Compare ArcGIS Survey123 and TrueContext 
Featured Products
At a Glance
Market Segments
Mid-Market (44.2% of reviews)
Mid-Market (39.1% of reviews)
Entry-Level Pricing
No pricing available
Starting at $4,800.00 Per Year
ArcGIS Survey123
Star Rating
(59)4.3 out of 5
Market Segments
Mid-Market (44.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ArcGIS Survey123TrueContext
Star Rating
(409)4.5 out of 5
Market Segments
Mid-Market (39.1% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $4,800.00 Per Year
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that TrueContext excels in providing a high level of control and standardization for mobile forms, which is particularly beneficial for larger teams. Users appreciate the ability to create detailed mobile checklists and implement robust conditional logic, making it easier to manage complex workflows.
- Users say that ArcGIS Survey123 stands out for its powerful 'Smart' Forms feature, which allows for sophisticated, logic-driven forms. This capability is especially useful for users who need to collect data in challenging environments, as it enhances the overall efficiency of data collection.
- Reviewers mention that TrueContext's implementation process is straightforward, with many users highlighting the intuitive onboarding experience. This ease of setup is a significant advantage for organizations looking to quickly adopt mobile forms without extensive training.
- According to verified reviews, ArcGIS Survey123's offline functionality is a critical feature that enables reliable data collection in remote areas. Users find this capability essential for their fieldwork, allowing them to gather information without a constant internet connection.
- G2 reviewers note that while TrueContext offers a solid quality of support, ArcGIS Survey123 slightly edges it out with a more integrated experience within the ArcGIS ecosystem. Users appreciate how seamlessly it connects with other tools like Collector, enhancing their overall workflow.
- Users highlight that TrueContext allows for multiple picture uploads within forms, which is a significant advantage for teams needing to document their processes visually. This feature, combined with Microsoft compatibility, makes it a versatile choice for various organizational needs.
Pricing
Entry-Level Pricing
ArcGIS Survey123
No pricing availableTrueContext
Digital
Starting at $4,800.00
Per Year
Designed for orgs with paper-based processes looking to digitize for more efficient fieldwork, more accurate data, and a strong foundation for broader transformation.
Move technicians off paper and into digital workflows that guide them through the job while reducing manual admin.
- Low-code form builder
- Version control and change management
- Conditional form logic
Free Trial
ArcGIS Survey123
Free Trial is available
TrueContext
Free Trial is available
Ratings
Meets Requirements
8.5
43
8.7
339
Ease of Use
9.1
44
8.7
340
Ease of Setup
9.1
33
8.1
273
Ease of Admin
8.0
28
8.5
262
Quality of Support
8.7
39
8.8
313
Has the product been a good partner in doing business?
8.6
28
8.9
254
Product Direction (% positive)
9.7
42
9.1
343
Features by Category
Workflow & Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Execution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics & Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Enterprise Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Capture
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data & Integration
Not enough data
Not enough data
Not enough data
Not enough data
Digital Workflows
Not enough data
8.1
26
Not enough data
8.1
27
Not enough data
8.3
26
Forms
Not enough data
8.5
27
Not enough data
7.3
25
Not enough data
8.6
28
Automation
Not enough data
8.1
28
Not enough data
8.3
28
Not enough data
8.3
28
Not enough data
7.7
25
Agentic AI - Digital Process Automation (DPA)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Development Tools
Not enough data
8.4
129
|
Verified
Not enough data
7.5
105
|
Verified
Not enough data
8.2
118
|
Verified
Field Tools
Not enough data
7.7
99
|
Verified
Not enough data
8.8
129
|
Verified
Not enough data
8.3
125
|
Verified
Not enough data
8.6
137
|
Verified
Not enough data
8.5
133
|
Verified
Not enough data
8.3
121
|
Verified
Back Office Tools
Not enough data
8.6
130
|
Verified
Not enough data
8.7
132
|
Verified
Not enough data
7.9
120
|
Verified
Survey Management
9.2
11
Not enough data
8.3
11
Not enough data
8.1
9
Not enough data
9.2
10
Not enough data
Survey Customization
8.1
9
Not enough data
8.7
10
Not enough data
9.1
9
Not enough data
9.0
7
Not enough data
Survey Insights
9.7
10
Not enough data
9.0
8
Not enough data
9.3
9
Not enough data
8.9
9
Not enough data
Agentic AI - Survey
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Planning
Not enough data
8.8
92
Not enough data
8.2
84
Not enough data
7.7
75
Not enough data
8.4
84
Execution
Not enough data
7.9
75
Not enough data
7.9
82
Not enough data
8.6
97
Not enough data
8.2
95
Not enough data
8.0
74
Analytics
Not enough data
8.2
80
Not enough data
7.8
70
Not enough data
7.8
71
Generative AI
Not enough data
5.9
53
Not enough data
5.7
53
Before the Job
Not enough data
7.3
91
Not enough data
8.1
104
Not enough data
8.3
101
Not enough data
7.3
86
On the Job
Not enough data
8.3
112
Not enough data
8.1
100
Not enough data
7.8
92
Not enough data
7.8
98
Not enough data
7.5
89
After the Job
Not enough data
8.7
121
Not enough data
8.2
109
Not enough data
7.3
86
Not enough data
7.6
87
Agentic AI - Field Service Management
Not enough data
4.4
6
Not enough data
4.7
6
Not enough data
4.7
6
Agentic AI - Salesforce AppExchange Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ArcGIS Survey123 and TrueContext are categorized as Mobile Forms Automation
Unique Categories
ArcGIS Survey123 is categorized as Survey
TrueContext is categorized as Inspection Management, Connected Worker Platform, Digital Process Automation (DPA), Salesforce AppExchange Apps, and Field Service Management
Reviews
Reviewers' Company Size
ArcGIS Survey123
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TrueContext
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Environmental Services
14.3%
Government Administration
14.3%
Utilities
8.2%
Computer Software
6.1%
Public Safety
6.1%
Other
51.0%
Construction
17.9%
Oil & Energy
9.6%
Information Technology and Services
4.0%
Telecommunications
4.0%
Environmental Services
3.0%
Other
61.5%
Alternatives
Discussions
When will Survey123 have the capability for another user to edit the jpeg fields?
2 Comments
MM
I think the answer is No.Read more
Do people need an ArcGIS user to submit data with Survey123?
2 Comments
BL
No, I have created several surveys and as long as I share them publicly then whomever opens it can respond and fill in the forms. This is very useful for...Read more
There are many form solutions out there, what does make Survey123 unique?
2 Comments
Official Response from ArcGIS Survey123
What makes Survey123 unique is its ability to work with location data within your smart forms. Survey123 is specifically designed to help you build ...Read more
Automated mobile workflows?
1 Comment
Official Response from TrueContext
An automated mobile workflow is more than just a digital form: it is an end-to-end solution that takes your data from the field, draws it into the back...Read more
Does ProntoForms work on both Android and iOS?
1 Comment
Official Response from TrueContext
The ProntoForms app is available on Android, iOS, and Windows devices, as well as on Windows 10 for PC. Read more
Does ProntoForms work offline?
1 Comment
Official Response from TrueContext
The ProntoForms app can be used to collect and access data offline; forms submitted while offline are sent when network connectivity is restored. Read more
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