Compare AppsForOps vs Gainsight

See this
comparison of AppsForOps vs. Gainsight
based on data from user reviews. AppsForOps rates 4.9/5 stars with 10 reviews. Gainsight rates 4.4/5 stars with 436 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Free Trial
Free Trial Unavailable
AppsForOps
Free Trial
Gainsight
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
9.5
8.5
Ease of Use
Ease of Use
9.5
7.8
Ease of Setup
Ease of SetupNot enough data available
6.2
Ease of Admin
Ease of AdminNot enough data available
6.9
Quality of Support
Quality of Support
9.5
8.7
Ease of Doing Business With
Ease of Doing Business WithNot enough data available
8.9
Product Direction (% positive)
Product Direction (% positive)
10.0
8.9
Meets Requirements
AppsForOps
9.5
Gainsight
8.5
Ease of Use
AppsForOps
9.5
Gainsight
7.8
Ease of Setup
AppsForOps
Not enough data available
Gainsight
6.2
Ease of Admin
AppsForOps
Not enough data available
Gainsight
6.9
Quality of Support
AppsForOps
9.5
Gainsight
8.7
Ease of Doing Business With
AppsForOps
Not enough data available
Gainsight
8.9
Product Direction (% positive)
AppsForOps
10.0
Gainsight
8.9

Features

Customer Information
Customer Health Scores
AppsForOps
Not enough data available
Gainsight
8.5
Customer Monitoring
AppsForOps
Not enough data available
Gainsight
8.4
Customer Profiles
AppsForOps
Not enough data available
Gainsight
8.2
Playbooks
AppsForOps
Not enough data available
Gainsight
8.3
Customer Segments
AppsForOps
Not enough data available
Gainsight
8.1
Product Engagement
AppsForOps
Not enough data available
Gainsight
8.0
Surveys
AppsForOps
Not enough data available
Gainsight
8.0
Predictions
Churn Risk
AppsForOps
Not enough data available
Gainsight
7.8
Upsell Opportunities
AppsForOps
Not enough data available
Gainsight
7.4
Custom Triggers
AppsForOps
Not enough data available
Gainsight
8.3
Machine Learning
AppsForOps
Not enough data available
Gainsight
7.2
Platform
Reporting & Dashboards
AppsForOps
9.7
Gainsight
8.1
API & Integrations
AppsForOps
Not enough data available
Gainsight
7.9
Data Import & Export Tools
AppsForOps
Not enough data available
Gainsight
7.7
Workflow Capability
AppsForOps
Not enough data available
Gainsight
8.2
Notifications
AppsForOps
Not enough data available
Gainsight
8.1
Customization
AppsForOps
Not enough data available
Gainsight
8.0
Scalability
AppsForOps
Not enough data available
Gainsight
8.5
Data Security
AppsForOps
Not enough data available
Gainsight
8.7
Performance & Reliability
AppsForOps
Not enough data available
Gainsight
8.2
User, Role, and Access Management
AppsForOps
Not enough data available
Gainsight
8.3

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
40.0%
5.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
60.0%
65.7%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0%
28.8%
AppsForOps
Small-Business
40.0%
Mid-Market
60.0%
Enterprise
0%
Gainsight
Small-Business
5.5%
Mid-Market
65.7%
Enterprise
28.8%

Reviewers' Industry

 
Computer Software
70.0%
Computer Software
41.0%
 
Information Technology and Services
20.0%
Information Technology and Services
17.7%
 
Law Practice
10.0%
Internet
8.8%
 
Marketing and Advertising
6.2%
 
Financial Services
3.2%
 
Other
0.0%
Other
23.0%
AppsForOps
Computer Software
70.0%
Information Technology and Services
20.0%
Law Practice
10.0%
Other
0.0%
Gainsight
Computer Software
41.0%
Information Technology and Services
17.7%
Internet
8.8%
Marketing and Advertising
6.2%
Financial Services
3.2%
Other
23.0%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Consultant in Computer Software

The best part is that it has revolutionised how we do business. As a team and as a company. It's been invaluable.

Jamie M.
Administrator in Internet

Gainsight has allowed our Client Success team to manage our clients through and through. The tool is key to managing our client life cycle from initial engagement, through implementation and Go Live stages, and following through to Renewal. Being able to...

Most Helpful Critical Review
Most Helpful Critical Review
Administrator

The software as a whole is very clunky in terms of user interface. It's not self explanatory or intuitive at all, and configuration to make the software do what you want it to do is very complicated. Sometimes its the small things...this is a Salesforce add...

 
AppsForOps
Most Helpful Favorable Review
Consultant in Computer Software

The best part is that it has revolutionised how we do business. As a team and as a company. It's been invaluable.

Gainsight
Most Helpful Favorable Review
Jamie M.
Administrator in Internet

Gainsight has allowed our Client Success team to manage our clients through and through. The tool is key to managing our client life cycle from initial engagement, through implementation and Go Live stages, and following through to Renewal. Being able to...

Most Helpful Critical Review
Administrator

The software as a whole is very clunky in terms of user interface. It's not self explanatory or intuitive at all, and configuration to make the software do what you want it to do is very complicated. Sometimes its the small things...this is a Salesforce add...

Screenshots

 
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Videos

 No videos provided
AppsForOps
No videos provided
Gainsight

Downloads

AppsForOps
No downloads provided
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