# Applied Epic, Guidewire ClaimCenter vs HawkSoft Comparison

| | Applied Epic | Guidewire ClaimCenter | HawkSoft | 
|---|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.5 out of 5 | 4.8 out of 5 | 
| **Total Reviews** | 1,563 | 42 | 84 | 
| **Largest Market Segment** | Small-Business (71.6% of reviews) | Enterprise (53.7% of reviews) | Small-Business (95.2% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | Contact Us | 

---
## Top Pros & Cons

### Applied Epic

Pros:
- Ease of Use (534 reviews)
- Features (215 reviews)

Cons:
- Learning Curve (173 reviews)
- Complex Process (139 reviews)

### Guidewire ClaimCenter

Pros:
- Customization (7 reviews)
- Integrations (3 reviews)

Cons:
- Integration Issues (2 reviews)
- Limited Customization (2 reviews)

### HawkSoft

Pros:
- Centralization (1 reviews)
- Client Management (1 reviews)

Cons:
- Integration Issues (1 reviews)
- Policy Management (1 reviews)

---
## Ratings Comparison
| Rating | Applied Epic | Guidewire ClaimCenter | HawkSoft | 
|---|---|---|---|
  | **Meets Requirements** | 8.6 (1018 reviews) | 8.9 (37 reviews) | 9.3 (71 reviews) | 
  | **Ease of Use** | 8.1 (1409 reviews) | 8.7 (38 reviews) | 9.2 (72 reviews) | 
  | **Ease of Setup** | 7.3 (993 reviews) | 7.5 (29 reviews) | 8.8 (44 reviews) | 
  | **Ease of Admin** | 7.7 (441 reviews) | 8.7 (25 reviews) | 9.2 (39 reviews) | 
  | **Quality of Support** | 8.8 (979 reviews) | 8.8 (37 reviews) | 9.6 (70 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.6 (457 reviews) | 9.1 (25 reviews) | 9.5 (39 reviews) | 
  | **Product Direction (% positive)** | 8.5 (1010 reviews) | 9.7 (35 reviews) | 9.8 (70 reviews) | 

---
## Pricing

### Applied Epic

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Guidewire ClaimCenter

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### HawkSoft

#### Entry-Level Pricing

Plan: HawkSoft Subscription

Price: Contact Us

Description: Our pricing model is based on a flat base fee plus a user fee of $94 per user per month. 

HawkSoft is committed to delivering a great value at a transparent, fair price. We do not do minimum length contracts, early termination fees, data extraction fees, or artificially low "introductory" offers followed by exponential increases.

Please contact us for a  pricing proposal.

Key Features:
- P&C policy management
- Automated documentation and E&O mitigation
- Reporting / Sales Pipeline

[Learn more about HawkSoft](https://www.g2.com/products/hawksoft/reviews)

#### Free Trial

No

---
## Features Comparison By Category

### Insurance Claims Management

| Product | Score | Reviews |
|---|---|---|
| **Applied Epic** | N/A | N/A |
| **Guidewire ClaimCenter** | N/A | N/A |
| **HawkSoft** | N/A | N/A |

#### Claims Submission - Insurance Claims Management

| Feature | Applied Epic | Guidewire ClaimCenter | HawkSoft | 
|---|---|---|---|
| **Document Uploads** | Not enough data | Not enough data | Not enough data | 
| **Online Claims Forms** | Not enough data | Not enough data | Not enough data | 

#### Claims Processing - Insurance Claims Management

| Feature | Applied Epic | Guidewire ClaimCenter | HawkSoft | 
|---|---|---|---|
| **Automated Workflow Management** | Not enough data | Not enough data | Not enough data | 
| **Task Assignment** | Not enough data | Not enough data | Not enough data | 
| **Case Collaboration** | Not enough data | Not enough data | Not enough data | 

#### Claims Tracking - Insurance Claims Management

| Feature | Applied Epic | Guidewire ClaimCenter | HawkSoft | 
|---|---|---|---|
| **Claim History** | Not enough data | Not enough data | Not enough data | 
| **Real-Time Claim Tracking** | Not enough data | Not enough data | Not enough data | 

#### Claims Settlement- Insurance Claims Management

| Feature | Applied Epic | Guidewire ClaimCenter | HawkSoft | 
|---|---|---|---|
| **Automated Claim Settlement** | Not enough data | Not enough data | Not enough data | 
| **Payment Processing Integration** | Not enough data | Not enough data | Not enough data | 
| **Claims Settlement Calculator** | Not enough data | Not enough data | Not enough data | 

#### Risk Management - Insurance Claims Management

| Feature | Applied Epic | Guidewire ClaimCenter | HawkSoft | 
|---|---|---|---|
| **Fraud detection** | Not enough data | Not enough data | Not enough data | 
| **Risk Scoring** | Not enough data | Not enough data | Not enough data | 

#### Analytics and reporting - Insurance Claims Management

| Feature | Applied Epic | Guidewire ClaimCenter | HawkSoft | 
|---|---|---|---|
| **Claim Data Insights** | Not enough data | Not enough data | Not enough data | 
| **Analytics Dashboards** | Not enough data | Not enough data | Not enough data | 

### Insurance Agency Management Systems

| Product | Score | Reviews |
|---|---|---|
| **Applied Epic** | 7.9/10 | 865 |
| **Guidewire ClaimCenter** | N/A | N/A |
| **HawkSoft** | 9.0/10 | 61 |

#### Administration

| Feature | Applied Epic | Guidewire ClaimCenter | HawkSoft | 
|---|---|---|---|
| **Accounting** | 7.5 (715 reviews) | Not enough data | 8.5 (34 reviews) | 
| **Contact Management** | 8.5 (785 reviews) | Not enough data | 9.3 (52 reviews) | 
| **Commissions** | 8.0 (723 reviews) | Not enough data | 8.5 (36 reviews) | 
| **Sales Tools** | 7.1 (650 reviews) | Not enough data | 8.2 (49 reviews) | 
| **Reporting & Dashboards** | 7.8 (771 reviews) | Not enough data | 9.0 (54 reviews) | 
| **Payment Processing** | 7.3 (614 reviews) | Not enough data | 9.3 (43 reviews) | 
| **Email Integration** | 8.0 (772 reviews) | Not enough data | 8.9 (54 reviews) | 
| **Task Management** | 8.4 (782 reviews) | Not enough data | 9.4 (51 reviews) | 

#### Insurance Documentation

| Feature | Applied Epic | Guidewire ClaimCenter | HawkSoft | 
|---|---|---|---|
| **Claims Management** | 8.0 (729 reviews) | Not enough data | 8.5 (41 reviews) | 
| **Policy Management** | 8.8 (821 reviews) | Not enough data | 9.5 (57 reviews) | 
| **Invoicing & Receipts** | 8.1 (754 reviews) | Not enough data | 9.0 (46 reviews) | 
| **Electronic Signatures** | 7.7 (654 reviews) | Not enough data | 9.3 (36 reviews) | 

---
## Categories

**Unique to Applied Epic (1):** [Insurance Agency Management Systems](https://www.g2.com/categories/insurance-agency-management-systems)

**Unique to Guidewire ClaimCenter (1):** [Insurance Claims Management Software](https://www.g2.com/categories/insurance-claims-management)

**Unique to HawkSoft (3):** [Insurance Agency Management Systems](https://www.g2.com/categories/insurance-agency-management-systems), [Property & Casualty Policy Administration Systems](https://www.g2.com/categories/property-casualty-policy-administration-systems), [Insurance Suites Software](https://www.g2.com/categories/insurance-suites)


---
## Reviewer Demographics

### By Company Size

| Segment | Applied Epic | Guidewire ClaimCenter | HawkSoft | 
|---|---|---|---|
| **Small-Business** | 71.6% | 0% | 95.2% | 
| **Mid-Market** | 23.7% | 46.3% | 2.4% | 
| **Enterprise** | 4.8% | 53.7% | 2.4% | 

### By Industry

#### Applied Epic

- **Insurance:** 91.7%
- **Accounting:** 3.6%
- **Construction:** 1.1%
- **Financial Services:** 0.7%
- **Information Technology and Services:** 0.3%
- **Automotive:** 0.2%
- **Banking:** 0.2%
- **Commercial Real Estate:** 0.2%
- **Consumer Services:** 0.2%
- **Airlines/Aviation:** 0.1%
- **Other:** 1.6%

#### Guidewire ClaimCenter

- **Insurance:** 82.9%
- **Information Technology and Services:** 7.3%
- **Staffing and Recruiting:** 2.4%
- **Higher Education:** 2.4%
- **Financial Services:** 2.4%
- **Computer Software:** 2.4%

#### HawkSoft

- **Insurance:** 95.2%
- **Retail:** 1.2%
- **Information Technology and Services:** 1.2%
- **Information Services:** 1.2%
- **Financial Services:** 1.2%

---
## Alternatives

### Alternatives to Applied Epic

- [AMS360](https://www.g2.com/products/ams360/reviews) — 4.3/5 stars (935 reviews)
- [EZLynx](https://www.g2.com/products/ezlynx-ezlynx/reviews) — 4.4/5 stars (699 reviews)
- [QQCatalyst](https://www.g2.com/products/qqcatalyst/reviews) — 4.4/5 stars (563 reviews)
- [Jenesis](https://www.g2.com/products/jenesis/reviews) — 4.7/5 stars (155 reviews)
- [Sagitta](https://www.g2.com/products/sagitta/reviews) — 3.9/5 stars (91 reviews)
- [AgencySmart](https://www.g2.com/products/agencysmart/reviews) — 4.8/5 stars (39 reviews)
- [BenefitPoint](https://www.g2.com/products/benefitpoint/reviews) — 4.2/5 stars (102 reviews)
- [AgencyBloc AMS+](https://www.g2.com/products/agencybloc-ams/reviews) — 4.7/5 stars (42 reviews)
- [FileHandler Enterprise](https://www.g2.com/products/filehandler-enterprise/reviews) — 4.4/5 stars (36 reviews)
- [Momentum AMP, formerly Nowcerts](https://www.g2.com/products/momentum-amp-formerly-nowcerts/reviews) — 3.8/5 stars (7 reviews)

### Alternatives to Guidewire ClaimCenter

- [Snapsheet](https://www.g2.com/products/snapsheet-snapsheet/reviews) — 4.1/5 stars (13 reviews)
- [FileHandler Enterprise](https://www.g2.com/products/filehandler-enterprise/reviews) — 4.4/5 stars (36 reviews)
- [Duck Creek Claims](https://www.g2.com/products/duck-creek-claims/reviews) — 4.4/5 stars (12 reviews)
- [BriteCore](https://www.g2.com/products/britecore/reviews) — 4.3/5 stars (24 reviews)
- [VCA Software](https://www.g2.com/products/vca-software/reviews) — 4.4/5 stars (6 reviews)
- [A1 Tracker](https://www.g2.com/products/a1-tracker/reviews) — 4.8/5 stars (15 reviews)
- [OneShield Claims](https://www.g2.com/products/oneshield-claims/reviews) — 4.4/5 stars (19 reviews)
- [Riskonnect Claims Management](https://www.g2.com/products/riskonnect-claims-management/reviews) — 4.1/5 stars (44 reviews)
- [ClaimXperience](https://www.g2.com/products/claimxperience/reviews) — 4.3/5 stars (6 reviews)
- [FileTrac Evolve](https://www.g2.com/products/filetrac-evolve/reviews) — 4.3/5 stars (12 reviews)

### Alternatives to HawkSoft

- [EZLynx](https://www.g2.com/products/ezlynx-ezlynx/reviews) — 4.4/5 stars (699 reviews)
- [AMS360](https://www.g2.com/products/ams360/reviews) — 4.3/5 stars (935 reviews)
- [QQCatalyst](https://www.g2.com/products/qqcatalyst/reviews) — 4.4/5 stars (563 reviews)
- [Jenesis](https://www.g2.com/products/jenesis/reviews) — 4.7/5 stars (155 reviews)
- [Applied TAM](https://www.g2.com/products/applied-tam/reviews) — 3.4/5 stars (56 reviews)
- [AgencySmart](https://www.g2.com/products/agencysmart/reviews) — 4.8/5 stars (39 reviews)
- [BriteCore](https://www.g2.com/products/britecore/reviews) — 4.3/5 stars (24 reviews)
- [Duck Creek Policy](https://www.g2.com/products/duck-creek-policy/reviews) — 4.6/5 stars (118 reviews)
- [Sagitta](https://www.g2.com/products/sagitta/reviews) — 3.9/5 stars (91 reviews)
- [AgencyBloc AMS+](https://www.g2.com/products/agencybloc-ams/reviews) — 4.7/5 stars (42 reviews)

---
## Top Discussions

### Applied Epic

- Title: [Accounting - Does your agency reconcile direct bill commission statements?](https://www.g2.com/discussions/24373-accounting-does-your-agency-reconcile-direct-bill-commission-statements) — 4 comments, 1 upvote
  > **Top comment:** "We changed to recording direct bill rather than reconciling about two years ago.  It has been much more efficient for our accounting department.  We have set..."
- Title: [Is there a way to add taxes and fees so that it carries over into the invoicing section?](https://www.g2.com/discussions/is-there-a-way-to-add-taxes-and-fees-so-that-it-carries-over-into-the-invoicing-section) — 3 comments, 1 upvote
  > **Top comment:** "Taxes and fees are processed as transactions to a policy.  You can add custom transactions in Configure>Accounting>Transaction Codes."
- Title: [What is the best way to implement Best Practices for reports on renewal and new business retention?](https://www.g2.com/discussions/24564-what-is-the-best-way-to-implement-best-practices-for-reports-on-renewal-and-new-business-retention) — 2 comments, 1 upvote
  > **Top comment:** "If you forward to me your email address I can send to you the Criteria that I use for both."
- Title: [What is Applied Epic used for?](https://www.g2.com/discussions/what-is-applied-epic-used-for) — 1 comment
  > **Top comment:** "Applied epic is software is an agency management system that insurance agencies and brokers use to keep track and store policy information for customers who..."
- Title: [What is the best way to implement Best Practices?](https://www.g2.com/discussions/25557-what-is-the-best-way-to-implement-best-practices) — 1 comment, 1 upvote
  > **Top comment:** "We use line status to track new business.   You probably have a specific line status you use for new business right?   This status is available in the..."

### Guidewire ClaimCenter

No discussions available for this product.

### HawkSoft

- Title: [What is applied epic?](https://www.g2.com/discussions/hawksoft-what-is-applied-epic) — 2 comments
  > **Top comment:** "Applied Epic is another type of insurance agency management system software."
- Title: [What does EZLynx cost?](https://www.g2.com/discussions/what-does-ezlynx-cost) — 1 comment
  > **Top comment:** "Our agency has three locations and 20 users.  We have the consumer quoting add-on for our website as well.  The annual cost is approximately $4,500."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/applied-epic-vs-guidewire-claimcenter-vs-hawksoft)