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At a Glance
Market Segments
Small-Business (86.7% of reviews)
Small-Business (50.0% of reviews)
Entry-Level Pricing
$0.00 1 Per App
$50 per month
Appy Pie
Star Rating
(1,387)4.7 out of 5
Market Segments
Small-Business (86.7% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00 1 Per App
Browse all 5 pricing plansChatBot
Star Rating
(24)4.5 out of 5
Market Segments
Small-Business (50.0% of reviews)
Pros & Cons
Entry-Level Pricing
$50 per month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Appy Pie excels in ease of use with a score of 9.2, making it a preferred choice for small businesses looking for a user-friendly platform, while ChatBot, with a similar score of 9.3, also offers a smooth experience but may require a bit more technical knowledge for setup.
- Reviewers mention that Appy Pie's ticket creation user experience scores 8.7, indicating a solid but not exceptional experience, whereas ChatBot does not provide specific ticketing features, focusing instead on conversational AI capabilities.
- G2 users highlight Appy Pie's strong customer support with a score of 9.4, which is often praised for responsiveness, while ChatBot's support, rated at 9.1, is also reliable but may not match the level of personalized assistance offered by Appy Pie.
- Users on G2 note that Appy Pie's API Designer and custom connectors score highly at 9.4, showcasing its flexibility for integrations, while ChatBot's integration capabilities are also robust but may not offer the same level of customization.
- Reviewers say that Appy Pie's generative AI features, particularly in AI Text Generation, score 8.9, providing decent capabilities, while ChatBot shines with a higher score of 9.2 in the same category, indicating superior performance in generating conversational text.
- Users report that Appy Pie's mobile optimization is rated at 8.8, which is satisfactory for mobile users, while ChatBot's mobile support is rated higher at 9.2, suggesting a more seamless experience for users accessing the platform on mobile devices.
Pricing
Entry-Level Pricing
ChatBot
Starter
$50
per month
For small companies.
- 1000 chats/mo included, then $0.01/chat
- 1 active chatbot
- Unlimited number of stories
Free Trial
Appy Pie
Free Trial is available
ChatBot
Free Trial is available
Ratings
Meets Requirements
9.0
948
9.2
20
Ease of Use
9.2
955
9.3
20
Ease of Setup
9.0
681
8.8
12
Ease of Admin
9.1
675
8.7
10
Quality of Support
9.4
950
9.0
19
Has the product been a good partner in doing business?
9.2
662
9.4
8
Product Direction (% positive)
9.1
895
10.0
18
Features by Category
Ticket and Case Management
8.7
25
Not enough data
8.7
26
Not enough data
8.9
26
Not enough data
8.7
25
Not enough data
8.8
24
Not enough data
9.0
26
Not enough data
8.8
22
Not enough data
8.6
22
Not enough data
Generative AI
7.9
13
Not enough data
7.9
14
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
9.5
31
Not enough data
9.1
30
Not enough data
9.7
34
Not enough data
8.7
28
Not enough data
7.6
25
Not enough data
Platform
9.2
52
Not enough data
8.8
72
Not enough data
9.0
54
Not enough data
8.9
49
Not enough data
8.9
45
Not enough data
8.9
50
Not enough data
Core Conversational Capabilities - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
Not enough data
Not enough data
Not enough data
Interaction
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Task & Flow Management - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Learning
Not enough data
Not enough data
Not enough data
Not enough data
Deployment & Embedding - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Content Generation
Not enough data
Not enough data
Not enough data
Not enough data
Admin & Configuration - AI Chatbots
Not enough data
Not enough data
System
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring & Improvement - AI Chatbots
Not enough data
Not enough data
Reliability & Safety - AI Chatbots
Not enough data
Not enough data
Design
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
9.1
54
9.0
5
9.2
53
8.7
5
9.2
51
8.0
5
9.0
53
8.7
5
9.4
44
8.0
5
Platform
9.3
55
9.3
5
9.3
52
9.0
5
9.1
53
7.7
5
9.3
47
8.3
5
9.3
45
7.0
5
9.2
45
7.7
5
9.2
53
8.3
5
Generative AI
9.2
11
Not enough data
9.2
11
Not enough data
Development
9.2
60
Not enough data
9.3
38
|
Verified
Not enough data
9.3
41
|
Verified
Not enough data
9.1
41
|
Verified
Not enough data
9.5
34
|
Verified
Not enough data
9.3
16
Not enough data
9.3
15
Not enough data
Management
9.5
41
|
Verified
Not enough data
9.2
36
|
Verified
Not enough data
9.4
36
|
Verified
Not enough data
9.4
36
|
Verified
Not enough data
9.4
16
Not enough data
Security
9.2
38
|
Verified
Not enough data
9.1
39
|
Verified
Not enough data
9.1
38
|
Verified
Not enough data
Integration Options
9.1
39
|
Verified
Not enough data
9.1
39
|
Verified
Not enough data
9.0
37
|
Verified
Not enough data
9.0
35
|
Verified
Not enough data
Deployment
9.3
15
Not enough data
9.6
15
Not enough data
Functionality
8.1
300
Not enough data
8.4
299
Not enough data
8.6
292
Not enough data
8.4
297
Not enough data
Data Control
8.5
222
Not enough data
8.6
225
Not enough data
8.8
234
Not enough data
Agentic AI - Drag and Drop App Builder
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
8.9
11
Not enough data
8.5
11
Not enough data
8.5
11
Not enough data
Communication
9.1
25
Not enough data
9.1
25
Not enough data
8.6
25
Not enough data
9.0
25
Not enough data
9.0
25
Not enough data
Internal Use
8.8
72
Not enough data
8.5
28
Not enough data
8.6
28
Not enough data
9.0
26
Not enough data
8.7
25
Not enough data
8.7
26
Not enough data
Generative AI
8.8
27
Not enough data
Self-Service Experience
8.7
56
Not enough data
8.4
51
Not enough data
8.5
49
Not enough data
8.8
58
Not enough data
8.8
56
Not enough data
Self-Service Platform
8.8
55
Not enough data
8.9
52
Not enough data
8.4
50
Not enough data
8.6
54
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
8.6
32
Not enough data
8.5
32
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Photo Editing
Not enough data
Not enough data
Editor - Low-Code Mobile App Builder
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Deployment - Low-Code Mobile App Builder
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
User Interface Design
9.0
268
|
Verified
Not enough data
8.9
293
|
Verified
Not enough data
8.7
307
|
Verified
Not enough data
8.9
271
|
Verified
Not enough data
Data Control
8.8
209
|
Verified
Not enough data
8.9
214
|
Verified
Not enough data
9.0
228
|
Verified
Not enough data
Publishing
9.0
290
|
Verified
Not enough data
9.0
289
|
Verified
Not enough data
9.1
256
|
Verified
Not enough data
Agentic AI - No-Code Development Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customizations
8.6
42
Not enough data
9.3
42
Not enough data
8.6
39
Not enough data
9.0
41
Not enough data
Growth
8.5
39
Not enough data
8.9
37
Not enough data
8.5
37
Not enough data
8.7
33
Not enough data
8.7
39
Not enough data
Content
8.8
37
Not enough data
8.5
38
Not enough data
8.8
40
Not enough data
8.3
33
Not enough data
Support
9.2
42
Not enough data
Categories
Categories
Shared Categories
Appy Pie and ChatBot are categorized as Chatbots
Reviews
Reviewers' Company Size
Appy Pie
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ChatBot
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Health, Wellness and Fitness
6.0%
Education Management
4.5%
Entertainment
4.4%
Marketing and Advertising
4.0%
Information Technology and Services
3.9%
Other
77.2%
Information Technology and Services
18.2%
Retail
13.6%
Internet
13.6%
Financial Services
13.6%
Computer Software
13.6%
Other
27.3%
Discussions
Will there be further updates to Appy Pie to allow better home screen customization and sub page customization?
2 Comments
AG
Yes we added a new product called Design, which has a vast collection of Splash Screens, App Backgrounds & App Icons etc with ability to customize them.Read more
Which payment methods do you accept?
2 Comments
Official Response from Appy Pie
We accept payments through Credit Cards, Debit Cards, PayPal, & Online Banking.
(Payment methods are country specific & some may be unavailable in your...Read more
How can i get a design service to radically improve the design and the look and feel of the app.
2 Comments
MS
I would say hold off, and talk to your customers about what they want. We were going to get a service and decided after talking to Appy Pie to talk to our...Read more
ChatBot has no discussions with answers
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