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At a Glance
Arcserve UDP
Arcserve UDP
Star Rating
(135)4.2 out of 5
Market Segments
Mid-Market (59.4% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Arcserve UDP
NinjaOne
NinjaOne
Star Rating
(3,210)4.7 out of 5
Market Segments
Mid-Market (49.5% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about NinjaOne
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that NinjaOne excels in ease of use, scoring 9.2 compared to Arcserve UDP's 7.9. Reviewers mention that NinjaOne's intuitive interface and streamlined workflows make it accessible for users of all skill levels, while Arcserve UDP's interface can feel more complex and less user-friendly.
  • Reviewers mention that NinjaOne has a superior quality of support, with a score of 9.2 versus Arcserve UDP's 8.2. Users on G2 highlight NinjaOne's responsive customer service and extensive knowledge base, while some Arcserve UDP users express frustration with slower response times.
  • Users say that Arcserve UDP shines in file server backup capabilities, scoring 9.2 compared to NinjaOne's 8.7. Reviewers mention that Arcserve UDP's robust features for file server backup, including advanced scheduling and versioning, are particularly beneficial for mid-market companies.
  • G2 users report that both products perform well in remote backup, with equal scores of 8.9. However, reviewers mention that Arcserve UDP offers more comprehensive options for remote backup configurations, making it a preferred choice for businesses with complex backup needs.
  • Users on G2 highlight that NinjaOne outperforms Arcserve UDP in activity monitoring, scoring 9.1 against 8.2. Reviewers mention that NinjaOne's real-time monitoring and alerting features provide better visibility into backup processes, which is crucial for proactive management.
  • Reviewers mention that Arcserve UDP has a slight edge in disaster recovery capabilities, scoring 8.8 compared to NinjaOne's 8.2. Users say that Arcserve UDP's disaster recovery features, including bare-metal recovery and automated failover, are particularly valuable for businesses prioritizing data resilience.
Pricing
Entry-Level Pricing
Arcserve UDP
No pricing available
NinjaOne
No pricing available
Free Trial
Arcserve UDP
Free Trial is available
NinjaOne
Free Trial is available
Ratings
Meets Requirements
8.6
81
9.1
3,036
Ease of Use
7.9
83
9.1
3,070
Ease of Setup
7.7
69
9.2
2,869
Ease of Admin
8.0
69
9.2
2,746
Quality of Support
8.2
82
9.2
2,915
Has the product been a good partner in doing business?
8.4
65
9.5
2,682
Product Direction (% positive)
7.9
82
9.7
3,020
Features by Category
IT Service Management (ITSM) ToolsHide 22 FeaturesShow 22 Features
Not enough data
7.9
707
Administration
Not enough data
8.2
654
Not enough data
8.7
672
Not enough data
8.2
674
Service Desk
Not enough data
8.0
665
Not enough data
7.8
654
Not enough data
7.7
631
Management
Not enough data
8.3
617
Not enough data
9.0
623
Not enough data
8.7
601
Not enough data
8.8
598
Not enough data
8.4
581
Functionality
Not enough data
7.5
604
Not enough data
8.5
611
Not enough data
8.8
631
Not enough data
8.9
630
Agentic AI - IT Service Management (ITSM) Tools
Not enough data
6.9
175
Not enough data
6.8
173
Not enough data
6.9
171
Not enough data
6.7
172
Not enough data
6.7
171
Not enough data
6.7
169
Not enough data
6.8
168
8.8
83
8.1
329
Compatibility
9.2
60
8.8
311
9.2
55
8.0
287
9.3
52
8.3
288
8.8
43
8.2
277
Management
8.8
53
Feature Not Available
8.8
50
8.2
288
8.9
56
8.6
291
9.0
45
8.8
305
8.2
53
9.1
305
Compliance
8.6
45
8.7
284
8.2
32
8.4
277
9.0
52
Feature Not Available
Agentic AI - Server Backup
Not enough data
7.2
63
Not enough data
7.2
63
Not enough data
7.6
64
Not enough data
7.3
64
Not enough data
7.3
64
Not enough data
7.4
64
9.2
37
8.1
384
Functionality
Feature Not Available
Feature Not Available
9.3
25
8.7
339
8.9
25
8.9
354
9.1
22
8.5
343
Not enough data
Feature Not Available
Compatibility
9.5
22
8.8
348
9.3
22
8.6
338
9.1
20
8.3
329
Management
9.4
15
8.2
328
9.3
18
8.8
330
9.3
20
8.7
331
Agentic AI - Online Backup
Not enough data
7.5
74
Not enough data
7.3
73
Not enough data
7.3
72
Not enough data
7.3
72
Not enough data
7.3
72
Not enough data
7.2
72
8.8
71
Not enough data
Compatibility
9.1
44
Not enough data
8.8
41
Not enough data
Feature Not Available
Not enough data
Management
9.2
49
Not enough data
9.0
49
Not enough data
8.4
38
Not enough data
Security
8.8
35
Not enough data
9.1
44
Not enough data
Feature Not Available
Not enough data
Agentic AI - File Recovery
Not enough data
Not enough data
Not enough data
Not enough data
Remote Monitoring & Management (RMM)Hide 19 FeaturesShow 19 Features
Not enough data
7.9
2,001
Inventory Management - Remote Monitoring & Management (RMM)
Not enough data
9.2
1949
|
Verified
Not enough data
8.5
465
Not enough data
8.1
447
Monitoring and Management
Not enough data
9.3
1937
|
Verified
Not enough data
8.4
1833
Not enough data
8.6
1888
|
Verified
Not enough data
8.9
1935
|
Verified
Not enough data
8.2
451
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
8.4
441
Service Management
Not enough data
9.1
1859
|
Verified
Not enough data
8.0
435
Not enough data
7.2
426
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
7.2
468
Not enough data
7.0
466
Not enough data
7.1
460
Not enough data
6.9
455
Not enough data
6.8
456
Not enough data
6.9
452
Not enough data
7.0
449
8.7
69
Not enough data
Functionality
9.2
48
Not enough data
9.0
49
Not enough data
8.2
39
Not enough data
8.4
39
Not enough data
Admin
8.6
50
Not enough data
Agentic AI - Database Backup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Unified Endpoint Management (UEM)Hide 17 FeaturesShow 17 Features
Not enough data
7.9
432
Scope
Not enough data
8.7
411
Not enough data
8.8
419
Security
Not enough data
8.5
416
Not enough data
8.3
389
Not enough data
7.4
379
Management
Not enough data
8.8
406
Not enough data
8.6
403
Not enough data
8.6
395
Not enough data
8.7
399
Not enough data
7.8
372
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
7.2
168
Not enough data
7.0
167
Not enough data
7.2
167
Not enough data
7.1
166
Not enough data
6.9
166
Not enough data
7.1
166
Not enough data
7.1
167
Not enough data
7.5
688
Functionality
Not enough data
8.8
653
Not enough data
8.9
670
Not enough data
8.0
615
Not enough data
8.7
609
Monitoring - Network Monitoring
Not enough data
7.5
250
Not enough data
7.7
252
Not enough data
8.2
252
Management
Not enough data
8.2
572
Not enough data
8.2
581
Not enough data
7.6
538
Analytics - Network Monitoring
Not enough data
7.0
241
Not enough data
6.9
239
Security - Network Monitoring
Not enough data
7.7
243
Not enough data
7.2
240
Not enough data
7.0
241
Network Performance - Network Monitoring
Not enough data
6.9
242
Not enough data
7.3
241
AI Automation - Network Monitoring
Not enough data
6.4
231
Not enough data
6.3
231
Not enough data
6.4
230
Agentic AI - Network Monitoring
Not enough data
6.5
125
Not enough data
6.5
124
Not enough data
6.5
125
Not enough data
6.6
123
Not enough data
6.4
122
Not enough data
6.5
123
Not enough data
6.4
123
Not enough data
7.9
572
Monitoring
Not enough data
9.2
552
|
Verified
Not enough data
9.2
550
|
Verified
Not enough data
8.5
504
|
Verified
Not enough data
7.1
197
Management Tools
Not enough data
8.2
492
Not enough data
8.6
507
|
Verified
Not enough data
8.5
488
|
Verified
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Incident Management
Not enough data
7.5
95
Not enough data
7.4
95
Not enough data
7.6
94
Not enough data
7.2
94
Not enough data
7.2
94
Not enough data
7.3
93
Not enough data
7.5
92
Not enough data
7.8
1,149
Asset Inventory
Not enough data
8.9
1126
Not enough data
8.8
1117
Not enough data
7.7
1024
Not enough data
Feature Not Available
Not enough data
8.1
1051
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - IT Asset Management
Not enough data
7.3
228
Not enough data
7.2
225
Not enough data
7.4
223
Not enough data
7.1
220
Not enough data
7.1
219
Not enough data
7.0
221
Not enough data
7.0
219
Management
Not enough data
9.1
1080
Not enough data
8.7
1029
Not enough data
8.0
995
Not enough data
8.1
1020
9.0
33
Not enough data
Functionality
9.4
19
Not enough data
8.6
13
Not enough data
9.0
17
Not enough data
8.6
17
Not enough data
9.6
15
Not enough data
Management
8.8
20
Not enough data
9.0
21
Not enough data
8.6
19
Not enough data
8.9
18
Not enough data
9.0
17
Not enough data
Agentic AI - Disaster Recovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.4
1,613
Administration
Not enough data
9.2
1552
Not enough data
8.7
1512
Not enough data
7.8
1415
Not enough data
9.1
1550
Not enough data
8.9
1476
Not enough data
8.8
1510
Maintenance
Not enough data
9.1
1540
Not enough data
7.7
1331
Communication
Not enough data
7.9
1378
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.2
1304
Security
Not enough data
8.3
1345
Not enough data
8.4
1374
Device Support
Not enough data
7.6
1340
Not enough data
8.4
1409
Not enough data
8.4
1396
Performance
Not enough data
8.2
1464
Not enough data
7.9
337
Functionality
Not enough data
8.8
321
Not enough data
7.9
293
Not enough data
8.0
297
Not enough data
8.5
309
Performance
Not enough data
8.8
316
Not enough data
8.5
303
Not enough data
Feature Not Available
Not enough data
8.6
306
Agentic AI - PC Backup
Not enough data
7.2
90
Not enough data
7.1
90
Not enough data
6.9
89
Not enough data
7.1
89
Endpoint ManagementHide 1 FeatureShow 1 Feature
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
8.5
226
Management and Discovery - IT Documentation
Not enough data
8.4
223
Not enough data
8.3
222
Not enough data
8.7
223
Operations - IT Documentation
Not enough data
8.3
220
Not enough data
8.7
221
Not enough data
8.3
223
Autonomous Endpoint Management (AEM)Hide 7 FeaturesShow 7 Features
Not enough data
7.8
75
Generative AI - Autonomous Endpoint Management
Not enough data
7.2
64
Not enough data
7.2
64
Not enough data
7.2
64
Monitoring and Management - Autonomous Endpoint Management
Not enough data
8.5
74
Not enough data
8.1
72
Not enough data
7.7
67
Not enough data
8.8
74
Not enough data
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile Device Management (MDM)Hide 18 FeaturesShow 18 Features
Not enough data
8.1
478
Platform - Mobile Device Management (MDM)
Not enough data
8.5
431
Operating System
Not enough data
9.1
475
Not enough data
8.0
467
Not enough data
8.2
454
Management
Not enough data
8.5
458
Not enough data
8.2
438
Not enough data
8.2
436
Not enough data
8.1
437
Not enough data
8.3
438
Security
Not enough data
8.5
444
Not enough data
8.5
441
Agentic AI - Mobile Device Management (MDM)
Not enough data
7.7
141
Not enough data
7.6
141
Not enough data
7.8
142
Not enough data
7.7
139
Not enough data
7.6
138
Not enough data
7.6
139
Not enough data
7.6
137
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Enterprise IT ManagementHide 18 FeaturesShow 18 Features
Not enough data
7.8
741
Analysis
Not enough data
8.0
704
Platform
Not enough data
7.8
691
Not enough data
9.0
714
Not enough data
8.2
675
Not enough data
8.4
707
Not enough data
8.2
690
Security
Not enough data
8.6
705
Not enough data
9.1
719
Not enough data
7.6
665
Not enough data
8.6
688
Not enough data
8.1
668
Agentic AI - Enterprise IT Management
Not enough data
7.2
156
Not enough data
7.2
152
Not enough data
7.3
154
Not enough data
6.9
152
Not enough data
6.9
151
Not enough data
6.8
149
Not enough data
6.9
150
Reviews
Reviewers' Company Size
Arcserve UDP
Arcserve UDP
Small-Business(50 or fewer emp.)
26.7%
Mid-Market(51-1000 emp.)
59.4%
Enterprise(> 1000 emp.)
13.9%
NinjaOne
NinjaOne
Small-Business(50 or fewer emp.)
44.6%
Mid-Market(51-1000 emp.)
49.5%
Enterprise(> 1000 emp.)
5.9%
Reviewers' Industry
Arcserve UDP
Arcserve UDP
Information Technology and Services
5.9%
Financial Services
5.9%
Non-Profit Organization Management
5.0%
Government Administration
5.0%
Building Materials
5.0%
Other
73.3%
NinjaOne
NinjaOne
Information Technology and Services
26.8%
Computer & Network Security
12.9%
Hospital & Health Care
4.3%
Manufacturing
3.9%
Construction
2.8%
Other
49.2%
Alternatives
Arcserve UDP
Arcserve UDP Alternatives
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NAKIVO Backup & Replication
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NinjaOne
NinjaOne Alternatives
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Discussions
Arcserve UDP
Arcserve UDP Discussions
HOW CAN IT BE SOLVED IF THE DESTINATION DISK FILLS UP?
1 Comment
MD
If there are Folders\Files that you can archive to an external drive and remove from the backup you can gain space. The other option is to get a larger drive.Read more
Why there are so many problems with our tape backup? I really astonished if a backup job just works
1 Comment
MD
There can be many variables for backup failure-open files, permissions etc..It is usually an issue with the software you are using for backups. Arcserve is a...Read more
Why is Arcserve CA not still called RHA or HA? Why is the product not promoted? Why is the topic of workload migration with UDP / CA not being promoted? Here are great opportunities to generate revenue
1 Comment
Leslie K.
LK
Hi Georg, The RHA product product was renamed Arcserve Continuous Availability, because that's what it provides. We actually developed a new product,...Read more
NinjaOne
NinjaOne Discussions
Do I need a WSUS Server to enable patch management on Windows devices?
6 Comments
Jenny T.
JT
You can use WSUS to completely manage the distribution of Microsoft Update updates to https://basketballstars2.com computers on your network. Read more
How do I make a script to block all users on a PC from executive .MSI / .exe files?
2 Comments
Pani R.
PR
Make them regular users. Do not make their accounts administrators.Read more
Do you provide the same level of functionality for MacOS as you do for Windows?
2 Comments
Brian A.
BA
Hey Sam, We are an all Mac firm (as we work on Macs ourselves) and I can confirm they do support Macs well. Now, because of the Apple environment, they...Read more