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Compare Apty and ChurnZero 
Featured Products
At a Glance
Market Segments
Mid-Market (40.1% of reviews)
Mid-Market (63.3% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Apty
Star Rating
(146)4.7 out of 5
Market Segments
Mid-Market (40.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about AptyChurnZero
Star Rating
(1,563)4.7 out of 5
Market Segments
Mid-Market (63.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ChurnZeroSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that ChurnZero excels in overall user satisfaction, reflected in its higher G2 Score compared to Apty. Users appreciate features like automatic meeting logging and centralized information management, which streamline communication and enhance productivity.
- Users say that Apty offers a user-friendly experience with a quick setup process, making it easy for administrators to create and manage content. Reviewers highlight the intuitive design and clear in-app guidance, which helps users navigate the platform effectively.
- According to verified reviews, ChurnZero's versatility stands out, allowing users to document client health in various ways. This flexibility is praised by users who find it beneficial for tracking customer engagement and satisfaction.
- Reviewers mention that while Apty has a somewhat steep learning curve, the ongoing support from the implementation team is commendable. Users feel supported throughout their journey, which helps them overcome initial challenges and maximize the platform's potential.
- G2 reviewers highlight ChurnZero's best-in-class core functionality, particularly its integration capabilities. Users note that the Devless integration allows for quick setup and impactful results, making it a powerful tool for customer success teams.
- Users report that Apty is effective for creating training content that is easily accessible to users at any time. This feature is particularly appreciated by organizations looking to enhance user onboarding and ongoing training efforts.
Pricing
Entry-Level Pricing
Apty
No pricing availableChurnZero
No pricing availableFree Trial
Apty
Free Trial is available
ChurnZero
No trial information availableRatings
Meets Requirements
9.2
110
9.0
1,267
Ease of Use
9.1
111
8.5
1,275
Ease of Setup
9.0
88
7.9
588
Ease of Admin
9.0
84
8.5
520
Quality of Support
9.6
109
9.5
1,182
Has the product been a good partner in doing business?
9.5
84
9.6
526
Product Direction (% positive)
9.5
96
9.4
1,203
Features by Category
Customer Information
Not enough data
8.9
1013
|
Verified
Not enough data
9.1
991
|
Verified
Not enough data
8.9
984
|
Verified
Not enough data
8.7
945
|
Verified
Not enough data
9.1
1011
|
Verified
Not enough data
8.7
926
|
Verified
Not enough data
8.5
830
|
Verified
Predictions
Not enough data
8.6
975
|
Verified
Not enough data
7.8
744
|
Verified
Not enough data
8.6
832
|
Verified
Not enough data
7.5
638
|
Verified
Platform
Not enough data
8.6
996
|
Verified
Not enough data
8.5
898
|
Verified
Not enough data
8.5
871
|
Verified
Not enough data
8.7
907
|
Verified
Not enough data
8.9
972
|
Verified
Not enough data
8.6
938
|
Verified
Not enough data
9.0
904
|
Verified
Not enough data
9.1
839
|
Verified
Not enough data
9.2
962
|
Verified
Not enough data
9.1
919
|
Verified
Generative AI
Not enough data
7.7
311
Not enough data
7.8
309
Agentic AI - Customer Success
Not enough data
7.5
64
Not enough data
7.5
63
Not enough data
Feature Not Available
Not enough data
7.2
63
Not enough data
7.2
63
User Analysis
8.6
52
8.8
126
8.9
57
8.9
134
User Support
8.9
57
9.2
139
8.6
46
7.9
71
8.5
48
8.7
98
Walkthrough Type
8.8
53
8.1
91
9.2
58
8.3
86
Platform Basics - Digital Adoption Platform
8.3
5
9.3
10
Not enough data
9.0
10
Analytics - Digital Adoption Platform
Not enough data
9.8
8
Functions - Digital Adoption Platform
Not enough data
9.8
9
8.3
5
10.0
7
Agentic AI - Digital Adoption Platform
Not enough data
Not enough data
Sales Team
Not enough data
8.2
84
Not enough data
8.4
83
Not enough data
8.9
100
Intelligence
Not enough data
8.3
94
Not enough data
7.4
86
Not enough data
8.1
84
Mapping
Not enough data
8.0
82
Not enough data
8.3
87
Agentic AI - Customer Revenue Optimization
Not enough data
7.9
11
Not enough data
Feature Not Available
Not enough data
7.6
12
Not enough data
7.6
13
Not enough data
7.9
13
Not enough data
8.0
11
Platform Basics
Not enough data
8.4
160
Not enough data
8.5
163
Not enough data
8.6
147
Not enough data
8.3
140
Not enough data
8.5
153
Agentic AI - Customer Journey Mapping
Not enough data
7.0
23
Platform Basics
Not enough data
8.6
181
Not enough data
8.7
188
Platform Data
Not enough data
8.6
190
Not enough data
8.5
182
Not enough data
9.0
201
Not enough data
8.6
182
Platform Additional Functionality
Not enough data
8.6
180
Not enough data
8.6
191
Not enough data
8.9
187
Agentic AI - Customer Journey Analytics
Not enough data
7.8
20
Not enough data
Feature Not Available
Not enough data
7.8
20
Not enough data
7.6
20
Analytics
Not enough data
8.8
213
Not enough data
8.7
193
Not enough data
8.4
155
Not enough data
7.5
128
Customization
Not enough data
8.4
156
Not enough data
7.5
116
Not enough data
8.1
115
Not enough data
8.0
122
Generative AI
Not enough data
8.1
93
Not enough data
8.1
92
Agentic AI - Experience Management
Not enough data
6.8
11
Not enough data
Feature Not Available
Not enough data
5.9
11
Not enough data
6.7
11
Onboarding Setup
Not enough data
8.9
305
Not enough data
8.6
292
Not enough data
8.6
273
Project Tracking
Not enough data
8.8
279
Not enough data
8.6
267
Not enough data
8.5
263
Not enough data
8.8
310
Not enough data
8.7
270
Customer Engagement
Not enough data
8.4
261
Not enough data
8.8
284
Not enough data
8.2
242
Not enough data
8.8
280
Not enough data
8.6
269
Generative AI
Not enough data
Not enough data
Self-Service Experience
9.1
29
Not enough data
8.9
27
Not enough data
8.6
23
Not enough data
8.0
9
Not enough data
8.2
13
Not enough data
Self-Service Platform
8.8
14
Not enough data
7.6
13
Not enough data
7.4
11
Not enough data
8.8
12
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Apty and ChurnZero are categorized as Digital Adoption Platform
Unique Categories
Apty is categorized as Customer Self-Service
ChurnZero is categorized as Client Onboarding, Experience Management, Customer Revenue Optimization, Customer Success, Customer Journey Analytics, and Customer Journey Mapping
Reviews
Reviewers' Company Size
Apty
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ChurnZero
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
43.1%
Computer Software
10.2%
Construction
4.4%
Real Estate
2.9%
Financial Services
2.9%
Other
36.5%
Computer Software
36.8%
Information Technology and Services
16.2%
Marketing and Advertising
5.0%
Computer & Network Security
3.7%
Education Management
2.2%
Other
36.0%
Discussions
Does Apty Support multiple applications? Is there flexibility to link between applications?
2 Comments
ME
We have one Apty account and use it on two separate platforms. Physical links to other platforms can be done by use of 'Launchers' or by including links to...Read more
We have our own internal application. Will Apty work on it?
2 Comments
ME
Yes. This is how we use Apty ourselves. Read more
Can your product send emails
1 Comment
MA
Hi Helen,
Thanks for reaching out. We understand that in-app engagement can be low and disruptive and our customers work the same in the following...Read more
Does ChurnZero have a Customer Success blog?
2 Comments
Official Response from ChurnZero
Yes, we do. We publish new content at least once a week. Please find our blog here- https://churnzero.net/blog/Read more
What other products does ChurnZero integrate with?
1 Comment
Official Response from ChurnZero
ChurnZero's list of partner integrations is continually growing. Please see the current list here. https://churnzero.net/#integrations Read more
Are you hiring?
1 Comment
Official Response from ChurnZero
Yes, ChurnZero is hiring. Please check out our current job openings here. https://churnzero.net/careers/Read more
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