G2 reviewers report that Gusto excels in user experience, with many praising its intuitive interface and ease of use. Users appreciate how Gusto simplifies payroll, onboarding, and benefits management, making it a go-to choice for small businesses.
Users say that APS offers a reliable and consistent platform, particularly highlighting its user-friendly payroll process. However, some users feel that while APS is easy to navigate, it may not provide the same level of comprehensive features as Gusto.
According to verified reviews, Gusto's implementation process is notably quick and efficient, with users mentioning the intuitive onboarding wizard that helps streamline setup. In contrast, APS users have noted a slightly steeper learning curve during initial setup.
Reviewers mention that Gusto's customer support is responsive and helpful, although it scores slightly lower in support quality compared to APS. Users of Gusto appreciate the quick updates and communication, while APS users commend the availability of staff for assistance.
G2 reviewers highlight Gusto's strong performance in benefits administration, with users noting its ability to track benefits and ensure compliance with tax agencies. APS, while functional, does not seem to match the same level of satisfaction in this area.
Users report that Gusto's pricing is perceived as reasonable for the value it provides, especially for small businesses. APS, on the other hand, offers a lower entry price, but some users feel that the features may not justify the cost when compared to Gusto's offerings.
Pricing
Entry-Level Pricing
APS
Payroll
Starting at $6.00
1 Per Employee Per Month
Per employee per month + $50 base fee per month. $416.67 minimum per month.
+Available at an additional cost
Payroll Tax Filings and Payments*
Federal Forms 940 and 941
State Withholding, Unemployment (if more than one+)
Hi Steffan,
Thank you for reaching out regarding accruals. I have passed your feedback on to our Customer Success team so they can reach out.
Have a...Read more
Will the employee start date become anything more?
1 Comment
RM
Hi Hope,
We do not currently have anything planned for changes to the usage of the employee start date. However, we will pass your feedback along to our...Read more
Why doesn't Gusto take responsibility and rectify the pay problems that they have caused?
2 Comments
Official Response from Gusto
Hi there, we see you've been in touch with several customer support advocates and managers to help go through the situation as well as provide options for...Read more
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.