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Compare Archbee and ClickHelp 
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At a Glance
Market Segments
Small-Business (91.0% of reviews)
Small-Business (61.3% of reviews)
Entry-Level Pricing
No pricing available
$185.00 Per Month
Archbee
Star Rating
(118)4.6 out of 5
Market Segments
Small-Business (91.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ArchbeeClickHelp
Star Rating
(63)4.8 out of 5
Market Segments
Small-Business (61.3% of reviews)
Pros & Cons
Entry-Level Pricing
$185.00 Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that ClickHelp excels in Quality of Support with a score of 9.7, while Archbee's support is rated lower at 9.1. Reviewers mention that ClickHelp's support team is responsive and helpful, making it a preferred choice for businesses needing reliable assistance.
- Reviewers mention that ClickHelp's Multi-User Collaboration feature scores a perfect 10.0, indicating seamless teamwork capabilities. In contrast, Archbee, while still strong, does not match this level of collaboration, which is crucial for teams working on documentation together.
- Users on G2 highlight ClickHelp's superior Revision History feature, which received a perfect score of 10.0, allowing users to track changes effectively. Archbee, while functional, does not provide the same level of detail in its revision tracking, which can be a drawback for users needing comprehensive documentation history.
- G2 users report that ClickHelp's Knowledge Base features, particularly Link Sharing and Searchable content, are rated highly at 9.0 and 9.2 respectively. Archbee's similar features are rated lower, which may affect users' ability to efficiently share and find information.
- Reviewers mention that ClickHelp's Ease of Use is rated at 9.3, making it user-friendly for new users. Archbee, while slightly higher at 9.4, does not offer the same level of intuitive design that ClickHelp provides, which can be a deciding factor for teams looking for quick onboarding.
- Users say that ClickHelp's Product Direction is rated positively at 9.5, indicating a strong commitment to future improvements and features. In comparison, Archbee's score of 9.2 suggests it may not be as proactive in evolving its product, which could impact long-term user satisfaction.
Pricing
Entry-Level Pricing
Archbee
No pricing availableClickHelp
Starter
$185.00
Per Month
- Unlimited projects
- 500 topics (pages, articles)
- 2 contributors for free
Free Trial
Archbee
Free Trial is available
ClickHelp
Free Trial is available
Ratings
Meets Requirements
9.0
72
9.4
48
Ease of Use
9.4
74
9.3
47
Ease of Setup
9.3
60
9.4
30
Ease of Admin
9.2
57
9.5
27
Quality of Support
9.2
71
9.7
45
Has the product been a good partner in doing business?
9.4
55
9.6
28
Product Direction (% positive)
9.3
71
9.5
44
Features by Category
Knowledge Pages
8.2
35
Not enough data
8.0
35
Not enough data
8.9
37
Not enough data
8.3
27
Not enough data
6.7
8
Not enough data
9.1
11
Not enough data
Knowledge Dissemination
7.7
16
Not enough data
9.1
45
Not enough data
9.1
51
Not enough data
8.8
35
Not enough data
9.1
9
Not enough data
7.0
10
Not enough data
9.2
10
Not enough data
7.1
8
Not enough data
6.7
9
Not enough data
Agentic AI - Knowledge Base
5.6
6
Not enough data
6.1
6
Not enough data
5.6
6
Not enough data
Design
Not enough data
9.4
6
Not enough data
8.1
6
Not enough data
8.3
6
Collaboration
Not enough data
10.0
6
Not enough data
9.2
6
File Types
Not enough data
9.4
6
Not enough data
9.7
6
Not enough data
9.7
6
Edit & Revise
Not enough data
9.7
6
Not enough data
9.0
5
Not enough data
9.4
6
Integrate & Embed
Not enough data
Not enough data
Not enough data
9.4
6
Not enough data
9.4
6
Operating System
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Document Creation
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Organization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Archbee and ClickHelp are categorized as Knowledge Base, Help Authoring Tool (HAT), and API Documentation Management
Reviews
Reviewers' Company Size
Archbee
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ClickHelp
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
20.5%
Marketing and Advertising
15.2%
Information Technology and Services
12.5%
Accounting
4.5%
E-Learning
3.6%
Other
43.8%
Computer Software
37.1%
Information Technology and Services
27.4%
Airlines/Aviation
8.1%
Non-Profit Organization Management
3.2%
Internet
3.2%
Other
21.0%
Discussions
I integrate notes in English, French and Arabic. I do not like the Arabic font that they use... anyone know how to get a nice clean Arabic font, either by custom CSS or any other means?
2 Comments
EC
did you talk with support?Read more
Would you like Clickup integrations? We need it a lot
1 Comment
DB
hi Maxim,
Please add your request to our "Feature Ideas & Roadmap" in-app :)Read more
Archbee has no more discussions with answers
Can ClickHelp import my MS Word content?
1 Comment
CT
ClickHelp supports a lot of import formats, including DOC and DOCX files, HTML, RTF, CHM, etc. Sign up for a trial and check how you can quickly import the...Read more
Publish Google Documents into ClickHelp?
1 Comment
CT
ClickHelp supports a number of importing formats. So, you can export your Google Docs content into DOCX or HTML files and then import into ClickHelp. You can...Read more
Is there a user commenting function in ClickHelp?
1 Comment
CT
You can sign up for a free Disqus account, enable Disqus integration in ClickHelp and get a fully managed commenting functionality. Read our blog about...Read more
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