# Apptivo vs Bigin by Zoho CRM Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Bigin by Zoho CRM excels in user-friendliness, with many praising its simple interface and intuitive pipeline management features. Users find it easy to track leads and deals, which significantly enhances workflow efficiency.
- **Users say** that Apptivo offers a comprehensive solution by integrating various business management tools, including CRM, project management, and invoicing, all in one platform. This all-in-one approach is particularly appreciated by users managing multiple tasks, such as healthcare professionals who need to keep their schedules and records organized.
- **Reviewers mention** that Bigin by Zoho CRM's automation features are a standout, as they help reduce manual work by managing reminders and follow-ups automatically. This capability is especially beneficial for teams looking to streamline their sales processes.
- **According to verified reviews** , Apptivo's modular app-based structure allows for significant customization, which users find valuable for tailoring the platform to their specific business needs. However, some users have noted that this flexibility can come with a learning curve.
- **Users appreciate** the quality of support provided by Apptivo, with many highlighting the responsiveness and helpfulness of the support team. In contrast, while Bigin by Zoho CRM also offers solid support, some users feel it could be improved, particularly in more complex scenarios.
- **G2 reviewers indicate** that Bigin by Zoho CRM has a stronger market presence and overall satisfaction, reflected in its higher G2 Score and a larger number of recent reviews. This suggests that it may be a more reliable choice for businesses looking for a well-established CRM solution.



| | Apptivo | Bigin by Zoho CRM | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 223 | 852 | 
| **Largest Market Segment** | Small-Business (81.9% of reviews) | Small-Business (90.4% of reviews) | 
| **Entry Level Price** | $20.00 1 User Per Month | $0.00 | 

---
## Top Pros & Cons

### Apptivo

Pros:
- Customer Support (33 reviews)
- Helpful (20 reviews)

Cons:
- Learning Curve (11 reviews)
- Missing Features (11 reviews)

### Bigin by Zoho CRM

Pros:
- Ease of Use (256 reviews)
- Simple (125 reviews)

Cons:
- Missing Features (81 reviews)
- Limited Features (75 reviews)

---
## Ratings Comparison
| Rating | Apptivo | Bigin by Zoho CRM | 
|---|---|---|
  | **Meets Requirements** | 8.5 (175 reviews) | 8.6 (764 reviews) | 
  | **Ease of Use** | 8.3 (181 reviews) | 9.1 (785 reviews) | 
  | **Ease of Setup** | 7.8 (110 reviews) | 8.8 (679 reviews) | 
  | **Ease of Admin** | 8.1 (105 reviews) | 8.8 (458 reviews) | 
  | **Quality of Support** | 9.0 (173 reviews) | 8.5 (689 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.9 (103 reviews) | 8.6 (434 reviews) | 
  | **Product Direction (% positive)** | 8.7 (174 reviews) | 9.4 (746 reviews) | 

---
## Pricing

### Apptivo

#### Entry-Level Pricing

Plan: Lite

Price: $20.00 1 User Per Month

Key Features:
- 18 Apps
- 100 Custom Fields per app
- 25 Workflows

[Browse all 4 editions](https://www.g2.com/products/apptivo/pricing)

#### Free Trial

Yes

### Bigin by Zoho CRM

#### Entry-Level Pricing

Plan: Free Edition

Price: $0.00

Description: Single user

Key Features:
- Single Pipeline
- 500 Records
- Contacts, Products, and Activity Management

[Browse all 4 editions](https://www.g2.com/products/bigin-by-zoho-crm/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Apptivo** | 7.4/10 | 134 |
| **Bigin by Zoho CRM** | 8.0/10 | 660 |

#### Sales Force Automation

| Feature | Apptivo | Bigin by Zoho CRM | 
|---|---|---|
| **Contact & Account Management** | 8.3 (106 reviews) ✓ Verified | 8.8 (502 reviews) | 
| **Partner Relationship Mgmt. (PRM)** | 6.6 (67 reviews) | Feature Not Available | 
| **Opportunity & Pipeline Mgmt.** | 7.7 (100 reviews) ✓ Verified | 8.9 (528 reviews) | 
| **Task / Activity Management** | 8.1 (93 reviews) ✓ Verified | 8.7 (479 reviews) | 
| **Territory & Quota Management** | 7.1 (63 reviews) ✓ Verified | Feature Not Available | 
| **Desktop Integration** | 7.2 (75 reviews) ✓ Verified | 8.2 (418 reviews) | 
| **Product & Price List Management** | 7.7 (78 reviews) ✓ Verified | 8.2 (407 reviews) | 
| **Quote & Order Management** | 7.7 (76 reviews) ✓ Verified | 7.9 (369 reviews) | 
| **Customer Contract Management** | 7.6 (77 reviews) ✓ Verified | Feature Not Available | 

#### Marketing Automation

| Feature | Apptivo | Bigin by Zoho CRM | 
|---|---|---|
| **Email Marketing** | 6.9 (77 reviews) ✓ Verified | 8.0 (400 reviews) | 
| **Campaign Management** | 7.1 (69 reviews) ✓ Verified | 7.9 (386 reviews) | 
| **Lead Management** | 7.9 (91 reviews) ✓ Verified | 8.6 (459 reviews) | 
| **Marketing ROI Analytics** | 6.3 (62 reviews) | 7.6 (376 reviews) | 

#### Customer Support

| Feature | Apptivo | Bigin by Zoho CRM | 
|---|---|---|
| **Case Management** | 7.6 (75 reviews) ✓ Verified | 8.0 (390 reviews) | 
| **Customer Support Portal** | 8.0 (76 reviews) ✓ Verified | 7.9 (383 reviews) | 
| **Knowledge Base** | 7.6 (74 reviews) ✓ Verified | 8.0 (375 reviews) | 
| **Call Center Features** | 7.9 (70 reviews) | 7.6 (375 reviews) | 
| **Support Analytics** | 7.7 (66 reviews) ✓ Verified | 8.0 (363 reviews) | 

#### Reporting & Analytics

| Feature | Apptivo | Bigin by Zoho CRM | 
|---|---|---|
| **Reporting** | 7.0 (84 reviews) ✓ Verified | 8.2 (368 reviews) | 
| **Dashboards** | 7.8 (86 reviews) ✓ Verified | 8.4 (394 reviews) | 
| **Forecasting** | 6.5 (63 reviews) ✓ Verified | 7.9 (331 reviews) | 

#### Mobile & Social

| Feature | Apptivo | Bigin by Zoho CRM | 
|---|---|---|
| **Social Collaboration Features** | 6.4 (63 reviews) | 7.7 (343 reviews) | 
| **Social Network Integration** | 6.6 (65 reviews) | 7.4 (345 reviews) | 
| **Mobile User Support** | 7.4 (71 reviews) ✓ Verified | 8.2 (356 reviews) | 

#### Platform

| Feature | Apptivo | Bigin by Zoho CRM | 
|---|---|---|
| **Customization** | 8.1 (82 reviews) ✓ Verified | 8.2 (430 reviews) | 
| **Workflow Capability** | 7.7 (73 reviews) ✓ Verified | 8.4 (435 reviews) | 
| **User, Role, and Access Management** | 8.2 (78 reviews) ✓ Verified | 8.6 (407 reviews) | 
| **Internationalization** | 7.0 (61 reviews) | 8.0 (368 reviews) | 
| **Sandbox / Test Environments** | 6.0 (55 reviews) | Feature Not Available | 
| **Document & Content Mgmt.** | 7.1 (64 reviews) ✓ Verified | 8.0 (320 reviews) | 
| **Performance and Reliability** | 8.1 (72 reviews) ✓ Verified | 8.9 (407 reviews) | 
| **Output Document Generation** | 7.4 (66 reviews) ✓ Verified | Feature Not Available | 

#### Integration

| Feature | Apptivo | Bigin by Zoho CRM | 
|---|---|---|
| **Data Import & Export Tools** | 7.5 (70 reviews) ✓ Verified | 8.4 (346 reviews) | 
| **Integration APIs** | 6.8 (59 reviews) ✓ Verified | 8.0 (346 reviews) | 
| **Breadth of Partner Applications** | 6.6 (54 reviews) | 7.9 (328 reviews) | 

#### Generative AI

| Feature | Apptivo | Bigin by Zoho CRM | 
|---|---|---|
| **AI Text Generation** | 6.9 (24 reviews) | Feature Not Available | 

#### Agentic AI - CRM

| Feature | Apptivo | Bigin by Zoho CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.5 (69 reviews) | 
| **Multi-step Planning** | Not enough data | 7.7 (69 reviews) | 
| **Cross-system Integration** | Not enough data | 7.8 (73 reviews) | 
| **Adaptive Learning** | Not enough data | 7.5 (68 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.1 (69 reviews) | 
| **Proactive Assistance** | Not enough data | 7.6 (69 reviews) | 
| **Decision Making** | Not enough data | 7.7 (71 reviews) | 

### Help Desk

| Product | Score | Reviews |
|---|---|---|
| **Apptivo** | 8.7/10 | 16 |
| **Bigin by Zoho CRM** | N/A | N/A |

#### Ticket and Case Management

| Feature | Apptivo | Bigin by Zoho CRM | 
|---|---|---|
| **Ticket creation user experience** | 9.3 (10 reviews) ✓ Verified | Not enough data | 
| **Ticket response user experience** | 9.3 (10 reviews) ✓ Verified | Not enough data | 
| **Workflow** | 8.6 (11 reviews) ✓ Verified | Not enough data | 
| **Response Automation** | 8.7 (10 reviews) ✓ Verified | Not enough data | 
| **SLA Management** | 7.8 (10 reviews) | Not enough data | 
| **Attachments/Screencasts** | 8.2 (10 reviews) ✓ Verified | Not enough data | 
| **Ticket Collaboration** | 8.2 (11 reviews) | Not enough data | 
| **Customer and Contacts Database** | 9.1 (11 reviews) ✓ Verified | Not enough data | 

#### Generative AI

| Feature | Apptivo | Bigin by Zoho CRM | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Agentic AI - Help Desk

| Feature | Apptivo | Bigin by Zoho CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Communication Channels

| Feature | Apptivo | Bigin by Zoho CRM | 
|---|---|---|
| **Customer Portal** | 8.3 (10 reviews) ✓ Verified | Not enough data | 
| **Email to Case** | 8.8 (11 reviews) ✓ Verified | Not enough data | 
| **Chat/Live Support** | 9.1 (11 reviews) | Not enough data | 
| **Social Integration** | 7.8 (10 reviews) | Not enough data | 
| **Voice** | 7.7 (10 reviews) ✓ Verified | Not enough data | 

#### Platform

| Feature | Apptivo | Bigin by Zoho CRM | 
|---|---|---|
| **Mobile User Support** | 9.2 (6 reviews) ✓ Verified | Not enough data | 
| **Customization ** | 9.0 (8 reviews) ✓ Verified | Not enough data | 
| **User, Role, and Access Management** | 9.6 (8 reviews) ✓ Verified | Not enough data | 
| **Integration** | 6.3 (5 reviews) ✓ Verified | Not enough data | 
| **Reporting** | 9.7 (10 reviews) ✓ Verified | Not enough data | 
| **Dashboards** | 9.0 (10 reviews) ✓ Verified | Not enough data | 

### Project Management

| Product | Score | Reviews |
|---|---|---|
| **Apptivo** | 8.1/10 | 27 |
| **Bigin by Zoho CRM** | N/A | N/A |

#### Tasks

| Feature | Apptivo | Bigin by Zoho CRM | 
|---|---|---|
| **Creation & Assignment** | 8.3 (21 reviews) ✓ Verified | Not enough data | 
| **Due Dates** | 8.2 (21 reviews) ✓ Verified | Not enough data | 
| **Task Prioritization** | 8.3 (22 reviews) ✓ Verified | Not enough data | 
| **To-Do Lists** | 8.4 (20 reviews) ✓ Verified | Not enough data | 
| **Dependencies** | 8.1 (21 reviews) ✓ Verified | Not enough data | 
| **Mass Updates** | Feature Not Available | Not enough data | 
| **Drag & Drop** | 8.3 (21 reviews) ✓ Verified | Not enough data | 
| **Recurring Tasks** | Feature Not Available | Not enough data | 

#### Projects

| Feature | Apptivo | Bigin by Zoho CRM | 
|---|---|---|
| **Planning** | 8.7 (19 reviews) ✓ Verified | Not enough data | 
| **Project Map** | 8.4 (19 reviews) ✓ Verified | Not enough data | 
| **GANTT** | 7.7 (17 reviews) ✓ Verified | Not enough data | 
| **Calendar View** | 8.0 (19 reviews) ✓ Verified | Not enough data | 
| **Views** | 8.2 (21 reviews) ✓ Verified | Not enough data | 
| **Project Budgeting** | Feature Not Available | Not enough data | 
| **Issue Tracking** | Feature Not Available | Not enough data | 
| **Templates** | 8.7 (20 reviews) ✓ Verified | Not enough data | 
| **Critical Path** | Feature Not Available | Not enough data | 
| **Time & Expense** | 7.8 (18 reviews) ✓ Verified | Not enough data | 
| **Methodologies** | 7.5 (17 reviews) ✓ Verified | Not enough data | 

#### Resource Management

| Feature | Apptivo | Bigin by Zoho CRM | 
|---|---|---|
| **Resource Definiton** | 8.2 (18 reviews) ✓ Verified | Not enough data | 
| **Capacity** | 8.0 (18 reviews) ✓ Verified | Not enough data | 
| **Scheduling** | 7.9 (21 reviews) ✓ Verified | Not enough data | 

#### Project Monitoring

| Feature | Apptivo | Bigin by Zoho CRM | 
|---|---|---|
| **Baselining / KPIs** | 7.9 (16 reviews) ✓ Verified | Not enough data | 
| **Resource Allocation** | 7.9 (16 reviews) ✓ Verified | Not enough data | 
| **Dashboards** | 8.6 (20 reviews) ✓ Verified | Not enough data | 

#### Generative AI

| Feature | Apptivo | Bigin by Zoho CRM | 
|---|---|---|
| **AI Text Generation** | 7.1 (7 reviews) | Not enough data | 
| **AI Text Summarization** | 7.1 (7 reviews) | Not enough data | 

#### Agentic AI - Project Management

| Feature | Apptivo | Bigin by Zoho CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **Apptivo** | N/A | N/A |
| **Bigin by Zoho CRM** | 8.0/10 | 191 |

#### Integrated Workflows

| Feature | Apptivo | Bigin by Zoho CRM | 
|---|---|---|
| **Task Management** | Not enough data | 8.6 (166 reviews) | 
| **Email Tracking/Automation** | Not enough data | 8.3 (171 reviews) | 
| **Calls and Voice** | Not enough data | 7.7 (148 reviews) | 
| **Other Outreach Options ** | Not enough data | 8.0 (140 reviews) | 
| **CRM Integration** | Not enough data | 8.7 (160 reviews) | 
| **Calendar** | Not enough data | 8.2 (171 reviews) | 
| **Shared Records** | Not enough data | 8.4 (154 reviews) | 

#### Repeatability and Reportability

| Feature | Apptivo | Bigin by Zoho CRM | 
|---|---|---|
| **Content Management** | Not enough data | 8.0 (144 reviews) | 
| **Workflow Management** | Not enough data | 8.5 (156 reviews) | 
| **Workflow Performance** | Not enough data | 8.4 (143 reviews) | 
| **Sales Coaching and Insights** | Not enough data | Feature Not Available | 
| **Gamification** | Not enough data | 7.0 (137 reviews) | 

#### AI and Automation

| Feature | Apptivo | Bigin by Zoho CRM | 
|---|---|---|
| **Lead Prioritization** | Not enough data | 8.1 (146 reviews) | 
| **Lead Scoring** | Not enough data | 7.8 (142 reviews) | 
| **Best Time of Day Scheduling** | Not enough data | 7.3 (139 reviews) | 
| **Buyer Intelligence** | Not enough data | 7.4 (142 reviews) | 
| **Machine Learning** | Not enough data | 6.7 (140 reviews) | 

#### Generative AI

| Feature | Apptivo | Bigin by Zoho CRM | 
|---|---|---|
| **AI Text Generation** | Not enough data | Feature Not Available | 

#### Agentic AI - Sales Engagement

| Feature | Apptivo | Bigin by Zoho CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.8 (23 reviews) | 
| **Multi-step Planning** | Not enough data | 8.0 (22 reviews) | 
| **Cross-system Integration** | Not enough data | 8.3 (23 reviews) | 
| **Adaptive Learning** | Not enough data | 7.9 (22 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.0 (20 reviews) | 
| **Proactive Assistance** | Not enough data | 8.0 (22 reviews) | 
| **Decision Making** | Not enough data | 8.1 (24 reviews) | 

### Billing

| Product | Score | Reviews |
|---|---|---|
| **Apptivo** | 8.4/10 | 20 |
| **Bigin by Zoho CRM** | N/A | N/A |

#### Bill Generation

| Feature | Apptivo | Bigin by Zoho CRM | 
|---|---|---|
| **Templates** | 8.8 (17 reviews) | Not enough data | 
| **Digital Billing** | 8.7 (18 reviews) | Not enough data | 
| **Recurring Billing** | 8.6 (16 reviews) | Not enough data | 

#### Bill Processing

| Feature | Apptivo | Bigin by Zoho CRM | 
|---|---|---|
| **Consolidation** | 8.6 (17 reviews) | Not enough data | 
| **Batch Invoicing** | 7.9 (15 reviews) | Not enough data | 
| **Management** | 8.3 (17 reviews) | Not enough data | 

#### Integration

| Feature | Apptivo | Bigin by Zoho CRM | 
|---|---|---|
| **Accounting** | 8.3 (16 reviews) | Not enough data | 
| **Payments** | 8.8 (16 reviews) | Not enough data | 
| **ERP** | 7.7 (15 reviews) | Not enough data | 

#### Agentic AI - Billing

| Feature | Apptivo | Bigin by Zoho CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

### Field Service Management

| Product | Score | Reviews |
|---|---|---|
| **Apptivo** | 7.9/10 | 26 |
| **Bigin by Zoho CRM** | N/A | N/A |

#### Generative AI

| Feature | Apptivo | Bigin by Zoho CRM | 
|---|---|---|
| **AI Text Summarization** | 6.9 (6 reviews) | Not enough data | 
| **AI Image-to-Text** | 6.9 (6 reviews) | Not enough data | 

#### Before the Job

| Feature | Apptivo | Bigin by Zoho CRM | 
|---|---|---|
| **Calendar** | 9.0 (23 reviews) | Not enough data | 
| **Dispatch** | 7.8 (20 reviews) | Not enough data | 
| **Roles** | 8.1 (24 reviews) | Not enough data | 
| **Booking** | 8.2 (20 reviews) | Not enough data | 

#### On the Job

| Feature | Apptivo | Bigin by Zoho CRM | 
|---|---|---|
| **Location** | 7.8 (20 reviews) | Not enough data | 
| **Employee Communication** | 7.9 (21 reviews) | Not enough data | 
| **Behavior Monitoring** | 8.0 (19 reviews) | Not enough data | 
| **Client Notifications** | 7.9 (21 reviews) | Not enough data | 
| **Field Sales** | 8.3 (18 reviews) | Not enough data | 

#### After the Job

| Feature | Apptivo | Bigin by Zoho CRM | 
|---|---|---|
| **Reports** | 7.9 (22 reviews) | Not enough data | 
| **Analytics** | 7.0 (20 reviews) | Not enough data | 
| **Invoicing** | 8.3 (20 reviews) | Not enough data | 
| **CRM Integrations** | 8.5 (21 reviews) | Not enough data | 

#### Agentic AI - Field Service Management

| Feature | Apptivo | Bigin by Zoho CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Apptivo** | N/A | N/A |
| **Bigin by Zoho CRM** | 8.1/10 | 114 |

#### Agentic AI - Sales Performance Management

| Feature | Apptivo | Bigin by Zoho CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.3 (12 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.3 (11 reviews) | 
| **Proactive Assistance** | Not enough data | 8.8 (12 reviews) | 

#### Incentives

| Feature | Apptivo | Bigin by Zoho CRM | 
|---|---|---|
| **Badges** | Not enough data | 7.6 (90 reviews) | 
| **Triggers** | Not enough data | 8.0 (96 reviews) | 
| **Commission Calculator** | Not enough data | 7.0 (92 reviews) | 
| **Leaderboards** | Not enough data | 7.7 (92 reviews) | 

#### Personalization

| Feature | Apptivo | Bigin by Zoho CRM | 
|---|---|---|
| **Profiles** | Not enough data | 8.3 (98 reviews) | 
| **Custom Reports** | Not enough data | 8.1 (97 reviews) | 
| **Dashboards** | Not enough data | 8.5 (101 reviews) | 
| **Goal Setting** | Not enough data | 8.2 (94 reviews) | 

#### Administrative

| Feature | Apptivo | Bigin by Zoho CRM | 
|---|---|---|
| **Integration** | Not enough data | 8.3 (94 reviews) | 
| **Employee Structure** | Not enough data | 8.1 (92 reviews) | 
| **Behavior Monitoring** | Not enough data | Feature Not Available | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **Apptivo** | N/A | N/A |
| **Bigin by Zoho CRM** | 7.6/10 | 109 |

#### Agentic AI - Email Tracking

| Feature | Apptivo | Bigin by Zoho CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.1 (13 reviews) | 
| **Multi-step Planning** | Not enough data | 7.3 (13 reviews) | 
| **Cross-system Integration** | Not enough data | 6.9 (14 reviews) | 
| **Adaptive Learning** | Not enough data | 7.1 (14 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.3 (13 reviews) | 
| **Proactive Assistance** | Not enough data | 7.2 (13 reviews) | 
| **Decision Making** | Not enough data | 7.3 (13 reviews) | 

#### Analytics

| Feature | Apptivo | Bigin by Zoho CRM | 
|---|---|---|
| **Open Rates** | Not enough data | 8.0 (95 reviews) | 
| **Link Activity** | Not enough data | Feature Not Available | 
| **Attachment Activity** | Not enough data | Feature Not Available | 

#### Customizations

| Feature | Apptivo | Bigin by Zoho CRM | 
|---|---|---|
| **Email Platform Integration** | Not enough data | 8.3 (101 reviews) | 
| **Email Scheduling** | Not enough data | 8.0 (96 reviews) | 
| **Notifications** | Not enough data | 8.3 (100 reviews) | 
| **Email Categorization** | Not enough data | 8.0 (93 reviews) | 
| **Templates** | Not enough data | 8.1 (93 reviews) | 

#### Generative AI

| Feature | Apptivo | Bigin by Zoho CRM | 
|---|---|---|
| **AI Text Generation** | Not enough data | Feature Not Available | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **Apptivo** | N/A | N/A |
| **Bigin by Zoho CRM** | 8.0/10 | 155 |

#### Agentic AI - Sales Analytics

| Feature | Apptivo | Bigin by Zoho CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.2 (11 reviews) | 
| **Cross-system Integration** | Not enough data | 8.2 (12 reviews) | 
| **Adaptive Learning** | Not enough data | 8.5 (12 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.9 (12 reviews) | 
| **Proactive Assistance** | Not enough data | 7.9 (12 reviews) | 

#### Data Sourcing

| Feature | Apptivo | Bigin by Zoho CRM | 
|---|---|---|
| **Data Sourcing** | Not enough data | 7.8 (121 reviews) | 
| **Exporting & Sharing Data** | Not enough data | 8.3 (120 reviews) | 
| **Multi-Device Data Visualization** | Not enough data | 8.3 (114 reviews) | 
| **Interactive Dashboards** | Not enough data | 8.3 (115 reviews) | 
| **Data Segmentation** | Not enough data | 8.2 (116 reviews) | 

#### Predictive Analytics

| Feature | Apptivo | Bigin by Zoho CRM | 
|---|---|---|
| **Lead Scoring** | Not enough data | 7.7 (123 reviews) | 
| **Opportunity Scoring** | Not enough data | 7.7 (122 reviews) | 
| **Risk Analysis** | Not enough data | 7.3 (118 reviews) | 
| **Live Forecasting** | Not enough data | 7.8 (125 reviews) | 

#### Sales Management

| Feature | Apptivo | Bigin by Zoho CRM | 
|---|---|---|
| **Live Pipeline Management** | Not enough data | 8.8 (132 reviews) | 
| **Sales Gamification** | Not enough data | 7.6 (124 reviews) | 
| **Account-Based Analytics** | Not enough data | 8.0 (123 reviews) | 
| **Activity Tracking** | Not enough data | 8.3 (128 reviews) | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Apptivo** | N/A | N/A |
| **Bigin by Zoho CRM** | 7.5/10 | 69 |

#### Agentic AI - Outbound Call Tracking

| Feature | Apptivo | Bigin by Zoho CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.2 (10 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.3 (10 reviews) | 

#### Calling

| Feature | Apptivo | Bigin by Zoho CRM | 
|---|---|---|
| **Record Calls** | Not enough data | 7.0 (55 reviews) | 
| **Generate Location** | Not enough data | 6.8 (54 reviews) | 
| **Call Types** | Not enough data | 7.3 (55 reviews) | 
| **Click-to-Call** | Not enough data | 7.3 (54 reviews) | 
| **Auto Dialer** | Not enough data | 6.7 (9 reviews) | 

#### Contacts

| Feature | Apptivo | Bigin by Zoho CRM | 
|---|---|---|
| **Personalization** | Not enough data | 8.2 (59 reviews) | 
| **Information Locater** | Not enough data | 7.8 (56 reviews) | 
| **Record Prospect Data** | Not enough data | 8.1 (58 reviews) | 

#### Insights

| Feature | Apptivo | Bigin by Zoho CRM | 
|---|---|---|
| **Notes** | Not enough data | 8.3 (55 reviews) | 
| **Daily Summary** | Not enough data | 8.2 (56 reviews) | 
| **Automated Voicemails** | Not enough data | 6.5 (54 reviews) | 
| **Automated Emails** | Not enough data | 7.6 (59 reviews) | 
| **Sorts Prospects** | Not enough data | 7.8 (54 reviews) | 
| **Automated Note Taking** | Not enough data | 7.2 (9 reviews) | 

### Accounting & Finance

| Product | Score | Reviews |
|---|---|---|
| **Apptivo** | N/A | N/A |
| **Bigin by Zoho CRM** | N/A | N/A |

#### Agentic AI - Accounting & Finance

| Feature | Apptivo | Bigin by Zoho CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

### Time Tracking

| Product | Score | Reviews |
|---|---|---|
| **Apptivo** | 8.6/10 | 27 |
| **Bigin by Zoho CRM** | N/A | N/A |

#### Time Tracking

| Feature | Apptivo | Bigin by Zoho CRM | 
|---|---|---|
| **Ease of Completing Timesheets** | 7.5 (19 reviews) | Not enough data | 
| **Tracking Time to Project/Task** | 8.2 (21 reviews) | Not enough data | 
| **Billable Time Rate Management** | 7.9 (19 reviews) | Not enough data | 

#### Client Invoicing

| Feature | Apptivo | Bigin by Zoho CRM | 
|---|---|---|
| **Invoice Creation and Delivery** | 9.2 (15 reviews) | Not enough data | 
| **Electronic Payments** | 9.2 (14 reviews) | Not enough data | 
| **Project Accounting / Revenue Recognition** | Feature Not Available | Not enough data | 

#### Mobile Time Tracking

| Feature | Apptivo | Bigin by Zoho CRM | 
|---|---|---|
| **Time Tracking** | 8.0 (16 reviews) | Not enough data | 

#### Administration

| Feature | Apptivo | Bigin by Zoho CRM | 
|---|---|---|
| **Business Tool Integration** | 8.3 (16 reviews) | Not enough data | 
| **Workflow** | 8.2 (17 reviews) | Not enough data | 
| **Automated Reminders** | 8.6 (17 reviews) | Not enough data | 
| **Policy Compliance Management** | 8.6 (14 reviews) | Not enough data | 
| **User, Role, and Access Management** | 8.8 (17 reviews) | Not enough data | 

#### Platform

| Feature | Apptivo | Bigin by Zoho CRM | 
|---|---|---|
| **Reporting** | 8.5 (17 reviews) | Not enough data | 
| **APIs / Integration** | 9.4 (14 reviews) | Not enough data | 
| **Internationalization** | 9.0 (13 reviews) | Not enough data | 
| **Performance and Reliability** | 9.0 (17 reviews) | Not enough data | 
| **Mobile User Support** | 8.4 (15 reviews) | Not enough data | 
| **Offline** | Feature Not Available | Not enough data | 

---
## Categories
**Shared Categories (1):** [CRM Software](https://www.g2.com/categories/crm)

**Unique to Apptivo (5):** [Time Tracking Software](https://www.g2.com/categories/time-tracking-software), [Billing Software](https://www.g2.com/categories/billing), [Help Desk Software](https://www.g2.com/categories/help-desk), [Field Service Management Software](https://www.g2.com/categories/field-service-management), [Project Management Software](https://www.g2.com/categories/project-management)

**Unique to Bigin by Zoho CRM (5):** [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [Email Tracking Software](https://www.g2.com/categories/email-tracking), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management)


---
## Reviewer Demographics

### By Company Size

| Segment | Apptivo | Bigin by Zoho CRM | 
|---|---|---|
| **Small-Business** | 81.9% | 90.4% | 
| **Mid-Market** | 14.0% | 8.4% | 
| **Enterprise** | 4.2% | 1.2% | 

### By Industry

#### Apptivo

- **Information Technology and Services:** 6.5%
- **Construction:** 6.5%
- **Marketing and Advertising:** 6.1%
- **Financial Services:** 3.7%
- **Telecommunications:** 3.7%
- **Computer Software:** 3.7%
- **Real Estate:** 3.7%
- **Consulting:** 2.8%
- **Professional Training & Coaching:** 2.8%
- **Education Management:** 2.3%
- **Other:** 57.9%

#### Bigin by Zoho CRM

- **Information Technology and Services:** 10.2%
- **Marketing and Advertising:** 10.1%
- **Computer Software:** 5.8%
- **Consulting:** 5.4%
- **Real Estate:** 4.6%
- **Education Management:** 4.3%
- **Financial Services:** 4.2%
- **Construction:** 2.9%
- **Accounting:** 2.8%
- **Leisure, Travel & Tourism:** 2.4%
- **Other:** 47.3%

---
## Alternatives

### Alternatives to Apptivo

- [Vtiger All-In-One CRM](https://www.g2.com/products/vtiger-all-in-one-crm/reviews) — 4.3/5 stars (415 reviews)
- [Bitrix24](https://www.g2.com/products/bitrix24/reviews) — 4.1/5 stars (608 reviews)
- [Creatio](https://www.g2.com/products/creatio/reviews) — 4.6/5 stars (358 reviews)
- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25860 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13879 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3095 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2940 reviews)
- [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1443 reviews)
- [Nimble CRM](https://www.g2.com/products/nimble/reviews) — 4.5/5 stars (1114 reviews)
- [Insightly CRM](https://www.g2.com/products/insightly-crm/reviews) — 4.2/5 stars (944 reviews)

### Alternatives to Bigin by Zoho CRM

- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13879 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1235 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3095 reviews)
- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25860 reviews)
- [monday CRM](https://www.g2.com/products/monday-crm/reviews) — 4.6/5 stars (1350 reviews)
- [Close](https://www.g2.com/products/close/reviews) — 4.7/5 stars (2047 reviews)
- [Less Annoying CRM](https://www.g2.com/products/less-annoying-crm/reviews) — 4.9/5 stars (665 reviews)
- [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1157 reviews)
- [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1443 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14726 reviews)

---
## Top Discussions

### Apptivo

- Title: [Is Apptivo compatible with all Browsers?](https://www.g2.com/discussions/6042-6) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Apptivo works with FireFox, Chrome, Safari and Internet Explorer. We strive hard to keep up with browser releases, but there is generally a lag between a new..."
- Title: [How do I restrict the Apps that each employee can access?](https://www.g2.com/discussions/6041-5) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "There is a ‘Roles’ section in the employee definition/maintenance page. You can assign the appropriate roles for each employee, which will ensure they have..."
- Title: [How secure is my data?](https://www.g2.com/discussions/6040-4) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "We are an SSAE16 certified organization which employs several levels of security to ensure that your data is safe and secure:

Communication Layer
All the..."
- Title: [Do I need an experienced IT consultant to setup/manage my account?](https://www.g2.com/discussions/6039-3) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "No that’s not needed. If you are just getting started, you should be able to navigate around the various Apps and get started with the ones that are most..."
- Title: [Can I access Apptivo Apps using my Mobile phone?](https://www.g2.com/discussions/2-2134f482-97c6-409e-93a3-a96d1361af50) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Apptivo is accessible through all mobile phones using our Android, iOS, or Windows apps.  You can also use your mobile web browser to access Apptivo as well."

### Bigin by Zoho CRM

- Title: [Does Bigin integrate with Zoho CRM?](https://www.g2.com/discussions/does-bigin-integrate-with-zoho-crm) — 2 comments, 1 upvote
  > **Top comment:** "Yes it's possible. Make sure to add a user to both Bigin and CRM for the records to be assigned to the same owners after the sync. When the user is not..."
- Title: [What is Zoho Bigin?](https://www.g2.com/discussions/what-is-zoho-bigin) — 2 comments
  > **Top comment:** "It is a CRM, but in a much more simplified version than zohoCRM, yet it is powerful. As a professional experience, I can indicate that it contributes to..."
- Title: [What is Bigin used for?](https://www.g2.com/discussions/what-is-bigin-used-for) — 1 comment
  > **Top comment:** "It is a CRM, a system to improve customer relationships and management, it will facilitate and help you improve follow-up."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/apptivo-vs-bigin-by-zoho-crm)