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Compare Apty and HelpHero 
Featured Products
At a Glance
Market Segments
Mid-Market (40.1% of reviews)
Small-Business (66.7% of reviews)
Entry-Level Pricing
No pricing available
$0.00
Apty
Star Rating
(146)4.7 out of 5
Market Segments
Mid-Market (40.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about AptyHelpHero
Star Rating
(18)4.9 out of 5
Market Segments
Small-Business (66.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$0.00
Browse all 7 pricing plansApty vs HelpHero
When assessing the two solutions, reviewers found HelpHero easier to use, set up, and administer. Reviewers also preferred doing business with HelpHero overall.
- Reviewers felt that Apty meets the needs of their business better than HelpHero.
- When comparing quality of ongoing product support, reviewers felt that HelpHero is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of HelpHero over Apty.
Pricing
Entry-Level Pricing
Apty
No pricing availableHelpHero
Free 14-Day Trial
$0.00
- Easy & fast setup
- No credit card required
- Access to all standard and advanced features, analytics & integrations
Free Trial
Apty
Free Trial is available
HelpHero
Free Trial is available
Ratings
Meets Requirements
9.2
110
8.9
14
Ease of Use
9.1
111
9.4
14
Ease of Setup
9.0
88
9.4
9
Ease of Admin
9.0
84
9.4
9
Quality of Support
9.6
109
9.9
14
Has the product been a good partner in doing business?
9.5
84
9.6
9
Product Direction (% positive)
9.5
96
10.0
14
Features by Category
User Analysis
8.6
52
Not enough data
8.9
57
8.5
9
User Support
8.9
57
8.8
8
8.6
46
Not enough data
8.5
48
9.3
7
Walkthrough Type
8.8
53
9.1
9
9.2
58
9.9
13
Platform Basics - Digital Adoption Platform
8.3
5
Not enough data
Not enough data
Not enough data
Analytics - Digital Adoption Platform
Not enough data
Not enough data
Functions - Digital Adoption Platform
Not enough data
Not enough data
8.3
5
Not enough data
Agentic AI - Digital Adoption Platform
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Self-Service Experience
9.1
29
Not enough data
8.9
27
Not enough data
8.6
23
Not enough data
8.0
9
Not enough data
8.2
13
Not enough data
Self-Service Platform
8.8
14
Not enough data
7.6
13
Not enough data
7.4
11
Not enough data
8.8
12
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reviews
Reviewers' Company Size
Apty
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
HelpHero
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
43.1%
Computer Software
10.2%
Construction
4.4%
Real Estate
2.9%
Financial Services
2.9%
Other
36.5%
Computer Software
38.9%
Financial Services
11.1%
Marketing and Advertising
5.6%
Internet
5.6%
Information Technology and Services
5.6%
Other
33.3%
Discussions
Does Apty Support multiple applications? Is there flexibility to link between applications?
2 Comments
ME
We have one Apty account and use it on two separate platforms. Physical links to other platforms can be done by use of 'Launchers' or by including links to...Read more
We have our own internal application. Will Apty work on it?
2 Comments
ME
Yes. This is how we use Apty ourselves. Read more
Is there any way through which I can go back to the Previous Step??
1 Comment
AL
Hi Abhinav,
You can use ALT+P to take a workflow one step backwards. However, please note that this does not work 100% of the time as the underlying...Read more
HelpHero has no discussions with answers
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