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Compare Apty and RingCentral Engage

See this
side-by-side comparison of Apty vs. RingCentral Engage
based on preference data from user reviews. Apty rates 4.8/5 stars with 76 reviews. By contrast, RingCentral Engage rates 4.1/5 stars with 24 reviews. Each product's score is calculated with real-time data from verified user reviews, to help you make the best choice between these two options, and decide which one is best for your business needs.
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Apty
Apty
(76)
4.8 out of 5
Apty
RingCentral Engage
RingCentral Engage
(24)
4.1 out of 5
RingCentral Engage
Star Rating
RingCentral Engage
RingCentral Engage
Market Segments
Apty
Apty
Mid-Market (43.7% of reviews)
RingCentral Engage
RingCentral Engage
Small-Business (54.2% of reviews)
Entry Level Price
Apty
Apty
No pricing information available
RingCentral Engage
RingCentral Engage
No pricing information available

Apty vs RingCentral Engage

  • Reviewers felt that Apty meets the needs of their business better than RingCentral Engage.
  • When comparing quality of ongoing product support, reviewers felt that Apty is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of Apty over RingCentral Engage.
Categories
Shared Categories
Apty
Apty
RingCentral Engage
RingCentral Engage
Apty and RingCentral Engage are categorized as Customer Self-Service
Pricing
Apty
Apty Pricing
Free Trial
RingCentral Engage
RingCentral Engage Pricing
Free Trial Unavailable
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Ratings
Meets Requirements
Apty
Apty
9.5
Responses: 61
RingCentral Engage
RingCentral Engage
8.8
Responses: 19
Ease of Use
Apty
Apty
9.6
Responses: 61
RingCentral Engage
RingCentral Engage
8.6
Responses: 18
Ease of Setup
Apty
Apty
9.4
Responses: 44
RingCentral Engage
RingCentral Engage
Not enough data available
Ease of Admin
Apty
Apty
9.3
Responses: 42
RingCentral Engage
RingCentral Engage
Not enough data available
Quality of Support
Apty
Apty
9.7
Responses: 60
RingCentral Engage
RingCentral Engage
8.0
Responses: 14
Ease of Doing Business With
Apty
Apty
9.6
Responses: 42
RingCentral Engage
RingCentral Engage
Not enough data available
Product Direction (% positive)
Apty
Apty
9.3
Responses: 49
RingCentral Engage
RingCentral Engage
5.5
Responses: 18
Features
Knowledge Share
Knowledge Base
Apty
Apty
9.3
Responses: 15
RingCentral Engage
RingCentral Engage
Not enough data available
Searchable Articles
Apty
Apty
9.2
Responses: 13
RingCentral Engage
RingCentral Engage
8.7
Responses: 5
Community Forums
Apty
Apty
8.9
Responses: 12
RingCentral Engage
RingCentral Engage
8.7
Responses: 5
Interactive FAQs & Forums
Apty
Apty
8.8
Responses: 14
RingCentral Engage
RingCentral Engage
9.3
Responses: 5
Interaction
Web Portals
Apty
Apty
9.4
Responses: 13
RingCentral Engage
RingCentral Engage
9.2
Responses: 6
Forum to Reponse
Apty
Apty
8.8
Responses: 12
RingCentral Engage
RingCentral Engage
8.7
Responses: 5
Tickets and Tagging
Apty
Apty
9.5
Responses: 13
RingCentral Engage
RingCentral Engage
8.7
Responses: 5
Live Chat
Apty
Apty
9.2
Responses: 11
RingCentral Engage
RingCentral Engage
9.2
Responses: 6
Reviewers' Company Size
Reviewers of Apty were most often representing companies in the Mid-Market segment, while reviewers for RingCentral Engage were more commonly in the Small-Business segment.
Small-Business
(50 or fewer emp.)
Apty
Apty
26.8%
RingCentral Engage
RingCentral Engage
54.2%
Mid-Market
(51-1000 emp.)
Apty
Apty
43.7%
RingCentral Engage
RingCentral Engage
25.0%
Enterprise
(> 1000 emp.)
Apty
Apty
29.6%
RingCentral Engage
RingCentral Engage
20.8%
Reviewers' Industry
Apty
Apty Industry
Information Technology and Services
67.6%
Computer Software
9.9%
Financial Services
4.2%
Telecommunications
2.8%
Education Management
2.8%
Other
12.7%
RingCentral Engage
RingCentral Engage Industry
Computer Software
12.5%
Staffing and Recruiting
8.3%
Internet
8.3%
Consumer Services
8.3%
Utilities
4.2%
Other
58.3%
Reviews
Most Helpful Favorable Review
Apty
Gadi V.
Administrator in Computer Software

Speedy and reactive UI, modern look and feel, great Support team, great Implementation Engineers, receptive Product team. Priyanka is an amazing asset to the Apty team. We are fortunate to have Amit on our side pushing for our critical enhancement requests...

RingCentral Engage
GM
User in Luxury Goods & Jewelry

I rarely experienced connectivity issues. Most of the time if it was hard to hear a client, it was due to their cell service or another form of local disruption such as wind. Calls rarely dropped and when I’m they did I was immediately able to reach back out.

Most Helpful Critical Review
Apty
G
Administrator in Information Technology and Services

It would be better if there were some best practice articles or other resources on how to use it with our ERP specifically.

RingCentral Engage
G
User in Broadcast Media

There wasn't anything super specific that differentiated it from other video services.

Discussions
Apty
Apty Discussions
Is there any way through which I can go back to the Previous Step??
1 comment
Abhinav B.
AB
Hi Abhinav, You can use ALT+P to take a workflow one step backwards. However, please note that this does not work 100% of the time as the underlying...Read more
Does Apty Support Mobile Apps?
1 comment
Offical Response from Apty
Yes! Apty can integrate with most mobile applications. Some features may work differently depending on the application. Schedule your Free Demo Today to...Read more
Does Apty Support multiple applications? Is there flexibility to link between applications?
1 comment
Offical Response from Apty
Yes! Apty supports cross-application linking – meaning a user can start a workflow in one application and complete the task in another. For example, if...Read more
RingCentral Engage
RingCentral Engage Discussions
Monty the Mongoose crying
RingCentral Engage has no discussions with answers
Screenshots
RingCentral Engage
RingCentral Engage Screenshots
Videos
Apty
Apty Videos
Video Preview
RingCentral Engage
RingCentral Engage Videos
No videos provided
Downloads
RingCentral Engage
RingCentral Engage Downloads
No downloads provided
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