# Arcserve Cloud Direct vs Unitrends Backup and Recovery Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Unitrends Backup and Recovery excels in providing a comprehensive solution with a **fast deployment** process and a **unified interface**. Users appreciate its ability to support virtualization and ensure reliable recovery when needed, making it a strong choice for businesses looking for an all-in-one backup solution.
- **Users say** that Arcserve Cloud Direct stands out for its **ease of use** , particularly for cloud backups and storage without the need for a physical agent. The simple pricing breakdown is also highlighted, making it easier for users to understand their costs and manage their budgets effectively.
- **Reviewers mention** that while Unitrends Backup and Recovery has a solid overall rating, it has fewer recent reviews compared to Arcserve Cloud Direct, which may indicate a more stable user base. This could suggest that Unitrends is facing challenges in attracting new users or maintaining engagement.
- **According to verified reviews** , Arcserve Cloud Direct receives high marks for its **quality of support** , with users noting that the platform has helped them recover from ransomware attacks effectively. This level of support can be crucial for businesses that prioritize data security and recovery.
- **G2 reviewers highlight** that Unitrends Backup and Recovery offers a centralized console that provides complete details of backup success and failure ratios. This feature simplifies the management of backup inventories, making it easier for users to maintain oversight and address issues promptly.
- **Users report** that while both products have their strengths, Arcserve Cloud Direct is particularly noted for its flexibility in protecting different architectures, which can be a significant advantage for organizations with diverse IT environments.



| | Arcserve Cloud Direct | Unitrends Backup and Recovery | 
|---|---|---|
| **Star Rating** | 4.3 out of 5 | 4.2 out of 5 | 
| **Total Reviews** | 16 | 459 | 
| **Largest Market Segment** | Mid-Market (76.9% of reviews) | Mid-Market (62.0% of reviews) | 
| **Entry Level Price** | No pricing available | Contact Us With One-Time Purchase | 

---
## Top Pros & Cons

### Arcserve Cloud Direct

**Not enough data**

### Unitrends Backup and Recovery

Pros:
- Backup Solutions (7 reviews)
- Reliability (6 reviews)

Cons:
- Poor Customer Support (5 reviews)
- Backup Issues (4 reviews)

---
## Ratings Comparison
| Rating | Arcserve Cloud Direct | Unitrends Backup and Recovery | 
|---|---|---|
  | **Meets Requirements** | 8.9 (11 reviews) | 8.7 (337 reviews) | 
  | **Ease of Use** | 8.8 (11 reviews) | 8.5 (357 reviews) | 
  | **Ease of Setup** | 8.9 (9 reviews) | 8.2 (334 reviews) | 
  | **Ease of Admin** | 8.9 (9 reviews) | 8.6 (316 reviews) | 
  | **Quality of Support** | 9.2 (10 reviews) | 8.5 (334 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.8 (8 reviews) | 8.5 (312 reviews) | 
  | **Product Direction (% positive)** | 7.9 (11 reviews) | 7.7 (311 reviews) | 

---
## Pricing

### Arcserve Cloud Direct

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### Unitrends Backup and Recovery

#### Entry-Level Pricing

Plan: Unitrends Recovery Series Appliances

Price: Contact Us With One-Time Purchase

Description: Unitrends all-in-one physical backup appliances support more than 200 versions of operating systems, applications and hypervisors. Intelligent automation cuts down on manual tasks, eliminates management hassle and deliver tested hardware and software resilience. 

Unitrends Recovery Series are capacity-based purpose-built backup appliances ranging from 2-120TB of capacity. All appliances pre-provisioned with compute, storage, networking and backup software. This includes supplemental functions like data reduction (deduplication, compression), WAN-accelerated replication, encryption, recovery testing and reporting without the need for add-ons or proxies.

Visit https://www.unitrends.com/products/unitrends-backup-appliances to learn more.

Key Features:
- File-, Image-, Host-, and Application-level backups
- Instant Recovery
- Recovery Assurance automated DR testing

[Learn more about Unitrends Backup and Recovery](https://www.g2.com/products/unitrends-backup-and-recovery/reviews)

#### Free Trial

Yes

---
## Features Comparison By Category

### IT Resilience Orchestration Automation (ITRO)

| Product | Score | Reviews |
|---|---|---|
| **Arcserve Cloud Direct** | N/A | N/A |
| **Unitrends Backup and Recovery** | 8.3/10 | 26 |

#### Administration

| Feature | Arcserve Cloud Direct | Unitrends Backup and Recovery | 
|---|---|---|
| **Alerts/Notifications** | Not enough data | 8.5 (22 reviews) | 
| **Security and Compliance** | Not enough data | 8.6 (19 reviews) | 
| **Administration Console** | Not enough data | 8.5 (24 reviews) | 

#### Operations

| Feature | Arcserve Cloud Direct | Unitrends Backup and Recovery | 
|---|---|---|
| **Service Management** | Not enough data | 8.2 (15 reviews) | 
| **Workflow Management** | Not enough data | 7.7 (14 reviews) | 
| **IT Discovery** | Not enough data | 7.8 (13 reviews) | 
| **Intelligent Automation** | Not enough data | 7.4 (14 reviews) | 

#### Recovery

| Feature | Arcserve Cloud Direct | Unitrends Backup and Recovery | 
|---|---|---|
| **Disaster Recovery** | Not enough data | 8.6 (24 reviews) | 
| **On-Demand Restoration** | Not enough data | 9.0 (24 reviews) | 
| **Incident Reports** | Not enough data | 8.2 (19 reviews) | 

#### Agentic AI - IT Resilience Orchestration Automation (ITRO)

| Feature | Arcserve Cloud Direct | Unitrends Backup and Recovery | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Server Backup

| Product | Score | Reviews |
|---|---|---|
| **Arcserve Cloud Direct** | N/A | N/A |
| **Unitrends Backup and Recovery** | 8.5/10 | 169 |

#### Compatibility 

| Feature | Arcserve Cloud Direct | Unitrends Backup and Recovery | 
|---|---|---|
| **File Server Backup** | Not enough data | 9.0 (146 reviews) | 
| **Database Server Backup** | Not enough data | 8.7 (141 reviews) | 
| **Virtual Machines** | Not enough data | 9.0 (152 reviews) | 
| **Repository Models** | Not enough data | 8.3 (119 reviews) | 

#### Management

| Feature | Arcserve Cloud Direct | Unitrends Backup and Recovery | 
|---|---|---|
| **Continuous Backup** | Not enough data | Feature Not Available | 
| **Disaster Recovery** | Not enough data | 8.5 (141 reviews) | 
| **Storage Capacity** | Not enough data | 8.2 (143 reviews) | 
| **Remote Backup** | Not enough data | 8.3 (112 reviews) | 
| **Activity Monitoring** | Not enough data | 8.4 (127 reviews) | 

#### Compliance

| Feature | Arcserve Cloud Direct | Unitrends Backup and Recovery | 
|---|---|---|
| **Security Standards** | Not enough data | 8.5 (122 reviews) | 
| **Cloud Data Protection** | Not enough data | 8.3 (95 reviews) | 
| **Data Deduplication** | Not enough data | 8.3 (135 reviews) | 

#### Agentic AI - Server Backup

| Feature | Arcserve Cloud Direct | Unitrends Backup and Recovery | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Online Backup

| Product | Score | Reviews |
|---|---|---|
| **Arcserve Cloud Direct** | N/A | N/A |
| **Unitrends Backup and Recovery** | 8.1/10 | 31 |

#### Functionality

| Feature | Arcserve Cloud Direct | Unitrends Backup and Recovery | 
|---|---|---|
| **Real-time Sync** | Not enough data | 7.9 (28 reviews) | 
| **Storage Capacity** | Not enough data | 8.4 (30 reviews) | 
| **Remote Backup** | Not enough data | 8.2 (27 reviews) | 
| **Versioning** | Not enough data | 8.4 (28 reviews) | 
| **Mobile Backup Application** | Not enough data | 6.2 (26 reviews) | 

#### Compatibility 

| Feature | Arcserve Cloud Direct | Unitrends Backup and Recovery | 
|---|---|---|
| **Disk Backup** | Not enough data | 7.8 (29 reviews) | 
| **Local Backup** | Not enough data | 7.5 (29 reviews) | 
| **Storage Formats** | Not enough data | 8.4 (27 reviews) | 

#### Management

| Feature | Arcserve Cloud Direct | Unitrends Backup and Recovery | 
|---|---|---|
| **File Sharing** | Not enough data | 8.3 (25 reviews) | 
| **Security Standards** | Not enough data | 8.7 (25 reviews) | 
| **Encrypted Storage** | Not enough data | 8.8 (25 reviews) | 

#### Agentic AI - Online Backup

| Feature | Arcserve Cloud Direct | Unitrends Backup and Recovery | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### SaaS Backup

| Product | Score | Reviews |
|---|---|---|
| **Arcserve Cloud Direct** | N/A | N/A |
| **Unitrends Backup and Recovery** | 8.2/10 | 11 |

#### Functionality

| Feature | Arcserve Cloud Direct | Unitrends Backup and Recovery | 
|---|---|---|
| **Real-time Sync** | Not enough data | 8.0 (10 reviews) | 
| **Storage Capacity** | Not enough data | 7.6 (11 reviews) | 
| **Remote Backup** | Not enough data | 8.3 (11 reviews) | 
| **Versioning** | Not enough data | 8.5 (11 reviews) | 

#### Compatibility 

| Feature | Arcserve Cloud Direct | Unitrends Backup and Recovery | 
|---|---|---|
| **Endpoint Variety** | Not enough data | 8.5 (10 reviews) | 
| **SaaS Application Variety** | Not enough data | 7.3 (10 reviews) | 
| **Storage Formats** | Not enough data | 8.2 (10 reviews) | 

#### Management

| Feature | Arcserve Cloud Direct | Unitrends Backup and Recovery | 
|---|---|---|
| **File Sharing** | Not enough data | 8.2 (10 reviews) | 
| **Security Standards** | Not enough data | 8.7 (10 reviews) | 
| **Encrypted Storage** | Not enough data | 8.3 (11 reviews) | 

#### Agentic AI - SaaS Backup

| Feature | Arcserve Cloud Direct | Unitrends Backup and Recovery | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Disaster Recovery

| Product | Score | Reviews |
|---|---|---|
| **Arcserve Cloud Direct** | N/A | N/A |
| **Unitrends Backup and Recovery** | 8.2/10 | 72 |

#### Functionality

| Feature | Arcserve Cloud Direct | Unitrends Backup and Recovery | 
|---|---|---|
| **On Premises Recovery** | Not enough data | 8.7 (66 reviews) | 
| **Cloud Recovery** | Not enough data | 8.0 (60 reviews) | 
| **Prior State Recovery** | Not enough data | 8.4 (58 reviews) | 
| **Recovery Automation** | Not enough data | 8.0 (61 reviews) | 
| **Replication** | Not enough data | 8.5 (59 reviews) | 

#### Management

| Feature | Arcserve Cloud Direct | Unitrends Backup and Recovery | 
|---|---|---|
| **Local Management** | Not enough data | 8.4 (58 reviews) | 
| **Infrastructure Compatibility** | Not enough data | 8.5 (62 reviews) | 
| **Solution Integration** | Not enough data | 8.1 (57 reviews) | 
| **Real-Time Analytics** | Not enough data | 7.9 (55 reviews) | 
| **RTO and RPO Management** | Not enough data | 7.9 (54 reviews) | 

#### Agentic AI - Disaster Recovery

| Feature | Arcserve Cloud Direct | Unitrends Backup and Recovery | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Disaster Recovery as a Service (DRaaS)

| Product | Score | Reviews |
|---|---|---|
| **Arcserve Cloud Direct** | 8.8/10 | 7 |
| **Unitrends Backup and Recovery** | 8.3/10 | 73 |

#### Solution Provision

| Feature | Arcserve Cloud Direct | Unitrends Backup and Recovery | 
|---|---|---|
| **Service Provision** | Not enough data | 8.3 (49 reviews) | 
| **Pay by Usage** | Not enough data | 8.2 (35 reviews) | 
| **System Failover** | Not enough data | 8.0 (48 reviews) | 
| **Off-Site Data Storage** | 9.0 (5 reviews) | 8.6 (55 reviews) | 
| **Data Replication** | Not enough data | 8.7 (52 reviews) | 

#### Management

| Feature | Arcserve Cloud Direct | Unitrends Backup and Recovery | 
|---|---|---|
| **Infrastructure Compatibility** | 9.0 (5 reviews) | 8.8 (60 reviews) | 
| **Solution Integration** | Not enough data | 8.2 (55 reviews) | 
| **Real-Time Analytics** | Not enough data | 8.1 (60 reviews) | 
| **RTO and RPO Management** | 8.3 (5 reviews) | 8.1 (52 reviews) | 

#### Agentic AI - Disaster Recovery as a Service (DRaaS)

| Feature | Arcserve Cloud Direct | Unitrends Backup and Recovery | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### PC Backup

| Product | Score | Reviews |
|---|---|---|
| **Arcserve Cloud Direct** | N/A | N/A |
| **Unitrends Backup and Recovery** | 7.9/10 | 15 |

#### Functionality 

| Feature | Arcserve Cloud Direct | Unitrends Backup and Recovery | 
|---|---|---|
| **Incremental Backup** | Not enough data | 8.3 (15 reviews) | 
| **OS Boot Recovery** | Not enough data | 8.3 (11 reviews) | 
| **Bootable Disk** | Not enough data | 8.2 (11 reviews) | 
| **Online Restore** | Not enough data | 8.0 (11 reviews) | 

#### Performance

| Feature | Arcserve Cloud Direct | Unitrends Backup and Recovery | 
|---|---|---|
| **Multiple Backup Versions** | Not enough data | 7.6 (13 reviews) | 
| **Unlimited Backup** | Not enough data | 7.7 (13 reviews) | 
| **Deduplication** | Not enough data | 7.6 (12 reviews) | 
| **Lag Free Operation** | Not enough data | 7.5 (12 reviews) | 

#### Agentic AI - PC Backup

| Feature | Arcserve Cloud Direct | Unitrends Backup and Recovery | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Backup

| Product | Score | Reviews |
|---|---|---|
| **Arcserve Cloud Direct** | N/A | N/A |
| **Unitrends Backup and Recovery** | N/A | N/A |

#### Management

| Feature | Arcserve Cloud Direct | Unitrends Backup and Recovery | 
|---|---|---|
| **Disaster Recovery** | Not enough data | Not enough data | 
| **Remote Backup** | Not enough data | Not enough data | 
| **Storage Formats** | Not enough data | Not enough data | 
| **Scheduled Backups** | Not enough data | Not enough data | 
| **On-Demand Restoration** | Not enough data | Not enough data | 

#### Reporting

| Feature | Arcserve Cloud Direct | Unitrends Backup and Recovery | 
|---|---|---|
| **Activity Monitoring** | Not enough data | Not enough data | 
| **Documentation** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 

#### Security

| Feature | Arcserve Cloud Direct | Unitrends Backup and Recovery | 
|---|---|---|
| **Data Encryption** | Not enough data | Not enough data | 
| **Security and Compliance** | Not enough data | Not enough data | 
| **Deduplication ** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Disaster Recovery as a Service (DRaaS) Solutions](https://www.g2.com/categories/disaster-recovery-as-a-service-draas)


**Unique to Unitrends Backup and Recovery (7):** [Server Backup Software](https://www.g2.com/categories/server-backup), [IT Resilience Orchestration Automation (ITRO) Software](https://www.g2.com/categories/it-resilience-orchestration-automation-itro), [Online Backup Software](https://www.g2.com/categories/online-backup), [PC Backup Software](https://www.g2.com/categories/pc-backup), [SaaS Backup Software](https://www.g2.com/categories/saas-backup), [Archive Storage Solutions](https://www.g2.com/categories/archive-storage-solutions), [Disaster Recovery Software](https://www.g2.com/categories/disaster-recovery)


---
## Reviewer Demographics

### By Company Size

| Segment | Arcserve Cloud Direct | Unitrends Backup and Recovery | 
|---|---|---|
| **Small-Business** | 23.1% | 27.3% | 
| **Mid-Market** | 76.9% | 62.0% | 
| **Enterprise** | 0% | 10.7% | 

### By Industry

#### Arcserve Cloud Direct

- **Information Technology and Services:** 23.1%
- **Consumer Goods:** 15.4%
- **Computer Software:** 15.4%
- **Mining & Metals:** 7.7%
- **Medical Devices:** 7.7%
- **Hospital & Health Care:** 7.7%
- **Education Management:** 7.7%
- **Construction:** 7.7%
- **Accounting:** 7.7%

#### Unitrends Backup and Recovery

- **Information Technology and Services:** 13.3%
- **Hospital & Health Care:** 5.7%
- **Higher Education:** 5.5%
- **Primary/Secondary Education:** 4.8%
- **Government Administration:** 4.4%
- **Financial Services:** 3.9%
- **Education Management:** 3.9%
- **Computer & Network Security:** 3.0%
- **Automotive:** 2.8%
- **Electrical/Electronic Manufacturing:** 2.5%
- **Other:** 50.2%

---
## Alternatives

### Alternatives to Arcserve Cloud Direct

- [Cove Data Protection](https://www.g2.com/products/cove-data-protection/reviews) — 4.5/5 stars (439 reviews)
- [Druva Data Security Cloud](https://www.g2.com/products/druva-data-security-cloud/reviews) — 4.7/5 stars (740 reviews)
- [Acronis Cyber Protect](https://www.g2.com/products/acronis-acronis-cyber-protect/reviews) — 4.3/5 stars (742 reviews)
- [CyberSentriq](https://www.g2.com/products/cybersentriq/reviews) — 4.6/5 stars (391 reviews)
- [Datto SIRIS](https://www.g2.com/products/kaseya-datto-siris/reviews) — 4.6/5 stars (288 reviews)
- [Rubrik](https://www.g2.com/products/rubrik/reviews) — 4.6/5 stars (282 reviews)
- [CrashPlan Platform](https://www.g2.com/products/crashplan-platform/reviews) — 4.9/5 stars (269 reviews)
- [BDRShield](https://www.g2.com/products/bdrshield/reviews) — 4.3/5 stars (155 reviews)
- [HYCU](https://www.g2.com/products/hycu/reviews) — 4.7/5 stars (149 reviews)
- [VMware Live Recovery (VLR)](https://www.g2.com/products/vmware-live-recovery-vlr/reviews) — 4.5/5 stars (136 reviews)

### Alternatives to Unitrends Backup and Recovery

- [Veeam Data Platform](https://www.g2.com/products/veeam-data-platform/reviews) — 4.6/5 stars (723 reviews)
- [Cove Data Protection](https://www.g2.com/products/cove-data-protection/reviews) — 4.5/5 stars (439 reviews)
- [Druva Data Security Cloud](https://www.g2.com/products/druva-data-security-cloud/reviews) — 4.7/5 stars (740 reviews)
- [MSP360 Backup](https://www.g2.com/products/msp360-backup/reviews) — 4.5/5 stars (549 reviews)
- [CyberSentriq](https://www.g2.com/products/cybersentriq/reviews) — 4.6/5 stars (391 reviews)
- [NAKIVO Backup & Replication](https://www.g2.com/products/nakivo-backup-replication/reviews) — 4.7/5 stars (359 reviews)
- [Arctera Backup Exec](https://www.g2.com/products/arctera-arctera-backup-exec/reviews) — 4.2/5 stars (275 reviews)
- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4581 reviews)
- [Rubrik](https://www.g2.com/products/rubrik/reviews) — 4.6/5 stars (282 reviews)
- [CrashPlan SMB](https://www.g2.com/products/crashplan-smb/reviews) — 4.4/5 stars (415 reviews)

---
## Top Discussions

### Arcserve Cloud Direct

No discussions available for this product.

### Unitrends Backup and Recovery

- Title: [What does Unitrends Backup do?](https://www.g2.com/discussions/what-does-unitrends-backup-do) — 2 comments
  > **Top comment:** "I was a victim approximately seven months ago. Through  a phishing scam, a grifter gained access to my account. They made off with 2.8 BTC. I was horrified...."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/arcserve-cloud-direct-vs-unitrends-backup-and-recovery)