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At a Glance
Market Segments
Mid-Market (70.6% of reviews)
Mid-Market (43.3% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Arcserve
Star Rating
(17)4.4 out of 5
Market Segments
Mid-Market (70.6% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about ArcserveAvePoint Confidence Platform
Star Rating
(95)4.5 out of 5
Market Segments
Mid-Market (43.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about AvePoint Confidence PlatformSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that the AvePoint Confidence Platform excels in user satisfaction, boasting a higher overall score compared to Arcserve. Users appreciate its comprehensive data governance and ease of data recovery, which are highlighted as standout features.
- According to verified reviews, the implementation process for the AvePoint Confidence Platform is notably smooth, with users mentioning that it is easy to configure, monitor, and troubleshoot. In contrast, some users of Arcserve have noted challenges with setup, indicating a less intuitive onboarding experience.
- Users say that both platforms provide solid support, but AvePoint Confidence Platform users have reported quicker resolution times for support tickets, often within a day. This responsiveness contributes to a more positive user experience compared to Arcserve, where support feedback is less frequently highlighted.
- Reviewers mention that the AvePoint Confidence Platform offers superior features for data protection across widely used platforms like Microsoft, making it a preferred choice for organizations utilizing M365 resources. Meanwhile, Arcserve is recognized for its flexibility and ability to run on low-end hardware, which may appeal to users with specific infrastructure constraints.
- G2 reviewers highlight the AvePoint Confidence Platform's strong performance in real-time sync and storage capacity, with users noting its effectiveness in backing up M365 configurations. In contrast, while Arcserve offers good deduplication and compression features, some users feel it lacks the same level of comprehensive data management capabilities.
- According to recent user feedback, the AvePoint Confidence Platform is praised for its product direction and innovation, with a significant percentage of users expressing confidence in its future developments. On the other hand, Arcserve has received mixed reviews regarding its product direction, indicating potential concerns about its long-term viability in the market.
Pricing
Entry-Level Pricing
Arcserve
No pricing availableAvePoint Confidence Platform
No pricing availableFree Trial
Arcserve
No trial information availableAvePoint Confidence Platform
Free Trial is available
Ratings
Meets Requirements
8.5
13
9.1
77
Ease of Use
8.8
13
9.1
78
Ease of Setup
8.3
12
9.0
54
Ease of Admin
8.1
12
9.2
40
Quality of Support
9.0
13
9.0
77
Has the product been a good partner in doing business?
8.9
12
8.9
39
Product Direction (% positive)
6.8
11
9.5
75
Features by Category
File Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Cloud Content Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
User Provisioning and Governance ToolsHide 15 FeaturesShow 15 Features
Not enough data
Not enough data
User on/off Boarding
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
User Maintenance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Governance
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Metrics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Other
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.8
7
9.0
38
8.5
8
9.1
39
8.8
8
9.4
37
9.0
8
9.0
37
7.7
5
8.9
35
Compatibility
8.5
8
Feature Not Available
8.8
8
8.8
36
9.0
8
Feature Not Available
Management
9.0
8
8.6
35
8.8
8
9.3
36
9.0
8
9.2
36
Agentic AI - Online Backup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
9.2
21
Not enough data
9.3
22
Not enough data
9.3
22
Not enough data
9.3
22
Compatibility
Not enough data
Feature Not Available
Not enough data
9.0
22
Not enough data
9.1
23
Management
Not enough data
9.0
21
Not enough data
9.2
22
Not enough data
9.4
21
Agentic AI - SaaS Backup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compatibility
Not enough data
9.2
23
Not enough data
9.2
23
Not enough data
9.2
23
Management
Not enough data
9.7
24
Not enough data
9.4
24
Not enough data
9.0
25
Security
Not enough data
9.4
24
Not enough data
9.5
25
Not enough data
9.4
25
Agentic AI - File Recovery
Not enough data
Not enough data
Not enough data
Not enough data
User Analysis
Not enough data
Not enough data
Not enough data
Not enough data
User Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Walkthrough Type
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Digital Adoption Platform
Not enough data
Not enough data
Functions - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Adoption Platform
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Quality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Maintainence
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Data Governance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Governance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Office 365 Management
Not enough data
Not enough data
Assessment delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Grading and reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
9.2
6
Not enough data
9.0
5
Not enough data
9.3
5
Not enough data
Not enough data
Management
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
8.3
5
Not enough data
Not enough data
Security
Not enough data
Not enough data
Agentic AI - Cloud Migration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Disaster Recovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Solution Provision
8.6
6
Not enough data
Not enough data
Not enough data
9.0
5
Not enough data
8.6
6
Not enough data
8.9
6
Not enough data
Management
8.9
6
Not enough data
9.2
6
Not enough data
8.3
6
Not enough data
8.7
5
Not enough data
Agentic AI - Disaster Recovery as a Service (DRaaS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Preparation
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Policy Management - Digital Communications Governance
Not enough data
Not enough data
Not enough data
Not enough data
Surveillance - Digital Communications Governance
Not enough data
Not enough data
Not enough data
Not enough data
Analytics and Reporting - Digital Communications Governance
Not enough data
Not enough data
Not enough data
Not enough data
Compliance Management - Digital Communications Governance
Not enough data
Not enough data
Not enough data
Not enough data
App Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Features
Not enough data
Not enough data
Not enough data
Not enough data
Spend Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SaaS Management Platforms (SMP)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Salesforce AppExchange Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Google Workspace Administration
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Enterprise Content Management (ECM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
File Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workflow
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Discovery & Classification - Data Security Posture Management (DSPM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Risk Prioritization - Data Security Posture Management (DSPM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Remediation & Governance - Data Security Posture Management (DSPM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Arcserve and AvePoint Confidence Platform are categorized as Online Backup
Unique Categories
Arcserve is categorized as Disaster Recovery as a Service (DRaaS)
AvePoint Confidence Platform is categorized as Online Proctoring, Digital Communications Governance, Disaster Recovery, Office 365 Management, Data Governance, Digital Adoption Platform, File Recovery, SaaS Backup, SaaS Management Platforms (SMP), Cloud Migration, Google Workspace Administration, Google Workspace Marketplace, File Migration, Enterprise Information Archiving, Assessment, User Provisioning and Governance Tools, Cloud Content Collaboration, Enterprise Content Management (ECM), Salesforce AppExchange Apps, Digital Analytics, Data Loss Prevention (DLP), and Data Security Posture Management (DSPM)
Reviews
Reviewers' Company Size
Arcserve
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
AvePoint Confidence Platform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
11.8%
Higher Education
11.8%
Government Administration
11.8%
Education Management
11.8%
Computer Software
11.8%
Other
41.2%
Information Technology and Services
23.3%
Computer Software
10.0%
Computer & Network Security
7.8%
Logistics and Supply Chain
6.7%
Manufacturing
3.3%
Other
48.9%
Alternatives
Discussions
How does Arcserve UDP work?
2 Comments
PV
Arcserve UDP (Unified Data Protection) is a comprehensive backup and recovery solution that works by protecting data across multiple platforms, applications,...Read more
Arcserve has no more discussions with answers
What is AvePoint Cloud Backup used for?
1 Comment
WS
In our case, we use it to backup our M365 stack (Exchange OnLine, OneDrive, etc)Read more
AvePoint Confidence Platform has no more discussions with answers
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