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At a Glance
Market Segments
Mid-Market (76.9% of reviews)
Mid-Market (64.2% of reviews)
Entry-Level Pricing
No pricing available
Contact Us With One-Time Purchase
Arcserve Cloud Direct
Star Rating
(16)4.3 out of 5
Market Segments
Mid-Market (76.9% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Arcserve Cloud DirectUnitrends Backup and Recovery
Star Rating
(435)4.2 out of 5
Market Segments
Mid-Market (64.2% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us With One-Time Purchase
Learn more about Unitrends Backup and RecoverySummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Unitrends Backup and Recovery excels in its Ease of Setup with a score of 8.1, while Arcserve UDP Cloud Direct outperforms with a score of 8.9, indicating a smoother initial configuration process for users.
- Reviewers mention that the Quality of Support for Arcserve UDP Cloud Direct is notably higher at 9.2 compared to Unitrends' 8.6, suggesting that users find Arcserve's support team more responsive and helpful.
- G2 users highlight that Unitrends Backup and Recovery offers superior Scheduled Backups with a score of 9.0, which is crucial for users needing reliable and automated backup solutions, while Arcserve's score in this area is slightly lower at 8.3.
- Users on G2 report that Arcserve UDP Cloud Direct shines in Off-Site Data Storage with a score of 9.0, making it a preferred choice for those prioritizing secure off-site backup options, whereas Unitrends scored 8.6 in this category.
- Reviewers mention that Unitrends Backup and Recovery has a strong performance in File Server Backup with a score of 9.0, indicating its effectiveness in protecting file servers, while Arcserve's score is lower at 8.6.
- Users say that both products perform well in Disaster Recovery, but Unitrends scored 8.3 while Arcserve scored slightly lower at 8.4, indicating that both solutions are reliable but Arcserve may have a slight edge in this critical area.
Pricing
Entry-Level Pricing
Arcserve Cloud Direct
No pricing availableUnitrends Backup and Recovery
Unitrends Recovery Series Appliances
Contact Us
With One-Time Purchase
Unitrends all-in-one physical backup appliances support more than 200 versions of operating systems, applications and hypervisors. Intelligent automation cuts down on manual tasks, eliminates management hassle and deliver tested hardware and software resilience.
Unitrends Recovery Series are capacity-based purpose-built backup appliances ranging from 2-120TB of capacity. All appliances pre-provisioned with compute, storage, networking and backup software. This includes supplemental functions like data reduction (deduplication, compression), WAN-accelerated replication, encryption, recovery testing and reporting without the need for add-ons or proxies.
Visit https://www.unitrends.com/products/unitrends-backup-appliances to learn more.
- File-, Image-, Host-, and Application-level backups
- Instant Recovery
- Recovery Assurance automated DR testing
Free Trial
Arcserve Cloud Direct
Free Trial is available
Unitrends Backup and Recovery
Free Trial is available
Ratings
Meets Requirements
8.9
11
8.7
328
Ease of Use
8.8
11
8.5
336
Ease of Setup
8.9
9
8.2
313
Ease of Admin
8.9
9
8.6
313
Quality of Support
9.2
10
8.6
325
Has the product been a good partner in doing business?
8.8
8
8.5
309
Product Direction (% positive)
7.9
11
7.7
303
Features by Category
Administration
Not enough data
8.5
22
Not enough data
8.6
19
Not enough data
8.8
22
Operations
Not enough data
8.2
15
Not enough data
7.7
14
Not enough data
7.8
13
Not enough data
7.4
14
Recovery
Not enough data
8.5
22
Not enough data
8.9
22
Not enough data
8.2
19
Agentic AI - IT Resilience Orchestration Automation (ITRO)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compatibility
Not enough data
9.0
141
Not enough data
8.6
138
Not enough data
8.9
141
Not enough data
8.3
115
Management
Not enough data
Feature Not Available
Not enough data
8.4
127
Not enough data
8.2
138
Not enough data
8.3
108
Not enough data
8.3
122
Compliance
Not enough data
8.5
122
Not enough data
8.2
90
Not enough data
8.3
133
Agentic AI - Server Backup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
7.9
28
Not enough data
8.3
28
Not enough data
8.2
27
Not enough data
8.3
27
Not enough data
6.2
26
Compatibility
Not enough data
7.7
27
Not enough data
7.5
27
Not enough data
8.3
26
Management
Not enough data
8.3
25
Not enough data
8.7
25
Not enough data
8.8
24
Agentic AI - Online Backup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
8.0
10
Not enough data
7.6
11
Not enough data
8.3
11
Not enough data
8.5
11
Compatibility
Not enough data
8.5
10
Not enough data
7.3
10
Not enough data
8.2
10
Management
Not enough data
8.2
10
Not enough data
8.7
10
Not enough data
8.3
11
Agentic AI - SaaS Backup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
8.6
59
Not enough data
7.9
56
Not enough data
8.4
56
Not enough data
7.9
56
Not enough data
8.5
56
Management
Not enough data
8.4
58
Not enough data
8.4
58
Not enough data
8.1
57
Not enough data
7.9
55
Not enough data
7.9
54
Agentic AI - Disaster Recovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Solution Provision
Not enough data
8.3
49
Not enough data
8.2
35
Not enough data
8.0
48
9.0
5
8.6
55
Not enough data
8.7
52
Management
9.0
5
8.8
60
Not enough data
8.2
55
Not enough data
8.1
60
8.3
5
8.1
52
Agentic AI - Disaster Recovery as a Service (DRaaS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
7.9
12
Not enough data
8.2
10
Not enough data
8.0
10
Not enough data
8.0
11
Performance
Not enough data
7.4
12
Not enough data
7.5
12
Not enough data
7.6
12
Not enough data
7.5
12
Agentic AI - PC Backup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Arcserve Cloud Direct and Unitrends Backup and Recovery are categorized as Disaster Recovery as a Service (DRaaS)
Unique Categories
Arcserve Cloud Direct has no unique categories
Unitrends Backup and Recovery is categorized as Server Backup, IT Resilience Orchestration Automation (ITRO), Online Backup, PC Backup, SaaS Backup, Archive Storage Solutions, and Disaster Recovery
Reviews
Reviewers' Company Size
Arcserve Cloud Direct
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Unitrends Backup and Recovery
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
23.1%
Consumer Goods
15.4%
Computer Software
15.4%
Mining & Metals
7.7%
Medical Devices
7.7%
Other
30.8%
Information Technology and Services
11.3%
Hospital & Health Care
6.0%
Higher Education
5.5%
Primary/Secondary Education
4.8%
Government Administration
4.6%
Other
67.8%
Alternatives
Discussions
Arcserve Cloud Direct has no discussions with answers
What does Unitrends Backup do?
2 Comments
JM
Had a bad experience regarding investing my funds, wasn’t easy for me as I was scam severally. I lost almost all of my money until I came across a recovery...Read more
Unitrends Backup and Recovery has no more discussions with answers
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