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Compare Apty and Stonly 
At a Glance
Market Segments
Mid-Market (40.1% of reviews)
Small-Business (59.2% of reviews)
Entry-Level Pricing
No pricing available
$124.00 Per Month
Apty
Star Rating
(146)4.7 out of 5
Market Segments
Mid-Market (40.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about AptyStonly
Star Rating
(132)4.8 out of 5
Market Segments
Small-Business (59.2% of reviews)
Pros & Cons
Entry-Level Pricing
$124.00 Per Month
Browse all 4 pricing plansApty vs Stonly
When assessing the two solutions, reviewers found Apty easier to use and set up. Reviewers also felt that Apty was easier to do business with overall. However, reviewers felt that administration of both products was equally easy.
- Apty and Stonly both meet the requirements of our reviewers at a comparable rate.
- When comparing quality of ongoing product support, reviewers felt that Apty is the preferred option.
- When assessing product direction, Apty and Stonly received similar ratings from our reviewers.
Pricing
Entry-Level Pricing
Apty
No pricing availableStonly
Starter
$124.00
Per Month
Interactive step-by-step guides and knowledge base for customer support, in-product help, or employee knowledge management.
- 30 Interactive guides w/ unlimited steps
- Stonly widget - embed and launch guides inside your app or website
- One custom knowledge base
Free Trial
Apty
Free Trial is available
Stonly
Free Trial is available
Ratings
Meets Requirements
9.2
110
9.2
105
Ease of Use
9.1
111
9.0
105
Ease of Setup
9.0
88
8.7
83
Ease of Admin
9.0
84
9.0
84
Quality of Support
9.6
109
9.2
93
Has the product been a good partner in doing business?
9.5
84
9.3
81
Product Direction (% positive)
9.5
96
9.5
102
Features by Category
Ticket and Case Management
Not enough data
8.5
11
Not enough data
8.8
10
Not enough data
9.6
13
Not enough data
8.3
8
Not enough data
7.9
8
Not enough data
8.5
11
Not enough data
7.6
9
Not enough data
8.7
10
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
9.3
14
Not enough data
8.3
11
Not enough data
8.3
8
Not enough data
7.0
5
Not enough data
6.7
6
Platform
Not enough data
8.6
6
Not enough data
8.7
19
Not enough data
9.5
16
Not enough data
8.6
14
Not enough data
7.3
13
Not enough data
7.7
14
Administration
Not enough data
9.1
13
Not enough data
9.0
12
Not enough data
9.3
15
Knowledge Management
Not enough data
9.4
24
Not enough data
9.6
16
Not enough data
8.9
16
Compliance
Not enough data
9.3
18
Not enough data
9.2
15
Not enough data
9.2
16
Not enough data
9.1
15
Customer Support
Not enough data
9.2
14
Not enough data
9.2
13
Not enough data
9.5
18
Data Security
Not enough data
9.1
13
Not enough data
8.7
14
Not enough data
9.0
17
Not enough data
8.8
13
Administration
Not enough data
8.8
15
Not enough data
9.5
19
Not enough data
9.7
18
Generative AI
Not enough data
8.3
9
User Analysis
8.6
52
Not enough data
8.9
57
Not enough data
User Support
8.9
57
Not enough data
8.6
46
Not enough data
8.5
48
Not enough data
Walkthrough Type
8.8
53
Not enough data
9.2
58
Not enough data
Platform Basics - Digital Adoption Platform
8.3
5
Not enough data
Not enough data
Not enough data
Analytics - Digital Adoption Platform
Not enough data
Not enough data
Functions - Digital Adoption Platform
Not enough data
Not enough data
8.3
5
Not enough data
Agentic AI - Digital Adoption Platform
Not enough data
Not enough data
Knowledge Pages
Not enough data
8.5
26
Not enough data
8.7
21
Not enough data
8.3
21
Not enough data
9.0
27
Not enough data
7.7
15
Not enough data
9.0
31
Knowledge Dissemination
Not enough data
8.1
27
Not enough data
8.6
28
Not enough data
9.5
38
Not enough data
8.5
25
Not enough data
8.1
22
Not enough data
8.4
24
Not enough data
8.9
27
Not enough data
8.1
14
Not enough data
8.9
23
Agentic AI - Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
9.0
7
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Internal Use
Not enough data
8.7
19
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.5
7
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
7.9
20
Self-Service Experience
9.1
29
9.1
47
8.9
27
8.5
43
8.6
23
6.9
25
8.0
9
8.5
30
8.2
13
8.9
40
Self-Service Platform
8.8
14
8.7
48
7.6
13
8.1
42
7.4
11
6.2
32
8.8
12
8.1
41
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Apty and Stonly are categorized as Customer Self-Service
Unique Categories
Apty is categorized as Digital Adoption Platform
Stonly is categorized as Digital Customer Service Platforms, Knowledge Base, Contact Center Knowledge Base, Live Chat, and Help Desk
Reviews
Reviewers' Company Size
Apty
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Stonly
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
43.1%
Computer Software
10.2%
Construction
4.4%
Real Estate
2.9%
Financial Services
2.9%
Other
36.5%
Computer Software
35.4%
Information Technology and Services
10.8%
Financial Services
6.9%
Health, Wellness and Fitness
3.8%
Leisure, Travel & Tourism
3.1%
Other
40.0%
Discussions
Does Apty Support multiple applications? Is there flexibility to link between applications?
2 Comments
ME
We have one Apty account and use it on two separate platforms. Physical links to other platforms can be done by use of 'Launchers' or by including links to...Read more
We have our own internal application. Will Apty work on it?
2 Comments
ME
Yes. This is how we use Apty ourselves. Read more
Can your product send emails
1 Comment
MA
Hi Helen,
Thanks for reaching out. We understand that in-app engagement can be low and disruptive and our customers work the same in the following...Read more
Stonly has no discussions with answers
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