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Compare Apptivo and Kickserv 
At a Glance
Market Segments
Small-Business (82.5% of reviews)
Small-Business (82.5% of reviews)
Entry-Level Pricing
$20.00 1 User Per Month
Starting at $60.00 Per Month
Apptivo
Star Rating
(219)4.4 out of 5
Market Segments
Small-Business (82.5% of reviews)
Pros & Cons
Entry-Level Pricing
$20.00 1 User Per Month
Browse all 4 pricing plansKickserv
Star Rating
(177)4.5 out of 5
Market Segments
Small-Business (82.5% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $60.00 Per Month
Free Trial is available
Browse all 3 pricing plansApptivo vs Kickserv
When assessing the two solutions, reviewers found Kickserv easier to use, set up, and administer. Reviewers also preferred doing business with Kickserv overall.
- Reviewers felt that Apptivo meets the needs of their business better than Kickserv.
- When comparing quality of ongoing product support, reviewers felt that Kickserv is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Kickserv over Apptivo.
Pricing
Entry-Level Pricing
Apptivo
Lite
$20.00
1 User Per Month
- 18 Apps
- 100 Custom Fields per app
- 25 Workflows
Kickserv
START
Starting at $60.00
Per Month
- Includes 5 Users and QuickBooks Online Integration
- Standard Reports
- Automated Customer Reminders
Free Trial
Apptivo
Free Trial is available
Kickserv
Free Trial is available
Ratings
Meets Requirements
8.5
174
8.4
166
Ease of Use
8.3
180
8.9
167
Ease of Setup
7.8
109
8.9
103
Ease of Admin
8.1
104
9.1
99
Quality of Support
9.1
172
9.2
162
Has the product been a good partner in doing business?
9.0
102
9.1
97
Product Direction (% positive)
8.7
173
8.9
166
Features by Category
Sales Force Automation
8.3
105
|
Verified
Not enough data
6.6
67
Not enough data
7.6
99
|
Verified
Not enough data
8.1
92
|
Verified
Not enough data
7.1
63
|
Verified
Not enough data
7.2
75
|
Verified
Not enough data
7.7
78
|
Verified
Not enough data
7.7
76
|
Verified
Not enough data
7.6
77
|
Verified
Not enough data
Marketing Automation
6.9
77
|
Verified
Not enough data
7.1
69
|
Verified
Not enough data
7.9
91
|
Verified
Not enough data
6.3
62
Not enough data
Customer Support
7.6
75
|
Verified
Not enough data
8.0
76
|
Verified
Not enough data
7.6
74
|
Verified
Not enough data
7.9
70
Not enough data
7.7
66
|
Verified
Not enough data
Reporting & Analytics
7.0
83
|
Verified
Not enough data
7.8
85
|
Verified
Not enough data
6.5
63
|
Verified
Not enough data
Mobile & Social
6.4
63
Not enough data
6.6
65
Not enough data
7.4
70
|
Verified
Not enough data
Platform
8.1
82
|
Verified
Not enough data
7.7
73
|
Verified
Not enough data
8.2
78
|
Verified
Not enough data
7.0
61
Not enough data
6.0
55
Not enough data
7.1
64
|
Verified
Not enough data
8.1
72
|
Verified
Not enough data
7.4
66
|
Verified
Not enough data
Integration
7.5
70
|
Verified
Not enough data
6.8
59
|
Verified
Not enough data
6.6
54
Not enough data
Generative AI
6.9
24
Not enough data
Agentic AI - CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Ticket and Case Management
9.3
10
|
Verified
Not enough data
9.3
10
|
Verified
Not enough data
8.6
11
|
Verified
Not enough data
8.7
10
|
Verified
Not enough data
7.8
10
Not enough data
8.2
10
|
Verified
Not enough data
8.2
11
Not enough data
9.1
11
|
Verified
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
8.3
10
|
Verified
Not enough data
8.8
11
|
Verified
Not enough data
9.1
11
Not enough data
7.8
10
Not enough data
7.7
10
|
Verified
Not enough data
Platform
9.2
6
|
Verified
Not enough data
9.0
8
|
Verified
Not enough data
9.6
8
|
Verified
Not enough data
6.3
5
|
Verified
Not enough data
9.7
10
|
Verified
Not enough data
9.0
10
|
Verified
Not enough data
Tasks
8.3
21
|
Verified
Not enough data
8.2
21
|
Verified
Not enough data
8.3
22
|
Verified
Not enough data
8.4
20
|
Verified
Not enough data
8.1
21
|
Verified
Not enough data
Feature Not Available
Not enough data
8.3
21
|
Verified
Not enough data
Feature Not Available
Not enough data
Projects
8.7
19
|
Verified
Not enough data
8.4
19
|
Verified
Not enough data
7.7
17
|
Verified
Not enough data
8.0
19
|
Verified
Not enough data
8.2
21
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.7
20
|
Verified
Not enough data
Feature Not Available
Not enough data
7.8
18
|
Verified
Not enough data
7.5
17
|
Verified
Not enough data
Resource Management
8.2
18
|
Verified
Not enough data
8.0
18
|
Verified
Not enough data
7.9
21
|
Verified
Not enough data
Project Monitoring
7.9
16
|
Verified
Not enough data
7.9
16
|
Verified
Not enough data
8.6
20
|
Verified
Not enough data
Generative AI
7.1
7
Not enough data
7.1
7
Not enough data
Agentic AI - Project Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Bill Generation
8.8
17
Not enough data
8.7
18
Not enough data
8.6
16
Not enough data
Bill Processing
8.6
17
Not enough data
7.9
15
Not enough data
8.3
17
Not enough data
Integration
8.3
16
Not enough data
8.8
16
Not enough data
7.7
15
Not enough data
Agentic AI - Billing
Not enough data
Not enough data
Customer Management
Not enough data
9.2
17
Not enough data
9.6
17
Not enough data
9.5
18
Service Management
Not enough data
9.5
19
Not enough data
9.5
18
Not enough data
Feature Not Available
Not enough data
9.4
18
Not enough data
9.3
18
Not enough data
Feature Not Available
Business Management
Not enough data
9.3
17
Not enough data
9.2
17
Not enough data
Feature Not Available
Not enough data
9.5
16
Not enough data
9.3
15
Generative AI
6.9
6
Feature Not Available
6.9
6
Feature Not Available
Before the Job
9.0
23
9.0
106
7.8
20
9.1
94
8.1
24
9.2
103
8.2
20
8.6
100
On the Job
7.8
20
8.7
72
7.9
21
8.7
94
8.0
19
8.0
82
7.9
21
8.6
91
8.3
18
8.5
74
After the Job
7.9
22
8.4
97
7.0
20
Feature Not Available
8.3
20
9.0
98
8.5
21
Feature Not Available
Agentic AI - Field Service Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Time Tracking
7.5
19
Not enough data
8.2
21
Not enough data
7.9
19
Not enough data
Client Invoicing
9.2
15
Not enough data
9.2
14
Not enough data
Feature Not Available
Not enough data
Mobile Time Tracking
8.0
16
Not enough data
Administration
8.3
16
Not enough data
8.2
17
Not enough data
8.6
17
Not enough data
8.6
14
Not enough data
8.8
17
Not enough data
Platform
8.5
17
Not enough data
9.4
14
Not enough data
9.0
13
Not enough data
9.0
17
Not enough data
8.4
15
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
Apptivo and Kickserv are categorized as Field Service Management
Unique Categories
Reviews
Reviewers' Company Size
Apptivo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Kickserv
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
6.6%
Construction
6.6%
Marketing and Advertising
6.1%
Telecommunications
3.8%
Real Estate
3.8%
Other
73.2%
Construction
29.1%
Consumer Services
11.6%
Facilities Services
6.4%
Computer Software
5.2%
Information Technology and Services
3.5%
Other
44.2%
Alternatives
Discussions
Do I have to pay for each app I use?
1 Comment
Official Response from Apptivo
No, all apps are included within the single monthly price, offering unparalleled value for your business.Read more
Can I access Apptivo Apps using my Mobile phone?
1 Comment
Official Response from Apptivo
Apptivo is accessible through all mobile phones using our Android, iOS, or Windows apps. You can also use your mobile web browser to access Apptivo as well.Read more
Do I need an experienced IT consultant to setup/manage my account?
1 Comment
Official Response from Apptivo
No that’s not needed. If you are just getting started, you should be able to navigate around the various Apps and get started with the ones that are most...Read more
What is Kickserv?
1 Comment
SK
Kickserv is a Field Service Management cloud-based application for small-medium sized businesses.
Create estimates, schedule jobs, send out invoices, and...Read more
Is Kickserv right for my business?
1 Comment
SK
Kickserv is ideal for small-medium sized home services businesses.
Industries served include:
Plumbing & Pumping
Restoration Services
HVAC &...Read more
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