Compare Appointlet and Chili Piper
At a Glance
Market Segments
Small-Business (66.7% of reviews)
Mid-Market (63.1% of reviews)
Entry-Level Pricing
$0 per month
$15.00 1 Users Per Month
Appointlet
Star Rating
(15)4.4 out of 5
Market Segments
Small-Business (66.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$0 per month
Browse all 2 pricing plans
Chili Piper
Star Rating
(736)4.6 out of 5
Market Segments
Mid-Market (63.1% of reviews)
Pros & Cons
Entry-Level Pricing
$15.00 1 Users Per Month
Browse all 6 pricing plans
Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Chili Piper excels in user support, with many users praising the quality of their Customer Success Managers (CSMs). One user highlighted how their CSM provided invaluable assistance during the transition of ownership, making the process smoother and more manageable.
- Users say that Chili Piper's integration capabilities are a significant advantage, allowing teams to schedule calls without leaving their preferred platforms. This seamless functionality was noted as a major convenience, enhancing overall productivity.
- Reviewers mention that Appointlet shines in its simplicity and ease of use, particularly for small businesses. Users appreciate how it integrates effortlessly with tools like Google Calendar and Zoom, which helps streamline their scheduling processes and save time.
- According to verified reviews, Chili Piper has a higher overall satisfaction score, reflecting its ability to meet the needs of mid-market users effectively. Reviewers noted a small learning curve, which allows teams to scale their usage quickly once they familiarize themselves with the platform.
- Users highlight that while Appointlet is free to start, it may lack some advanced features that larger organizations might require. This limitation can be a drawback for users looking for more comprehensive scheduling solutions as their needs grow.
- G2 reviewers indicate that both products have their strengths, but Chili Piper's higher G2 Score suggests a more favorable overall experience, particularly in terms of product direction and support quality, which users find crucial for long-term success.
Pricing
Entry-Level Pricing
Appointlet
FREE
$0
per month
Unlimited Bookings
- Unlimited Members
- Unlimited Meeting Types
- Unlimited Form Fields
Chili Piper
ChiliCal Teams
$15.00
1 Users Per Month
Smart scheduling links for revenue reps
- One click instant booking (Salesforce required).
- Round-robin between reps on your team.
- Schedule on behalf of others.
Free Trial
Appointlet
Free Trial is available
Chili Piper
No trial information availableRatings
Meets Requirements
8.2
13
9.2
465
Ease of Use
9.1
13
9.0
472
Ease of Setup
9.0
8
8.0
170
Ease of Admin
9.2
8
8.2
160
Quality of Support
9.0
10
9.3
425
Has the product been a good partner in doing business?
8.8
8
8.9
158
Product Direction (% positive)
7.1
12
9.0
399
Features by Category
Messenger
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Organization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Sales Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Matching
Not enough data
9.0
122
Not enough data
8.9
105
Not enough data
8.7
99
Routing
Not enough data
9.1
132
Not enough data
8.8
108
Not enough data
8.9
112
Not enough data
9.2
133
Platform Operations
Not enough data
8.7
99
Not enough data
8.6
100
Not enough data
8.9
104
Not enough data
8.9
85
Not enough data
8.8
116
Not enough data
9.2
133
Not enough data
Not enough data
Not enough data
Not enough data
Calendar View
Not enough data
9.1
130
Not enough data
9.2
136
Shared Calendar
Not enough data
9.2
137
Not enough data
9.2
131
Accessibility
Not enough data
9.1
109
Not enough data
9.0
92
Integration
Not enough data
9.3
99
Not enough data
9.1
114
Not enough data
9.3
149
Notifications
Not enough data
9.4
139
Not enough data
9.3
107
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Calendar
Not enough data
Not enough data
Notifications
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Settings
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Online Appointment Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
9.4
90
Not enough data
9.5
150
Not enough data
9.5
134
Not enough data
9.5
102
Not enough data
9.4
148
Branding & Customizatio
Not enough data
9.3
139
Not enough data
9.3
143
Not enough data
9.1
111
Automatic Rules & Configurations
Not enough data
9.4
154
Not enough data
9.5
143
Not enough data
9.2
134
Agentic AI - Business Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Internal Use
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Appointlet and Chili Piper are categorized as Business Scheduling
Unique Categories
Appointlet is categorized as Online Appointment Scheduling
Chili Piper is categorized as Conversational Marketing, AI Sales Assistant, Lead-to-Account Matching and Routing, Live Chat, and Calendar
Reviews
Reviewers' Company Size
Appointlet
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Chili Piper
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
20.0%
Staffing and Recruiting
6.7%
Sports
6.7%
Professional Training & Coaching
6.7%
Non-Profit Organization Management
6.7%
Other
53.3%
Computer Software
41.8%
Information Technology and Services
12.9%
Marketing and Advertising
6.6%
Financial Services
6.2%
Internet
2.6%
Other
30.0%
Alternatives
Discussions
Appointlet has no discussions with answers
Is there anyway to automatically offer up times based off multiple participants' calendars?
2 Comments
DC
Hey Matt,
Chili Piper has this feature. You can create a meeting type that includes multiple people, you could even use suggested times to include...Read more
Is video conferencing for meetings included in all packages?
2 Comments
Official Response from Chili Piper
Yes! Zoom, GoToMeeting, and other video conferencing is included in all subscriptions. The difference in Concierge Live is that it allows for real-time...Read more
What counts as a user?
1 Comment
Official Response from Chili Piper
A user is anyone that is booking a meeting, assigned a meeting, or an admin/manager who needs access to the application.Read more
