# ArcGIS Survey123 vs SurveyCTO Comparison

| | ArcGIS Survey123 | SurveyCTO | 
|---|---|---|
| **Star Rating** | 4.3 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 65 | 69 | 
| **Largest Market Segment** | Mid-Market (44.6% of reviews) | Small-Business (42.4% of reviews) | 
| **Entry Level Price** | No pricing available | $250.00 | 

---
## Top Pros & Cons

### ArcGIS Survey123

Pros:
- Ease of Use (5 reviews)
- Efficiency (4 reviews)

Cons:
- Complexity (4 reviews)
- Limited Customization (3 reviews)

### SurveyCTO

Pros:
- Customer Support (1 reviews)
- Ease of Creation (1 reviews)

Cons:
- Expensive (2 reviews)
- Learning Curve (2 reviews)

---
## Ratings Comparison
| Rating | ArcGIS Survey123 | SurveyCTO | 
|---|---|---|
  | **Meets Requirements** | 8.6 (45 reviews) | 8.6 (56 reviews) | 
  | **Ease of Use** | 9.1 (46 reviews) | 8.4 (56 reviews) | 
  | **Ease of Setup** | 9.1 (35 reviews) | 8.6 (27 reviews) | 
  | **Ease of Admin** | 8.0 (28 reviews) | 9.0 (22 reviews) | 
  | **Quality of Support** | 8.7 (40 reviews) | 8.9 (56 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.6 (28 reviews) | 9.4 (22 reviews) | 
  | **Product Direction (% positive)** | 9.7 (44 reviews) | 9.2 (56 reviews) | 

---
## Pricing

### ArcGIS Survey123

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### SurveyCTO

#### Entry-Level Pricing

Plan: Basic

Price: $250.00

Description: For one-time data collection or simple ongoing workflows and organizations with limited compliance needs

Key Features:
- Unlimited devices
- Unlimited users
- 10GB storage

[Browse all 4 editions](https://www.g2.com/products/surveycto/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Data Management Platform (DMP)

| Product | Score | Reviews |
|---|---|---|
| **ArcGIS Survey123** | N/A | N/A |
| **SurveyCTO** | 9.3/10 | 15 |

#### Data Integration

| Feature | ArcGIS Survey123 | SurveyCTO | 
|---|---|---|
| **1st-Party Data Integration** | Not enough data | 9.2 (12 reviews) | 
| **2nd-Party Data Integration** | Not enough data | Feature Not Available | 
| **3rd-Party Data Integration** | Not enough data | Not enough data | 
| **Offline Data Integration** | Not enough data | 8.9 (12 reviews) | 
| **Mobile Data Integration** | Not enough data | 9.5 (11 reviews) | 
| **Data Export Tools** | Not enough data | 10.0 (5 reviews) | 

#### Agentic AI - Data Management Platform (DMP)

| Feature | ArcGIS Survey123 | SurveyCTO | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Data Analysis & Optimization

| Feature | ArcGIS Survey123 | SurveyCTO | 
|---|---|---|
| **Audience Segmentation** | Not enough data | Feature Not Available | 
| **Recommendations** | Not enough data | Feature Not Available | 
| **Standard Dashboards** | Not enough data | 9.1 (11 reviews) | 
| **Custom Reports** | Not enough data | 9.7 (5 reviews) | 

#### Platform

| Feature | ArcGIS Survey123 | SurveyCTO | 
|---|---|---|
| **Data Permissions** | Not enough data | 9.2 (11 reviews) | 
| **User, Role, and Access Management** | Not enough data | 9.4 (11 reviews) | 
| **Performance and Reliability** | Not enough data | 9.5 (11 reviews) | 
| **Enterprise Scalability** | Not enough data | 9.3 (5 reviews) | 
| **Internationalization** | Not enough data | 8.9 (9 reviews) | 

### Mobile Forms Automation

| Product | Score | Reviews |
|---|---|---|
| **ArcGIS Survey123** | N/A | N/A |
| **SurveyCTO** | N/A | N/A |

#### Development Tools

| Feature | ArcGIS Survey123 | SurveyCTO | 
|---|---|---|
| **Drag-and-drop Form Builder** | Not enough data | Not enough data | 
| **API Builder** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 

#### Field Tools

| Feature | ArcGIS Survey123 | SurveyCTO | 
|---|---|---|
| **OCR** | Not enough data | Not enough data | 
| **GPS & Time Stamps** | Not enough data | Not enough data | 
| **Barcode and Signature Capture** | Not enough data | Not enough data | 
| **Image and Video Capture** | Not enough data | Not enough data | 
| **Offline Capability** | Not enough data | Not enough data | 
| **Embedded Work Instructions** | Not enough data | Not enough data | 

#### Back Office Tools

| Feature | ArcGIS Survey123 | SurveyCTO | 
|---|---|---|
| **Report Formatting** | Not enough data | Not enough data | 
| **Roles and Permissions** | Not enough data | Not enough data | 
| **Analytics Dashboards** | Not enough data | Not enough data | 

### Survey

| Product | Score | Reviews |
|---|---|---|
| **ArcGIS Survey123** | 8.9/10 | 18 |
| **SurveyCTO** | 8.4/10 | 14 |

#### Survey Management

| Feature | ArcGIS Survey123 | SurveyCTO | 
|---|---|---|
| **Survey Builder** | 9.3 (12 reviews) | 8.0 (10 reviews) | 
| **Question Types** | 8.3 (11 reviews) | 9.4 (9 reviews) | 
| **Templates** | 8.1 (9 reviews) | 7.7 (10 reviews) | 
| **Survey Distribution** | 9.2 (10 reviews) | 8.0 (9 reviews) | 

#### Survey Customization

| Feature | ArcGIS Survey123 | SurveyCTO | 
|---|---|---|
| **Branching/Skip Logic** | 8.1 (9 reviews) | 9.1 (9 reviews) | 
| **Branding** | 8.3 (11 reviews) | 7.9 (8 reviews) | 
| **Multimedia Support** | 9.1 (9 reviews) | 8.8 (8 reviews) | 
| **Multilingual Surveys** | 9.0 (7 reviews) | 8.1 (9 reviews) | 

#### Survey Insights

| Feature | ArcGIS Survey123 | SurveyCTO | 
|---|---|---|
| **Reporting & Analytics** | 9.7 (10 reviews) | 8.9 (11 reviews) | 
| **BI Tools Integration** | 9.0 (8 reviews) | 7.6 (9 reviews) | 
| **Data Exporting** | 9.3 (9 reviews) | 9.3 (9 reviews) | 
| **Permissions** | 8.9 (9 reviews) | 8.3 (10 reviews) | 

#### Agentic AI - Survey

| Feature | ArcGIS Survey123 | SurveyCTO | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Survey Software](https://www.g2.com/categories/survey)

**Unique to ArcGIS Survey123 (1):** [Mobile Forms Automation Software](https://www.g2.com/categories/mobile-forms-automation)

**Unique to SurveyCTO (1):** [Data Management Platforms (DMP)](https://www.g2.com/categories/data-management-platform-dmp)


---
## Reviewer Demographics

### By Company Size

| Segment | ArcGIS Survey123 | SurveyCTO | 
|---|---|---|
| **Small-Business** | 25.0% | 42.4% | 
| **Mid-Market** | 44.6% | 37.9% | 
| **Enterprise** | 30.4% | 19.7% | 

### By Industry

#### ArcGIS Survey123

- **Environmental Services:** 13.7%
- **Government Administration:** 13.7%
- **Utilities:** 9.8%
- **Computer Software:** 5.9%
- **Public Safety:** 5.9%
- **Government Relations:** 3.9%
- **Higher Education:** 3.9%
- **Transportation/Trucking/Railroad:** 3.9%
- **Accounting:** 2.0%
- **Architecture & Planning:** 2.0%
- **Other:** 35.3%

#### SurveyCTO

- **Research:** 30.6%
- **Information Technology and Services:** 8.1%
- **Financial Services:** 4.8%
- **Non-Profit Organization Management:** 4.8%
- **Consumer Services:** 3.2%
- **Management Consulting:** 3.2%
- **Banking:** 3.2%
- **Chemicals:** 1.6%
- **Broadcast Media:** 1.6%
- **Civic & Social Organization:** 1.6%
- **Other:** 37.1%

---
## Alternatives

### Alternatives to ArcGIS Survey123

- [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) — 4.4/5 stars (23729 reviews)
- [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) — 4.4/5 stars (474 reviews)
- [Fulcrum](https://www.g2.com/products/fulcrum/reviews) — 4.6/5 stars (248 reviews)
- [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) — 4.4/5 stars (3018 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5340 reviews)
- [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) — 4.4/5 stars (955 reviews)
- [TrueContext](https://www.g2.com/products/truecontext/reviews) — 4.5/5 stars (414 reviews)
- [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (471 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1013 reviews)
- [Doodle](https://www.g2.com/products/doodle/reviews) — 4.4/5 stars (2069 reviews)

### Alternatives to SurveyCTO

- [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) — 4.4/5 stars (23729 reviews)
- [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) — 4.4/5 stars (3018 reviews)
- [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) — 4.4/5 stars (955 reviews)
- [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) — 4.4/5 stars (474 reviews)
- [Zoho Survey](https://www.g2.com/products/zoho-survey/reviews) — 4.4/5 stars (1041 reviews)
- [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (471 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1013 reviews)
- [Wufoo](https://www.g2.com/products/wufoo/reviews) — 4.2/5 stars (296 reviews)
- [FormAssembly](https://www.g2.com/products/formassembly/reviews) — 4.4/5 stars (401 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5340 reviews)

---
## Top Discussions

### ArcGIS Survey123

- Title: [What is ArcGIS Survey123 used for?](https://www.g2.com/discussions/what-is-arcgis-survey123-used-for) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Survey123 is used across many industries and by companies of all sizes to create and share location-aware forms:
* Damage assessments
* Routine asset..."
- Title: [How much does survey123 cost?](https://www.g2.com/discussions/how-much-does-survey123-cost) — 2 comments *(includes official response)*
  > **Top comment:** "ArcGIS Survey123 is included with ArcGIS Online.
-Pricing for ArcGIS Online: https://www.esri.com/en-us/arcgis/products/arcgis-online/buy 
It also comes..."
- Title: [When will Survey123 have the capability for another user to edit the jpeg fields?](https://www.g2.com/discussions/13347-when-will-survey123-have-the-capability-for-another-user-to-edit-the-jpeg-fields) — 2 comments, 1 upvote
  > **Top comment:** "Hi Nina. Our September 2021 release of Survey123 includes the capability to view and add photos into existing records in the Survey123 field app inbox. Check..."
- Title: [There are many form solutions out there, what does make Survey123 unique?](https://www.g2.com/discussions/there-are-many-form-solutions-out-there-what-does-make-survey123-unique) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "What makes Survey123 unique is its ability to work with location data within your smart forms. Survey123 is specifically designed to help you build ..."
- Title: [Do people need an ArcGIS user to submit data with Survey123?](https://www.g2.com/discussions/do-people-need-an-arcgis-user-to-submit-data-with-survey123) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "No. Not necessarily. If you share your surveys publicly, anyone can submit data using the Survey123 web and mobile apps. An ArcGIS user is only needed if you..."

### SurveyCTO

- Title: [If you want to secure your data in a server and wan to manage a large quantity of survey data base, and handle the data management without exporting the data to other analysis software, the SurveyCTO is the best platform to use.](https://www.g2.com/discussions/if-you-want-to-secure-your-data-in-a-server-and-wan-to-manage-a-large-quantity-of-survey-data-base-and-handle-the-data-management-without-exporting-the-data-to-other-analysis-software-the-surveycto-is-the-best-platform-to-use) — 1 comment, 1 upvote
  > **Top comment:** "We are really thankful to you. From today we are also SurveyCTO platform to secure our data.

Do you know about the Walgreens Sweepstakes program? It..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/arcgis-survey123-vs-surveycto)