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At a Glance
Market Segments
Small-Business (82.5% of reviews)
Small-Business (68.2% of reviews)
Entry-Level Pricing
$20.00 1 User Per Month
No pricing available
Apptivo
Star Rating
(217)4.4 out of 5
Market Segments
Small-Business (82.5% of reviews)
Pros & Cons
Entry-Level Pricing
$20.00 1 User Per Month
Browse all 4 pricing plansSuiteCRM
Star Rating
(94)4.2 out of 5
Market Segments
Small-Business (68.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about SuiteCRMSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Apptivo excels in Quality of Support with a score of 9.0, while SuiteCRM's support quality is rated lower at 8.0. Reviewers mention that Apptivo's support team is responsive and helpful, making it easier for small businesses to resolve issues quickly.
- Reviewers mention that SuiteCRM shines in Contact & Account Management with a score of 9.0 compared to Apptivo's 8.3. Users on G2 appreciate SuiteCRM's robust features for managing customer relationships, which they find essential for their sales processes.
- Users say that Apptivo's Ease of Use is rated at 8.3, which is higher than SuiteCRM's 7.9. Reviewers mention that Apptivo's user interface is intuitive, making it easier for new users to navigate and utilize the software effectively.
- G2 users report that SuiteCRM outperforms Apptivo in Lead Management, scoring 8.8 versus Apptivo's 7.9. Reviewers highlight SuiteCRM's advanced lead tracking and nurturing capabilities as a significant advantage for sales teams.
- Users on G2 mention that Apptivo's Task Management features, particularly in Recurring Tasks, score impressively at 8.9, while SuiteCRM's features in this area are not as strong. Reviewers appreciate the flexibility and ease of setting up recurring tasks in Apptivo.
- Reviewers mention that SuiteCRM provides better Reporting & Analytics capabilities, scoring 8.4 compared to Apptivo's 7.1. Users report that SuiteCRM's dashboards and forecasting tools are more comprehensive, allowing for better data-driven decision-making.
Pricing
Entry-Level Pricing
Apptivo
Lite
$20.00
1 User Per Month
- 18 Apps
- 100 Custom Fields per app
- 25 Workflows
SuiteCRM
No pricing availableFree Trial
Apptivo
Free Trial is available
SuiteCRM
No trial information availableRatings
Meets Requirements
8.5
173
8.6
78
Ease of Use
8.3
179
7.9
78
Ease of Setup
7.8
108
8.2
37
Ease of Admin
8.1
103
8.2
35
Quality of Support
9.1
171
8.0
73
Has the product been a good partner in doing business?
9.0
101
8.8
34
Product Direction (% positive)
8.7
172
8.4
75
Features by Category
Sales Force Automation
8.3
105
|
Verified
9.0
67
|
Verified
6.6
67
Feature Not Available
7.6
99
|
Verified
8.5
62
|
Verified
8.1
92
|
Verified
8.4
66
|
Verified
7.1
63
|
Verified
8.2
56
|
Verified
7.2
75
|
Verified
8.2
59
|
Verified
7.7
78
|
Verified
8.2
58
|
Verified
7.7
76
|
Verified
8.3
59
|
Verified
7.6
77
|
Verified
8.2
59
|
Verified
Marketing Automation
6.9
77
|
Verified
8.3
54
|
Verified
7.1
69
|
Verified
8.0
56
|
Verified
7.9
91
|
Verified
8.8
60
|
Verified
6.3
62
Feature Not Available
Customer Support
7.6
75
|
Verified
8.1
56
|
Verified
8.0
76
|
Verified
8.0
54
|
Verified
7.6
74
|
Verified
7.8
57
|
Verified
7.9
70
7.6
53
|
Verified
7.7
66
|
Verified
8.0
55
|
Verified
Reporting & Analytics
7.0
83
|
Verified
8.4
64
|
Verified
7.8
85
|
Verified
8.3
66
|
Verified
6.5
63
|
Verified
7.9
59
|
Verified
Mobile & Social
6.4
63
Feature Not Available
6.6
65
8.1
48
7.4
70
|
Verified
8.2
51
|
Verified
Platform
8.1
82
|
Verified
8.6
38
|
Verified
7.7
73
|
Verified
8.5
38
|
Verified
8.2
78
|
Verified
8.8
38
|
Verified
7.0
61
8.4
34
|
Verified
6.0
55
8.4
34
|
Verified
7.1
64
|
Verified
8.6
35
|
Verified
8.1
72
|
Verified
8.6
37
|
Verified
7.4
66
|
Verified
7.8
35
|
Verified
Integration
7.5
70
|
Verified
8.4
35
|
Verified
6.8
59
|
Verified
7.7
30
|
Verified
6.6
54
7.7
30
|
Verified
Generative AI
6.9
24
7.0
5
Agentic AI - CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Ticket and Case Management
9.3
10
|
Verified
Not enough data
9.3
10
|
Verified
Not enough data
8.6
11
|
Verified
Not enough data
8.7
10
|
Verified
Not enough data
7.8
10
Not enough data
8.2
10
|
Verified
Not enough data
8.2
11
Not enough data
9.1
11
|
Verified
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
8.3
10
|
Verified
Not enough data
8.8
11
|
Verified
Not enough data
9.1
11
Not enough data
7.8
10
Not enough data
7.7
10
|
Verified
Not enough data
Platform
9.2
6
|
Verified
Not enough data
9.0
8
|
Verified
Not enough data
9.6
8
|
Verified
Not enough data
6.3
5
|
Verified
Not enough data
9.7
10
|
Verified
Not enough data
9.0
10
|
Verified
Not enough data
Tasks
8.3
21
|
Verified
Not enough data
8.2
21
|
Verified
Not enough data
8.3
22
|
Verified
Not enough data
8.4
20
|
Verified
Not enough data
8.1
21
|
Verified
Not enough data
Feature Not Available
Not enough data
8.3
21
|
Verified
Not enough data
Feature Not Available
Not enough data
Projects
8.7
19
|
Verified
Not enough data
8.4
19
|
Verified
Not enough data
7.7
17
|
Verified
Not enough data
8.0
19
|
Verified
Not enough data
8.2
21
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.7
20
|
Verified
Not enough data
Feature Not Available
Not enough data
7.8
18
|
Verified
Not enough data
7.5
17
|
Verified
Not enough data
Resource Management
8.2
18
|
Verified
Not enough data
8.0
18
|
Verified
Not enough data
7.9
21
|
Verified
Not enough data
Project Monitoring
7.9
16
|
Verified
Not enough data
7.9
16
|
Verified
Not enough data
8.6
20
|
Verified
Not enough data
Generative AI
7.1
7
Not enough data
7.1
7
Not enough data
Agentic AI - Project Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Bill Generation
8.8
17
Not enough data
8.7
18
Not enough data
8.6
16
Not enough data
Bill Processing
8.6
17
Not enough data
7.9
15
Not enough data
8.3
17
Not enough data
Integration
8.3
16
Not enough data
8.8
16
Not enough data
7.7
15
Not enough data
Agentic AI - Billing
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
6.9
6
Not enough data
6.9
6
Not enough data
Before the Job
9.0
23
Not enough data
7.8
20
Not enough data
8.1
24
Not enough data
8.2
20
Not enough data
On the Job
7.8
20
Not enough data
7.9
21
Not enough data
8.0
19
Not enough data
7.9
21
Not enough data
8.3
18
Not enough data
After the Job
7.9
22
Not enough data
7.0
20
Not enough data
8.3
20
Not enough data
8.5
21
Not enough data
Agentic AI - Field Service Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Time Tracking
7.5
19
Not enough data
8.1
20
Not enough data
7.9
19
Not enough data
Client Invoicing
9.2
15
Not enough data
9.2
14
Not enough data
Feature Not Available
Not enough data
Mobile Time Tracking
8.0
16
Not enough data
Administration
8.3
16
Not enough data
8.2
17
Not enough data
8.6
17
Not enough data
8.6
14
Not enough data
8.8
17
Not enough data
Platform
8.5
17
Not enough data
9.4
14
Not enough data
9.0
13
Not enough data
9.0
17
Not enough data
8.4
15
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
Apptivo and SuiteCRM are categorized as CRM
Unique Categories
Apptivo is categorized as Time Tracking, Billing, Help Desk, Field Service Management, and Project Management
SuiteCRM is categorized as Online Form Builder
Reviews
Reviewers' Company Size
Apptivo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SuiteCRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
6.6%
Construction
6.6%
Marketing and Advertising
6.1%
Telecommunications
3.8%
Real Estate
3.8%
Other
73.1%
Information Technology and Services
15.9%
Computer Software
9.1%
Telecommunications
6.8%
Internet
5.7%
Accounting
5.7%
Other
56.8%
Alternatives
Discussions
Do I have to pay for each app I use?
1 Comment
Official Response from Apptivo
No, all apps are included within the single monthly price, offering unparalleled value for your business.Read more
Can I access Apptivo Apps using my Mobile phone?
1 Comment
Official Response from Apptivo
Apptivo is accessible through all mobile phones using our Android, iOS, or Windows apps. You can also use your mobile web browser to access Apptivo as well.Read more
Do I need an experienced IT consultant to setup/manage my account?
1 Comment
Official Response from Apptivo
No that’s not needed. If you are just getting started, you should be able to navigate around the various Apps and get started with the ones that are most...Read more
SuiteCRM has no discussions with answers
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