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At a Glance
Market Segments
Mid-Market (53.5% of reviews)
Small-Business (84.0% of reviews)
Entry-Level Pricing
Starting at $6.00 1 Per Employee Per Month
Starting at $49.00 Per Month
APS
Star Rating
(819)4.6 out of 5
Market Segments
Mid-Market (53.5% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $6.00 1 Per Employee Per Month
Browse all 3 pricing plansGusto
Star Rating
(7,510)4.6 out of 5
Market Segments
Small-Business (84.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $49.00 Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Gusto excels in overall user satisfaction, reflected in its high G2 Scores across various categories like Core HR and Benefits Administration. Users appreciate the intuitive onboarding experience and the ability to manage payroll efficiently, stating, "I love that with Gusto, I have until 1-2 days before payroll is due to ensure the money is in my account."
- Users say that APS provides solid customer support, with many highlighting the quick response times from the help desk. Reviewers mention that the system is user-friendly for new users, making it easier to navigate when onboarding new employees, which is crucial for mid-sized companies.
- According to verified reviews, Gusto's ease of use is a standout feature, with users noting its automations that keep track of tasks based on state and local laws. This level of automation helps users feel confident that they are compliant without needing to micromanage the process.
- Reviewers mention that while Gusto has a higher entry-level price, its value is justified by the comprehensive features it offers, such as benefits management and payroll processing. Users appreciate the low-cost options combined with high-quality support, stating, "ease of use, low cost, and good customer support."
- G2 reviewers highlight that APS is particularly effective for mid-market companies, with its versatile system meeting various needs. Users have expressed satisfaction with the integration capabilities, noting that it works smoothly with other software, which is essential for maintaining operational efficiency.
- Users report that Gusto's strong market presence is backed by a wealth of recent reviews, indicating a reliable and consistent user experience. The feedback emphasizes the platform's high-quality support and user-friendly interface, making it a preferred choice for small businesses looking for a comprehensive HR solution.
Pricing
Entry-Level Pricing
APS
Payroll
Starting at $6.00
1 Per Employee Per Month
Per employee per month + $50 base fee per month. $416.67 minimum per month.
+Available at an additional cost
- Payroll Tax Filings and Payments*
- Federal Forms 940 and 941
- State Withholding, Unemployment (if more than one+)
Gusto
Simple Plan
Starting at $49.00
Per Month
For small businesses or s-corps needing basic payroll.
- Full-service single-state payroll including W-2s and 1099s
- Basic support
- Employee profiles and self-service
Free Trial
APS
No trial information availableGusto
Free Trial is available
Ratings
Meets Requirements
9.1
707
9.4
5,992
Ease of Use
9.1
712
9.5
6,191
Ease of Setup
8.7
561
9.3
4,894
Ease of Admin
9.1
586
9.3
2,153
Quality of Support
9.5
709
9.0
4,993
Has the product been a good partner in doing business?
9.4
585
9.1
2,153
Product Direction (% positive)
9.2
702
9.2
6,090
Features by Category
Core HR
8.0
90
8.8
890
8.9
96
9.0
887
6.3
68
8.0
781
7.6
78
8.6
834
8.2
82
8.8
848
8.4
88
8.7
845
Generative AI
6.5
48
7.2
471
Platform
7.7
157
8.2
2227
7.4
126
8.0
2036
Feature Not Available
Feature Not Available
8.6
164
8.9
2251
8.7
160
9.2
2255
8.3
146
8.9
2166
8.3
163
8.8
2222
8.8
163
9.1
2251
Employee Self Service
9.2
545
|
Verified
9.5
5010
|
Verified
8.6
387
|
Verified
8.9
4579
|
Verified
8.4
393
|
Verified
9.0
4641
|
Verified
Administration
9.3
547
|
Verified
9.4
4837
|
Verified
8.6
454
|
Verified
9.0
4521
|
Verified
9.6
535
|
Verified
9.6
4982
|
Verified
8.7
318
|
Verified
8.9
4400
|
Verified
9.3
514
|
Verified
9.2
4600
|
Verified
9.2
437
|
Verified
8.8
4133
|
Verified
9.2
452
|
Verified
9.1
4325
|
Verified
9.4
466
|
Verified
9.2
4498
|
Verified
9.3
440
|
Verified
9.2
4509
|
Verified
Taxes
9.3
535
|
Verified
9.3
4756
|
Verified
9.3
514
|
Verified
9.2
4636
|
Verified
9.3
502
|
Verified
Feature Not Available
Integration
8.5
327
|
Verified
8.6
4044
|
Verified
8.9
355
|
Verified
8.8
4072
|
Verified
8.4
350
|
Verified
8.8
4128
|
Verified
8.6
295
|
Verified
8.6
3878
|
Verified
Platform
8.8
527
|
Verified
9.0
4512
|
Verified
9.0
519
|
Verified
9.2
4524
|
Verified
9.2
516
|
Verified
9.3
4678
|
Verified
9.2
494
|
Verified
9.2
4403
|
Verified
Benefits Administration Platform Features
8.5
105
9.0
1350
8.1
91
8.9
1308
7.0
78
8.4
1214
8.6
98
9.0
1316
8.5
96
9.1
1302
8.8
100
9.2
1335
8.2
89
9.0
1270
7.7
69
8.8
1248
Benefits Administration Platform Features
8.5
105
9.0
1350
8.1
91
8.9
1308
7.0
78
8.4
1214
8.6
98
9.0
1316
8.5
96
9.1
1302
8.8
100
9.2
1335
8.2
89
9.0
1270
8.2
92
9.1
924
7.7
69
8.8
1248
7.4
74
8.5
1056
Feature Not Available
8.3
973
7.8
69
8.9
1038
Generative AI
Feature Not Available
7.2
836
Feature Not Available
7.2
833
Feature Not Available
7.1
828
Platform
7.7
157
8.2
2227
7.4
126
8.0
2036
Feature Not Available
Feature Not Available
8.6
164
8.9
2251
8.7
160
9.2
2255
8.3
146
8.9
2166
8.3
163
8.8
2222
8.8
163
9.1
2251
Platform Basics
Not enough data
8.5
183
Not enough data
9.2
190
Not enough data
8.9
183
Platform Performance
Not enough data
8.8
187
Not enough data
8.5
177
Platform Functionality
Not enough data
9.1
184
Not enough data
8.5
180
Not enough data
8.8
177
Platform Additional Functionality
Not enough data
8.8
179
Not enough data
8.4
174
Not enough data
8.1
171
Generative AI
Not enough data
7.3
157
Operations
8.3
74
Not enough data
8.2
70
Not enough data
8.3
71
Not enough data
8.2
75
Not enough data
7.7
50
Not enough data
Performance reviews
7.0
36
Not enough data
7.1
36
Not enough data
7.5
36
Not enough data
Goals
7.2
38
Not enough data
Feature Not Available
Not enough data
Feedback
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Data
8.3
36
Not enough data
8.3
38
Not enough data
Agentic AI - Performance Management
6.3
5
Not enough data
6.3
5
Not enough data
Platform Basics
Not enough data
9.2
770
Not enough data
9.2
774
Platform Administration
Not enough data
8.6
710
Not enough data
9.1
750
Not enough data
9.0
761
Platform Payment Content
Not enough data
9.0
755
Not enough data
8.4
649
Not enough data
9.1
732
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
7.6
7
Not enough data
7.4
7
Not enough data
7.9
7
Not enough data
Sourcing
8.2
55
Not enough data
8.2
59
Not enough data
7.8
10
Not enough data
7.8
10
Not enough data
7.5
10
Not enough data
Candidate Management - Applicant Tracking System
8.0
59
Not enough data
8.0
10
Not enough data
8.2
10
Not enough data
7.6
9
Not enough data
7.8
9
Not enough data
8.1
8
Not enough data
8.3
8
Not enough data
Platform
7.7
157
8.2
2227
7.4
126
8.0
2036
Feature Not Available
Feature Not Available
8.6
164
8.9
2251
8.7
160
9.2
2255
8.3
146
8.9
2166
8.3
163
8.8
2222
8.8
163
9.1
2251
AI - Applicant Tracking Systems (ATS)
7.9
7
Not enough data
7.9
7
Not enough data
7.4
7
Not enough data
Agentic AI - Onboarding
7.5
10
7.6
240
7.5
10
7.9
242
7.7
10
7.8
242
7.7
10
7.9
243
7.8
10
8.0
245
Platform Content
8.4
83
8.7
1145
8.3
85
9.1
1163
8.7
90
9.2
1161
7.3
68
8.4
1079
8.0
81
8.7
1092
8.0
80
8.6
1085
Platform Additional Functionality
8.6
91
9.2
1139
7.3
52
8.7
1089
7.2
57
8.5
1061
8.3
84
8.9
1107
8.2
84
9.1
1126
Platform Data
7.4
61
8.4
1013
8.0
69
8.7
1054
8.1
73
8.8
1041
Platform
7.7
157
8.2
2227
7.4
126
8.0
2036
Feature Not Available
Feature Not Available
8.6
164
8.9
2251
8.7
160
9.2
2255
8.3
146
8.9
2166
8.3
163
8.8
2222
8.8
163
9.1
2251
Recruiting and Onboarding
8.2
77
8.0
991
8.6
85
9.0
1080
Time Tracking
9.1
128
Not enough data
8.2
105
Not enough data
Feature Not Available
Not enough data
Client Invoicing
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Mobile Time Tracking
9.1
122
Not enough data
Administration
8.2
113
Not enough data
8.3
113
Not enough data
8.3
119
Not enough data
8.2
107
Not enough data
8.9
125
Not enough data
Platform
8.6
129
Not enough data
7.8
100
Not enough data
Feature Not Available
Not enough data
8.9
125
Not enough data
8.6
115
Not enough data
6.8
77
Not enough data
Platform
7.7
157
8.2
2227
7.4
126
8.0
2036
Feature Not Available
Feature Not Available
8.6
164
8.9
2251
8.7
160
9.2
2255
8.3
146
8.9
2166
8.3
163
8.8
2222
8.8
163
9.1
2251
Workforce Management Platform Features
7.7
38
Not enough data
8.2
44
Not enough data
9.0
57
Not enough data
8.5
54
Not enough data
8.0
42
Not enough data
Feature Not Available
Not enough data
7.9
45
Not enough data
9.0
51
Not enough data
7.5
38
Not enough data
7.8
43
Not enough data
Categories
Categories
Shared Categories
APS and Gusto are categorized as Payroll, Benefits Administration, Core HR, and Onboarding
Unique Categories
APS is categorized as Healthcare HR, HCM Software, Performance Management, Time Tracking, Workforce Management, and Applicant Tracking Systems (ATS)
Gusto is categorized as Contractor Payments and Contractor Management
Reviews
Reviewers' Company Size
APS
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Gusto
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
10.8%
Hospital & Health Care
6.8%
Religious Institutions
6.1%
Restaurants
4.9%
Construction
3.9%
Other
67.5%
Non-Profit Organization Management
5.6%
Computer Software
5.3%
Accounting
5.3%
Health, Wellness and Fitness
4.8%
Marketing and Advertising
4.4%
Other
74.6%
Discussions
accruals
2 Comments
RM
Hi Steffan,
Thank you for reaching out regarding accruals. I have passed your feedback on to our Customer Success team so they can reach out.
Have a...Read more
Will the employee start date become anything more?
1 Comment
RM
Hi Hope,
We do not currently have anything planned for changes to the usage of the employee start date. However, we will pass your feedback along to our...Read more
Is there an app for Gusto payroll?
4 Comments
MM
Yes it’s gusto wallet but it’s used by employees or payees not payroll provider.
Read more
Why doesn't Gusto take responsibility and rectify the pay problems that they have caused?
2 Comments
Official Response from Gusto
Hi there, we see you've been in touch with several customer support advocates and managers to help go through the situation as well as provide options for...Read more
What is Gusto used for?
2 Comments
PP
Gusto is payroll software. Online Payroll & HR Solutions etc.Gusto handles payments to employees and contractors and also handles paperwork necessary to help...Read more
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