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Compare Arena PLM & QMS and MasterControl Quality Management System 
Featured Products
At a Glance
Market Segments
Mid-Market (60.4% of reviews)
Mid-Market (64.9% of reviews)
Entry-Level Pricing
Contact Us
Contact Us Per Year
Arena PLM & QMS
Star Rating
(417)4.2 out of 5
Market Segments
Mid-Market (60.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 7 pricing plansMasterControl Quality Management System
Star Rating
(499)4.3 out of 5
Market Segments
Mid-Market (64.9% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Learn more about MasterControl Quality Management SystemSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that MasterControl Quality Management System excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Arena PLM & QMS. Users appreciate its comprehensive functionality, noting that it has transformed their approach to compliance and document control.
- Users say that Arena PLM & QMS stands out for its ease of use, with many finding it simple to navigate and effective for team collaboration. The platform's ability to connect quality and product designs into a single secure system is frequently highlighted as a major benefit.
- According to verified reviews, MasterControl offers a robust set of features with constant improvements, making it a reliable choice for organizations needing a full-fledged QMS. Reviewers mention the user-friendly interface and numerous integration options as key advantages.
- Reviewers mention that while Arena PLM & QMS has a strong focus on collaboration and connectivity, it may not always meet the specific workflow needs of all users, leading to some configuration challenges. However, its cloud-based platform ensures access to the latest product information, which users find invaluable.
- G2 reviewers highlight that MasterControl's commitment to customer feedback is evident, as they frequently respond to requests for new features. This responsiveness contributes to a positive user experience, reinforcing its reputation as a comprehensive and evolving solution.
- Users report that both systems perform well in terms of support and training, but Arena PLM & QMS edges out slightly with higher ratings in customer support and ease of setup. Users appreciate the intuitive onboarding process, which helps teams get up to speed quickly.
Pricing
Entry-Level Pricing
Arena PLM & QMS
Arena PLM Launch
Contact Us
*additional fees apply
- BOM Management
- Document Management
- Change Management
MasterControl Quality Management System
Quality Excellence
Contact Us
Per Year
With all your quality and compliance data in one place, your entire organization can move faster and be more responsive. You’ll also have the new tools and business intelligence that will help you increase profitability and drive business excellence.
- Documents and Change
- Training and Exams
- Incidents and Corrective Actions (CA)
Free Trial
Arena PLM & QMS
No trial information availableMasterControl Quality Management System
No trial information availableRatings
Meets Requirements
8.6
369
8.6
422
Ease of Use
8.1
375
7.8
440
Ease of Setup
8.1
179
7.6
317
Ease of Admin
8.4
136
8.0
316
Quality of Support
8.5
311
8.6
417
Has the product been a good partner in doing business?
8.8
136
8.8
316
Product Direction (% positive)
8.4
366
9.2
416
Features by Category
Quality Management
8.3
76
7.1
62
8.3
71
6.7
64
7.9
64
6.9
60
8.1
67
7.0
59
Quality System
8.1
62
6.8
62
7.9
63
7.4
66
8.8
80
8.5
73
8.6
77
7.9
68
Usability
Not enough data
8.3
8
Not enough data
8.3
8
Not enough data
7.1
8
Reporting
Not enough data
8.1
8
Not enough data
7.5
8
Not enough data
7.7
8
Generative AI
Not enough data
6.3
5
Not enough data
6.3
5
Nonconformance
8.3
81
|
Verified
7.6
252
|
Verified
8.3
79
|
Verified
7.6
264
|
Verified
8.7
91
|
Verified
7.6
260
|
Verified
Quality system
9.0
97
|
Verified
8.8
290
|
Verified
8.1
90
|
Verified
8.2
286
|
Verified
7.7
83
|
Verified
6.8
283
|
Verified
Risk Management
Feature Not Available
7.1
239
|
Verified
7.6
63
|
Verified
6.9
234
|
Verified
7.5
65
|
Verified
6.8
232
|
Verified
Inspection Management
7.9
75
|
Verified
7.3
269
|
Verified
8.3
76
|
Verified
8.0
278
|
Verified
8.2
74
|
Verified
7.5
257
|
Verified
Compliance
8.2
71
|
Verified
Feature Not Available
7.7
61
|
Verified
6.9
210
|
Verified
7.8
68
|
Verified
7.0
215
|
Verified
Platform
7.8
71
|
Verified
7.3
227
|
Verified
8.6
81
|
Verified
8.5
249
|
Verified
6.9
73
|
Verified
6.6
228
|
Verified
7.9
83
|
Verified
7.6
258
|
Verified
Services
8.0
79
|
Verified
7.9
260
|
Verified
7.9
87
|
Verified
8.2
265
|
Verified
8.4
77
|
Verified
8.6
268
|
Verified
8.1
68
|
Verified
8.4
244
|
Verified
Content Management
Not enough data
8.3
5
Not enough data
8.6
6
Not enough data
9.4
6
Not enough data
8.1
6
Not enough data
7.3
5
Not enough data
7.3
5
Not enough data
9.2
6
Regulatory Compliance
Not enough data
7.3
5
Not enough data
Not enough data
Not enough data
8.3
5
Not enough data
8.0
5
Regulatory Information Management (RIM) SystemsHide 13 FeaturesShow 13 Features
Not enough data
Not enough data
Document Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Product Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Regulatory Affairs
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
New Product Introduction
7.6
137
Not enough data
7.8
127
|
Verified
Not enough data
7.3
129
|
Verified
Not enough data
8.4
169
|
Verified
Not enough data
CAD
7.2
132
|
Verified
Not enough data
7.1
121
|
Verified
Not enough data
6.6
101
|
Verified
Not enough data
Collaboration
7.7
139
|
Verified
Not enough data
7.9
151
|
Verified
Not enough data
7.8
157
|
Verified
Not enough data
8.7
176
|
Verified
Not enough data
Product Data Management
8.2
150
|
Verified
Not enough data
8.6
159
|
Verified
Not enough data
8.8
178
|
Verified
Not enough data
Bill of Materials
8.9
187
|
Verified
Not enough data
8.7
187
|
Verified
Not enough data
8.5
176
|
Verified
Not enough data
8.2
172
|
Verified
Not enough data
Engineering Change Management
8.0
164
|
Verified
Not enough data
8.5
184
|
Verified
Not enough data
8.5
185
|
Verified
Not enough data
Simulation
7.1
89
|
Verified
Not enough data
7.1
92
|
Verified
Not enough data
7.2
91
|
Verified
Not enough data
Analytics
7.1
121
|
Verified
Not enough data
6.9
106
|
Verified
Not enough data
7.2
103
|
Verified
Not enough data
Quality management
7.7
117
|
Verified
Not enough data
8.2
134
|
Verified
Not enough data
7.9
126
|
Verified
Not enough data
Integration
7.2
108
|
Verified
Not enough data
6.8
80
|
Verified
Not enough data
6.9
79
|
Verified
Not enough data
7.3
89
|
Verified
Not enough data
Generative AI
6.8
37
Not enough data
Feature Not Available
Not enough data
Generative AI
Not enough data
Not enough data
Monitoring - IT Risk Management
Not enough data
Not enough data
Agentic AI - IT Risk Management
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Workflows - Audit Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Documentation - Audit Management
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics - Audit Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operational Risk Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Resilience
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Operational Risk Management
Not enough data
Not enough data
Agentic AI - Enterprise Content Management (ECM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
File Management
Not enough data
8.3
6
Not enough data
8.6
6
Not enough data
Not enough data
Not enough data
8.9
6
Not enough data
9.2
6
Not enough data
8.0
5
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
9.2
6
Not enough data
8.3
6
Not enough data
7.8
6
Not enough data
8.3
5
Workflow
Not enough data
9.0
5
Not enough data
8.9
6
Not enough data
7.8
6
Not enough data
8.6
6
Not enough data
Not enough data
Platform
Not enough data
8.7
5
Not enough data
8.9
6
Not enough data
8.9
6
Not enough data
9.0
5
Not enough data
Not enough data
Categories
Categories
Shared Categories
Arena PLM & QMS and MasterControl Quality Management System are categorized as Quality Management (QMS) and Medical QMS
Unique Categories
Arena PLM & QMS is categorized as Product Lifecycle Management (PLM)
MasterControl Quality Management System is categorized as Regulatory Information Management (RIM) Systems, Electronic Trial Master File (eTMF), Complaint Management, IT Risk Management, Enterprise Content Management (ECM), Operational Risk Management, and Audit Management
Reviews
Reviewers' Company Size
Arena PLM & QMS
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
MasterControl Quality Management System
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Medical Devices
33.7%
Electrical/Electronic Manufacturing
11.3%
Biotechnology
7.9%
Mechanical or Industrial Engineering
5.2%
Consumer Electronics
4.9%
Other
37.1%
Pharmaceuticals
35.9%
Medical Devices
25.2%
Biotechnology
14.3%
Hospital & Health Care
5.0%
Manufacturing
3.8%
Other
15.7%
Alternatives
Discussions
What does a PLM do?
2 Comments
KA
A PLM is the gate keeper for your intellectual property, and the avenue for your manufacturer to build the product per your specificationsRead more
Can this PLM bring the data and drawings straight to the production lines so we can digitize the production lines and remove the paper?
1 Comment
SR
Andrea,
Thanks for your inquiry. PLM does allow us to provide electronic access for documents, drawings, bills of materials (BOMs), and other product...Read more
Is it possible to customize the workflow in the CAPA module?
1 Comment
AP
Bruce,
Thank you for posting this question. There are some best practices that can be applied and your customer success coach can help you with that. You...Read more
What is MasterControl Quality Management System used for?
1 Comment
JV
It is used for preparing, modifying, reviewing, approving and controlling documented information. Mostly used to store the documented information. For...Read more
MasterControl Quality Management System has no more discussions with answers
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