Users report that Appointlet has a solid ease of use rating of 9.1, but reviewers mention that Picktime slightly outshines it with a score of 9.3, making it more intuitive for new users.
Reviewers mention that Appointlet's quality of support is rated at 9.0, which is commendable, but users on G2 highlight Picktime's exceptional support with a score of 9.8, indicating faster response times and more helpful assistance.
G2 users say that Appointlet's product direction score of 7.1 suggests some room for improvement in future updates, while Picktime's perfect score of 10.0 indicates a strong commitment to evolving the product based on user feedback.
Users report that Appointlet offers a variety of integrations, but reviewers mention that Picktime excels with its seamless integration with platforms like MS Teams and Salesforce, enhancing workflow efficiency.
Reviewers mention that Appointlet's appointment follow-up features are effective, but users on G2 highlight Picktime's advanced reminders and notifications system as a standout feature that helps reduce no-shows.
Users say that while both platforms offer customization options, Picktime's personalized booking page and web embed features are particularly praised for their flexibility and branding capabilities, making it easier for businesses to maintain their identity.
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