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Compare Apty and Rhino Support

See this
side-by-side comparison of Apty vs. Rhino Support
based on preference data from user reviews. Apty rates 4.8/5 stars with 76 reviews. By contrast, Rhino Support rates 4.2/5 stars with 11 reviews. Each product's score is calculated with real-time data from verified user reviews, to help you make the best choice between these two options, and decide which one is best for your business needs.
Add Product
Apty
Apty
(76)
4.8 out of 5
Apty
Rhino Support
Rhino Support
(11)
4.2 out of 5
Rhino Support
Star Rating
Rhino Support
Rhino Support
Market Segments
Apty
Apty
Mid-Market (43.7% of reviews)
Rhino Support
Rhino Support
Small-Business (36.4% of reviews)
Entry Level Price
Apty
Apty
No pricing information available
Rhino Support
Rhino Support
$47 per month

Apty vs Rhino Support

  • Reviewers felt that Apty meets the needs of their business better than Rhino Support.
  • When comparing quality of ongoing product support, reviewers felt that Apty is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of Apty over Rhino Support.
Categories
Shared Categories
Apty
Apty
Rhino Support
Rhino Support
Apty and Rhino Support share no categories
Unique Categories
Rhino Support
Rhino Support is categorized as Help Desk and Live Chat
Pricing
Apty
Apty Pricing
Free Trial
Rhino Support
Rhino Support Pricing
Solo
$47per month
Pro
$97per month
Platinum
$197per month
Free Trial
Ratings
Meets Requirements
Apty
Apty
9.5
Responses: 61
Rhino Support
Rhino Support
8.3
Responses: 8
Ease of Use
Apty
Apty
9.6
Responses: 61
Rhino Support
Rhino Support
7.9
Responses: 8
Ease of Setup
Apty
Apty
9.4
Responses: 44
Rhino Support
Rhino Support
Not enough data available
Ease of Admin
Apty
Apty
9.3
Responses: 42
Rhino Support
Rhino Support
Not enough data available
Quality of Support
Apty
Apty
9.7
Responses: 60
Rhino Support
Rhino Support
7.7
Responses: 8
Ease of Doing Business With
Apty
Apty
9.6
Responses: 42
Rhino Support
Rhino Support
Not enough data available
Product Direction (% positive)
Apty
Apty
9.3
Responses: 49
Rhino Support
Rhino Support
8.5
Responses: 8
Reviewers' Company Size
Reviewers of Apty were most often representing companies in the Mid-Market segment, while reviewers for Rhino Support were more commonly in the Small-Business segment.
Small-Business
(50 or fewer emp.)
Apty
Apty
26.8%
Rhino Support
Rhino Support
36.4%
Mid-Market
(51-1000 emp.)
Apty
Apty
43.7%
Rhino Support
Rhino Support
36.4%
Enterprise
(> 1000 emp.)
Apty
Apty
29.6%
Rhino Support
Rhino Support
27.3%
Reviewers' Industry
Apty
Apty Industry
Information Technology and Services
67.6%
Computer Software
9.9%
Financial Services
4.2%
Telecommunications
2.8%
Education Management
2.8%
Other
12.7%
Rhino Support
Rhino Support Industry
Education Management
18.2%
Retail
9.1%
Marketing and Advertising
9.1%
Internet
9.1%
Information Technology and Services
9.1%
Other
45.5%
Reviews
Most Helpful Favorable Review
Apty
Mark S.
Administrator in Government Administration

It's easy to use! I especially like that you can start the training partway through a task and don't have to start from step 1. I also especially like that it makes it very clear what icon or menu is being referred to. It eliminates the need to have...

Rhino Support
GI
Administrator in Internet

They just created a mobile app so that I can answer chats no matter where I am!

Most Helpful Critical Review
Apty
G
Administrator in Information Technology and Services

It would be better if there were some best practice articles or other resources on how to use it with our ERP specifically.

Rhino Support
Ken N.
User in Education Management

Its quite expensive for small scale users but great for large-scale facilities.

Discussions
Apty
Apty Discussions
Is there any way through which I can go back to the Previous Step??
1 comment
Abhinav B.
AB
Hi Abhinav, You can use ALT+P to take a workflow one step backwards. However, please note that this does not work 100% of the time as the underlying...Read more
Does Apty Support Mobile Apps?
1 comment
Offical Response from Apty
Yes! Apty can integrate with most mobile applications. Some features may work differently depending on the application. Schedule your Free Demo Today to...Read more
Does Apty Support multiple applications? Is there flexibility to link between applications?
1 comment
Offical Response from Apty
Yes! Apty supports cross-application linking – meaning a user can start a workflow in one application and complete the task in another. For example, if...Read more
Rhino Support
Rhino Support Discussions
Monty the Mongoose crying
Rhino Support has no discussions with answers
Screenshots
Rhino Support
Rhino Support Screenshots
Videos
Apty
Apty Videos
Video Preview
Rhino Support
Rhino Support Videos
No videos provided
Downloads
Rhino Support
Rhino Support Downloads
No downloads provided
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