Compare Arctic Wolf and Heimdal 
At a Glance
Market Segments
Mid-Market (69.9% of reviews)
Mid-Market (61.2% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Arctic Wolf
Star Rating
(276)4.7 out of 5
Market Segments
Mid-Market (69.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Arctic WolfHeimdal
Star Rating
(50)4.4 out of 5
Market Segments
Mid-Market (61.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about HeimdalSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Arctic Wolf excels in providing a proactive security approach, with users appreciating how the service acts as an extension of their team. This hands-on support is highlighted by the Concierge Security Team, which helps identify and close security gaps effectively.
- Users say Heimdal offers a reliable and straightforward user experience, with a simple interface that allows entry-level security personnel to navigate easily. This makes it a solid choice for organizations looking for an affordable and user-friendly security solution.
- According to verified reviews, Arctic Wolf stands out for its high level of visibility across network environments, enabling users to manage data flow proactively. Reviewers specifically mention the tools and early-warning systems that help in triaging security alerts efficiently.
- Reviewers mention that while Heimdal provides robust security features, it may not match the comprehensive support and visibility offered by Arctic Wolf. Users appreciate Heimdal's auto-updating feature for basic apps, but some feel it lacks the depth of monitoring that Arctic Wolf provides.
- G2 reviewers highlight that Arctic Wolf has a significantly higher overall satisfaction score, reflecting its strong market presence and user trust. With a total of 271 reviews, the feedback indicates a consistent positive experience among users, particularly in ease of use and setup.
- Users note that while Heimdal's support is commendable, with 24/7 availability and knowledgeable technicians, Arctic Wolf's quality of support is rated slightly lower, suggesting that users may find more comprehensive assistance with Arctic Wolf's dedicated teams.
Pricing
Entry-Level Pricing
Arctic Wolf
No pricing availableHeimdal
No pricing availableFree Trial
Arctic Wolf
No trial information availableHeimdal
Free Trial is available
Ratings
Meets Requirements
9.4
217
8.8
41
Ease of Use
9.1
221
8.5
41
Ease of Setup
9.0
181
8.3
31
Ease of Admin
9.1
172
8.3
29
Quality of Support
9.4
212
9.7
40
Has the product been a good partner in doing business?
9.5
177
9.4
29
Product Direction (% positive)
9.4
207
7.4
36
Features by Category
Administration
Not enough data
9.2
6
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.2
6
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
9.0
5
Not enough data
9.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
9.7
5
Monitoring
Not enough data
Not enough data
Not enough data
8.9
6
Not enough data
10.0
5
Reporting
Not enough data
Not enough data
Not enough data
9.4
6
Risk Analysis
9.6
75
Not enough data
9.5
76
Not enough data
9.6
75
Not enough data
Vulnerability Assesment
9.6
74
Not enough data
9.6
74
Not enough data
9.4
71
Not enough data
9.1
75
Not enough data
Automation
8.6
67
Not enough data
8.9
65
Not enough data
8.7
71
Not enough data
9.0
64
Not enough data
Assessment
9.6
55
Not enough data
9.5
54
Not enough data
9.5
54
Not enough data
Training
9.3
52
Not enough data
9.2
54
Not enough data
8.6
48
Not enough data
Administration
9.6
56
Not enough data
8.9
50
Not enough data
8.2
47
Not enough data
9.4
55
Not enough data
Not enough data
Not enough data
Platform Features
9.7
83
10.0
5
9.5
84
Not enough data
8.1
81
Not enough data
9.1
82
Not enough data
9.4
84
Not enough data
8.4
84
Not enough data
Not enough data
Not enough data
Automation Capabilities
8.3
82
Not enough data
9.0
82
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Feature Not Available
Agentic AI - Email Anti-spam Features
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Mobile Application Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Services - Endpoint Detection & Response (EDR)
Not enough data
Not enough data
Cloud Visibility
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Identity
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Encryption
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Cloud Detection and Response (CDR)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Services - Cloud Detection and Response (CDR)
Not enough data
Not enough data
Administration
Not enough data
9.2
6
Not enough data
Not enough data
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.6
6
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.4
6
Not enough data
9.1
9
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Arctic Wolf and Heimdal are categorized as Endpoint Detection & Response (EDR) and Managed Detection and Response (MDR)
Unique Categories
Arctic Wolf is categorized as Security Awareness Training, Cloud Detection and Response (CDR), and Risk-Based Vulnerability Management
Heimdal is categorized as Email Anti-spam, Patch Management, Privileged Access Management (PAM), Endpoint Management, Antivirus, Encryption, Mobile Application Management, and Remote Desktop
Reviews
Reviewers' Company Size
Arctic Wolf
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Heimdal
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
7.0%
Financial Services
5.9%
Manufacturing
5.5%
Information Technology and Services
5.1%
Computer Software
4.4%
Other
72.1%
Computer & Network Security
10.2%
Construction
8.2%
Hospital & Health Care
6.1%
Oil & Energy
6.1%
Transportation/Trucking/Railroad
4.1%
Other
65.3%
Alternatives
Discussions
What is arctic wolf software?
2 Comments
SP
risk and risk monitoring software placed at the company's endpoints, and consolidated in easy to consume online portal dashboards.Read more
What is the best way to secure remote endpoint devices?
1 Comment
Official Response from Arctic Wolf
Hello Dave, may we follow up with you personally to share additional information? Please let me know the best way to reach you. Cheers, Liz C, Customer...Read more
What are the functions of Arctic Wolf?
1 Comment
AW
Arctic Wolf solutions include Arctic Wolf® Managed Detection and Response (MDR), Managed Risk, Managed Cloud Monitoring and Managed Security Awareness —each...Read more
Heimdal has no discussions with answers
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