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At a Glance
Market Segments
Mid-Market (40.1% of reviews)
Mid-Market (56.0% of reviews)
Entry-Level Pricing
No pricing available
Starting at $249.00
Apty
Star Rating
(146)4.7 out of 5
Market Segments
Mid-Market (40.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about AptyUserpilot
Star Rating
(883)4.6 out of 5
Market Segments
Mid-Market (56.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $249.00
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Apty excels in Quality of Support with a score of 9.6, while Userpilot follows closely with 9.5. Reviewers mention that Apty's support team is highly responsive and knowledgeable, making it easier for users to resolve issues quickly.
- Reviewers say that Apty's Account-Level Analytics and User-Level Analytics both score 8.6, indicating a strong focus on detailed user insights. In contrast, Userpilot's analytics features are perceived as less robust, particularly in Data Analysis, where it scores only 8.0.
- Users on G2 highlight Apty's Survey Builder with a score of 8.4, noting its user-friendly interface and variety of Question Types (8.6). Userpilot, while also offering a survey feature, is reported to have less flexibility in Survey Distribution with a score of 7.6.
- G2 users mention that Apty shines in Self-Service Experience, particularly with its Knowledge Base scoring 9.0, which is praised for its comprehensive resources. Userpilot's Mobile Optimization scores lower at 8.0, indicating potential limitations for users accessing the platform on mobile devices.
- Reviewers mention that Apty's Walkthrough Type features, especially Audio-visual Walkthroughs (9.0), are highly effective for user onboarding. Userpilot's Text Bubble Walkthroughs score 9.0, but some users feel they lack the engaging quality of Apty's audio-visual options.
- Users report that Apty's Integrations score of 8.8 is a significant advantage, allowing seamless connectivity with other tools. In comparison, Userpilot's integrations score lower at 7.4, which some users find limiting when trying to connect with their existing software ecosystem.
Pricing
Entry-Level Pricing
Apty
No pricing availableUserpilot
Starter
Starting at $249.00
Perfect for small teams just starting their product growth journey. Includes up to 2,000 MAUs, billed monthly or yearly.
- Interactive Walkthroughs and Product Tours
- Spotlights, Banners, Checklists
- User Segmentation
Free Trial
Apty
Free Trial is available
Userpilot
Free Trial is available
Ratings
Meets Requirements
9.2
110
8.8
739
Ease of Use
9.1
111
8.6
794
Ease of Setup
9.0
88
8.6
592
Ease of Admin
9.0
84
8.7
337
Quality of Support
9.6
109
9.5
667
Has the product been a good partner in doing business?
9.5
84
9.3
334
Product Direction (% positive)
9.5
96
9.4
754
Features by Category
User Behavior
Not enough data
8.5
40
Not enough data
7.6
38
Not enough data
6.8
37
A/B Testing
Not enough data
6.5
33
Not enough data
6.4
31
Not enough data
8.3
35
Not enough data
7.0
30
Visitor Information
Not enough data
8.9
36
Not enough data
8.2
34
Agentic AI - Session Replay
Not enough data
5.2
7
User Analysis
8.6
52
8.9
541
8.9
57
8.1
550
User Support
8.9
57
8.7
565
8.6
46
7.8
473
8.5
48
8.4
499
Walkthrough Type
8.8
53
8.2
495
9.2
58
8.9
541
Platform Basics - Digital Adoption Platform
8.3
5
8.4
96
Not enough data
8.9
102
Analytics - Digital Adoption Platform
Not enough data
8.6
99
Functions - Digital Adoption Platform
Not enough data
8.8
95
8.3
5
9.1
99
Agentic AI - Digital Adoption Platform
Not enough data
7.7
47
Product Analytics
Not enough data
8.6
269
Not enough data
8.6
274
Not enough data
8.6
273
Not enough data
8.2
266
Not enough data
7.7
250
Not enough data
7.8
244
Not enough data
7.5
241
Not enough data
7.4
248
Agentic AI - Product Analytics
Not enough data
6.7
36
Not enough data
6.7
36
Not enough data
7.0
36
Not enough data
6.9
36
Survey Management
Not enough data
8.5
222
Not enough data
8.6
220
Not enough data
8.2
219
Not enough data
7.5
212
Survey Customization
Not enough data
8.2
214
Not enough data
8.5
222
Not enough data
8.0
214
Not enough data
7.6
200
Survey Insights
Not enough data
8.2
210
Not enough data
7.2
193
Not enough data
8.1
208
Not enough data
8.3
205
Agentic AI - Survey
Not enough data
6.8
21
Not enough data
6.7
21
Not enough data
7.1
21
Generative AI
Not enough data
Not enough data
Self-Service Experience
9.1
29
Not enough data
8.9
27
Not enough data
8.6
23
Not enough data
8.0
9
Not enough data
8.2
13
Not enough data
Self-Service Platform
8.8
14
Not enough data
7.6
13
Not enough data
7.4
11
Not enough data
8.8
12
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Apty and Userpilot are categorized as Digital Adoption Platform
Reviews
Reviewers' Company Size
Apty
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Userpilot
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
43.1%
Computer Software
10.2%
Construction
4.4%
Real Estate
2.9%
Financial Services
2.9%
Other
36.5%
Computer Software
37.7%
Information Technology and Services
15.9%
Financial Services
5.8%
Internet
4.5%
Marketing and Advertising
3.1%
Other
33.0%
Discussions
Does Apty Support multiple applications? Is there flexibility to link between applications?
2 Comments
ME
We have one Apty account and use it on two separate platforms. Physical links to other platforms can be done by use of 'Launchers' or by including links to...Read more
We have our own internal application. Will Apty work on it?
2 Comments
ME
Yes. This is how we use Apty ourselves. Read more
Can your product send emails
1 Comment
MA
Hi Helen,
Thanks for reaching out. We understand that in-app engagement can be low and disruptive and our customers work the same in the following...Read more
Userpilot has no discussions with answers
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