# Apptivo vs Bitrix24 Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Apptivo excels in user support, with many users highlighting the **friendly and knowledgeable customer service** team. One user specifically mentioned a positive experience with a support representative who was responsive and helpful throughout the process.
- **Users say** that Apptivo's flexibility and customization options are standout features, allowing businesses to tailor the platform to their specific needs. This is particularly appreciated by small businesses looking for a comprehensive solution that combines **CRM, project management, and invoicing** in one place.
- **According to verified reviews** , Bitrix24 is praised for its **easy-to-use interface** and seamless integration of essential tools. Users appreciate that they can manage sales, projects, and communication all within a single workspace, which enhances productivity.
- **Reviewers mention** that while Bitrix24 offers a solid set of features, some users find it less intuitive than Apptivo, particularly when it comes to **initial setup and customization**. This can lead to a steeper learning curve for new users.
- **G2 reviewers highlight** that Apptivo has a higher overall satisfaction score compared to Bitrix24, indicating that users feel more positively about their experience with Apptivo. This is reflected in the feedback about its **customization capabilities** and the quality of support.
- **Users report** that Bitrix24 has a larger volume of recent reviews, suggesting a more active user base. However, the overall sentiment appears to be slightly less favorable compared to Apptivo, particularly in areas like **customer support and ease of use**.



| | Apptivo | Bitrix24 | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.1 out of 5 | 
| **Total Reviews** | 222 | 608 | 
| **Largest Market Segment** | Small-Business (81.9% of reviews) | Small-Business (54.1% of reviews) | 
| **Entry Level Price** | $20.00 1 User Per Month | Free | 

---
## Top Pros & Cons

### Apptivo

Pros:
- Customer Support (33 reviews)
- Helpful (21 reviews)

Cons:
- Learning Curve (11 reviews)
- Missing Features (11 reviews)

### Bitrix24

Pros:
- Ease of Use (22 reviews)
- Team Collaboration (21 reviews)

Cons:
- Learning Curve (10 reviews)
- Performance Issues (9 reviews)

---
## Ratings Comparison
| Rating | Apptivo | Bitrix24 | 
|---|---|---|
  | **Meets Requirements** | 8.5 (175 reviews) | 8.2 (504 reviews) | 
  | **Ease of Use** | 8.3 (181 reviews) | 7.9 (511 reviews) | 
  | **Ease of Setup** | 7.8 (110 reviews) | 7.7 (221 reviews) | 
  | **Ease of Admin** | 8.1 (105 reviews) | 7.7 (201 reviews) | 
  | **Quality of Support** | 9.0 (173 reviews) | 7.7 (462 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.9 (103 reviews) | 7.9 (191 reviews) | 
  | **Product Direction (% positive)** | 8.7 (174 reviews) | 8.2 (492 reviews) | 

---
## Pricing

### Apptivo

#### Entry-Level Pricing

Plan: Lite

Price: $20.00 1 User Per Month

Key Features:
- 18 Apps
- 100 Custom Fields per app
- 25 Workflows

[Browse all 4 editions](https://www.g2.com/products/apptivo/pricing)

#### Free Trial

Yes

### Bitrix24

#### Entry-Level Pricing

Plan: Free Edition

Price: Free

Description: 100% Free for Unlimited Users

Key Features:
- Collaboration
- CRM
- Task Management

[Browse all 5 editions](https://www.g2.com/products/bitrix24/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Apptivo** | 7.4/10 | 133 |
| **Bitrix24** | 8.1/10 | 118 |

#### Sales Force Automation

| Feature | Apptivo | Bitrix24 | 
|---|---|---|
| **Contact & Account Management** | 8.3 (106 reviews) ✓ Verified | 8.5 (77 reviews) | 
| **Partner Relationship Mgmt. (PRM)** | 6.6 (67 reviews) | 8.2 (65 reviews) | 
| **Opportunity & Pipeline Mgmt.** | 7.7 (100 reviews) ✓ Verified | 8.6 (80 reviews) | 
| **Task / Activity Management** | 8.1 (93 reviews) ✓ Verified | 8.9 (85 reviews) | 
| **Territory & Quota Management** | 7.1 (63 reviews) ✓ Verified | 7.8 (67 reviews) | 
| **Desktop Integration** | 7.2 (75 reviews) ✓ Verified | 8.4 (73 reviews) | 
| **Product & Price List Management** | 7.7 (78 reviews) ✓ Verified | 8.0 (66 reviews) | 
| **Quote & Order Management** | 7.7 (76 reviews) ✓ Verified | 7.8 (68 reviews) | 
| **Customer Contract Management** | 7.6 (77 reviews) ✓ Verified | 8.1 (71 reviews) | 

#### Marketing Automation

| Feature | Apptivo | Bitrix24 | 
|---|---|---|
| **Email Marketing** | 6.9 (77 reviews) ✓ Verified | 8.0 (74 reviews) | 
| **Campaign Management** | 7.1 (69 reviews) ✓ Verified | 8.0 (68 reviews) | 
| **Lead Management** | 7.9 (91 reviews) ✓ Verified | 8.6 (81 reviews) | 
| **Marketing ROI Analytics** | 6.3 (62 reviews) | 7.7 (67 reviews) | 

#### Customer Support

| Feature | Apptivo | Bitrix24 | 
|---|---|---|
| **Case Management** | 7.6 (75 reviews) ✓ Verified | 7.8 (74 reviews) | 
| **Customer Support Portal** | 8.0 (76 reviews) ✓ Verified | 7.9 (74 reviews) | 
| **Knowledge Base** | 7.6 (74 reviews) ✓ Verified | 8.2 (75 reviews) | 
| **Call Center Features** | 7.9 (70 reviews) | 8.2 (71 reviews) | 
| **Support Analytics** | 7.7 (66 reviews) ✓ Verified | 7.9 (73 reviews) | 

#### Reporting & Analytics

| Feature | Apptivo | Bitrix24 | 
|---|---|---|
| **Reporting** | 7.0 (84 reviews) ✓ Verified | 8.2 (73 reviews) | 
| **Dashboards** | 7.8 (86 reviews) ✓ Verified | 8.1 (73 reviews) | 
| **Forecasting** | 6.5 (63 reviews) ✓ Verified | 7.6 (66 reviews) | 

#### Mobile & Social

| Feature | Apptivo | Bitrix24 | 
|---|---|---|
| **Social Collaboration Features** | 6.4 (63 reviews) | 8.1 (76 reviews) | 
| **Social Network Integration** | 6.6 (65 reviews) | 8.0 (69 reviews) | 
| **Mobile User Support** | 7.4 (71 reviews) ✓ Verified | 8.2 (70 reviews) | 

#### Platform

| Feature | Apptivo | Bitrix24 | 
|---|---|---|
| **Customization** | 8.1 (82 reviews) ✓ Verified | 7.9 (65 reviews) | 
| **Workflow Capability** | 7.7 (73 reviews) ✓ Verified | 7.7 (64 reviews) | 
| **User, Role, and Access Management** | 8.2 (78 reviews) ✓ Verified | 7.9 (63 reviews) | 
| **Internationalization** | 7.0 (61 reviews) | 7.7 (60 reviews) | 
| **Sandbox / Test Environments** | 6.0 (55 reviews) | 7.0 (57 reviews) | 
| **Document & Content Mgmt.** | 7.1 (64 reviews) ✓ Verified | 7.8 (61 reviews) | 
| **Performance and Reliability** | 8.1 (72 reviews) ✓ Verified | 8.0 (61 reviews) | 
| **Output Document Generation** | 7.4 (66 reviews) ✓ Verified | 7.7 (56 reviews) | 

#### Integration

| Feature | Apptivo | Bitrix24 | 
|---|---|---|
| **Data Import & Export Tools** | 7.5 (70 reviews) ✓ Verified | 7.8 (59 reviews) | 
| **Integration APIs** | 6.8 (59 reviews) ✓ Verified | 7.9 (60 reviews) | 
| **Breadth of Partner Applications** | 6.6 (54 reviews) | 7.6 (57 reviews) | 

#### Generative AI

| Feature | Apptivo | Bitrix24 | 
|---|---|---|
| **AI Text Generation** | 6.9 (24 reviews) | Feature Not Available | 

#### Agentic AI - CRM

| Feature | Apptivo | Bitrix24 | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.7 (10 reviews) | 
| **Multi-step Planning** | Not enough data | 9.2 (10 reviews) | 
| **Cross-system Integration** | Not enough data | 8.1 (12 reviews) | 
| **Adaptive Learning** | Not enough data | 8.3 (10 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.5 (10 reviews) | 
| **Proactive Assistance** | Not enough data | 8.5 (10 reviews) | 
| **Decision Making** | Not enough data | 8.8 (11 reviews) | 

### Help Desk

| Product | Score | Reviews |
|---|---|---|
| **Apptivo** | 8.7/10 | 16 |
| **Bitrix24** | 7.0/10 | 14 |

#### Ticket and Case Management

| Feature | Apptivo | Bitrix24 | 
|---|---|---|
| **Ticket creation user experience** | 9.3 (10 reviews) ✓ Verified | Not enough data | 
| **Ticket response user experience** | 9.3 (10 reviews) ✓ Verified | Not enough data | 
| **Workflow** | 8.6 (11 reviews) ✓ Verified | 7.0 (5 reviews) | 
| **Response Automation** | 8.7 (10 reviews) ✓ Verified | Not enough data | 
| **SLA Management** | 7.8 (10 reviews) | Not enough data | 
| **Attachments/Screencasts** | 8.2 (10 reviews) ✓ Verified | Not enough data | 
| **Ticket Collaboration** | 8.2 (11 reviews) | Not enough data | 
| **Customer and Contacts Database** | 9.1 (11 reviews) ✓ Verified | Not enough data | 

#### Generative AI

| Feature | Apptivo | Bitrix24 | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Agentic AI - Help Desk

| Feature | Apptivo | Bitrix24 | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Communication Channels

| Feature | Apptivo | Bitrix24 | 
|---|---|---|
| **Customer Portal** | 8.3 (10 reviews) ✓ Verified | Not enough data | 
| **Email to Case** | 8.8 (11 reviews) ✓ Verified | Not enough data | 
| **Chat/Live Support** | 9.1 (11 reviews) | Not enough data | 
| **Social Integration** | 7.8 (10 reviews) | Not enough data | 
| **Voice** | 7.7 (10 reviews) ✓ Verified | Not enough data | 

#### Platform

| Feature | Apptivo | Bitrix24 | 
|---|---|---|
| **Mobile User Support** | 9.2 (6 reviews) ✓ Verified | 7.7 (5 reviews) | 
| **Customization ** | 9.0 (8 reviews) ✓ Verified | 6.7 (5 reviews) | 
| **User, Role, and Access Management** | 9.6 (8 reviews) ✓ Verified | 7.8 (6 reviews) | 
| **Integration** | 6.3 (5 reviews) ✓ Verified | 8.0 (5 reviews) | 
| **Reporting** | 9.7 (10 reviews) ✓ Verified | 7.0 (5 reviews) | 
| **Dashboards** | 9.0 (10 reviews) ✓ Verified | 7.3 (5 reviews) | 

### Cloud Content Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Apptivo** | N/A | N/A |
| **Bitrix24** | 8.5/10 | 180 |

#### File Management

| Feature | Apptivo | Bitrix24 | 
|---|---|---|
| **Device Syncing** | Not enough data | 8.6 (146 reviews) | 
| **Web Interface** | Not enough data | 8.7 (150 reviews) | 
| **File Type Support** | Not enough data | 8.7 (151 reviews) | 
| **Search** | Not enough data | 8.4 (151 reviews) | 
| **Mobile Apps** | Not enough data | 8.0 (141 reviews) | 

#### Agentic AI - Cloud Content Collaboration

| Feature | Apptivo | Bitrix24 | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

#### Collaboration

| Feature | Apptivo | Bitrix24 | 
|---|---|---|
| **File following** | Not enough data | 8.7 (147 reviews) | 
| **File Sharing** | Not enough data | 8.7 (149 reviews) | 
| **Simultaneously Editing** | Not enough data | 8.3 (143 reviews) | 
| **Change Tracking / Audit Logs** | Not enough data | 8.3 (143 reviews) | 

#### Administration

| Feature | Apptivo | Bitrix24 | 
|---|---|---|
| **User and Role Management** | Not enough data | 8.9 (147 reviews) | 
| **Policies and Controls** | Not enough data | 8.7 (142 reviews) | 
| **Device Management** | Not enough data | 8.5 (141 reviews) | 
| **Storage Limits** | Not enough data | 8.2 (141 reviews) | 
| **Storage Zones** | Not enough data | 8.5 (139 reviews) | 
| **Security** | Not enough data | 8.7 (146 reviews) | 

#### Platform

| Feature | Apptivo | Bitrix24 | 
|---|---|---|
| **Performance and Reliability** | Not enough data | 8.8 (55 reviews) | 
| **Reporting and Auditing** | Not enough data | 8.4 (52 reviews) | 
| **System of Record Integration** | Not enough data | 8.4 (51 reviews) | 
| **APIs** | Not enough data | 8.6 (45 reviews) | 

### Team Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Apptivo** | N/A | N/A |
| **Bitrix24** | N/A | N/A |

#### Communication

| Feature | Apptivo | Bitrix24 | 
|---|---|---|
| **Status Updates** | Not enough data | Not enough data | 
| **Instant Messaging** | Not enough data | Not enough data | 
| **Activity Feed** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **Comments and Voting** | Not enough data | Not enough data | 
| **Discussions** | Not enough data | Not enough data | 
| **User Directory** | Not enough data | Not enough data | 
| **Online Status of Coworkers** | Not enough data | Not enough data | 

#### Content Management

| Feature | Apptivo | Bitrix24 | 
|---|---|---|
| **File Sharing** | Not enough data | Not enough data | 
| **Document Collaboration** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Knowledge Base** | Not enough data | Not enough data | 
| **Surveys** | Not enough data | Not enough data | 

#### Productivity Tools

| Feature | Apptivo | Bitrix24 | 
|---|---|---|
| **Task Management** | Not enough data | Not enough data | 
| **Calendar** | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | 
| **Mobile** | Not enough data | Not enough data | 
| **Multi-Language Support** | Not enough data | Not enough data | 

#### Administration

| Feature | Apptivo | Bitrix24 | 
|---|---|---|
| **Moderation** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 

### Project Management

| Product | Score | Reviews |
|---|---|---|
| **Apptivo** | 8.1/10 | 26 |
| **Bitrix24** | 8.2/10 | 58 |

#### Tasks

| Feature | Apptivo | Bitrix24 | 
|---|---|---|
| **Creation & Assignment** | 8.3 (21 reviews) ✓ Verified | 8.8 (43 reviews) | 
| **Due Dates** | 8.2 (21 reviews) ✓ Verified | 8.7 (42 reviews) | 
| **Task Prioritization** | 8.3 (22 reviews) ✓ Verified | 8.8 (47 reviews) | 
| **To-Do Lists** | 8.4 (20 reviews) ✓ Verified | 8.9 (47 reviews) | 
| **Dependencies** | 8.1 (21 reviews) ✓ Verified | 8.5 (42 reviews) | 
| **Mass Updates** | Feature Not Available | 8.2 (41 reviews) | 
| **Drag & Drop** | 8.3 (21 reviews) ✓ Verified | 8.3 (44 reviews) | 
| **Recurring Tasks** | Feature Not Available | 8.4 (44 reviews) | 

#### Projects

| Feature | Apptivo | Bitrix24 | 
|---|---|---|
| **Planning** | 8.7 (19 reviews) ✓ Verified | 8.1 (44 reviews) | 
| **Project Map** | 8.4 (19 reviews) ✓ Verified | 8.5 (43 reviews) | 
| **GANTT** | 7.7 (17 reviews) ✓ Verified | 8.2 (40 reviews) | 
| **Calendar View** | 8.0 (19 reviews) ✓ Verified | 8.9 (44 reviews) | 
| **Views** | 8.2 (21 reviews) ✓ Verified | 8.2 (40 reviews) | 
| **Project Budgeting** | Feature Not Available | 8.2 (39 reviews) | 
| **Issue Tracking** | Feature Not Available | 7.7 (40 reviews) | 
| **Templates** | 8.7 (20 reviews) ✓ Verified | 7.9 (42 reviews) | 
| **Critical Path** | Feature Not Available | 7.7 (39 reviews) | 
| **Time & Expense** | 7.8 (18 reviews) ✓ Verified | 8.1 (41 reviews) | 
| **Methodologies** | 7.5 (17 reviews) ✓ Verified | 7.8 (37 reviews) | 

#### Resource Management

| Feature | Apptivo | Bitrix24 | 
|---|---|---|
| **Resource Definiton** | 8.2 (18 reviews) ✓ Verified | 8.0 (39 reviews) | 
| **Capacity** | 8.0 (18 reviews) ✓ Verified | 8.4 (39 reviews) | 
| **Scheduling** | 7.9 (21 reviews) ✓ Verified | 8.7 (39 reviews) | 

#### Project Monitoring

| Feature | Apptivo | Bitrix24 | 
|---|---|---|
| **Baselining / KPIs** | 7.9 (16 reviews) ✓ Verified | 7.7 (40 reviews) | 
| **Resource Allocation** | 7.9 (16 reviews) ✓ Verified | 7.8 (39 reviews) | 
| **Dashboards** | 8.6 (20 reviews) ✓ Verified | 8.2 (41 reviews) | 

#### Generative AI

| Feature | Apptivo | Bitrix24 | 
|---|---|---|
| **AI Text Generation** | 7.1 (7 reviews) | 6.6 (24 reviews) | 
| **AI Text Summarization** | 7.1 (7 reviews) | 7.2 (23 reviews) | 

#### Agentic AI - Project Management

| Feature | Apptivo | Bitrix24 | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### AI Writing Assistant

| Product | Score | Reviews |
|---|---|---|
| **Apptivo** | N/A | N/A |
| **Bitrix24** | N/A | N/A |

#### Grammar

| Feature | Apptivo | Bitrix24 | 
|---|---|---|
| **Grammar Check** | Not enough data | Not enough data | 
| **Tone Check** | Not enough data | Not enough data | 
| **Sentence Formatting** | Not enough data | Not enough data | 

#### Formatting

| Feature | Apptivo | Bitrix24 | 
|---|---|---|
| **Plagiarism Check** | Not enough data | Not enough data | 
| **Style Editor** | Not enough data | Not enough data | 
| **Citation Finder** | Not enough data | Not enough data | 

#### Content 

| Feature | Apptivo | Bitrix24 | 
|---|---|---|
| **Idea Recommendation** | Not enough data | Not enough data | 
| **Content Generation** | Not enough data | Not enough data | 
| **Form Generation** | Not enough data | Not enough data | 

#### Product Type

| Feature | Apptivo | Bitrix24 | 
|---|---|---|
| **Standalone Application** | Not enough data | Not enough data | 
| **Plugin** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Apptivo | Bitrix24 | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Screen Sharing

| Product | Score | Reviews |
|---|---|---|
| **Apptivo** | N/A | N/A |
| **Bitrix24** | N/A | N/A |

#### Presenter Tools

| Feature | Apptivo | Bitrix24 | 
|---|---|---|
| **Live Preview** | Not enough data | Not enough data | 
| **Notifications Blocker** | Not enough data | Not enough data | 
| **Remote Control** | Not enough data | Not enough data | 
| **Switch Presenter** | Not enough data | Not enough data | 

#### Conferencing Options

| Feature | Apptivo | Bitrix24 | 
|---|---|---|
| **Group Live Chat** | Not enough data | Not enough data | 
| **Audio Conferencing** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 

#### Application Tools

| Feature | Apptivo | Bitrix24 | 
|---|---|---|
| **Password Protection** | Not enough data | Not enough data | 
| **Recording** | Not enough data | Not enough data | 
| **In-Browser Application** | Not enough data | Not enough data | 

#### Agentic AI - Screen Sharing

| Feature | Apptivo | Bitrix24 | 
|---|---|---|
| **Decision Making** | Not enough data | Not enough data | 

### Knowledge Base

| Product | Score | Reviews |
|---|---|---|
| **Apptivo** | N/A | N/A |
| **Bitrix24** | N/A | N/A |

#### Knowledge Pages

| Feature | Apptivo | Bitrix24 | 
|---|---|---|
| **Templates** | Not enough data | Not enough data | 
| **In-Content Feedback** | Not enough data | Not enough data | 
| **Versioning and Version History** | Not enough data | Not enough data | 
| **Decision Trees** | Not enough data | Not enough data | 
| **Duplicate Detection** | Not enough data | Not enough data | 
| **Content Editor** | Not enough data | Not enough data | 

#### Knowledge Dissemination

| Feature | Apptivo | Bitrix24 | 
|---|---|---|
| **Page Analytics** | Not enough data | Not enough data | 
| **Permissions** | Not enough data | Not enough data | 
| **Knowledge Sharing** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **Advanced Search** | Not enough data | Not enough data | 
| **Browser Extension** | Not enough data | Not enough data | 
| **Organization** | Not enough data | Not enough data | 
| **Other Integrations** | Not enough data | Not enough data | 
| **Knowledge Integrations** | Not enough data | Not enough data | 

#### Agentic AI - Knowledge Base

| Feature | Apptivo | Bitrix24 | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Kanban Project Management

| Product | Score | Reviews |
|---|---|---|
| **Apptivo** | N/A | N/A |
| **Bitrix24** | 7.1/10 | 9 |

#### Tasks

| Feature | Apptivo | Bitrix24 | 
|---|---|---|
| **Tasks** | Not enough data | 7.7 (8 reviews) | 
| **Details** | Not enough data | 7.1 (7 reviews) | 
| **Priority** | Not enough data | 7.1 (7 reviews) | 

#### Agentic AI - Kanban Project Management

| Feature | Apptivo | Bitrix24 | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Kanban Boards

| Feature | Apptivo | Bitrix24 | 
|---|---|---|
| **Kanban Cards** | Not enough data | 7.6 (7 reviews) | 
| **Drag and Drop** | Not enough data | 7.4 (7 reviews) | 
| **Visibility** | Not enough data | 6.9 (6 reviews) | 

#### Planning

| Feature | Apptivo | Bitrix24 | 
|---|---|---|
| **Workflow** | Not enough data | 7.2 (6 reviews) | 
| **Backlog** | Not enough data | 6.1 (6 reviews) | 
| **Optimization** | Not enough data | 6.7 (6 reviews) | 

### Project Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Apptivo** | N/A | N/A |
| **Bitrix24** | 7.4/10 | 16 |

#### Communication

| Feature | Apptivo | Bitrix24 | 
|---|---|---|
| **Chat** | Not enough data | 8.3 (10 reviews) | 
| **Discussions** | Not enough data | 7.9 (8 reviews) | 
| **External** | Not enough data | 7.8 (10 reviews) | 
| **Feedback** | Not enough data | 7.5 (10 reviews) | 
| **Announcements** | Not enough data | 8.0 (9 reviews) | 

#### Content & Documents

| Feature | Apptivo | Bitrix24 | 
|---|---|---|
| **File Sharing** | Not enough data | 8.0 (9 reviews) | 
| **Notes** | Not enough data | 8.0 (9 reviews) | 
| **Search** | Not enough data | 7.8 (9 reviews) | 
| **Versioning** | Not enough data | 6.7 (8 reviews) | 

#### Controls

| Feature | Apptivo | Bitrix24 | 
|---|---|---|
| **Custom Views** | Not enough data | 6.9 (8 reviews) | 
| **Followers** | Not enough data | 6.9 (8 reviews) | 
| **User Management** | Not enough data | 7.6 (9 reviews) | 
| **Calendars** | Not enough data | 7.0 (9 reviews) | 
| **Public Sharing** | Not enough data | 7.6 (9 reviews) | 

#### Project Management

| Feature | Apptivo | Bitrix24 | 
|---|---|---|
| **Task Management** | Not enough data | 7.8 (9 reviews) | 
| **Planning** | Not enough data | 7.7 (10 reviews) | 
| **Visibility** | Not enough data | 7.7 (10 reviews) | 
| **Integration** | Not enough data | 6.9 (9 reviews) | 

#### Remote Collaboration

| Feature | Apptivo | Bitrix24 | 
|---|---|---|
| **Alignment** | Not enough data | 7.2 (9 reviews) | 
| **Accountability** | Not enough data | 7.8 (9 reviews) | 
| **Connectivity** | Not enough data | 7.2 (9 reviews) | 
| **Offline Mode** | Not enough data | 6.9 (8 reviews) | 

#### Generative AI

| Feature | Apptivo | Bitrix24 | 
|---|---|---|
| **AI Text Generation** | Not enough data | 6.7 (9 reviews) | 
| **AI Text Summarization** | Not enough data | 6.8 (10 reviews) | 

#### Agentic AI - Project Collaboration

| Feature | Apptivo | Bitrix24 | 
|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 

### Video Conferencing

| Product | Score | Reviews |
|---|---|---|
| **Apptivo** | N/A | N/A |
| **Bitrix24** | 8.4/10 | 174 |

#### Collaboration Tools

| Feature | Apptivo | Bitrix24 | 
|---|---|---|
| **Screen Sharing** | Not enough data | 8.4 (147 reviews) ✓ Verified | 
| **Presentations** | Not enough data | 7.8 (17 reviews) | 
| **Whiteboarding** | Not enough data | Feature Not Available | 
| **Live Chat** | Not enough data | 8.8 (67 reviews) ✓ Verified | 
| **Hand Raising** | Not enough data | 8.4 (63 reviews) ✓ Verified | 

#### Meeting Coordination

| Feature | Apptivo | Bitrix24 | 
|---|---|---|
| **Scheduling** | Not enough data | 8.5 (149 reviews) ✓ Verified | 
| **Recording** | Not enough data | 8.5 (143 reviews) ✓ Verified | 
| **Participant Permissions** | Not enough data | 8.4 (146 reviews) ✓ Verified | 
| **One-Click Join** | Not enough data | 8.4 (63 reviews) ✓ Verified | 

#### Software Type

| Feature | Apptivo | Bitrix24 | 
|---|---|---|
| **Mobile** | Not enough data | 8.2 (140 reviews) ✓ Verified | 
| **Browser Application** | Not enough data | 8.5 (65 reviews) ✓ Verified | 
| **Desktop Application** | Not enough data | 8.6 (63 reviews) ✓ Verified | 

#### Agentic AI - Video Conferencing

| Feature | Apptivo | Bitrix24 | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Billing

| Product | Score | Reviews |
|---|---|---|
| **Apptivo** | 8.4/10 | 20 |
| **Bitrix24** | N/A | N/A |

#### Bill Generation

| Feature | Apptivo | Bitrix24 | 
|---|---|---|
| **Templates** | 8.8 (17 reviews) | Not enough data | 
| **Digital Billing** | 8.7 (18 reviews) | Not enough data | 
| **Recurring Billing** | 8.6 (16 reviews) | Not enough data | 

#### Bill Processing

| Feature | Apptivo | Bitrix24 | 
|---|---|---|
| **Consolidation** | 8.6 (17 reviews) | Not enough data | 
| **Batch Invoicing** | 7.9 (15 reviews) | Not enough data | 
| **Management** | 8.3 (17 reviews) | Not enough data | 

#### Integration

| Feature | Apptivo | Bitrix24 | 
|---|---|---|
| **Accounting** | 8.3 (16 reviews) | Not enough data | 
| **Payments** | 8.8 (16 reviews) | Not enough data | 
| **ERP** | 7.7 (15 reviews) | Not enough data | 

#### Agentic AI - Billing

| Feature | Apptivo | Bitrix24 | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

### Calendar

| Product | Score | Reviews |
|---|---|---|
| **Apptivo** | N/A | N/A |
| **Bitrix24** | 7.7/10 | 10 |

#### Calendar View

| Feature | Apptivo | Bitrix24 | 
|---|---|---|
| **Multi-Calendar View** | Not enough data | 8.1 (6 reviews) | 
| **Customizable Viewing** | Not enough data | 7.8 (6 reviews) | 

#### Shared Calendar

| Feature | Apptivo | Bitrix24 | 
|---|---|---|
| **Calendar Collaboration** | Not enough data | 8.1 (6 reviews) | 
| **Multiple Calendar Management** | Not enough data | 7.8 (6 reviews) | 

#### Accessibility

| Feature | Apptivo | Bitrix24 | 
|---|---|---|
| **Screen Reader Compatibility** | Not enough data | 7.5 (6 reviews) | 
| **Keyboard Shortcuts** | Not enough data | 8.1 (6 reviews) | 

#### Integration

| Feature | Apptivo | Bitrix24 | 
|---|---|---|
| **Sync Multiple Calendars** | Not enough data | 7.8 (6 reviews) | 
| **Import Events** | Not enough data | 8.1 (6 reviews) | 
| **Software Integrations** | Not enough data | 8.1 (6 reviews) | 

#### Notifications

| Feature | Apptivo | Bitrix24 | 
|---|---|---|
| **Customized Calendar Notifications** | Not enough data | 8.0 (5 reviews) | 
| **Location-Based Alerts** | Not enough data | 7.7 (5 reviews) | 

#### Generative AI

| Feature | Apptivo | Bitrix24 | 
|---|---|---|
| **AI Text-to-Image** | Not enough data | 7.0 (5 reviews) | 
| **AI Text-to-Speech** | Not enough data | 6.3 (5 reviews) | 
| **AI Image-to-Text** | Not enough data | 6.7 (5 reviews) | 

#### Agentic AI - Calendar

| Feature | Apptivo | Bitrix24 | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 

### Field Service Management

| Product | Score | Reviews |
|---|---|---|
| **Apptivo** | 7.9/10 | 26 |
| **Bitrix24** | N/A | N/A |

#### Generative AI

| Feature | Apptivo | Bitrix24 | 
|---|---|---|
| **AI Text Summarization** | 6.9 (6 reviews) | Not enough data | 
| **AI Image-to-Text** | 6.9 (6 reviews) | Not enough data | 

#### Before the Job

| Feature | Apptivo | Bitrix24 | 
|---|---|---|
| **Calendar** | 9.0 (23 reviews) | Not enough data | 
| **Dispatch** | 7.8 (20 reviews) | Not enough data | 
| **Roles** | 8.1 (24 reviews) | Not enough data | 
| **Booking** | 8.2 (20 reviews) | Not enough data | 

#### On the Job

| Feature | Apptivo | Bitrix24 | 
|---|---|---|
| **Location** | 7.8 (20 reviews) | Not enough data | 
| **Employee Communication** | 7.9 (21 reviews) | Not enough data | 
| **Behavior Monitoring** | 8.0 (19 reviews) | Not enough data | 
| **Client Notifications** | 7.9 (21 reviews) | Not enough data | 
| **Field Sales** | 8.3 (18 reviews) | Not enough data | 

#### After the Job

| Feature | Apptivo | Bitrix24 | 
|---|---|---|
| **Reports** | 7.9 (22 reviews) | Not enough data | 
| **Analytics** | 7.0 (20 reviews) | Not enough data | 
| **Invoicing** | 8.3 (20 reviews) | Not enough data | 
| **CRM Integrations** | 8.5 (21 reviews) | Not enough data | 

#### Agentic AI - Field Service Management

| Feature | Apptivo | Bitrix24 | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Employee Intranet

| Product | Score | Reviews |
|---|---|---|
| **Apptivo** | N/A | N/A |
| **Bitrix24** | N/A | N/A |

#### Agentic AI - Employee Intranet

| Feature | Apptivo | Bitrix24 | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 

### Accounting & Finance

| Product | Score | Reviews |
|---|---|---|
| **Apptivo** | N/A | N/A |
| **Bitrix24** | N/A | N/A |

#### Agentic AI - Accounting & Finance

| Feature | Apptivo | Bitrix24 | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

### Website Builder

| Product | Score | Reviews |
|---|---|---|
| **Apptivo** | N/A | N/A |
| **Bitrix24** | N/A | N/A |

#### Customizations

| Feature | Apptivo | Bitrix24 | 
|---|---|---|
| **Templates** | Not enough data | Not enough data | 
| **Drag and Drop** | Not enough data | Not enough data | 
| **HTML Input** | Not enough data | Not enough data | 
| **Domain Name** | Not enough data | Not enough data | 

#### Growth

| Feature | Apptivo | Bitrix24 | 
|---|---|---|
| **SEO** | Not enough data | Not enough data | 
| **Site Analytics** | Not enough data | Not enough data | 
| **Marketing Tools** | Not enough data | Not enough data | 
| **E-Commerce** | Not enough data | Not enough data | 
| **Hosting** | Not enough data | Not enough data | 

#### Content

| Feature | Apptivo | Bitrix24 | 
|---|---|---|
| **Email Integrations** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Permissions** | Not enough data | Not enough data | 
| **WordPress Tool** | Not enough data | Not enough data | 

#### Support

| Feature | Apptivo | Bitrix24 | 
|---|---|---|
| **Customer Support** | Not enough data | Not enough data | 

### Knowledge Management

| Product | Score | Reviews |
|---|---|---|
| **Apptivo** | N/A | N/A |
| **Bitrix24** | N/A | N/A |

#### Knowledge Base

| Feature | Apptivo | Bitrix24 | 
|---|---|---|
| **Q & A** | Not enough data | Not enough data | 
| **Link Sharing** | Not enough data | Not enough data | 
| **Searchable** | Not enough data | Not enough data | 

#### Security

| Feature | Apptivo | Bitrix24 | 
|---|---|---|
| **Verification** | Not enough data | Not enough data | 
| **Role-Based Permission** | Not enough data | Not enough data | 
| **Public vs Private** | Not enough data | Not enough data | 

#### Content

| Feature | Apptivo | Bitrix24 | 
|---|---|---|
| **Trackable Analytics** | Not enough data | Not enough data | 
| **Import** | Not enough data | Not enough data | 
| **File Viewing** | Not enough data | Not enough data | 
| **Update Notifications** | Not enough data | Not enough data | 

#### Communication

| Feature | Apptivo | Bitrix24 | 
|---|---|---|
| **Social Features** | Not enough data | Not enough data | 
| **Tagging ** | Not enough data | Not enough data | 
| **Upload ** | Not enough data | Not enough data | 
| **Comments** | Not enough data | Not enough data | 

### Time Tracking

| Product | Score | Reviews |
|---|---|---|
| **Apptivo** | 8.6/10 | 27 |
| **Bitrix24** | N/A | N/A |

#### Time Tracking

| Feature | Apptivo | Bitrix24 | 
|---|---|---|
| **Ease of Completing Timesheets** | 7.5 (19 reviews) | Not enough data | 
| **Tracking Time to Project/Task** | 8.2 (21 reviews) | Not enough data | 
| **Billable Time Rate Management** | 7.9 (19 reviews) | Not enough data | 

#### Client Invoicing

| Feature | Apptivo | Bitrix24 | 
|---|---|---|
| **Invoice Creation and Delivery** | 9.2 (15 reviews) | Not enough data | 
| **Electronic Payments** | 9.2 (14 reviews) | Not enough data | 
| **Project Accounting / Revenue Recognition** | Feature Not Available | Not enough data | 

#### Mobile Time Tracking

| Feature | Apptivo | Bitrix24 | 
|---|---|---|
| **Time Tracking** | 8.0 (16 reviews) | Not enough data | 

#### Administration

| Feature | Apptivo | Bitrix24 | 
|---|---|---|
| **Business Tool Integration** | 8.3 (16 reviews) | Not enough data | 
| **Workflow** | 8.2 (17 reviews) | Not enough data | 
| **Automated Reminders** | 8.6 (17 reviews) | Not enough data | 
| **Policy Compliance Management** | 8.6 (14 reviews) | Not enough data | 
| **User, Role, and Access Management** | 8.8 (17 reviews) | Not enough data | 

#### Platform

| Feature | Apptivo | Bitrix24 | 
|---|---|---|
| **Reporting** | 8.5 (17 reviews) | Not enough data | 
| **APIs / Integration** | 9.4 (14 reviews) | Not enough data | 
| **Internationalization** | 9.0 (13 reviews) | Not enough data | 
| **Performance and Reliability** | 9.0 (17 reviews) | Not enough data | 
| **Mobile User Support** | 8.4 (15 reviews) | Not enough data | 
| **Offline** | Feature Not Available | Not enough data | 

---
## Categories
**Shared Categories (3):** [CRM Software](https://www.g2.com/categories/crm), [Help Desk Software](https://www.g2.com/categories/help-desk), [Project Management Software](https://www.g2.com/categories/project-management)

**Unique to Apptivo (3):** [Time Tracking Software](https://www.g2.com/categories/time-tracking-software), [Billing Software](https://www.g2.com/categories/billing), [Field Service Management Software](https://www.g2.com/categories/field-service-management)

**Unique to Bitrix24 (11):** [Project Collaboration Software](https://www.g2.com/categories/project-collaboration), [Kanban Project Management Software](https://www.g2.com/categories/kanban-project-management), [AI Writing Assistants](https://www.g2.com/categories/ai-writing-assistant), [Cloud Content Collaboration Software](https://www.g2.com/categories/cloud-content-collaboration), [Video Conferencing Software](https://www.g2.com/categories/video-conferencing), [Employee Intranet Software](https://www.g2.com/categories/employee-intranet), [Screen Sharing Software](https://www.g2.com/categories/screen-sharing), [Document Management Software](https://www.g2.com/categories/document-management), [Knowledge Base Software](https://www.g2.com/categories/knowledge-base-software), [Website Builder Software](https://www.g2.com/categories/website-builder), [Calendar Software](https://www.g2.com/categories/calendar-software)


---
## Reviewer Demographics

### By Company Size

| Segment | Apptivo | Bitrix24 | 
|---|---|---|
| **Small-Business** | 81.9% | 54.1% | 
| **Mid-Market** | 14.0% | 32.3% | 
| **Enterprise** | 4.2% | 13.5% | 

### By Industry

#### Apptivo

- **Information Technology and Services:** 6.5%
- **Construction:** 6.5%
- **Marketing and Advertising:** 6.1%
- **Financial Services:** 3.7%
- **Telecommunications:** 3.7%
- **Computer Software:** 3.7%
- **Real Estate:** 3.7%
- **Consulting:** 2.8%
- **Professional Training & Coaching:** 2.8%
- **Education Management:** 2.3%
- **Other:** 57.9%

#### Bitrix24

- **Information Technology and Services:** 14.2%
- **Marketing and Advertising:** 10.4%
- **Higher Education:** 5.8%
- **Computer Software:** 5.6%
- **Financial Services:** 3.7%
- **Telecommunications:** 3.3%
- **Retail:** 2.8%
- **Real Estate:** 2.5%
- **Internet:** 2.3%
- **Banking:** 2.1%
- **Other:** 47.4%

---
## Alternatives

### Alternatives to Apptivo

- [Vtiger All-In-One CRM](https://www.g2.com/products/vtiger-all-in-one-crm/reviews) — 4.3/5 stars (415 reviews)
- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25793 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13806 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3046 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2928 reviews)
- [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1427 reviews)
- [Nimble CRM](https://www.g2.com/products/nimble/reviews) — 4.5/5 stars (1114 reviews)
- [Insightly CRM](https://www.g2.com/products/insightly-crm/reviews) — 4.2/5 stars (942 reviews)
- [Sugar Sell](https://www.g2.com/products/sugar-sell/reviews) — 3.8/5 stars (776 reviews)
- [Workbooks](https://www.g2.com/products/workbooks/reviews) — 4.2/5 stars (573 reviews)

### Alternatives to Bitrix24

- [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (12407 reviews)
- [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (48005 reviews)
- [monday Work Management](https://www.g2.com/products/monday-com/reviews) — 4.7/5 stars (15374 reviews)
- [Basecamp](https://www.g2.com/products/basecamp/reviews) — 4.1/5 stars (5485 reviews)
- [Wrike](https://www.g2.com/products/wrike/reviews) — 4.2/5 stars (4530 reviews)
- [Progress Podio](https://www.g2.com/products/progress-podio/reviews) — 4.2/5 stars (518 reviews)
- [Slack](https://www.g2.com/products/slack/reviews) — 4.5/5 stars (39040 reviews)
- [Asana](https://www.g2.com/products/asana/reviews) — 4.4/5 stars (13636 reviews)
- [Confluence](https://www.g2.com/products/confluence/reviews) — 4.1/5 stars (4351 reviews)
- [Agile CRM](https://www.g2.com/products/agile-crm/reviews) — 4.0/5 stars (365 reviews)

---
## Top Discussions

### Apptivo

- Title: [Is Apptivo compatible with all Browsers?](https://www.g2.com/discussions/6042-6) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Apptivo works with FireFox, Chrome, Safari and Internet Explorer. We strive hard to keep up with browser releases, but there is generally a lag between a new..."
- Title: [How do I restrict the Apps that each employee can access?](https://www.g2.com/discussions/6041-5) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "There is a ‘Roles’ section in the employee definition/maintenance page. You can assign the appropriate roles for each employee, which will ensure they have..."
- Title: [How secure is my data?](https://www.g2.com/discussions/6040-4) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "We are an SSAE16 certified organization which employs several levels of security to ensure that your data is safe and secure:

Communication Layer
All the..."
- Title: [Do I need an experienced IT consultant to setup/manage my account?](https://www.g2.com/discussions/6039-3) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "No that’s not needed. If you are just getting started, you should be able to navigate around the various Apps and get started with the ones that are most..."
- Title: [Can I access Apptivo Apps using my Mobile phone?](https://www.g2.com/discussions/2-2134f482-97c6-409e-93a3-a96d1361af50) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Apptivo is accessible through all mobile phones using our Android, iOS, or Windows apps.  You can also use your mobile web browser to access Apptivo as well."

### Bitrix24

- Title: [What is Bitrix24 used for?](https://www.g2.com/discussions/what-is-bitrix24-used-for) — 2 comments
  > **Top comment:** "We utilize Bitrix24 for CRM, Unified Communications and documentation storage.  It is a secure way for us to collaborate with partners and customers."
- Title: [How does bitrix24 make money?](https://www.g2.com/discussions/how-does-bitrix24-make-money) — 2 comments
  > **Top comment:** "It offers subscription plans for both online and as a self-hosted platform"
- Title: [Is bitrix24 really free?](https://www.g2.com/discussions/is-bitrix24-really-free) — 2 comments, 1 upvote
  > **Top comment:** "1 months free"
- Title: [What is the use of bitrix24?](https://www.g2.com/discussions/what-is-the-use-of-bitrix24) — 2 comments
  > **Top comment:** "CRM System - one of the best in class. Nice integration with call center facilities and sales team."
- Title: [Is bitrix24 any good?](https://www.g2.com/discussions/is-bitrix24-any-good) — 1 comment, 1 upvote
  > **Top comment:** "Perhaps one of the top 5 when considering marketing, sales, after-sales collaboration, and projects."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/apptivo-vs-bitrix24)