# ArcGIS Survey123 vs Gruntify Comparison

| | ArcGIS Survey123 | Gruntify | 
|---|---|---|
| **Star Rating** | 4.3 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 66 | 14 | 
| **Largest Market Segment** | Mid-Market (44.6% of reviews) | Small-Business (46.2% of reviews) | 
| **Entry Level Price** | No pricing available | $29 Per seat, per month, per workspace | 

---
## Top Pros & Cons

### ArcGIS Survey123

Pros:
- Ease of Use (5 reviews)
- Efficiency (4 reviews)

Cons:
- Complexity (4 reviews)
- Limited Customization (3 reviews)

### Gruntify

**Not enough data**

---
## Ratings Comparison
| Rating | ArcGIS Survey123 | Gruntify | 
|---|---|---|
  | **Meets Requirements** | 8.6 (45 reviews) | 9.2 (10 reviews) | 
  | **Ease of Use** | 9.1 (46 reviews) | 9.2 (11 reviews) | 
  | **Ease of Setup** | 9.1 (35 reviews) | 9.0 (7 reviews) | 
  | **Ease of Admin** | 8.0 (28 reviews) | 9.0 (7 reviews) | 
  | **Quality of Support** | 8.7 (40 reviews) | 8.9 (9 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.6 (28 reviews) | 9.5 (7 reviews) | 
  | **Product Direction (% positive)** | 9.7 (44 reviews) | 10.0 (9 reviews) | 

---
## Pricing

### ArcGIS Survey123

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### Gruntify

#### Entry-Level Pricing

Plan: Professional

Price: $29 Per seat, per month, per workspace

Description: Equip small teams with mobile, geo-enabled forms &amp; work requests.

Includes:

Key Features:
- Forms &amp; templates
- Work requests
- API access

[Browse all 3 editions](https://www.g2.com/products/gruntify/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Mobile Forms Automation

| Product | Score | Reviews |
|---|---|---|
| **ArcGIS Survey123** | N/A | N/A |
| **Gruntify** | N/A | N/A |

#### Development Tools

| Feature | ArcGIS Survey123 | Gruntify | 
|---|---|---|
| **Drag-and-drop Form Builder** | Not enough data | Not enough data | 
| **API Builder** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 

#### Field Tools

| Feature | ArcGIS Survey123 | Gruntify | 
|---|---|---|
| **OCR** | Not enough data | Not enough data | 
| **GPS &amp; Time Stamps** | Not enough data | Not enough data | 
| **Barcode and Signature Capture** | Not enough data | Not enough data | 
| **Image and Video Capture** | Not enough data | Not enough data | 
| **Offline Capability** | Not enough data | Not enough data | 
| **Embedded Work Instructions** | Not enough data | Not enough data | 

#### Back Office Tools

| Feature | ArcGIS Survey123 | Gruntify | 
|---|---|---|
| **Report Formatting** | Not enough data | Not enough data | 
| **Roles and Permissions** | Not enough data | Not enough data | 
| **Analytics Dashboards** | Not enough data | Not enough data | 

### Survey

| Product | Score | Reviews |
|---|---|---|
| **ArcGIS Survey123** | 8.9/10 | 18 |
| **Gruntify** | N/A | N/A |

#### Survey Management

| Feature | ArcGIS Survey123 | Gruntify | 
|---|---|---|
| **Survey Builder** | 9.3 (12 reviews) | Not enough data | 
| **Question Types** | 8.3 (11 reviews) | Not enough data | 
| **Templates** | 8.1 (9 reviews) | Not enough data | 
| **Survey Distribution** | 9.2 (10 reviews) | Not enough data | 

#### Survey Customization

| Feature | ArcGIS Survey123 | Gruntify | 
|---|---|---|
| **Branching/Skip Logic** | 8.1 (9 reviews) | Not enough data | 
| **Branding** | 8.3 (11 reviews) | Not enough data | 
| **Multimedia Support** | 9.1 (9 reviews) | Not enough data | 
| **Multilingual Surveys** | 9.0 (7 reviews) | Not enough data | 

#### Survey Insights

| Feature | ArcGIS Survey123 | Gruntify | 
|---|---|---|
| **Reporting &amp; Analytics** | 9.7 (10 reviews) | Not enough data | 
| **BI Tools Integration** | 9.0 (8 reviews) | Not enough data | 
| **Data Exporting** | 9.3 (9 reviews) | Not enough data | 
| **Permissions** | 8.9 (9 reviews) | Not enough data | 

#### Agentic AI - Survey

| Feature | ArcGIS Survey123 | Gruntify | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Inspection Management

| Product | Score | Reviews |
|---|---|---|
| **ArcGIS Survey123** | N/A | N/A |
| **Gruntify** | N/A | N/A |

#### Planning

| Feature | ArcGIS Survey123 | Gruntify | 
|---|---|---|
| **Checklists** | Not enough data | Not enough data | 
| **Approvals** | Not enough data | Not enough data | 
| **Scheduling** | Not enough data | Not enough data | 
| **Procedures** | Not enough data | Not enough data | 

#### Execution

| Feature | ArcGIS Survey123 | Gruntify | 
|---|---|---|
| **Sampling** | Not enough data | Not enough data | 
| **Corrective Actions** | Not enough data | Not enough data | 
| **Data Capture** | Not enough data | Not enough data | 
| **Reports** | Not enough data | Not enough data | 
| **Ad-hoc Tasks** | Not enough data | Not enough data | 

#### Analytics

| Feature | ArcGIS Survey123 | Gruntify | 
|---|---|---|
| **Monitoring** | Not enough data | Not enough data | 
| **KPIs** | Not enough data | Not enough data | 
| **Nonconformace** | Not enough data | Not enough data | 

### Field Service Management

| Product | Score | Reviews |
|---|---|---|
| **ArcGIS Survey123** | N/A | N/A |
| **Gruntify** | 9.5/10 | 9 |

#### Generative AI

| Feature | ArcGIS Survey123 | Gruntify | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 
| **AI Image-to-Text** | Not enough data | Not enough data | 

#### Before the Job

| Feature | ArcGIS Survey123 | Gruntify | 
|---|---|---|
| **Calendar** | Not enough data | Not enough data | 
| **Dispatch** | Not enough data | 9.8 (7 reviews) | 
| **Roles** | Not enough data | 9.5 (7 reviews) | 
| **Booking** | Not enough data | 9.3 (7 reviews) | 

#### On the Job

| Feature | ArcGIS Survey123 | Gruntify | 
|---|---|---|
| **Location** | Not enough data | 9.2 (6 reviews) | 
| **Employee Communication** | Not enough data | 9.3 (7 reviews) | 
| **Behavior Monitoring** | Not enough data | Not enough data | 
| **Client Notifications** | Not enough data | Not enough data | 
| **Field Sales** | Not enough data | Not enough data | 

#### After the Job

| Feature | ArcGIS Survey123 | Gruntify | 
|---|---|---|
| **Reports** | Not enough data | 9.5 (7 reviews) | 
| **Analytics** | Not enough data | 9.8 (7 reviews) | 
| **Invoicing** | Not enough data | Not enough data | 
| **CRM Integrations** | Not enough data | Not enough data | 

#### Agentic AI - Field Service Management

| Feature | ArcGIS Survey123 | Gruntify | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Facility Management

| Product | Score | Reviews |
|---|---|---|
| **ArcGIS Survey123** | N/A | N/A |
| **Gruntify** | N/A | N/A |

#### Agentic AI - Facility Management

| Feature | ArcGIS Survey123 | Gruntify | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

#### Facility Management Platform Features

| Feature | ArcGIS Survey123 | Gruntify | 
|---|---|---|
| **Maintenance Planning** | Not enough data | Not enough data | 
| **Facility Inventory Management** | Not enough data | Not enough data | 
| **Space Planning** | Not enough data | Not enough data | 
| **Move Management** | Not enough data | Not enough data | 
| **Vendor Management** | Not enough data | Not enough data | 
| **Service Request Portal** | Not enough data | Not enough data | 
| **Green Building Operations** | Not enough data | Not enough data | 
| **Reporting &amp; Dashboards** | Not enough data | Not enough data | 
| **Facility Document Storage** | Not enough data | Not enough data | 
| **Mobile Field Access** | Not enough data | Not enough data | 

### CMMS

| Product | Score | Reviews |
|---|---|---|
| **ArcGIS Survey123** | N/A | N/A |
| **Gruntify** | N/A | N/A |

#### CMMS Platform Features

| Feature | ArcGIS Survey123 | Gruntify | 
|---|---|---|
| **Work Order Management** | Not enough data | Not enough data | 
| **Preventative Maintenance (PM)** | Not enough data | Not enough data | 
| **Predictive Maintenance (PdM)** | Not enough data | Not enough data | 
| **Materials Management** | Not enough data | Not enough data | 
| **Equipment Breakdown Reports** | Not enough data | Not enough data | 
| **Approval Management** | Not enough data | Not enough data | 
| **Task Templates** | Not enough data | Not enough data | 
| **Compliance Auditing** | Not enough data | Not enough data | 
| **Vendor Management** | Not enough data | Not enough data | 
| **Reporting &amp; Dashboards** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Mobile Forms Automation Software](https://www.g2.com/categories/mobile-forms-automation)

**Unique to ArcGIS Survey123 (1):** [Survey Software](https://www.g2.com/categories/survey)

**Unique to Gruntify (4):** [Field Service Management Software](https://www.g2.com/categories/field-service-management), [CMMS Software](https://www.g2.com/categories/cmms), [Inspection Management Software](https://www.g2.com/categories/inspection-management), [Facility Management Software](https://www.g2.com/categories/facility-management)


---
## Reviewer Demographics

### By Company Size

| Segment | ArcGIS Survey123 | Gruntify | 
|---|---|---|
| **Small-Business** | 25.0% | 46.2% | 
| **Mid-Market** | 44.6% | 30.8% | 
| **Enterprise** | 30.4% | 23.1% | 

### By Industry

#### ArcGIS Survey123

- **Environmental Services:** 13.7%
- **Government Administration:** 13.7%
- **Utilities:** 9.8%
- **Computer Software:** 5.9%
- **Public Safety:** 5.9%
- **Government Relations:** 3.9%
- **Higher Education:** 3.9%
- **Transportation/Trucking/Railroad:** 3.9%
- **Accounting:** 2.0%
- **Architecture &amp; Planning:** 2.0%
- **Other:** 35.3%

#### Gruntify

- **Telecommunications:** 15.4%
- **Security and Investigations:** 7.7%
- **Research:** 7.7%
- **Oil &amp; Energy:** 7.7%
- **Information Technology and Services:** 7.7%
- **Hospital &amp; Health Care:** 7.7%
- **Government Administration:** 7.7%
- **Facilities Services:** 7.7%
- **Consumer Services:** 7.7%
- **Computer &amp; Network Security:** 7.7%
- **Other:** 15.4%

---
## Alternatives

### Alternatives to ArcGIS Survey123

- [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) — 4.4/5 stars (23551 reviews)
- [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) — 4.4/5 stars (472 reviews)
- [Fulcrum](https://www.g2.com/products/fulcrum/reviews) — 4.6/5 stars (248 reviews)
- [Qualtrics Strategy &amp; Research](https://www.g2.com/products/qualtrics-strategy-research/reviews) — 4.4/5 stars (3017 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5200 reviews)
- [TrueContext](https://www.g2.com/products/truecontext/reviews) — 4.5/5 stars (413 reviews)
- [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) — 4.4/5 stars (952 reviews)
- [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (470 reviews)
- [Doodle](https://www.g2.com/products/doodle/reviews) — 4.4/5 stars (2069 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1004 reviews)

### Alternatives to Gruntify

- [Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) — 4.4/5 stars (1045 reviews)
- [TrueContext](https://www.g2.com/products/truecontext/reviews) — 4.5/5 stars (413 reviews)
- [Limble](https://www.g2.com/products/limble/reviews) — 4.8/5 stars (682 reviews)
- [FieldPulse](https://www.g2.com/products/fieldpulse-fieldpulse/reviews) — 4.7/5 stars (359 reviews)
- [MaintainX](https://www.g2.com/products/maintainx/reviews) — 4.8/5 stars (1513 reviews)
- [UpKeep](https://www.g2.com/products/upkeep/reviews) — 4.5/5 stars (1091 reviews)
- [Cryotos](https://www.g2.com/products/cryotos/reviews) — 4.6/5 stars (710 reviews)
- [Simpro](https://www.g2.com/products/simpro/reviews) — 4.1/5 stars (408 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5200 reviews)
- [NetSuite](https://www.g2.com/products/netsuite/reviews) — 4.1/5 stars (4804 reviews)

---
## Top Discussions

### ArcGIS Survey123

- Title: [What is ArcGIS Survey123 used for?](https://www.g2.com/discussions/what-is-arcgis-survey123-used-for) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Survey123 is used across many industries and by companies of all sizes to create and share location-aware forms:
* Damage assessments
* Routine asset..."
- Title: [How much does survey123 cost?](https://www.g2.com/discussions/how-much-does-survey123-cost) — 2 comments *(includes official response)*
  > **Top comment:** "ArcGIS Survey123 is included with ArcGIS Online.
-Pricing for ArcGIS Online: https://www.esri.com/en-us/arcgis/products/arcgis-online/buy 
It also comes..."
- Title: [When will Survey123 have the capability for another user to edit the jpeg fields?](https://www.g2.com/discussions/13347-when-will-survey123-have-the-capability-for-another-user-to-edit-the-jpeg-fields) — 2 comments, 1 upvote
  > **Top comment:** "Hi Nina. Our September 2021 release of Survey123 includes the capability to view and add photos into existing records in the Survey123 field app inbox. Check..."
- Title: [There are many form solutions out there, what does make Survey123 unique?](https://www.g2.com/discussions/there-are-many-form-solutions-out-there-what-does-make-survey123-unique) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "What makes Survey123 unique is its ability to work with location data within your smart forms. Survey123 is specifically designed to help you build ..."
- Title: [Do people need an ArcGIS user to submit data with Survey123?](https://www.g2.com/discussions/do-people-need-an-arcgis-user-to-submit-data-with-survey123) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "No. Not necessarily. If you share your surveys publicly, anyone can submit data using the Survey123 web and mobile apps. An ArcGIS user is only needed if you..."

### Gruntify

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/arcgis-survey123-vs-gruntify)

