# Appspace vs ServiceNow Workplace Service Delivery Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Appspace excels in user experience, with a high satisfaction rating reflecting its intuitive interface. Users appreciate features like the ability to add specific comments when booking meeting rooms, which enhances organization and communication within teams.
- **Users say** that Appspace's integration with Outlook and Slack significantly streamlines communication, allowing for updates to be synchronized across platforms. This feature saves time and reduces redundancy, making it a favorite among teams looking for efficiency.
- **According to verified reviews** , ServiceNow Workplace Service Delivery is noted for its straightforward and intuitive system, making it easy for users to submit workplace requests. However, it lacks the same level of recent user engagement, with no new reviews in the last 90 days, which may indicate a stagnation in user feedback.
- **Reviewers mention** that Appspace's setup process is quick and user-friendly, with many highlighting the effective onboarding wizard that simplifies initial configuration. In contrast, ServiceNow's setup has been described as more challenging, which could hinder new users from fully utilizing the platform.
- **Users appreciate** Appspace's robust features for meeting management and room booking, with high ratings for its ability to provide insights into room usage and availability. This level of detail helps teams optimize their workspace, a feature that ServiceNow's users feel could be improved.
- **G2 reviewers highlight** the quality of support provided by Appspace, with many praising the responsiveness and helpfulness of the support team. While ServiceNow also offers solid support, some users feel that it doesn't match the level of engagement and assistance found with Appspace.



| | Appspace | ServiceNow Workplace Service Delivery | 
|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 149 | 13 | 
| **Largest Market Segment** | Mid-Market (49.0% of reviews) | Enterprise (76.9% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### Appspace

Pros:
- Ease of Use (81 reviews)
- Features (46 reviews)

Cons:
- Confusion (15 reviews)
- Missing Features (15 reviews)

### ServiceNow Workplace Service Delivery

Pros:
- Ease of Use (1 reviews)
- Intuitive (1 reviews)

Cons:
- Missing Features (1 reviews)

---
## Ratings Comparison
| Rating | Appspace | ServiceNow Workplace Service Delivery | 
|---|---|---|
  | **Meets Requirements** | 9.5 (120 reviews) | 8.9 (9 reviews) | 
  | **Ease of Use** | 9.6 (129 reviews) | 9.2 (10 reviews) | 
  | **Ease of Setup** | 9.3 (119 reviews) | 7.5 (6 reviews) | 
  | **Ease of Admin** | 9.2 (36 reviews) | 8.3 (5 reviews) | 
  | **Quality of Support** | 9.5 (111 reviews) | 9.1 (9 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.4 (34 reviews) | 8.3 (5 reviews) | 
  | **Product Direction (% positive)** | 9.6 (117 reviews) | 10.0 (10 reviews) | 

---
## Pricing

### Appspace

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### ServiceNow Workplace Service Delivery

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Team Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Appspace** | N/A | N/A |
| **ServiceNow Workplace Service Delivery** | N/A | N/A |

#### Communication

| Feature | Appspace | ServiceNow Workplace Service Delivery | 
|---|---|---|
| **Status Updates** | Not enough data | Not enough data | 
| **Instant Messaging** | Not enough data | Not enough data | 
| **Activity Feed** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **Comments and Voting** | Not enough data | Not enough data | 
| **Discussions** | Not enough data | Not enough data | 
| **User Directory** | Not enough data | Not enough data | 
| **Online Status of Coworkers** | Not enough data | Not enough data | 

#### Content Management

| Feature | Appspace | ServiceNow Workplace Service Delivery | 
|---|---|---|
| **File Sharing** | Not enough data | Not enough data | 
| **Document Collaboration** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Knowledge Base** | Not enough data | Not enough data | 
| **Surveys** | Not enough data | Not enough data | 

#### Productivity Tools

| Feature | Appspace | ServiceNow Workplace Service Delivery | 
|---|---|---|
| **Task Management** | Not enough data | Not enough data | 
| **Calendar** | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | 
| **Mobile** | Not enough data | Not enough data | 
| **Multi-Language Support** | Not enough data | Not enough data | 

#### Administration

| Feature | Appspace | ServiceNow Workplace Service Delivery | 
|---|---|---|
| **Moderation** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 

### Digital Wayfinding

| Product | Score | Reviews |
|---|---|---|
| **Appspace** | N/A | N/A |
| **ServiceNow Workplace Service Delivery** | N/A | N/A |

#### Customization

| Feature | Appspace | ServiceNow Workplace Service Delivery | 
|---|---|---|
| **Enhance maps** | Not enough data | Not enough data | 
| **Themes** | Feature Not Available | Not enough data | 
| **Update** | Not enough data | Not enough data | 
| **Audio** | Feature Not Available | Not enough data | 
| **Create maps** | Not enough data | Not enough data | 

#### Logistics - Digital Wayfinding

| Feature | Appspace | ServiceNow Workplace Service Delivery | 
|---|---|---|
| **Deployment** | Not enough data | Not enough data | 
| **Analytics** | Not enough data | Not enough data | 
| **Indoor and outdoor** | Not enough data | Not enough data | 
| **Positioning systems** | Not enough data | Not enough data | 

#### Agentic AI - Digital Wayfinding

| Feature | Appspace | ServiceNow Workplace Service Delivery | 
|---|---|---|
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Meeting Room Booking Systems

| Product | Score | Reviews |
|---|---|---|
| **Appspace** | 9.0/10 | 27 |
| **ServiceNow Workplace Service Delivery** | 7.6/10 | 9 |

#### Booking

| Feature | Appspace | ServiceNow Workplace Service Delivery | 
|---|---|---|
| **Calendar Scheduling** | 9.5 (20 reviews) | 8.5 (8 reviews) | 
| **Room Booking** | 9.4 (21 reviews) | 8.0 (9 reviews) | 
| **Room Information** | 9.1 (20 reviews) | 8.0 (9 reviews) | 
| **Desk Booking** | 9.4 (21 reviews) | 8.3 (9 reviews) | 

#### Generative AI

| Feature | Appspace | ServiceNow Workplace Service Delivery | 
|---|---|---|
| **AI Text-to-Image** | Not enough data | 6.7 (5 reviews) | 
| **AI Image-to-Text** | Not enough data | 6.7 (5 reviews) | 
| **AI Text-to-Video** | Not enough data | 7.7 (5 reviews) | 
| **AI Text-to-3D** | Not enough data | 6.7 (5 reviews) | 

#### Agentic AI - Meeting Room Booking Systems

| Feature | Appspace | ServiceNow Workplace Service Delivery | 
|---|---|---|
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Platform tools

| Feature | Appspace | ServiceNow Workplace Service Delivery | 
|---|---|---|
| **Room Search** | 7.7 (17 reviews) | 8.0 (9 reviews) | 
| **Room Usage Insights** | 8.6 (16 reviews) | 7.6 (9 reviews) | 
| **Meeting Management** | 9.4 (20 reviews) | 7.1 (8 reviews) | 

#### Administration

| Feature | Appspace | ServiceNow Workplace Service Delivery | 
|---|---|---|
| **Hardware** | 8.9 (11 reviews) | 7.3 (8 reviews) | 
| **Wayfinding** | 8.8 (13 reviews) | 8.1 (8 reviews) | 
| **Favorite Rooms** | 9.4 (18 reviews) | 7.6 (9 reviews) | 
| **Mobile Booking** | 9.0 (19 reviews) | 7.6 (9 reviews) | 

### Employee Communications

| Product | Score | Reviews |
|---|---|---|
| **Appspace** | 8.5/10 | 42 |
| **ServiceNow Workplace Service Delivery** | N/A | N/A |

#### Information Distribution

| Feature | Appspace | ServiceNow Workplace Service Delivery | 
|---|---|---|
| **News Feed** | 9.2 (30 reviews) | Not enough data | 
| **Newsletter** | 9.1 (26 reviews) | Not enough data | 
| **Notifications** | 8.8 (26 reviews) | Not enough data | 
| **Email** | 8.8 (24 reviews) | Not enough data | 
| **Multi-Channel Sharing** | 8.8 (26 reviews) | Not enough data | 

#### Employee Engagement

| Feature | Appspace | ServiceNow Workplace Service Delivery | 
|---|---|---|
| **Employee Generated Content** | 9.4 (26 reviews) | Not enough data | 
| **Confirmation** | Feature Not Available | Not enough data | 
| **Comments** | 8.0 (23 reviews) | Not enough data | 
| **Inline Translation** | 8.3 (22 reviews) | Not enough data | 
| **Administrative Access** | 9.2 (28 reviews) | Not enough data | 
| **Content Interaction** | 7.7 (22 reviews) | Not enough data | 
| **Surveys (global & local)** | 8.1 (24 reviews) | Not enough data | 
| **Chat** | 8.4 (26 reviews) | Not enough data | 

#### User Experience & Accessibility - Employee Communications

| Feature | Appspace | ServiceNow Workplace Service Delivery | 
|---|---|---|
| **Native Mobile Application** | 8.6 (25 reviews) | Not enough data | 
| **Branded Experience** | 8.9 (17 reviews) | Not enough data | 
| **Personalized Ux Experience** | 8.5 (17 reviews) | Not enough data | 
| **Audience Management & Creation** | 8.3 (16 reviews) | Not enough data | 

#### Content Distribution - Employee Communications

| Feature | Appspace | ServiceNow Workplace Service Delivery | 
|---|---|---|
| **Newsfeed** | 9.2 (19 reviews) | Not enough data | 
| **Newsletter Engine** | 7.7 (16 reviews) | Not enough data | 
| **Multi-Channel Sharing** | 8.2 (21 reviews) | Not enough data | 

#### Additional Features - Employee Communications

| Feature | Appspace | ServiceNow Workplace Service Delivery | 
|---|---|---|
| **Emergency Notifications** | 8.5 (16 reviews) | Not enough data | 
| **Analytics** | 8.6 (21 reviews) | Not enough data | 
| **Integrations** | 8.0 (17 reviews) | Not enough data | 

#### Agentic AI - Employee Communications

| Feature | Appspace | ServiceNow Workplace Service Delivery | 
|---|---|---|
| **Cross-system Integration** | 8.0 (5 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.1 (8 reviews) | Not enough data | 

### Digital Signage

| Product | Score | Reviews |
|---|---|---|
| **Appspace** | 9.1/10 | 62 |
| **ServiceNow Workplace Service Delivery** | N/A | N/A |

#### Platform Basics

| Feature | Appspace | ServiceNow Workplace Service Delivery | 
|---|---|---|
| **Remotely Content Management** | 9.5 (46 reviews) | Not enough data | 
| **Content Scheduling** | 9.3 (48 reviews) | Not enough data | 
| **Multi-User Access** | 9.3 (42 reviews) | Not enough data | 

#### Platform Content

| Feature | Appspace | ServiceNow Workplace Service Delivery | 
|---|---|---|
| **Media Formats** | 9.3 (49 reviews) | Not enough data | 
| **Media Editor** | 9.0 (43 reviews) | Not enough data | 

#### Platform Interoperability

| Feature | Appspace | ServiceNow Workplace Service Delivery | 
|---|---|---|
| **Hardware** | 9.2 (43 reviews) | Not enough data | 

#### Platform Additional Functionality

| Feature | Appspace | ServiceNow Workplace Service Delivery | 
|---|---|---|
| **Screen Grouping** | 9.0 (44 reviews) | Not enough data | 
| **Asset Management Integration** | 9.1 (39 reviews) | Not enough data | 
| **Network Reporting** | 9.0 (38 reviews) | Not enough data | 

#### Agentic AI - Digital Signage

| Feature | Appspace | ServiceNow Workplace Service Delivery | 
|---|---|---|
| **Cross-system Integration** | 7.9 (11 reviews) | Not enough data | 

### Space Management

| Product | Score | Reviews |
|---|---|---|
| **Appspace** | 8.7/10 | 49 |
| **ServiceNow Workplace Service Delivery** | N/A | N/A |

#### Facility Booking

| Feature | Appspace | ServiceNow Workplace Service Delivery | 
|---|---|---|
| **Desk Booking** | 9.4 (39 reviews) | Not enough data | 
| **Meeting Room Booking** | 9.0 (39 reviews) | Not enough data | 
| **Common Space Booking** | 9.2 (38 reviews) | Not enough data | 
| **Team Booking** | 9.2 (34 reviews) | Not enough data | 
| **Real-Time Availability** | 9.1 (36 reviews) | Not enough data | 

#### Office Maps

| Feature | Appspace | ServiceNow Workplace Service Delivery | 
|---|---|---|
| **Interactive Office Maps** | 9.0 (33 reviews) | Not enough data | 
| **Employee Locator** | 9.1 (33 reviews) | Not enough data | 
| **Team Neighborhoods** | 9.0 (28 reviews) | Not enough data | 

#### Workplace Analytics

| Feature | Appspace | ServiceNow Workplace Service Delivery | 
|---|---|---|
| **Space Usage** | 8.9 (39 reviews) | Not enough data | 
| **Trends & Preferences** | 9.0 (35 reviews) | Not enough data | 
| **Forecasting** | 9.1 (30 reviews) | Not enough data | 

#### Generative AI

| Feature | Appspace | ServiceNow Workplace Service Delivery | 
|---|---|---|
| **AI Text Summarization** | 8.9 (23 reviews) | Not enough data | 

#### Administrative Tools

| Feature | Appspace | ServiceNow Workplace Service Delivery | 
|---|---|---|
| **Compacity Planning** | 9.0 (34 reviews) | Not enough data | 
| **Meeting Cancellation Protection** | 8.9 (33 reviews) | Not enough data | 
| **Amenity Labels** | 8.9 (35 reviews) | Not enough data | 

#### Generative AI

| Feature | Appspace | ServiceNow Workplace Service Delivery | 
|---|---|---|
| **AI Text-to-Image** | 8.0 (5 reviews) | Not enough data | 
| **AI Text-to-Speech** | 7.8 (6 reviews) | Not enough data | 
| **AI Image-to-Text** | 8.3 (22 reviews) | Not enough data | 
| **AI Text-to-3D** | 6.0 (5 reviews) | Not enough data | 

#### Agentic AI - Space Management

| Feature | Appspace | ServiceNow Workplace Service Delivery | 
|---|---|---|
| **Autonomous Task Execution** | 8.5 (9 reviews) | Not enough data | 
| **Cross-system Integration** | 8.3 (8 reviews) | Not enough data | 

### Desk Booking

| Product | Score | Reviews |
|---|---|---|
| **Appspace** | 8.7/10 | 83 |
| **ServiceNow Workplace Service Delivery** | N/A | N/A |

#### Seating Options

| Feature | Appspace | ServiceNow Workplace Service Delivery | 
|---|---|---|
| **Amenities** | 9.0 (50 reviews) | Not enough data | 
| **Automatic Grouping** | 8.9 (48 reviews) | Not enough data | 
| **Predefined Neighborhoods** | 8.8 (48 reviews) | Not enough data | 
| **Recurring Reservations** | 8.9 (58 reviews) | Not enough data | 

#### Tech Stack

| Feature | Appspace | ServiceNow Workplace Service Delivery | 
|---|---|---|
| **Moble App Offering** | 8.6 (60 reviews) | Not enough data | 
| **Employee Communications Integrations** | 8.6 (56 reviews) | Not enough data | 
| **Calendar Integrations** | 9.0 (59 reviews) | Not enough data | 
| **SSO Compatible** | 9.0 (54 reviews) | Not enough data | 

#### Generative AI

| Feature | Appspace | ServiceNow Workplace Service Delivery | 
|---|---|---|
| **AI Text-to-Image** | 8.7 (24 reviews) | Not enough data | 
| **AI Text-to-Speech** | 8.5 (25 reviews) | Not enough data | 
| **AI Text-to-3D** | 8.3 (21 reviews) | Not enough data | 
| **AI Image-to-Text** | 8.3 (24 reviews) | Not enough data | 

### Frontline Worker Communication Platforms

| Product | Score | Reviews |
|---|---|---|
| **Appspace** | N/A | N/A |
| **ServiceNow Workplace Service Delivery** | N/A | N/A |

#### Administrative Tasks - Frontline Worker Communication Platforms

| Feature | Appspace | ServiceNow Workplace Service Delivery | 
|---|---|---|
| **Training & Learning Modules** | Not enough data | Not enough data | 
| **Health & Safety Policies** | Not enough data | Not enough data | 
| **Onboarding & Offboarding** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Employee Services** | Not enough data | Not enough data | 
| **Knowledge Management** | Not enough data | Not enough data | 

#### Communication Features - Frontline Worker Communication Platforms

| Feature | Appspace | ServiceNow Workplace Service Delivery | 
|---|---|---|
| **Group Messaging** | Not enough data | Not enough data | 
| **Private Messaging** | Not enough data | Not enough data | 
| **Announcements** | Not enough data | Not enough data | 
| **Emergency Notifications** | Not enough data | Not enough data | 

#### Operations - Frontline Worker Communication Platforms

| Feature | Appspace | ServiceNow Workplace Service Delivery | 
|---|---|---|
| **Shift Scheduling** | Feature Not Available | Not enough data | 
| **Insights & Analytics** | Feature Not Available | Not enough data | 
| **Task Management** | Feature Not Available | Not enough data | 
| **SOPs & Documentation** | Feature Not Available | Not enough data | 

#### Agentic AI - Frontline Worker Communication Platforms

| Feature | Appspace | ServiceNow Workplace Service Delivery | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Employee Intranet

| Product | Score | Reviews |
|---|---|---|
| **Appspace** | 9.0/10 | 5 |
| **ServiceNow Workplace Service Delivery** | N/A | N/A |

#### Agentic AI - Employee Intranet

| Feature | Appspace | ServiceNow Workplace Service Delivery | 
|---|---|---|
| **Autonomous Task Execution** | 9.0 (5 reviews) | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Meeting Room Booking Systems](https://www.g2.com/categories/meeting-room-booking-systems)

**Unique to Appspace (7):** [Frontline Worker Communication Platforms Software](https://www.g2.com/categories/frontline-worker-communication-platforms), [Desk Booking Software](https://www.g2.com/categories/desk-booking), [Space Management Software](https://www.g2.com/categories/space-management), [Employee Communications Software](https://www.g2.com/categories/employee-communications), [Employee Intranet Software](https://www.g2.com/categories/employee-intranet), [Digital Signage Software](https://www.g2.com/categories/digital-signage), [Digital Wayfinding Software](https://www.g2.com/categories/digital-wayfinding)



---
## Reviewer Demographics

### By Company Size

| Segment | Appspace | ServiceNow Workplace Service Delivery | 
|---|---|---|
| **Small-Business** | 38.5% | 0% | 
| **Mid-Market** | 49.0% | 23.1% | 
| **Enterprise** | 12.6% | 76.9% | 

### By Industry

#### Appspace

- **Consumer Services:** 28.6%
- **Information Technology and Services:** 11.3%
- **Computer Software:** 6.0%
- **Higher Education:** 3.8%
- **Internet:** 3.8%
- **Banking:** 3.8%
- **Electrical/Electronic Manufacturing:** 3.0%
- **Telecommunications:** 3.0%
- **Construction:** 3.0%
- **Leisure, Travel & Tourism:** 2.3%
- **Other:** 31.6%

#### ServiceNow Workplace Service Delivery

- **Computer Software:** 23.1%
- **Information Technology and Services:** 15.4%
- **Electrical/Electronic Manufacturing:** 15.4%
- **Manufacturing:** 7.7%
- **Telecommunications:** 7.7%
- **Internet:** 7.7%
- **Higher Education:** 7.7%
- **Financial Services:** 7.7%
- **Entertainment:** 7.7%

---
## Alternatives

### Alternatives to Appspace

- [OptiSigns](https://www.g2.com/products/optisigns/reviews) — 4.7/5 stars (3690 reviews)
- [Yodeck](https://www.g2.com/products/yodeck/reviews) — 4.7/5 stars (3072 reviews)
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- [ScreenCloud Digital Signage](https://www.g2.com/products/screencloud-digital-signage/reviews) — 4.7/5 stars (455 reviews)
- [Simpplr](https://www.g2.com/products/simpplr/reviews) — 4.6/5 stars (361 reviews)
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- [Tactic](https://www.g2.com/products/tactic/reviews) — 4.6/5 stars (555 reviews)
- [Microsoft SharePoint](https://www.g2.com/products/microsoft-sharepoint/reviews) — 4.0/5 stars (8962 reviews)
- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56484 reviews)

### Alternatives to ServiceNow Workplace Service Delivery

- [Tactic](https://www.g2.com/products/tactic/reviews) — 4.6/5 stars (555 reviews)
- [Sign In Solutions](https://www.g2.com/products/sign-in-solutions/reviews) — 4.7/5 stars (401 reviews)
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- [Joan](https://www.g2.com/products/joan/reviews) — 4.5/5 stars (268 reviews)
- [Wayleadr](https://www.g2.com/products/wayleadr/reviews) — 4.9/5 stars (251 reviews)
- [WorkInSync](https://www.g2.com/products/workinsync/reviews) — 4.6/5 stars (249 reviews)
- [Archie](https://www.g2.com/products/archie-archie/reviews) — 4.9/5 stars (242 reviews)
- [Robin](https://www.g2.com/products/robin/reviews) — 4.4/5 stars (211 reviews)

---
## Top Discussions

### Appspace

No discussions available for this product.

### ServiceNow Workplace Service Delivery

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/appspace-vs-servicenow-workplace-service-delivery)