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Compare Arcserve UDP and Tenorshare 4DDiG 
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At a Glance
Market Segments
Mid-Market (59.4% of reviews)
Small-Business (91.5% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Arcserve UDP
Star Rating
(135)4.2 out of 5
Market Segments
Mid-Market (59.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Arcserve UDPTenorshare 4DDiG
Star Rating
(198)4.8 out of 5
Market Segments
Small-Business (91.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Tenorshare 4DDiGSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Tenorshare 4DDiG excels in user-friendliness, with many users highlighting its intuitive interface and easy setup process. One user mentioned, "The initial setup was very easy," which contrasts with Arcserve UDP, where some users have noted challenges in configuration despite its reliability.
- Users say Tenorshare 4DDiG provides a superior experience in data recovery, particularly with its preview option that allows users to see what they are recovering. This feature has been praised for its practicality, while Arcserve UDP, although reliable, is often seen as more complex in its recovery processes.
- Reviewers mention that Tenorshare 4DDiG has a higher satisfaction rate, reflected in its G2 Score of 82.35 compared to Arcserve UDP's 36.1. This difference is supported by a significant volume of recent reviews, with 70 for Tenorshare 4DDiG in the last 90 days, indicating a more active user base and up-to-date feedback.
- According to verified reviews, Arcserve UDP is recognized for its robust data protection features, such as immutable backups and granular restores. Users appreciate its reliability for backing up and restoring data, but some find it less accessible compared to the straightforward recovery options offered by Tenorshare 4DDiG.
- Users highlight the quality of support for Tenorshare 4DDiG, noting that the support team is helpful in transferring licenses and efficiently recovering files. In contrast, while Arcserve UDP also receives positive feedback for support, it does not match the level of satisfaction reported by users of Tenorshare 4DDiG.
- Reviewers indicate that Tenorshare 4DDiG is particularly effective for small businesses, with 91.4% of reviews coming from this segment, suggesting it is tailored to meet their specific needs. Arcserve UDP, while popular among mid-market users, may not resonate as well with smaller operations looking for simplicity and ease of use.
Pricing
Entry-Level Pricing
Arcserve UDP
No pricing availableTenorshare 4DDiG
No pricing availableFree Trial
Arcserve UDP
Free Trial is available
Tenorshare 4DDiG
Free Trial is available
Ratings
Meets Requirements
8.6
81
9.3
161
Ease of Use
7.9
83
9.5
165
Ease of Setup
7.7
69
9.5
157
Ease of Admin
8.0
69
9.2
34
Quality of Support
8.2
82
9.2
159
Has the product been a good partner in doing business?
8.4
65
8.9
34
Product Direction (% positive)
7.9
82
9.6
156
Features by Category
Compatibility
9.2
60
Not enough data
9.2
55
Not enough data
9.3
52
Not enough data
8.8
43
Not enough data
Management
8.8
53
Not enough data
8.8
50
Not enough data
8.9
56
Not enough data
9.0
45
Not enough data
8.2
53
Not enough data
Compliance
8.6
45
Not enough data
8.2
32
Not enough data
9.0
52
Not enough data
Agentic AI - Server Backup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Feature Not Available
Not enough data
9.3
25
Not enough data
8.9
25
Not enough data
9.1
22
Not enough data
Not enough data
Not enough data
Compatibility
9.5
22
Not enough data
9.3
22
Not enough data
9.1
20
Not enough data
Management
9.4
15
Not enough data
9.3
18
Not enough data
9.3
20
Not enough data
Agentic AI - Online Backup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compatibility
9.1
44
9.3
128
8.8
41
9.4
126
Feature Not Available
8.9
120
Management
9.2
49
Feature Not Available
9.0
49
9.3
123
8.4
38
9.5
121
Security
8.8
35
9.2
119
9.1
44
9.4
120
Feature Not Available
9.4
120
Agentic AI - File Recovery
Not enough data
9.2
61
Not enough data
9.1
59
Functionality
9.2
48
Not enough data
9.0
49
Not enough data
8.2
39
Not enough data
8.4
39
Not enough data
Admin
8.6
50
Not enough data
Agentic AI - Database Backup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.4
19
Not enough data
8.6
13
Not enough data
9.0
17
Not enough data
8.6
17
Not enough data
9.6
15
Not enough data
Management
8.8
20
Not enough data
9.0
21
Not enough data
8.6
19
Not enough data
8.9
18
Not enough data
9.0
17
Not enough data
Agentic AI - Disaster Recovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Arcserve UDP and Tenorshare 4DDiG are categorized as File Recovery
Unique Categories
Tenorshare 4DDiG has no unique categories
Reviews
Reviewers' Company Size
Arcserve UDP
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Tenorshare 4DDiG
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
5.9%
Financial Services
5.9%
Non-Profit Organization Management
5.0%
Government Administration
5.0%
Building Materials
5.0%
Other
73.3%
Photography
17.0%
Accounting
7.3%
Computer & Network Security
6.1%
Computer Software
5.5%
Computer Hardware
4.8%
Other
59.4%
Alternatives
Discussions
HOW CAN IT BE SOLVED IF THE DESTINATION DISK FILLS UP?
1 Comment
MD
If there are Folders\Files that you can archive to an external drive and remove from the backup you can gain space. The other option is to get a larger drive.Read more
Why there are so many problems with our tape backup? I really astonished if a backup job just works
1 Comment
MD
There can be many variables for backup failure-open files, permissions etc..It is usually an issue with the software you are using for backups. Arcserve is a...Read more
Why is Arcserve CA not still called RHA or HA? Why is the product not promoted? Why is the topic of workload migration with UDP / CA not being promoted? Here are great opportunities to generate revenue
1 Comment
LK
Hi Georg,
The RHA product product was renamed Arcserve Continuous Availability, because that's what it provides. We actually developed a new product,...Read more
Tenorshare 4DDiG has no discussions with answers
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