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# Applied Epic vs FileHandler Enterprise Comparison - What are their main differences?

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Applied EpicFileHandler Enterprise[+ Add Product](#)

Reviews

**Applied Epic** [

4.4/5(2,190)

](https://www.g2.com/products/applied-epic/reviews#reviews)

**FileHandler Enterprise** [

4.4/5(36)

](https://www.g2.com/products/filehandler-enterprise/reviews#reviews)

Pricing

**Applied Epic**
No pricing available

**FileHandler Enterprise**
No pricing available

**Pricing Insights**
from reviews

Time to Implement

**Applied Epic**
4 monthsFaster

Based on 604 responses

**FileHandler Enterprise**
6 months

Based on 8 responses

Return on Investment

**Applied Epic**
15 months11 months sooner

Based on 555 responses

**FileHandler Enterprise**
26 months

Based on 6 responses

Perceived Cost

**Applied Epic**
$$$$$

**FileHandler Enterprise**
$$$$$

Average Discount

**Applied Epic**
8%

**FileHandler Enterprise**
Not enough reviews yet

 ![Applied Epic](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_637d6a3179f04c22c82f6327a286b6ad/applied-epic.png "Applied Epic")

 ![FileHandler Enterprise](https://images.g2crowd.com/uploads/product/hd_favicon/929b48ae2a52b3d923a0380599cd58b2/filehandler-enterprise.svg "FileHandler Enterprise")

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Pros & Cons

**Applied Epic**
[
Ease of Use (523)
](https://www.g2.com/products/applied-epic/reviews?filters%5Bsentiment_snippet%5D=1183684&qs=pros-and-cons#reviews)[
Features (215)
](https://www.g2.com/products/applied-epic/reviews?filters%5Bsentiment_snippet%5D=1182973&qs=pros-and-cons#reviews)[
Learning Curve (168)
](https://www.g2.com/products/applied-epic/reviews?filters%5Bsentiment_snippet%5D=1182226&qs=pros-and-cons#reviews)[
Complex Process (139)
](https://www.g2.com/products/applied-epic/reviews?filters%5Bsentiment_snippet%5D=1184200&qs=pros-and-cons#reviews)

**FileHandler Enterprise**
[
Centralization (1)
](https://www.g2.com/products/filehandler-enterprise/reviews?filters%5Bsentiment_snippet%5D=1415446&qs=pros-and-cons#reviews)[
Customer Support (1)
](https://www.g2.com/products/filehandler-enterprise/reviews?filters%5Bsentiment_snippet%5D=1415426&qs=pros-and-cons#reviews)[
Bug Issues (1)
](https://www.g2.com/products/filehandler-enterprise/reviews?filters%5Bsentiment_snippet%5D=1415562&qs=pros-and-cons#reviews)[
Complex Features (1)
](https://www.g2.com/products/filehandler-enterprise/reviews?filters%5Bsentiment_snippet%5D=1415114&qs=pros-and-cons#reviews)

Integrations

**Applied Epic**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_efcfe787e0b9baea62c5cdf53faa7f42/acs-2000.png "Product Avatar Image")

ACS 2000

](https://www.g2.com/products/acs-2000/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e89d21750715f4646ed61c011b2917dc/adobe-acrobat.png "Product Avatar Image")

Adobe Acrobat

](https://www.g2.com/products/adobe-acrobat/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_7e8d45048864d664072c5d71af151af0/applied-csr24.jpg "Product Avatar Image")

Applied CSR24

](https://www.g2.com/products/applied-csr24/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_6c179139dce418eef9e98c99b810d791/applied-pay.png "Product Avatar Image")

Applied Pay

](https://www.g2.com/products/applied-pay/reviews)[
View all
](https://www.g2.com/products/applied-epic/integrations)

**FileHandler Enterprise**
Not enough data

Screenshots

**Applied Epic**
No screenshot available

**FileHandler Enterprise**
 ![FileHandler Enterprise screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/141226/Screen-Shot-2019-01-16-at-3.38.15-PM-_002_.png)

Ratings

Meets Requirements

**Applied Epic**

8.6

8.61,243

**FileHandler Enterprise**

8.8

8.832

Ease of Use

**Applied Epic**

8.1

8.11,863

**FileHandler Enterprise**

9.0

9.032

Ease of Setup

**Applied Epic**

7.4

7.41,183

**FileHandler Enterprise**

8.0

8.022

Ease of Admin

**Applied Epic**

7.8

7.8573

**FileHandler Enterprise**

8.9

8.921

Quality of Support

**Applied Epic**

8.7

8.71,466

**FileHandler Enterprise**

9.5

9.531

Has the product been a good partner in doing business?

**Applied Epic**

8.6

8.6603

**FileHandler Enterprise**

9.3

9.320

Product Direction (% positive)

**Applied Epic**

8.4

8.41,191

**FileHandler Enterprise**

8.5

8.532

Features

Insurance Agency Management Systems[Hide 56 FeaturesShow 56 Features](javascript:void(0);)

8.5

1,374

Not enough data

Administration

Accounting

7.7(won by default)

831

Not enough data

Contact Management

8.7(won by default)

958

Not enough data

Commissions

8.1(won by default)

801

Not enough data

Sales Tools

7.2(won by default)

685

Not enough data

Reporting & Statistics

7.9(won by default)

905

Not enough data

Payment Processing

7.5(won by default)

674

Not enough data

Email Integration

8.1(won by default)

878

Not enough data

Task Management

8.6(won by default)

902

Not enough data

Third-Party Integrations

8.5(won by default)

55

Not enough data

Alerts/Notifications

7.5(won by default)

8

Not enough data

Pipeline Management

6.7(won by default)

5

Not enough data

Commission Management

9.2(won by default)

10

Not enough data

User Management

8.7(won by default)

15

Not enough data

Forms Management

8.3(won by default)

12

Not enough data

Workflow Management

8.7(won by default)

45

Not enough data

Document Management

8.9(won by default)

61

Not enough data

Contact Database

9.8(won by default)

23

Not enough data

Accounting Integration

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Invoice Management

Not enough data

Not enough data

Insurance Documentation

Claims Management

8.1(won by default)

790

Not enough data

Insurance Policy Management

9.0(won by default)

1007

Not enough data

Invoicing & Receipts

8.2(won by default)

839

Not enough data

Electronic Signatures

7.8(won by default)

699

Not enough data

Client Management

10.0(won by default)

25

Not enough data

Lead Management

Not enough data

Not enough data

Additional Functionality

Access Controls/Permissions

8.0(won by default)

5

Not enough data

AI Copilot

9.4(won by default)

33

Not enough data

Audit Trail

8.0(won by default)

5

Not enough data

Search/Filter

8.3(won by default)

24

Not enough data

Activity Tracking

9.2(won by default)

18

Not enough data

API

8.0(won by default)

5

Not enough data

Customizable Templates

8.0(won by default)

5

Not enough data

Document Storage

10.0(won by default)

21

Not enough data

Property & Casualty

9.4(won by default)

9

Not enough data

Configurable Workflow

9.0(won by default)

5

Not enough data

Life & Health

8.6(won by default)

6

Not enough data

Status Tracking

8.3(won by default)

6

Not enough data

Generative AI

9.8(won by default)

21

Not enough data

Customizable Reports

8.6(won by default)

11

Not enough data

Customizable Fields

8.9(won by default)

9

Not enough data

Quotes/Estimates

8.6(won by default)

7

Not enough data

Client Portal

Not enough data

Not enough data

Commission Calculations

Not enough data

Not enough data

Insurance Rating

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Customizable Forms

Not enough data

Not enough data

Document Templates

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Referral Tracking

Not enough data

Not enough data

Risk Assessment

Not enough data

Not enough data

Email Marketing

Not enough data

Not enough data

Show 2 feature categories with incomplete data

Insurance Suites[Hide 41 FeaturesShow 41 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Email Management

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Email Marketing

Not enough data

Not enough data

Claims Management

Not enough data

Not enough data

Secure Login

Not enough data

Not enough data

Commercial

Not enough data

Not enough data

Commission Management

Not enough data

Not enough data

Underwriting Management

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Insurance Policy Management

Not enough data

Not enough data

Customer Portal

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Reinsurance Administration

Not enough data

Not enough data

Quotes/Estimates

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Insurance Rating

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Lead Management

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Digital Signature

Not enough data

Not enough data

Billing & Invoicing

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Electronic Payments

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

API

Not enough data

Not enough data

Broker/Agent Portal

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

For Insurance Industry

Not enough data

Not enough data

Forms Management

Not enough data

Not enough data

Risk Assessment

Not enough data

Not enough data

Insurance Claims Management[Hide 48 FeaturesShow 48 Features](javascript:void(0);)

Not enough data

Not enough data

Claims Submission - Insurance Claims Management

Document Uploads

Not enough data

Not enough data

Online Claims Forms

Not enough data

Not enough data

Paper-Based Claims

Not enough data

Not enough data

Claims Processing - Insurance Claims Management

Automated Workflow Management

Not enough data

Not enough data

Task Assignment

Not enough data

Not enough data

Case Collaboration

Not enough data

Not enough data

Audit Management

Not enough data

Not enough data

Customer Management

Not enough data

Not enough data

Policy Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Payor Management

Not enough data

Not enough data

Case Management

Not enough data

Not enough data

Forms Management

Not enough data

Not enough data

Invoice Management

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Claims Adjuster Management

Not enough data

Not enough data

Claims Tracking - Insurance Claims Management

Claim History

Not enough data

Not enough data

Real-Time Claim Tracking

Not enough data

Not enough data

Co-Pay & Deductible Tracking

Not enough data

Not enough data

Claims Settlement- Insurance Claims Management

Automated Claim Settlement

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Claims Settlement Calculator

Not enough data

Not enough data

Accounting Integration

Not enough data

Not enough data

Risk Management - Insurance Claims Management

Fraud detection

Not enough data

Not enough data

Risk Scoring

Not enough data

Not enough data

Analytics and reporting - Insurance Claims Management

Claim Data Insights

Not enough data

Not enough data

Analytics Dashboards

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Additional Functionality

Reminders

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Task Scheduling

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Risk Assessment

Not enough data

Not enough data

API

Not enough data

Not enough data

EDI

Not enough data

Not enough data

HIPAA Compliant

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

For Insurance Industry

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

Scheduling

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Client Portal

Not enough data

Not enough data

Payment Processing

Not enough data

Not enough data

Billing & Invoicing

Not enough data

Not enough data

Workflow Automation

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![Applied Epic](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_637d6a3179f04c22c82f6327a286b6ad/applied-epic.png "Applied Epic")](https://www.g2.com/products/applied-epic/reviews)

Applied Epic

Small-Business(50 or fewer emp.)

69.8%

Mid-Market(51-1000 emp.)

24.9%

Enterprise(\> 1000 emp.)

5.3%

[![FileHandler Enterprise](https://images.g2crowd.com/uploads/product/hd_favicon/929b48ae2a52b3d923a0380599cd58b2/filehandler-enterprise.svg "FileHandler Enterprise")](https://www.g2.com/products/filehandler-enterprise/reviews)

FileHandler Enterprise

Small-Business(50 or fewer emp.)

50.0%

Mid-Market(51-1000 emp.)

38.9%

Enterprise(\> 1000 emp.)

11.1%

Small-Business

(50 or fewer emp.)

69.8%

50.0%

Mid-Market

(51-1000 emp.)

24.9%

38.9%

Enterprise

(\> 1000 emp.)

5.3%

11.1%

Reviewers' Industry

[![Applied Epic](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_637d6a3179f04c22c82f6327a286b6ad/applied-epic.png "Applied Epic")](https://www.g2.com/products/applied-epic/reviews)
Applied Epic

Insurance

89.7%

Accounting

4.3%

Construction

1.4%

Financial Services

0.6%

Information Technology and Services

0.5%

Other

3.4%

[![FileHandler Enterprise](https://images.g2crowd.com/uploads/product/hd_favicon/929b48ae2a52b3d923a0380599cd58b2/filehandler-enterprise.svg "FileHandler Enterprise")](https://www.g2.com/products/filehandler-enterprise/reviews)
FileHandler Enterprise

Insurance

69.4%

Staffing and Recruiting

11.1%

Real Estate

5.6%

Wholesale

2.8%

Transportation/Trucking/Railroad

2.8%

Other

8.3%

FAQs

## Applied Epic vs FileHandler Enterprise FAQs

Generated using AI

Last updated: August 16, 2026

### What is the difference between Applied Epic vs FileHandler Enterprise?

Applied Epic and FileHandler Enterprise are both highly rated Insurance Agency Management Systems, but Applied Epic stands out for its extensive review volume and workflow efficiency, while FileHandler Enterprise is noted for its user-friendliness and superior support scores.

| [Applied Epic](https://www.g2.com/products/applied-epic/reviews) | [FileHandler Enterprise](https://www.g2.com/products/filehandler-enterprise/reviews) |
| --- | --- |
| 4.4/5 (1,800 reviews) | 4.4/5 (36 reviews) |
| Small-Business | Small-Business |
| 7.4 | 8.0 |
| 8.7 | 9.5 |
| Workflow Efficiency (153 all-time mentions) | User-Friendliness (recent reviews) |

### How do the pricing models of Applied Epic and FileHandler Enterprise compare?

FileHandler Enterprise is rated higher for value, with a stronger Price/Cost satisfaction score than Applied Epic.

- **Applied Epic:** In recent reviews, several reviewers cite high pricing and extra charges for data access as a drawback, though some mention the pricing feels reasonable for the features provided.
- **FileHandler Enterprise:** Reviewers highlight satisfaction with value, noting easy integration and scalability without frequent need for support, but mention additional costs for customizations and report modifications.

### What are the best alternatives to Applied Epic and FileHandler Enterprise?

The top three alternatives to Applied Epic and FileHandler Enterprise are AMS360, EZLynx, and QQCatalyst.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Applied Epic](https://www.g2.com/products/applied-epic/reviews) | 4.4/5 (1,800 reviews) | Small-Business | Pricing is a frequent concern, but some reviewers find it reasonable for the features | Workflow Efficiency (153 all-time mentions) |
| [FileHandler Enterprise](https://www.g2.com/products/filehandler-enterprise/reviews) | 4.4/5 (36 reviews) | Small-Business | Reviewers note satisfaction with value, but mention extra costs for customizations | User-Friendliness (recent reviews) |
| [AMS360](https://www.g2.com/products/ams360/reviews) | 4.3/5 (968 reviews) | Small-Business | — | — |
| [EZLynx](https://www.g2.com/products/ezlynx-ezlynx/reviews) | 4.4/5 (724 reviews) | Mid-Market | — | — |
| [QQCatalyst](https://www.g2.com/products/qqcatalyst/reviews) | 4.4/5 (671 reviews) | Small-Business | — | — |

### Which Insurance Agency Management Systems features should I prioritize when comparing Applied Epic and FileHandler Enterprise?

Buyers comparing Applied Epic and FileHandler Enterprise should prioritize Ease of Use, Workflow Efficiency, Data Management, Customization, and Quality of Support.

- **Ease of Use:** Applied Epic (8.1), FileHandler Enterprise (9.0)
- **Workflow Efficiency:** Applied Epic (153 all-time mentions), FileHandler Enterprise (recent reviews highlight automation and dashboard efficiency)
- **Data Management:** Applied Epic (195 all-time mentions), FileHandler Enterprise (recent reviews highlight strong data storage and reporting)
- **Customization:** Applied Epic (80 all-time mentions), FileHandler Enterprise (recent reviews highlight high configurability and custom reporting)
- **Quality of Support:** Applied Epic (8.7), FileHandler Enterprise (9.5)

### What are the pros and cons of Applied Epic vs FileHandler Enterprise?

Applied Epic's headline strength is workflow efficiency, while FileHandler Enterprise is most noted for user-friendliness and responsive support.

- **Applied Epic strengths:** Workflow Efficiency (153 all-time mentions), Ease of Use (534 all-time mentions), Centralization (94 all-time mentions), Integrations (133 all-time mentions), Comprehensive Information (76 all-time mentions)
- **Applied Epic trade-offs:** Learning Curve (173 all-time mentions), Complex Process (139 all-time mentions), Excessive Clicking (130 all-time mentions), High Pricing (recent reviews), Slow Performance (87 all-time mentions)
- **FileHandler Enterprise strengths:** User-Friendliness (recent reviews), Customization (recent reviews), Responsive Customer Support (recent reviews), Centralization (recent reviews), Robust Reporting (recent reviews)
- **FileHandler Enterprise trade-offs:** Additional Costs for Customization (recent reviews), Complex Features (recent reviews), Some Functionality Limitations (recent reviews)

### Is Applied Epic or FileHandler Enterprise better for small businesses?

Both Applied Epic and FileHandler Enterprise are primarily used by small businesses, but FileHandler Enterprise receives stronger small-business sentiment for ease of use and support.

- **Applied Epic:** Small-Business segment, reviewers highlight comprehensive features but note a learning curve and complex processes.
- **FileHandler Enterprise:** Small-Business segment, reviewers consistently praise ease of use, quick training, and responsive support.

### Which Insurance Agency Management Systems platform has better integrations?

Applied Epic is favored for integrations, with more reviewer-cited integration mentions than FileHandler Enterprise.

- **Applied Epic:** Integrations with Indio (44 all-time mentions) and Applied TAM (20 all-time mentions) are frequently cited in reviews.
- **FileHandler Enterprise:** Reviewers mention integration capabilities with other company software as needed, but no specific third-party tools are cited with significant frequency.

### How do Applied Epic and FileHandler Enterprise compare on customer support?

FileHandler Enterprise outperforms Applied Epic on Quality of Support by a material margin, with a 0.8-point higher score (9.5 vs 8.7).

- **Applied Epic:** Reviewers frequently describe support as knowledgeable and helpful, with many citing positive experiences but some noting slow resolution times for certain issues.
- **FileHandler Enterprise:** Reviewers consistently praise responsive, attentive, and effective customer support, often describing it as a true partnership and highlighting quick issue resolution.

### Which is easier to implement, Applied Epic or FileHandler Enterprise?

FileHandler Enterprise is rated higher for Ease of Setup, with a 0.6-point advantage over Applied Epic (8.0 vs 7.4).

- **Applied Epic:** Reviewers note that initial setup can be challenging and sometimes requires external consultants, but training resources are available and setup is manageable for most teams.
- **FileHandler Enterprise:** Reviewers highlight easy integration, quick training, and a smooth implementation process, with several describing the setup as intuitive and well-supported by the vendor.

### Which product has better Accounting?

Applied Epic is more frequently cited for Accounting, with reviewers highlighting its accounting controls and commission reconciliation features.

- **Applied Epic:** Reviewers mention accounting features, including ease of control over accounting months and direct bill commission reconciliation, with accounting cited in recent reviews as a key benefit.
- **FileHandler Enterprise:** Reviewers note financial reporting and tracking of claim costs, but mention that some financial reporting requires manual manipulation outside the software.

Alternatives

**Applied Epic Alternatives**

 ![AMS360](https://images.g2crowd.com/uploads/product/hd_favicon/bbb16da3ceba36f13a603bce0de7796b/ams360.svg "AMS360")

[
AMS360
](/products/ams360/reviews)

 ![EZLynx](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_09b4044977e90264fea40d3a76237dcc/ezlynx-ezlynx.png "EZLynx")

[
EZLynx
](/products/ezlynx-ezlynx/reviews)

 ![QQCatalyst](https://images.g2crowd.com/uploads/product/hd_favicon/bbb16da3ceba36f13a603bce0de7796b/qqcatalyst.svg "QQCatalyst")

[
QQCatalyst
](/products/qqcatalyst/reviews)

 ![Jenesis](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_91c1b379a1024b27fd27990c9946f39b/jenesis.png "Jenesis")

[
Jenesis
](/products/jenesis/reviews)

**FileHandler Enterprise Alternatives**

 ![EZLynx](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_09b4044977e90264fea40d3a76237dcc/ezlynx-ezlynx.png "EZLynx")

[
EZLynx
](/products/ezlynx-ezlynx/reviews)

 ![AMS360](https://images.g2crowd.com/uploads/product/hd_favicon/bbb16da3ceba36f13a603bce0de7796b/ams360.svg "AMS360")

[
AMS360
](/products/ams360/reviews)

 ![QQCatalyst](https://images.g2crowd.com/uploads/product/hd_favicon/bbb16da3ceba36f13a603bce0de7796b/qqcatalyst.svg "QQCatalyst")

[
QQCatalyst
](/products/qqcatalyst/reviews)

 ![BenefitPoint](https://images.g2crowd.com/uploads/product/hd_favicon/bbb16da3ceba36f13a603bce0de7796b/benefitpoint.svg "BenefitPoint")

[
BenefitPoint
](/products/benefitpoint/reviews)