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Compare ArcGIS Survey123 and QuestionPro 
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At a Glance
Market Segments
Mid-Market (46.7% of reviews)
Small-Business (60.8% of reviews)
Entry-Level Pricing
No pricing available
Free
ArcGIS Survey123
Star Rating
(51)4.3 out of 5
Market Segments
Mid-Market (46.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ArcGIS Survey123QuestionPro
Star Rating
(1,100)4.5 out of 5
Market Segments
Small-Business (60.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that QuestionPro excels in overall user satisfaction, boasting a significantly higher G2 Score compared to ArcGIS Survey123. Users appreciate its flexibility and comprehensive features, making it a strong choice for organizations like the Paramedic Foundation, which relies on its robust capabilities for surveying paramedics and services.
- Users say that QuestionPro's ease of use is a standout feature, with many highlighting how quickly they can create and deploy surveys without extensive setup. This is echoed in feedback where users mention the tool's depth for those needing advanced logic and reporting, making it suitable for both simple and complex survey needs.
- According to verified reviews, ArcGIS Survey123 shines in its user experience, particularly for those familiar with GIS data. Reviewers appreciate the seamless integration with ESRI ArcMap and the variety of question types available, which enhances the survey creation process for users focused on geographic data collection.
- Reviewers mention that while ArcGIS Survey123 has a streamlined initial setup, it faces challenges in overall user satisfaction compared to QuestionPro. Users have noted that while the platform is easy to navigate, it may not offer the same level of flexibility and depth in features that some organizations require.
- G2 reviewers highlight that QuestionPro's strong analytics capabilities and generous nonprofit licensing make it a preferred choice for organizations looking to manage surveys effectively. Users from NSP Northern Michigan Region have praised its ability to communicate with diverse communities and analyze data comprehensively.
- Users report that while both platforms offer solid support, QuestionPro edges out with a higher quality of support rating. Reviewers have expressed satisfaction with the assistance provided, which is crucial for organizations that may need help navigating complex survey requirements.
Pricing
Entry-Level Pricing
ArcGIS Survey123
No pricing availableQuestionPro
Essentials
Free
Unbeatable features that support businesses long term needs.
- No credit card required
- 25+ question types
- Customize to your brand colors
Free Trial
ArcGIS Survey123
Free Trial is available
QuestionPro
Free Trial is available
Ratings
Meets Requirements
8.4
40
9.0
831
Ease of Use
9.1
40
8.8
846
Ease of Setup
9.0
29
9.0
499
Ease of Admin
8.0
27
9.0
382
Quality of Support
8.6
36
8.9
731
Has the product been a good partner in doing business?
8.6
27
9.1
364
Product Direction (% positive)
9.7
39
8.4
786
Features by Category
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Experience Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Development Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Field Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Back Office Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
9.2
10
9.0
644
8.2
10
9.1
651
8.1
9
8.5
564
9.2
10
8.9
604
Survey Customization
8.5
8
8.8
582
8.5
9
8.5
560
9.0
8
8.4
484
9.0
7
8.2
426
Survey Insights
9.6
8
8.7
616
9.0
8
8.2
400
9.3
9
8.9
600
8.9
9
8.6
518
Agentic AI - Survey
Not enough data
7.6
47
Not enough data
7.4
50
Not enough data
7.7
50
Performance reviews
Not enough data
Not enough data
Not enough data
Not enough data
Feedback
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Core Features - Employee Experience Software
Not enough data
Not enough data
Not enough data
Not enough data
People Analytics - Employee Experience Software
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Features - Employee Experience Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Employee Improvement - Employee Experience Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ArcGIS Survey123 and QuestionPro are categorized as Survey
Reviews
Reviewers' Company Size
ArcGIS Survey123
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
QuestionPro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Government Administration
15.6%
Environmental Services
15.6%
Utilities
8.9%
Public Safety
6.7%
Computer Software
6.7%
Other
46.7%
Non-Profit Organization Management
24.3%
Higher Education
13.9%
Education Management
6.0%
Research
4.8%
Market Research
4.1%
Other
46.9%
Alternatives
Discussions
When will Survey123 have the capability for another user to edit the jpeg fields?
2 Comments
MM
I think the answer is No.Read more
Do people need an ArcGIS user to submit data with Survey123?
2 Comments
BL
No, I have created several surveys and as long as I share them publicly then whomever opens it can respond and fill in the forms. This is very useful for...Read more
There are many form solutions out there, what does make Survey123 unique?
2 Comments
Official Response from ArcGIS Survey123
What makes Survey123 unique is its ability to work with location data within your smart forms. Survey123 is specifically designed to help you build ...Read more
How to reach out to support team? How do I reset my password?
3 Comments
MC
You can get in touch with our support team by clicking on the following link: https://www.QuestionPro.com/info/contactUs.html
They will definitely resolve...Read more
Why don't you have formulas to calculate values between two fields?
2 Comments
TD
Actually, I have Grammarly for free right now. That's all I can afford.
Calculating between two fields in so many applications (APPS) would be very...Read more
What will are the new developments
2 Comments
TD
Will and are, are both the same. Use one word or the other:
What are the new developments? or What will the new developments be?
I have no idea.Read more
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