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Compare Arcserve UDP and Bacula Enterprise 
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At a Glance
Market Segments
Mid-Market (59.4% of reviews)
Mid-Market (56.6% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Arcserve UDP
Star Rating
(135)4.2 out of 5
Market Segments
Mid-Market (59.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Arcserve UDPBacula Enterprise
Star Rating
(56)4.7 out of 5
Market Segments
Mid-Market (56.6% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Bacula EnterpriseSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Arcserve UDP excels in its File Server Backup capabilities with a score of 9.2, while Bacula Enterprise offers a slightly higher score of 9.6, indicating a more robust solution for database server backups.
- Reviewers mention that Bacula Enterprise shines in Quality of Support, achieving a score of 9.8 compared to Arcserve UDP's 8.2, suggesting that users find Bacula's support team more responsive and helpful.
- G2 users highlight that Arcserve UDP's Ease of Use is rated at 7.9, which is lower than Bacula Enterprise's 8.8, indicating that users may find Bacula's interface and overall user experience more intuitive.
- Users on G2 report that Bacula Enterprise's Cloud Recovery feature is particularly strong, scoring 9.6, while Arcserve UDP's score of 8.6 suggests it may not be as effective in cloud-based recovery scenarios.
- Reviewers say that both products perform well in Remote Backup, but Bacula Enterprise edges out with a score of 9.7 compared to Arcserve UDP's 8.9, indicating a more reliable solution for remote data protection.
- Users report that Bacula Enterprise's Data Deduplication feature is highly praised, scoring 9.7, while Arcserve UDP's score of 9.0 suggests it may not be as efficient in minimizing storage usage.
Pricing
Entry-Level Pricing
Arcserve UDP
No pricing availableBacula Enterprise
No pricing availableFree Trial
Arcserve UDP
Free Trial is available
Bacula Enterprise
No trial information availableRatings
Meets Requirements
8.6
81
9.5
43
Ease of Use
7.9
83
8.8
43
Ease of Setup
7.7
69
7.7
37
Ease of Admin
8.0
69
8.4
38
Quality of Support
8.2
82
9.8
42
Has the product been a good partner in doing business?
8.4
65
9.8
36
Product Direction (% positive)
7.9
82
8.2
38
Features by Category
Compatibility
9.2
60
9.6
28
9.2
55
9.6
24
9.3
52
9.5
24
8.8
43
9.3
23
Management
8.8
53
9.4
27
8.8
50
9.3
25
8.9
56
9.4
29
9.0
45
9.4
25
8.2
53
9.2
24
Compliance
8.6
45
9.3
23
8.2
32
9.6
13
9.0
52
9.6
24
Agentic AI - Server Backup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Feature Not Available
9.3
15
9.3
25
9.3
15
8.9
25
9.7
15
9.1
22
9.4
15
Not enough data
10.0
5
Compatibility
9.5
22
9.5
14
9.3
22
9.6
15
9.1
20
9.4
15
Management
9.4
15
9.4
14
9.3
18
9.4
15
9.3
20
9.6
13
Agentic AI - Online Backup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
9.5
7
Not enough data
9.6
8
Not enough data
9.6
8
Not enough data
9.6
8
Compatibility
Not enough data
9.8
7
Not enough data
10.0
7
Not enough data
9.6
8
Management
Not enough data
9.4
8
Not enough data
9.6
8
Not enough data
9.4
8
Agentic AI - SaaS Backup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compatibility
9.1
44
Not enough data
8.8
41
Not enough data
Feature Not Available
Not enough data
Management
9.2
49
Not enough data
9.0
49
Not enough data
8.4
38
Not enough data
Security
8.8
35
Not enough data
9.1
44
Not enough data
Feature Not Available
Not enough data
Agentic AI - File Recovery
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.2
48
Not enough data
9.0
49
Not enough data
8.2
39
Not enough data
8.4
39
Not enough data
Admin
8.6
50
Not enough data
Agentic AI - Database Backup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.4
19
9.7
26
8.6
13
9.6
12
9.0
17
9.8
21
8.6
17
9.4
21
9.6
15
9.8
17
Management
8.8
20
9.5
25
9.0
21
9.7
25
8.6
19
9.6
23
8.9
18
9.1
21
9.0
17
9.3
18
Agentic AI - Disaster Recovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Arcserve UDP and Bacula Enterprise are categorized as Disaster Recovery, Online Backup, and Server Backup
Unique Categories
Arcserve UDP is categorized as Database Backup and File Recovery
Bacula Enterprise is categorized as SaaS Backup
Reviews
Reviewers' Company Size
Arcserve UDP
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Bacula Enterprise
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
5.9%
Financial Services
5.9%
Non-Profit Organization Management
5.0%
Government Administration
5.0%
Building Materials
5.0%
Other
73.3%
Military
15.1%
Government Administration
13.2%
Telecommunications
11.3%
Information Technology and Services
9.4%
Higher Education
9.4%
Other
41.5%
Alternatives
Discussions
HOW CAN IT BE SOLVED IF THE DESTINATION DISK FILLS UP?
1 Comment
MD
If there are Folders\Files that you can archive to an external drive and remove from the backup you can gain space. The other option is to get a larger drive.Read more
Why there are so many problems with our tape backup? I really astonished if a backup job just works
1 Comment
MD
There can be many variables for backup failure-open files, permissions etc..It is usually an issue with the software you are using for backups. Arcserve is a...Read more
Why is Arcserve CA not still called RHA or HA? Why is the product not promoted? Why is the topic of workload migration with UDP / CA not being promoted? Here are great opportunities to generate revenue
1 Comment
LK
Hi Georg,
The RHA product product was renamed Arcserve Continuous Availability, because that's what it provides. We actually developed a new product,...Read more
can we use baculam for adding a mutiple jobs concurrently?
2 Comments
RM
Hello Bhupesh,
If your question is "can we use Baculum for adding many jobs at the same time", then: yes, you can indeed use Baculum for adding multiple...Read more
Who else has had problems with Bacula support telling them "You're the only customer reporting this, nobody else has this problem" foe svereal years before confirming a fault but then declining to fix it?
1 Comment
GG
That is ugly indeed! The only thing I can advise you, and have good experience with, is to escalate the ticket as soon as you're unhappy with the support...Read more
Bacula Enterprise has no more discussions with answers
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