Compare Apptivo and Kommo
At a Glance
Market Segments
Small-Business (81.9% of reviews)
Small-Business (80.0% of reviews)
Entry-Level Pricing
$20.00 1 User Per Month
$15.00
Apptivo
Star Rating
(222)4.4 out of 5
Market Segments
Small-Business (81.9% of reviews)
Pros & Cons
Entry-Level Pricing
$20.00 1 User Per Month
Browse all 4 pricing plans
Kommo
Star Rating
(57)4.2 out of 5
Market Segments
Small-Business (80.0% of reviews)
Pros & Cons
Entry-Level Pricing
$15.00
Free Trial is available
Browse all 3 pricing plans
Apptivo vs Kommo
When assessing the two solutions, reviewers found them equally easy to use. However, Kommo is easier to set up and administer. While Apptivo is easier to do business with overall.
- Reviewers felt that Apptivo meets the needs of their business better than Kommo.
- When comparing quality of ongoing product support, reviewers felt that Apptivo is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Apptivo over Kommo.
Pricing
Entry-Level Pricing
Apptivo
Lite
$20.00
1 User Per Month
- 18 Apps
- 100 Custom Fields per app
- 25 Workflows
Kommo
Basic
$15.00
Designed to boost the effectiveness of small sales teams
- Lead & Contact Management
- Custom sales pipeline(s)
- Lists & product catalogs
Free Trial
Apptivo
Free Trial is available
Kommo
Free Trial is available
Ratings
Meets Requirements
8.5
175
8.3
37
Ease of Use
8.3
181
8.3
39
Ease of Setup
7.8
110
7.9
26
Ease of Admin
8.1
105
8.8
18
Quality of Support
9.0
173
8.2
36
Has the product been a good partner in doing business?
8.9
103
8.2
18
Product Direction (% positive)
8.7
174
8.4
37
Features by Category
Sales Force Automation
8.3
106
|
Verified
8.5
28
|
Verified
6.6
67
Feature Not Available
7.7
100
|
Verified
8.4
32
|
Verified
8.1
93
|
Verified
8.1
30
|
Verified
7.1
63
|
Verified
7.5
22
7.2
75
|
Verified
8.1
25
|
Verified
7.7
78
|
Verified
6.7
22
|
Verified
7.7
76
|
Verified
6.6
21
7.6
77
|
Verified
7.9
21
|
Verified
Marketing Automation
6.9
77
|
Verified
8.0
21
|
Verified
7.1
69
|
Verified
7.9
21
7.9
91
|
Verified
9.0
31
|
Verified
6.3
62
Feature Not Available
Customer Support
7.6
75
|
Verified
7.5
22
8.0
76
|
Verified
7.4
21
7.6
74
|
Verified
6.9
18
7.9
70
7.0
16
7.7
66
|
Verified
6.9
18
Reporting & Analytics
7.0
84
|
Verified
7.4
26
|
Verified
7.8
86
|
Verified
7.6
25
|
Verified
6.5
63
|
Verified
7.2
20
|
Verified
Mobile & Social
6.4
63
6.7
17
|
Verified
6.6
65
7.5
19
|
Verified
7.4
71
|
Verified
7.1
21
|
Verified
Platform
8.1
82
|
Verified
7.8
17
|
Verified
7.7
73
|
Verified
7.9
15
|
Verified
8.2
78
|
Verified
7.6
15
|
Verified
7.0
61
8.2
11
|
Verified
6.0
55
6.8
11
7.1
64
|
Verified
6.8
10
8.1
72
|
Verified
8.1
14
|
Verified
7.4
66
|
Verified
6.8
10
Integration
7.5
70
|
Verified
7.3
14
|
Verified
6.8
59
|
Verified
7.4
13
|
Verified
6.6
54
7.7
10
|
Verified
Generative AI
6.9
24
6.3
5
Agentic AI - CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.6
7
Ticket and Case Management
9.3
10
|
Verified
Not enough data
9.3
10
|
Verified
Not enough data
8.6
11
|
Verified
Not enough data
8.7
10
|
Verified
Not enough data
7.8
10
Not enough data
8.2
10
|
Verified
Not enough data
8.2
11
Not enough data
9.1
11
|
Verified
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
8.3
10
|
Verified
Not enough data
8.8
11
|
Verified
Not enough data
9.1
11
Not enough data
7.8
10
Not enough data
7.7
10
|
Verified
Not enough data
Platform
9.2
6
|
Verified
Not enough data
9.0
8
|
Verified
Not enough data
9.6
8
|
Verified
Not enough data
6.3
5
|
Verified
Not enough data
9.7
10
|
Verified
Not enough data
9.0
10
|
Verified
Not enough data
Tasks
8.3
21
|
Verified
Not enough data
8.2
21
|
Verified
Not enough data
8.3
22
|
Verified
Not enough data
8.4
20
|
Verified
Not enough data
8.1
21
|
Verified
Not enough data
Feature Not Available
Not enough data
8.3
21
|
Verified
Not enough data
Feature Not Available
Not enough data
Projects
8.7
19
|
Verified
Not enough data
8.4
19
|
Verified
Not enough data
7.7
17
|
Verified
Not enough data
8.0
19
|
Verified
Not enough data
8.2
21
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.7
20
|
Verified
Not enough data
Feature Not Available
Not enough data
7.8
18
|
Verified
Not enough data
7.5
17
|
Verified
Not enough data
Resource Management
8.2
18
|
Verified
Not enough data
8.0
18
|
Verified
Not enough data
7.9
21
|
Verified
Not enough data
Project Monitoring
7.9
16
|
Verified
Not enough data
7.9
16
|
Verified
Not enough data
8.6
20
|
Verified
Not enough data
Generative AI
7.1
7
Not enough data
7.1
7
Not enough data
Agentic AI - Project Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Bill Generation
8.8
17
Not enough data
8.7
18
Not enough data
8.6
16
Not enough data
Bill Processing
8.6
17
Not enough data
7.9
15
Not enough data
8.3
17
Not enough data
Integration
8.3
16
Not enough data
8.8
16
Not enough data
7.7
15
Not enough data
Agentic AI - Billing
Not enough data
Not enough data
Generative AI
6.9
6
Not enough data
6.9
6
Not enough data
Before the Job
9.0
23
Not enough data
7.8
20
Not enough data
8.1
24
Not enough data
8.2
20
Not enough data
On the Job
7.8
20
Not enough data
7.9
21
Not enough data
8.0
19
Not enough data
7.9
21
Not enough data
8.3
18
Not enough data
After the Job
7.9
22
Not enough data
7.0
20
Not enough data
8.3
20
Not enough data
8.5
21
Not enough data
Agentic AI - Field Service Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Time Tracking
7.5
19
Not enough data
8.2
21
Not enough data
7.9
19
Not enough data
Client Invoicing
9.2
15
Not enough data
9.2
14
Not enough data
Feature Not Available
Not enough data
Mobile Time Tracking
8.0
16
Not enough data
Administration
8.3
16
Not enough data
8.2
17
Not enough data
8.6
17
Not enough data
8.6
14
Not enough data
8.8
17
Not enough data
Platform
8.5
17
Not enough data
9.4
14
Not enough data
9.0
13
Not enough data
9.0
17
Not enough data
8.4
15
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
Apptivo and Kommo are categorized as CRM
Unique Categories
Apptivo is categorized as Time Tracking, Billing, Help Desk, Field Service Management, and Project Management
Kommo has no unique categories
Reviews
Reviewers' Company Size
Apptivo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Kommo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
6.5%
Construction
6.5%
Marketing and Advertising
6.1%
Financial Services
3.7%
Telecommunications
3.7%
Other
73.4%
Marketing and Advertising
23.8%
Information Technology and Services
11.9%
Computer & Network Security
4.8%
Computer Software
4.8%
Education Management
4.8%
Other
50.0%
Alternatives
Discussions
Is Apptivo compatible with all Browsers?
1 Comment
Official Response from Apptivo
Apptivo works with FireFox, Chrome, Safari and Internet Explorer. We strive hard to keep up with browser releases, but there is generally a lag between a new...Read more
How do I restrict the Apps that each employee can access?
1 Comment
Official Response from Apptivo
There is a ‘Roles’ section in the employee definition/maintenance page. You can assign the appropriate roles for each employee, which will ensure they have...Read more
How secure is my data?
1 Comment
Official Response from Apptivo
We are an SSAE16 certified organization which employs several levels of security to ensure that your data is safe and secure:
Communication Layer
All the...Read more
I've noticed some affordable/low budget CRM solutions have start up costs associated with their service. Does amoCRM have any startup fees, or any contracts?
1 Comment
EM
According to their website (http://www.amocrm.com/shop/), there is a free tier of their product. They also offer tiers at $10, $19, $49, $99/month with...Read more
Kommo has no more discussions with answers
