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Compare Apty and Userlane 
At a Glance
Market Segments
Mid-Market (40.1% of reviews)
Enterprise (40.0% of reviews)
Entry-Level Pricing
No pricing available
Contact Us Per Year
Apty
Star Rating
(146)4.7 out of 5
Market Segments
Mid-Market (40.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about AptyUserlane
Star Rating
(81)4.7 out of 5
Market Segments
Enterprise (40.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Contact Us Per Year
Learn more about UserlaneApty vs Userlane
When assessing the two solutions, reviewers found Apty easier to use, set up, and administer. However, reviewers preferred doing business with Userlane overall.
- Reviewers felt that Apty meets the needs of their business better than Userlane.
- When comparing quality of ongoing product support, reviewers felt that Userlane is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Userlane over Apty.
Pricing
Entry-Level Pricing
Apty
No pricing availableUserlane
What’s included
Contact Us
Per Year
Our goal is to make Userlane easy to buy with straightforward pricing plans, custom-built for each business.
- Unlimited in-app guides, tooltips, and announcements
- Full design customization
- Multi-language support
Free Trial
Apty
Free Trial is available
Userlane
Free Trial is available
Ratings
Meets Requirements
9.2
110
8.8
64
Ease of Use
9.1
111
8.9
67
Ease of Setup
9.0
88
8.6
61
Ease of Admin
9.0
84
8.6
62
Quality of Support
9.6
109
9.8
63
Has the product been a good partner in doing business?
9.5
84
9.6
63
Product Direction (% positive)
9.5
96
9.8
60
Features by Category
User Analysis
8.6
52
8.5
12
8.9
57
8.2
24
User Support
8.9
57
9.2
28
8.6
46
8.9
19
8.5
48
8.6
18
Walkthrough Type
8.8
53
Feature Not Available
9.2
58
9.2
26
Platform Basics - Digital Adoption Platform
8.3
5
Not enough data
Not enough data
Not enough data
Analytics - Digital Adoption Platform
Not enough data
Not enough data
Functions - Digital Adoption Platform
Not enough data
Not enough data
8.3
5
Not enough data
Agentic AI - Digital Adoption Platform
Not enough data
Not enough data
Onboarding Setup
Not enough data
8.8
23
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Project Tracking
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
22
Not enough data
Feature Not Available
Not enough data
8.8
23
Customer Engagement
Not enough data
Feature Not Available
Not enough data
9.6
20
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Not enough data
Self-Service Experience
9.1
29
9.0
21
8.9
27
8.5
18
8.6
23
Feature Not Available
8.0
9
Feature Not Available
8.2
13
Feature Not Available
Self-Service Platform
8.8
14
8.7
21
7.6
13
8.7
20
7.4
11
Feature Not Available
8.8
12
8.1
16
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Apty and Userlane are categorized as Digital Adoption Platform and Customer Self-Service
Reviews
Reviewers' Company Size
Apty
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Userlane
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
43.1%
Computer Software
10.2%
Construction
4.4%
Real Estate
2.9%
Financial Services
2.9%
Other
36.5%
Computer Software
23.8%
Automotive
12.5%
Information Technology and Services
5.0%
Accounting
5.0%
Insurance
3.8%
Other
50.0%
Discussions
Does Apty Support multiple applications? Is there flexibility to link between applications?
2 Comments
ME
We have one Apty account and use it on two separate platforms. Physical links to other platforms can be done by use of 'Launchers' or by including links to...Read more
We have our own internal application. Will Apty work on it?
2 Comments
ME
Yes. This is how we use Apty ourselves. Read more
Can your product send emails
1 Comment
MA
Hi Helen,
Thanks for reaching out. We understand that in-app engagement can be low and disruptive and our customers work the same in the following...Read more
Userlane has no discussions with answers
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