Compare Apptivo and Dynamics 365 Sales

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At a Glance
Apptivo
Apptivo
Star Rating
(220)4.4 out of 5
Market Segments
Small-Business (82.6% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$20.00 1 User Per Month
Browse all 4 pricing plans
Dynamics 365 Sales
Dynamics 365 Sales
Star Rating
(1,611)3.8 out of 5
Market Segments
Mid-Market (39.3% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$210/month per user
Browse all 3 pricing plans

Apptivo vs Dynamics 365 Sales

When assessing the two solutions, reviewers found Apptivo easier to use, set up, and administer. Reviewers also preferred doing business with Apptivo overall.

  • Reviewers felt that Apptivo meets the needs of their business better than Dynamics 365 Sales.
  • When comparing quality of ongoing product support, reviewers felt that Apptivo is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of Apptivo over Dynamics 365 Sales.
Pricing
Entry-Level Pricing
Apptivo
Lite
$20.00
1 User Per Month
Browse all 4 pricing plans
Dynamics 365 Sales
Dynamics 365 Plan
$210
/month per user
Browse all 3 pricing plans
Free Trial
Apptivo
Free Trial is available
Dynamics 365 Sales
No trial information available
Ratings
Meets Requirements
8.5
174
8.1
1,286
Ease of Use
8.3
180
7.4
1,292
Ease of Setup
7.8
109
7.2
412
Ease of Admin
8.1
104
7.6
383
Quality of Support
9.1
172
7.5
1,127
Has the product been a good partner in doing business?
9.0
102
7.8
378
Product Direction (% positive)
8.7
173
6.3
1,266
Features by Category
Sales Force Automation
8.3
105
|
Verified
8.1
965
|
Verified
6.6
67
7.9
679
|
Verified
7.6
99
|
Verified
7.9
904
|
Verified
8.1
92
|
Verified
7.8
970
|
Verified
7.1
63
|
Verified
7.6
735
|
Verified
7.2
75
|
Verified
7.9
867
|
Verified
7.7
78
|
Verified
7.6
729
|
Verified
7.7
76
|
Verified
7.8
719
|
Verified
7.6
77
|
Verified
8.0
768
|
Verified
Marketing Automation
6.9
77
|
Verified
7.6
754
|
Verified
7.1
69
|
Verified
7.5
732
|
Verified
7.9
91
|
Verified
7.8
820
|
Verified
6.3
62
7.6
642
|
Verified
Customer Support
7.6
75
|
Verified
8.0
708
|
Verified
8.0
76
|
Verified
7.8
672
|
Verified
7.6
74
|
Verified
7.9
694
|
Verified
7.9
70
7.7
603
|
Verified
7.7
66
|
Verified
7.9
630
|
Verified
Reporting & Analytics
7.0
83
|
Verified
7.9
896
|
Verified
7.8
85
|
Verified
7.9
945
|
Verified
6.5
63
|
Verified
7.7
783
|
Verified
Mobile & Social
6.4
63
7.5
556
|
Verified
6.6
65
7.6
550
|
Verified
7.4
70
|
Verified
7.4
620
|
Verified
Platform
8.1
82
|
Verified
8.1
293
|
Verified
7.7
73
|
Verified
8.1
308
|
Verified
8.2
78
|
Verified
8.2
301
|
Verified
7.0
61
7.9
227
|
Verified
6.0
55
7.9
249
|
Verified
7.1
64
|
Verified
7.8
275
|
Verified
8.1
72
|
Verified
7.7
291
|
Verified
7.4
66
|
Verified
7.8
254
|
Verified
Integration
7.5
70
|
Verified
7.9
297
|
Verified
6.8
59
|
Verified
7.8
232
|
Verified
6.6
54
7.6
238
|
Verified
Generative AI
6.9
24
8.1
18
Agentic AI - CRM
Not enough data
8.0
5
Not enough data
6.7
5
Not enough data
7.4
7
Not enough data
9.0
5
Not enough data
8.3
5
Not enough data
8.7
5
Not enough data
8.3
5
8.7
16
Not enough data
Ticket and Case Management
9.3
10
|
Verified
Not enough data
9.3
10
|
Verified
Not enough data
8.6
11
|
Verified
Not enough data
8.7
10
|
Verified
Not enough data
7.8
10
Not enough data
8.2
10
|
Verified
Not enough data
8.2
11
Not enough data
9.1
11
|
Verified
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
8.3
10
|
Verified
Not enough data
8.8
11
|
Verified
Not enough data
9.1
11
Not enough data
7.8
10
Not enough data
7.7
10
|
Verified
Not enough data
Platform
9.2
6
|
Verified
Not enough data
9.0
8
|
Verified
Not enough data
9.6
8
|
Verified
Not enough data
6.3
5
|
Verified
Not enough data
9.7
10
|
Verified
Not enough data
9.0
10
|
Verified
Not enough data
8.1
26
Not enough data
Tasks
8.3
21
|
Verified
Not enough data
8.2
21
|
Verified
Not enough data
8.3
22
|
Verified
Not enough data
8.4
20
|
Verified
Not enough data
8.1
21
|
Verified
Not enough data
Feature Not Available
Not enough data
8.3
21
|
Verified
Not enough data
Feature Not Available
Not enough data
Projects
8.7
19
|
Verified
Not enough data
8.4
19
|
Verified
Not enough data
7.7
17
|
Verified
Not enough data
8.0
19
|
Verified
Not enough data
8.2
21
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.7
20
|
Verified
Not enough data
Feature Not Available
Not enough data
7.8
18
|
Verified
Not enough data
7.5
17
|
Verified
Not enough data
Resource Management
8.2
18
|
Verified
Not enough data
8.0
18
|
Verified
Not enough data
7.9
21
|
Verified
Not enough data
Project Monitoring
7.9
16
|
Verified
Not enough data
7.9
16
|
Verified
Not enough data
8.6
20
|
Verified
Not enough data
Generative AI
7.1
7
Not enough data
7.1
7
Not enough data
Agentic AI - Project Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.4
20
Not enough data
Bill Generation
8.8
17
Not enough data
8.7
18
Not enough data
8.6
16
Not enough data
Bill Processing
8.6
17
Not enough data
7.9
15
Not enough data
8.3
17
Not enough data
Integration
8.3
16
Not enough data
8.8
16
Not enough data
7.7
15
Not enough data
Agentic AI - Billing
Not enough data
Not enough data
Field Service ManagementHide 18 FeaturesShow 18 Features
7.9
26
Not enough data
Generative AI
6.9
6
Not enough data
6.9
6
Not enough data
Before the Job
9.0
23
Not enough data
7.8
20
Not enough data
8.1
24
Not enough data
8.2
20
Not enough data
On the Job
7.8
20
Not enough data
7.9
21
Not enough data
8.0
19
Not enough data
7.9
21
Not enough data
8.3
18
Not enough data
After the Job
7.9
22
Not enough data
7.0
20
Not enough data
8.3
20
Not enough data
8.5
21
Not enough data
Agentic AI - Field Service Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.5
22
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
Not enough data
8.7
21
Not enough data
8.5
21
Not enough data
8.4
20
Not enough data
8.1
21
Not enough data
8.7
20
Predictive Analytics
Not enough data
8.7
20
Not enough data
8.6
19
Not enough data
8.3
19
Not enough data
8.3
19
Sales Management
Not enough data
8.8
20
Not enough data
8.7
19
Not enough data
8.5
20
Not enough data
8.7
20
Not enough data
8.6
6
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
Not enough data
8.9
6
Not enough data
8.6
6
Not enough data
7.5
6
Not enough data
8.6
6
Feedback
Not enough data
8.9
6
Not enough data
8.9
6
Not enough data
8.6
6
Not enough data
9.2
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
8.6
6
Generative AI
Not enough data
Not enough data
Accounting & FinanceHide 1 FeatureShow 1 Feature
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
8.5
27
Not enough data
Time Tracking
7.5
19
Not enough data
8.2
21
Not enough data
7.9
19
Not enough data
Client Invoicing
9.2
15
Not enough data
9.2
14
Not enough data
Feature Not Available
Not enough data
Mobile Time Tracking
8.0
16
Not enough data
Administration
8.3
16
Not enough data
8.2
17
Not enough data
8.6
17
Not enough data
8.6
14
Not enough data
8.8
17
Not enough data
Platform
8.5
17
Not enough data
9.4
14
Not enough data
9.0
13
Not enough data
9.0
17
Not enough data
8.4
15
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
Apptivo
Apptivo
Dynamics 365 Sales
Dynamics 365 Sales
Apptivo and Dynamics 365 Sales are categorized as CRM
Unique Categories
Dynamics 365 Sales
Dynamics 365 Sales is categorized as Sales Analytics and Sales Coaching
Reviews
Reviewers' Company Size
Apptivo
Apptivo
Small-Business(50 or fewer emp.)
82.6%
Mid-Market(51-1000 emp.)
13.6%
Enterprise(> 1000 emp.)
3.8%
Dynamics 365 Sales
Dynamics 365 Sales
Small-Business(50 or fewer emp.)
31.0%
Mid-Market(51-1000 emp.)
39.3%
Enterprise(> 1000 emp.)
29.7%
Reviewers' Industry
Apptivo
Apptivo
Information Technology and Services
6.6%
Construction
6.6%
Marketing and Advertising
6.1%
Financial Services
3.8%
Telecommunications
3.8%
Other
73.2%
Dynamics 365 Sales
Dynamics 365 Sales
Information Technology and Services
12.6%
Computer Software
8.4%
Retail
4.0%
Marketing and Advertising
4.0%
Financial Services
3.8%
Other
67.3%
Alternatives
Apptivo
Apptivo Alternatives
Vtiger All-In-One CRM
Vtiger All-In-One CRM
Add Vtiger All-In-One CRM
Bitrix24
Bitrix24
Add Bitrix24
Agentforce Sales (formerly Salesforce Sales Cloud)
Agentforce Sales
Add Agentforce Sales (formerly Salesforce Sales Cloud)
HubSpot Sales Hub
HubSpot Sales Hub
Add HubSpot Sales Hub
Dynamics 365 Sales
Dynamics 365 Sales Alternatives
Agentforce Sales (formerly Salesforce Sales Cloud)
Agentforce Sales
Add Agentforce Sales (formerly Salesforce Sales Cloud)
ActiveCampaign
ActiveCampaign
Add ActiveCampaign
HubSpot Sales Hub
HubSpot Sales Hub
Add HubSpot Sales Hub
Pipedrive
Pipedrive
Add Pipedrive
Discussions
Apptivo
Apptivo Discussions
Is Apptivo compatible with all Browsers?
1 Comment
Official Response from Apptivo
Apptivo works with FireFox, Chrome, Safari and Internet Explorer. We strive hard to keep up with browser releases, but there is generally a lag between a new...Read more
How do I restrict the Apps that each employee can access?
1 Comment
Official Response from Apptivo
There is a ‘Roles’ section in the employee definition/maintenance page. You can assign the appropriate roles for each employee, which will ensure they have...Read more
How secure is my data?
1 Comment
Official Response from Apptivo
We are an SSAE16 certified organization which employs several levels of security to ensure that your data is safe and secure: Communication Layer All the...Read more
Dynamics 365 Sales
Dynamics 365 Sales Discussions
how can i creat a new feild for the contact?
3 Comments
LV
you must have the "System customizer" and/or "System Administrator" role, If you do you can Click on the "Form Editor" when you have a contact open, you will...Read more
What is Microsoft Dynamics CRM competitive advantage?
3 Comments
Barry M.
BM
Dynamics CRM has the advantage of being a part of Microsoft. Some see that as a pro, others a con. Nonetheless, it is a full featured CRM just like several...Read more
I'm new to Dynamics 365 Sales and struggling to set up and customize the sales pipeline. Can someone guide me through this process?
1 Comment
Verified User
G2
To set up and customize your sales pipeline in Dynamics 365 Sales: Define Sales Stages: Go to Settings > Sales > Sales Process to set stages like "Lead,"...Read more