | 
| **Communication Tools** | Not enough data | Not enough data | 
| **Regulatory Intelligence** | Not enough data | Not enough data | 

### Product Lifecycle Management (PLM)

| Product | Score | Reviews |
|---|---|---|
| **Arena PLM &amp; QMS** | 7.7/10 | 242 |
| **MasterControl Quality Management System** | N/A | N/A |

#### New Product Introduction

| Feature | Arena PLM &amp; QMS | MasterControl Quality Management System | 
|---|---|---|
| **Ideation** | 7.6 (137 reviews) | Not enough data | 
| **Time-to-market** | 7.8 (127 reviews) ✓ Verified | Not enough data | 
| **Cost estimating** | 7.3 (131 reviews) ✓ Verified | Not enough data | 
| **Product approval** | 8.4 (181 reviews) ✓ Verified | Not enough data | 

#### CAD

| Feature | Arena PLM &amp; QMS | MasterControl Quality Management System | 
|---|---|---|
| **CAD Models** | 7.2 (138 reviews) ✓ Verified | Not enough data | 
| **CAD Options** | 7.2 (125 reviews) ✓ Verified | Not enough data | 
| **Conversion** | 6.7 (104 reviews) ✓ Verified | Not enough data | 

#### Collaboration

| Feature | Arena PLM &amp; QMS | MasterControl Quality Management System | 
|---|---|---|
| **Supplier alignment** | 7.8 (145 reviews) ✓ Verified | Not enough data | 
| **Communication** | 7.9 (154 reviews) ✓ Verified | Not enough data | 
| **Development** | 7.9 (163 reviews) ✓ Verified | Not enough data | 
| **Document Management** | 8.8 (201 reviews) ✓ Verified | Not enough data | 

#### Product Data Management

| Feature | Arena PLM &amp; QMS | MasterControl Quality Management System | 
|---|---|---|
| **Product Metadata** | 8.2 (154 reviews) ✓ Verified | Not enough data | 
| **Data Quality** | 8.6 (167 reviews) ✓ Verified | Not enough data | 
| **Version Control** | 8.8 (192 reviews) ✓ Verified | Not enough data | 
| **Approval Process Control** | Not enough data | Not enough data | 

#### Bill of Materials

| Feature | Arena PLM &amp; QMS | MasterControl Quality Management System | 
|---|---|---|
| **BOM management** | 8.9 (197 reviews) ✓ Verified | Not enough data | 
| **Multi-level BOM** | 8.7 (192 reviews) ✓ Verified | Not enough data | 
| **BOM Types** | 8.6 (180 reviews) ✓ Verified | Not enough data | 
| **BOM visualization** | 8.2 (174 reviews) ✓ Verified | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 

#### Engineering Change Management

| Feature | Arena PLM &amp; QMS | MasterControl Quality Management System | 
|---|---|---|
| **ECR Workflows** | 8.1 (172 reviews) ✓ Verified | Not enough data | 
| **Change Management** | 8.5 (203 reviews) ✓ Verified | Not enough data | 
| **ECO Management** | 8.6 (192 reviews) ✓ Verified | Not enough data | 
| **Lifecycle Management** | Not enough data | Not enough data | 
| **Audit Management** | Not enough data | Not enough data | 
| **Product Data Management** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Item Management** | Not enough data | Not enough data | 
| **Production Management** | Not enough data | Not enough data | 
| **Quality Management** | Not enough data | Not enough data | 
| **Project Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **File Management** | Not enough data | Not enough data | 
| **Portfolio Management** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Design Management** | Not enough data | Not enough data | 
| **Requirements Management** | Not enough data | Not enough data | 
| **Supplier Management** | Not enough data | Not enough data | 

#### Simulation

| Feature | Arena PLM &amp; QMS | MasterControl Quality Management System | 
|---|---|---|
| **Virtual Testing** | 7.1 (89 reviews) ✓ Verified | Not enough data | 
| **Analysis** | 7.1 (92 reviews) ✓ Verified | Not enough data | 
| **Optimization** | 7.2 (91 reviews) ✓ Verified | Not enough data | 

#### Analytics

| Feature | Arena PLM &amp; QMS | MasterControl Quality Management System | 
|---|---|---|
| **Reporting** | 7.2 (127 reviews) ✓ Verified | Not enough data | 
| **Costing** | 6.9 (106 reviews) ✓ Verified | Not enough data | 
| **Product Intelligence** | 7.2 (103 reviews) ✓ Verified | Not enough data | 

#### Quality management

| Feature | Arena PLM &amp; QMS | MasterControl Quality Management System | 
|---|---|---|
| **Quality planning** | 7.7 (119 reviews) ✓ Verified | Not enough data | 
| **Traceability** | 8.2 (137 reviews) ✓ Verified | Not enough data | 
| **Compliance** | 8.0 (130 reviews) ✓ Verified | Not enough data | 

#### Integration

| Feature | Arena PLM &amp; QMS | MasterControl Quality Management System | 
|---|---|---|
| **ERP** | 7.2 (112 reviews) ✓ Verified | Not enough data | 
| **MES** | 6.8 (80 reviews) ✓ Verified | Not enough data | 
| **PIM** | 6.9 (80 reviews) ✓ Verified | Not enough data | 
| **Maintenance** | 7.3 (89 reviews) ✓ Verified | Not enough data | 

#### Generative AI

| Feature | Arena PLM &amp; QMS | MasterControl Quality Management System | 
|---|---|---|
| **AI Text Summarization** | 6.8 (38 reviews) | Not enough data | 
| **AI Image-to-Text** | Feature Not Available | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Arena PLM &amp; QMS | MasterControl Quality Management System | 
|---|---|---|
| **Bills of Material** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Role-Based Permissions** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Status Tracking** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Prioritization** | Not enough data | Not enough data | 
| **Progress Tracking** | Not enough data | Not enough data | 
| **Milestone Tracking** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 
| **Reporting &amp; Statistics** | Not enough data | Not enough data | 
| **Drag &amp; Drop** | Not enough data | Not enough data | 
| **Cost Tracking** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 

### IT Risk Management

| Product | Score | Reviews |
|---|---|---|
| **Arena PLM &amp; QMS** | N/A | N/A |
| **MasterControl Quality Management System** | N/A | N/A |

#### Generative AI

| Feature | Arena PLM &amp; QMS | MasterControl Quality Management System | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 

#### Monitoring - IT Risk Management

| Feature | Arena PLM &amp; QMS | MasterControl Quality Management System | 
|---|---|---|
| **AI Monitoring** | Not enough data | Not enough data | 

#### Agentic AI - IT Risk Management

| Feature | Arena PLM &amp; QMS | MasterControl Quality Management System | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 

### Audit Management

| Product | Score | Reviews |
|---|---|---|
| **Arena PLM &amp; QMS** | N/A | N/A |
| **MasterControl Quality Management System** | N/A | N/A |

#### Generative AI

| Feature | Arena PLM &amp; QMS | MasterControl Quality Management System | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 
| **AI Text Generation** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 

#### Workflows - Audit Management

| Feature | Arena PLM &amp; QMS | MasterControl Quality Management System | 
|---|---|---|
| **Audit Trail** | Not enough data | Not enough data | 
| **Recommendations** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 
| **Audit Planning** | Not enough data | Not enough data | 

#### Documentation - Audit Management

| Feature | Arena PLM &amp; QMS | MasterControl Quality Management System | 
|---|---|---|
| **Customizable Forms** | Not enough data | Not enough data | 
| **Checklists** | Not enough data | Not enough data | 

#### Reporting &amp; Analytics - Audit Management

| Feature | Arena PLM &amp; QMS | MasterControl Quality Management System | 
|---|---|---|
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Audit Performance** | Not enough data | Not enough data | 
| **Industry Compliance** | Not enough data | Not enough data | 
| **ISO Compliance** | Not enough data | Not enough data | 
| **Environmental Compliance** | Not enough data | Not enough data | 
| **AML Compliance** | Not enough data | Not enough data | 
| **Sarbanes-Oxley Compliance** | Not enough data | Not enough data | 
| **KYC Compliance** | Not enough data | Not enough data | 
| **FDA Compliance** | Not enough data | Not enough data | 
| **OSHA Compliance** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Arena PLM &amp; QMS | MasterControl Quality Management System | 
|---|---|---|
| **Mobile Access** | Not enough data | Not enough data | 
| **Corrective and Preventive Actions (CAPA)** | Not enough data | Not enough data | 
| **Issue Management** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Role-Based Permissions** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Reporting &amp; Statistics** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Status Tracking** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Approval Process Control** | Not enough data | Not enough data | 
| **Forms Management** | Not enough data | Not enough data | 
| **Change Management** | Not enough data | Not enough data | 
| **Risk Alerts** | Not enough data | Not enough data | 
| **Asset Tracking** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Risk Analysis** | Not enough data | Not enough data | 
| **Policy Management** | Not enough data | Not enough data | 
| **Incident Management** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Security Auditing** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Risk Assessment** | Not enough data | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Archiving &amp; Retention** | Not enough data | Not enough data | 
| **Alerts/Escalation** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Compliance Tracking** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Certification Tracking** | Not enough data | Not enough data | 
| **Surveys &amp; Feedback** | Not enough data | Not enough data | 
| **Digital Signature** | Not enough data | Not enough data | 
| **HIPAA Compliant** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 

### Operational Risk Management

| Product | Score | Reviews |
|---|---|---|
| **Arena PLM &amp; QMS** | N/A | N/A |
| **MasterControl Quality Management System** | N/A | N/A |

#### Operational Risk Management

| Feature | Arena PLM &amp; QMS | MasterControl Quality Management System | 
|---|---|---|
| **Operational Risk Methodology** | Not enough data | Not enough data | 
| **Operational Risk Classification** | Not enough data | Not enough data | 
| **Operational Risk Identification** | Not enough data | Not enough data | 

#### Business Resilience

| Feature | Arena PLM &amp; QMS | MasterControl Quality Management System | 
|---|---|---|
| **Business Continuity** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Incident Management** | Not enough data | Not enough data | 
| **Policy Management** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Arena PLM &amp; QMS | MasterControl Quality Management System | 
|---|---|---|
| **AI Tasks** | Not enough data | Not enough data | 

#### Agentic AI - Operational Risk Management

| Feature | Arena PLM &amp; QMS | MasterControl Quality Management System | 
|---|---|---|
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Arena PLM &amp; QMS | MasterControl Quality Management System | 
|---|---|---|
| **Scenario Planning** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Prioritization** | Not enough data | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 
| **Risk Scoring** | Not enough data | Not enough data | 
| **Approval Process Control** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Predictive Analytics** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Dashboard** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Risk Reporting** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Risk Assessment** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Risk Analysis** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Corrective and Preventive Actions (CAPA)** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 

### Enterprise Content Management (ECM)

| Product | Score | Reviews |
|---|---|---|
| **Arena PLM &amp; QMS** | N/A | N/A |
| **MasterControl Quality Management System** | 8.9/10 | 9 |

#### Agentic AI - Enterprise Content Management (ECM)

| Feature | Arena PLM &amp; QMS | MasterControl Quality Management System | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Arena PLM &amp; QMS | MasterControl Quality Management System | 
|---|---|---|
| **Content Library** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Information Governance** | Not enough data | Not enough data | 
| **Drag &amp; Drop** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Data Capture and Transfer** | Not enough data | Not enough data | 
| **Indexing** | Not enough data | Not enough data | 
| **Filtering** | Not enough data | Not enough data | 
| **Electronic Signature** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Approval Process Control** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Image Editing** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 
| **Document Review** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Archiving &amp; Retention** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **Configurable Workflow** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Data Synchronization** | Not enough data | Not enough data | 
| **Secure Login** | Not enough data | Not enough data | 
| **Content Delivery** | Not enough data | Not enough data | 
| **Two-Factor Authentication** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Mobile Capture** | Not enough data | Not enough data | 
| **Offline Access** | Not enough data | Not enough data | 
| **Templates** | Not enough data | Not enough data | 
| **File Sharing** | Not enough data | Not enough data | 

#### File Management

| Feature | Arena PLM &amp; QMS | MasterControl Quality Management System | 
|---|---|---|
| **File Type Support** | Not enough data | 8.6 (6 reviews) | 
| **Metadata** | Not enough data | 9.0 (7 reviews) | 
| **OCR Scanning** | Not enough data | Not enough data | 
| **Versioning** | Not enough data | 9.0 (8 reviews) | 
| **Collaboration** | Not enough data | 9.3 (7 reviews) | 
| **Document Assembly** | Not enough data | Not enough data | 
| **Form Creation** | Not enough data | 9.0 (5 reviews) | 
| **Portals and Sites** | Not enough data | 9.0 (5 reviews) | 
| **Disposition** | Not enough data | 9.2 (6 reviews) | 
| **Search** | Not enough data | 8.8 (7 reviews) | 
| **Web Interface** | Not enough data | 8.6 (6 reviews) | 
| **Mobile Apps** | Not enough data | Not enough data | 

#### Workflow

| Feature | Arena PLM &amp; QMS | MasterControl Quality Management System | 
|---|---|---|
| **Process Automation** | Not enough data | Not enough data | 
| **Conditions** | Not enough data | 9.0 (5 reviews) | 
| **Activities** | Not enough data | 8.3 (5 reviews) | 
| **Records Management** | Not enough data | 9.3 (7 reviews) | 
| **Case Management** | Not enough data | Not enough data | 
| **Template Management** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Metadata Management** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Digital Asset Management** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **File Management** | Not enough data | Not enough data | 
| **Forms Management** | Not enough data | Not enough data | 
| **SEO Management** | Not enough data | Not enough data | 
| **Audit Management** | Not enough data | Not enough data | 
| **Website Management** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 

#### Platform

| Feature | Arena PLM &amp; QMS | MasterControl Quality Management System | 
|---|---|---|
| **Internationalization** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | 9.0 (5 reviews) | 
| **Reporting and Auditing** | Not enough data | 9.0 (5 reviews) | 
| **System of Record Integration** | Not enough data | Not enough data | 
| **APIs** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [Quality Management Systems (QMS)](https://www.g2.com/categories/quality-management-qms), [Medical Quality Management Systems (QMS)](https://www.g2.com/categories/medical-qms)

**Unique to Arena PLM &amp; QMS (1):** [Product Lifecycle Management (PLM) Software](https://www.g2.com/categories/product-lifecycle-management-plm)

**Unique to MasterControl Quality Management System (7):** [Regulatory Information Management (RIM) Systems](https://www.g2.com/categories/regulatory-information-management-rim-systems), [Electronic Trial Master File (eTMF) Software](https://www.g2.com/categories/electronic-trial-master-file-etmf), [Complaint Management Software](https://www.g2.com/categories/complaint-management), [IT Risk Management Software](https://www.g2.com/categories/it-risk-management), [Enterprise Content Management (ECM) Systems](https://www.g2.com/categories/enterprise-content-management-ecm), [Operational Risk Management Software](https://www.g2.com/categories/operational-risk-management), [Audit Management Software](https://www.g2.com/categories/audit-management)


---
## Reviewer Demographics

### By Company Size

| Segment | Arena PLM &amp; QMS | MasterControl Quality Management System | 
|---|---|---|
| **Small-Business** | 25.8% | 9.6% | 
| **Mid-Market** | 57.7% | 64.7% | 
| **Enterprise** | 16.5% | 25.6% | 

### By Industry

#### Arena PLM &amp; QMS

- **Medical Devices:** 35.3%
- **Electrical/Electronic Manufacturing:** 11.1%
- **Biotechnology:** 7.8%
- **Mechanical or Industrial Engineering:** 5.1%
- **Consumer Electronics:** 4.4%
- **Information Technology and Services:** 3.5%
- **Manufacturing:** 3.1%
- **Automotive:** 3.1%
- **Renewables &amp; Environment:** 2.0%
- **Design:** 1.8%
- **Other:** 22.8%

#### MasterControl Quality Management System

- **Pharmaceuticals:** 35.9%
- **Medical Devices:** 25.4%
- **Biotechnology:** 14.5%
- **Hospital &amp; Health Care:** 4.8%
- **Manufacturing:** 3.7%
- **Health, Wellness and Fitness:** 1.7%
- **Government Administration:** 1.4%
- **Food Production:** 1.2%
- **Chemicals:** 1.0%
- **Research:** 1.0%
- **Other:** 9.5%

---
## Alternatives

### Alternatives to Arena PLM &amp; QMS

- [Propel](https://www.g2.com/products/propel-propel/reviews) — 4.3/5 stars (146 reviews)
- [Qualio](https://www.g2.com/products/qualio/reviews) — 4.4/5 stars (781 reviews)
- [Octave Reliance (ETQ Reliance)](https://www.g2.com/products/octave-reliance-etq-reliance/reviews) — 4.3/5 stars (626 reviews)
- [Greenlight Guru Quality Management System](https://www.g2.com/products/greenlight-guru-quality-management-system/reviews) — 4.5/5 stars (429 reviews)
- [Teamcenter](https://www.g2.com/products/teamcenter/reviews) — 4.3/5 stars (1479 reviews)
- [OpenBOM](https://www.g2.com/products/openbom/reviews) — 4.2/5 stars (799 reviews)
- [Aras Innovator](https://www.g2.com/products/aras-innovator/reviews) — 4.4/5 stars (119 reviews)
- [Autodesk Fusion Manage](https://www.g2.com/products/autodesk-fusion-manage/reviews) — 4.3/5 stars (114 reviews)
- [Oracle Product Lifecycle Management (PLM)](https://www.g2.com/products/oracle-product-lifecycle-management-plm/reviews) — 4.1/5 stars (94 reviews)
- [ENOVIA](https://www.g2.com/products/enovia/reviews) — 4.1/5 stars (77 reviews)

### Alternatives to MasterControl Quality Management System

- [Qualio](https://www.g2.com/products/qualio/reviews) — 4.4/5 stars (781 reviews)
- [Octave Reliance (ETQ Reliance)](https://www.g2.com/products/octave-reliance-etq-reliance/reviews) — 4.3/5 stars (626 reviews)
- [Greenlight Guru Quality Management System](https://www.g2.com/products/greenlight-guru-quality-management-system/reviews) — 4.5/5 stars (429 reviews)
- [Ideagen Quality Management](https://www.g2.com/products/ideagen-quality-management/reviews) — 4.0/5 stars (495 reviews)
- [SAP ECC](https://www.g2.com/products/sap-ecc/reviews) — 4.2/5 stars (947 reviews)
- [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews) — 4.4/5 stars (1061 reviews)
- [Mitti (by SafetyCulture)](https://www.g2.com/products/safetyculturehq/reviews) — 4.6/5 stars (483 reviews)
- [Egnyte](https://www.g2.com/products/egnyte/reviews) — 4.4/5 stars (1165 reviews)
- [ZenQMS](https://www.g2.com/products/zenqms/reviews) — 4.7/5 stars (123 reviews)
- [Redzone](https://www.g2.com/products/qad-redzone/reviews) — 4.8/5 stars (629 reviews)

---
## Top Discussions

### Arena PLM &amp; QMS

- Title: [What does a PLM do?](https://www.g2.com/discussions/what-does-a-plm-do) — 2 comments
  > **Top comment:** "A PLM is the gate keeper for your intellectual property, and the avenue for your manufacturer to build the product per your specifications"
- Title: [Is Arena PLM more cost-effective than keeping an aging Agile PLM system with limited support?](https://www.g2.com/discussions/is-arena-plm-more-cost-effective-than-keeping-an-aging-agile-plm-system-with-limited-support) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Yes. Arena PLM is more cost‑effective than maintaining an aging Agile PLM system with limited support. As a cloud‑native platform, Arena eliminates..."
- Title: [What is the best way to move legacy Agile PLM data (BOMs, suppliers, documents) into Arena Cloud PLM?](https://www.g2.com/discussions/what-is-the-best-way-to-move-legacy-agile-plm-data-boms-suppliers-documents-into-arena-cloud-plm) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "The best way to move from legacy Agile PLM data to Arena Cloud PLM is to leverage the expertise of migration experts, such as Arena solution architects and..."
- Title: [How is Arena QMS different from other QMS systems?](https://www.g2.com/discussions/how-is-arena-qms-different-from-other-qms-systems) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Arena QMS is different from other QMS systems because it is product‑centric. It unites quality and product data in a single, secure system of record,..."
- Title: [Can I use Arena to help identify at-risk components?](https://www.g2.com/discussions/can-i-use-arena-to-help-identify-at-risk-components) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Yes, you can use Arena to identify at-risk components. Arena Supply Chain Intelligence (SCI) monitors the health of your bill of materials, or BOM, and flags..."

### MasterControl Quality Management System

- Title: [What is MasterControl Quality Management System used for?](https://www.g2.com/discussions/what-is-mastercontrol-quality-management-system-used-for) — 1 comment
  > **Top comment:** "It is used for preparing, modifying, reviewing, approving and controlling documented information. Mostly used to store the documented information. For..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/arena-plm-qms-vs-mastercontrol-quality-management-system)

