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Compare Archbee and Guru 
Featured Products
At a Glance
Market Segments
Small-Business (91.0% of reviews)
Mid-Market (57.6% of reviews)
Entry-Level Pricing
No pricing available
Free Trial 1 User Per Month
Archbee
Star Rating
(118)4.6 out of 5
Market Segments
Small-Business (91.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ArchbeeGuru
Star Rating
(2,345)4.7 out of 5
Market Segments
Mid-Market (57.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial 1 User Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Guru excels in overall user satisfaction, reflected in its higher G2 Score of 70.53 compared to Archbee's 42.15. Users appreciate the chat feature that effectively assists with customer support, enhancing the overall experience.
- Users say that Guru's implementation process is straightforward and efficient, with many highlighting the intuitive onboarding wizard that allows for quick setup. In contrast, while Archbee is also noted for its ease of integration, it doesn't match the volume of positive feedback seen for Guru.
- Reviewers mention that Guru's user interface is simple and organized, making it easy to navigate daily tasks. Users specifically enjoy how the browser extension integrates seamlessly into their workflow, creating a native ecosystem that enhances productivity.
- According to verified reviews, Archbee shines with its WYSIWYG editor, which users find enjoyable and effective for creating documentation. This feature is particularly praised for its versatility in building visually appealing content, although it still trails behind Guru in overall satisfaction.
- Users highlight that both products provide solid support, but Guru's customer service is frequently mentioned as being particularly responsive and helpful. This is a key factor for users who rely on timely assistance, giving Guru an edge in this area.
- Reviewers note that while Archbee is user-friendly and accessible, especially for newcomers, it lacks the extensive feature set and community support that Guru offers. Users appreciate Guru's comprehensive knowledge-sharing capabilities, which are crucial for teams looking to enhance collaboration.
Pricing
Entry-Level Pricing
Archbee
No pricing availableGuru
Free trial
Free Trial
1 User Per Month
The AI-driven platform completely free for 30 days.
- See pricing page
Free Trial
Archbee
Free Trial is available
Guru
Free Trial is available
Ratings
Meets Requirements
9.0
72
9.2
1,933
Ease of Use
9.4
74
9.2
1,955
Ease of Setup
9.3
60
9.3
971
Ease of Admin
9.2
57
9.0
477
Quality of Support
9.2
71
9.3
1,530
Has the product been a good partner in doing business?
9.4
55
9.4
430
Product Direction (% positive)
9.3
71
9.2
1,831
Features by Category
Content Management
Not enough data
9.3
122
Not enough data
9.2
118
Not enough data
9.3
120
Content Discovery
Not enough data
9.3
120
Not enough data
9.3
120
Not enough data
9.2
119
Not enough data
8.9
109
Not enough data
9.3
108
Not enough data
9.1
110
Generative AI
Not enough data
9.3
80
Not enough data
9.3
81
Administration
Not enough data
9.2
682
Not enough data
9.2
679
Not enough data
9.1
672
Knowledge Management
Not enough data
9.6
803
Not enough data
9.2
744
Not enough data
9.2
703
Compliance
Not enough data
9.1
699
Not enough data
9.1
667
Not enough data
9.2
660
Not enough data
9.1
639
Customer Support
Not enough data
9.2
772
Not enough data
9.2
730
Not enough data
9.0
652
Data Security
Not enough data
9.2
638
Not enough data
9.2
637
Not enough data
9.3
660
Not enough data
9.1
639
Administration
Not enough data
9.2
689
Not enough data
9.3
711
Not enough data
9.4
781
Generative AI
Not enough data
9.1
496
Knowledge Pages
8.2
35
9.0
692
8.0
35
9.1
647
8.9
37
9.0
694
8.3
27
8.8
593
6.7
8
8.9
557
9.1
11
9.0
569
Knowledge Dissemination
7.7
16
8.9
672
9.1
45
9.0
675
9.1
51
9.5
753
8.8
35
9.1
725
9.1
9
9.1
592
7.0
10
9.2
592
9.2
10
9.3
589
7.1
8
9.0
558
6.7
9
9.1
573
Agentic AI - Knowledge Base
5.6
6
8.7
104
6.1
6
9.0
108
5.6
6
8.9
105
Compatibility
Not enough data
9.3
109
Not enough data
8.9
101
Not enough data
9.0
97
Agentic AI - Enterprise Search Software
Not enough data
8.6
55
Not enough data
8.8
46
Not enough data
9.0
51
Not enough data
8.9
46
Not enough data
9.0
52
Not enough data
8.7
46
Search Queries
Not enough data
9.1
101
Not enough data
9.4
103
Not enough data
9.1
96
Not enough data
9.1
91
Not enough data
9.3
106
AI powered search - Enterprise Search Software
Not enough data
8.5
41
Not enough data
8.4
34
Not enough data
9.5
41
Functionality
Not enough data
8.9
101
Not enough data
9.3
104
Not enough data
9.1
102
Compatibility - Enterprise Search Software
Not enough data
9.0
32
Not enough data
9.5
35
Not enough data
8.7
32
Functionality - Enterprise Search Software
Not enough data
9.0
32
Not enough data
9.6
32
Not enough data
9.2
33
Search Queries - Enterprise Search Software
Not enough data
9.0
33
Not enough data
9.2
35
Not enough data
8.5
36
Not enough data
9.3
33
Responses
Not enough data
8.6
61
Not enough data
8.7
68
Not enough data
9.2
73
Automation - AI Agents
Not enough data
8.7
56
Not enough data
8.4
65
Not enough data
8.2
67
Not enough data
8.9
61
Not enough data
9.0
58
Platform
Not enough data
8.7
65
Not enough data
8.8
62
Not enough data
8.6
67
Autonomy - AI Agents
Not enough data
8.9
64
Not enough data
8.9
64
Not enough data
8.7
69
Not enough data
8.9
60
Generative AI
Not enough data
9.0
73
Not enough data
8.9
72
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Organization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization - AI Agent Builders
Not enough data
9.7
11
Not enough data
9.2
8
Not enough data
9.0
5
Functionality - AI Agent Builders
Not enough data
9.3
10
Not enough data
9.2
11
Not enough data
9.7
5
Not enough data
8.3
11
Data and Analytics - AI Agent Builders
Not enough data
9.0
8
Not enough data
9.8
11
Not enough data
Not enough data
Integration - AI Agent Builders
Not enough data
8.3
9
Not enough data
9.7
5
Not enough data
9.2
8
Not enough data
8.8
10
Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Ticket Management - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Support Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Archbee and Guru are categorized as Knowledge Base
Unique Categories
Archbee is categorized as Help Authoring Tool (HAT) and API Documentation Management
Guru is categorized as AI Agents For Business Operations, Contact Center Knowledge Base, Insight Engines, Enterprise Search Software, AI Agent Builders, and AI IT Agents
Reviews
Reviewers' Company Size
Archbee
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Guru
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
20.5%
Marketing and Advertising
15.2%
Information Technology and Services
12.5%
Accounting
4.5%
E-Learning
3.6%
Other
43.8%
Computer Software
14.9%
Information Technology and Services
11.4%
Consumer Services
8.7%
Internet
6.4%
Financial Services
5.8%
Other
52.9%
Discussions
I integrate notes in English, French and Arabic. I do not like the Arabic font that they use... anyone know how to get a nice clean Arabic font, either by custom CSS or any other means?
2 Comments
EC
did you talk with support?Read more
Would you like Clickup integrations? We need it a lot
1 Comment
DB
hi Maxim,
Please add your request to our "Feature Ideas & Roadmap" in-app :)Read more
Archbee has no more discussions with answers
Do we have any mobile app for Guru?
3 Comments
DF
No there is not, however the Web app does scale to phonesRead more
What does Guru do?
3 Comments
LF
Guru is an all-in-one tool that brings everyone on your teams together and puts all your information in one place: right in your workflow.Read more
How did you start your "knowledge council" and what are some of the early hurdles to overcome?
2 Comments
CA
There's lots of advice on starting and engaging a knowledge council here:...Read more
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