# Applied Epic vs Duck Creek Claims Comparison
---
## AI Generated Summary
- Users report that Duck Creek Claims excels in ease of setup with a score of 8.8, making it a preferred choice for enterprises looking for a quick implementation, while Applied Epic's lower score of 6.9 indicates a more complex setup process that may require additional resources.
- Reviewers mention that Duck Creek Claims offers robust claims management features, particularly in claims processing with a score of 8.0, which includes automated workflow management and task assignment, whereas Applied Epic, while strong in policy management (8.9), does not match the same level of automation in claims processing.
- G2 users highlight Duck Creek Claims' superior ease of use with a score of 9.2, which is particularly beneficial for teams needing to quickly adapt to the software, compared to Applied Epic's score of 8.0, which suggests a steeper learning curve for new users.
- Users on G2 report that Duck Creek Claims has a strong quality of support with a score of 8.3, which is crucial for enterprises that require timely assistance, while Applied Epic's support score of 8.8 is commendable but does not significantly outshine Duck Creek in this area.
- Reviewers mention that Duck Creek Claims provides effective document uploads and online claims forms, enhancing the claims submission process, while Applied Epic's features in this area are less emphasized, leading to a potentially less streamlined experience for users.
- Users say that Duck Creek Claims' analytics and reporting capabilities, particularly in claim data insights, are well-received, scoring 7.8, while Applied Epic's reporting features, although solid, do not offer the same depth in claims analytics, which may be a deciding factor for data-driven organizations.



| | Applied Epic | Duck Creek Claims | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 1,563 | 12 | 
| **Largest Market Segment** | Small-Business (71.6% of reviews) | Enterprise (72.7% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### Applied Epic

Pros:
- Ease of Use (534 reviews)
- Features (215 reviews)

Cons:
- Learning Curve (173 reviews)
- Complex Process (139 reviews)

### Duck Creek Claims

**Not enough data**

---
## Ratings Comparison
| Rating | Applied Epic | Duck Creek Claims | 
|---|---|---|
  | **Meets Requirements** | 8.6 (1018 reviews) | 8.2 (10 reviews) | 
  | **Ease of Use** | 8.1 (1409 reviews) | 9.2 (10 reviews) | 
  | **Ease of Setup** | 7.3 (993 reviews) | 8.8 (7 reviews) | 
  | **Ease of Admin** | 7.7 (441 reviews) | 9.4 (6 reviews) | 
  | **Quality of Support** | 8.8 (979 reviews) | 8.3 (10 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.6 (457 reviews) | 9.0 (7 reviews) | 
  | **Product Direction (% positive)** | 8.5 (1010 reviews) | 8.5 (8 reviews) | 

---
## Pricing

### Applied Epic

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Duck Creek Claims

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Insurance Claims Management

| Product | Score | Reviews |
|---|---|---|
| **Applied Epic** | N/A | N/A |
| **Duck Creek Claims** | N/A | N/A |

#### Claims Submission - Insurance Claims Management

| Feature | Applied Epic | Duck Creek Claims | 
|---|---|---|
| **Document Uploads** | Not enough data | Not enough data | 
| **Online Claims Forms** | Not enough data | Not enough data | 

#### Claims Processing - Insurance Claims Management

| Feature | Applied Epic | Duck Creek Claims | 
|---|---|---|
| **Automated Workflow Management** | Not enough data | Not enough data | 
| **Task Assignment** | Not enough data | Not enough data | 
| **Case Collaboration** | Not enough data | Not enough data | 

#### Claims Tracking - Insurance Claims Management

| Feature | Applied Epic | Duck Creek Claims | 
|---|---|---|
| **Claim History** | Not enough data | Not enough data | 
| **Real-Time Claim Tracking** | Not enough data | Not enough data | 

#### Claims Settlement- Insurance Claims Management

| Feature | Applied Epic | Duck Creek Claims | 
|---|---|---|
| **Automated Claim Settlement** | Not enough data | Not enough data | 
| **Payment Processing Integration** | Not enough data | Not enough data | 
| **Claims Settlement Calculator** | Not enough data | Not enough data | 

#### Risk Management - Insurance Claims Management

| Feature | Applied Epic | Duck Creek Claims | 
|---|---|---|
| **Fraud detection** | Not enough data | Not enough data | 
| **Risk Scoring** | Not enough data | Not enough data | 

#### Analytics and reporting - Insurance Claims Management

| Feature | Applied Epic | Duck Creek Claims | 
|---|---|---|
| **Claim Data Insights** | Not enough data | Not enough data | 
| **Analytics Dashboards** | Not enough data | Not enough data | 

### Insurance Agency Management Systems

| Product | Score | Reviews |
|---|---|---|
| **Applied Epic** | 7.9/10 | 865 |
| **Duck Creek Claims** | N/A | N/A |

#### Administration

| Feature | Applied Epic | Duck Creek Claims | 
|---|---|---|
| **Accounting** | 7.5 (715 reviews) | Not enough data | 
| **Contact Management** | 8.5 (785 reviews) | Not enough data | 
| **Commissions** | 8.0 (723 reviews) | Not enough data | 
| **Sales Tools** | 7.1 (650 reviews) | Not enough data | 
| **Reporting & Dashboards** | 7.8 (771 reviews) | Not enough data | 
| **Payment Processing** | 7.3 (614 reviews) | Not enough data | 
| **Email Integration** | 8.0 (772 reviews) | Not enough data | 
| **Task Management** | 8.4 (782 reviews) | Not enough data | 

#### Insurance Documentation

| Feature | Applied Epic | Duck Creek Claims | 
|---|---|---|
| **Claims Management** | 8.0 (729 reviews) | Not enough data | 
| **Policy Management** | 8.8 (821 reviews) | Not enough data | 
| **Invoicing & Receipts** | 8.1 (754 reviews) | Not enough data | 
| **Electronic Signatures** | 7.7 (654 reviews) | Not enough data | 

---
## Categories

**Unique to Applied Epic (1):** [Insurance Agency Management Systems](https://www.g2.com/categories/insurance-agency-management-systems)

**Unique to Duck Creek Claims (1):** [Insurance Claims Management Software](https://www.g2.com/categories/insurance-claims-management)


---
## Reviewer Demographics

### By Company Size

| Segment | Applied Epic | Duck Creek Claims | 
|---|---|---|
| **Small-Business** | 71.6% | 9.1% | 
| **Mid-Market** | 23.7% | 18.2% | 
| **Enterprise** | 4.8% | 72.7% | 

### By Industry

#### Applied Epic

- **Insurance:** 91.7%
- **Accounting:** 3.6%
- **Construction:** 1.1%
- **Financial Services:** 0.7%
- **Information Technology and Services:** 0.3%
- **Automotive:** 0.2%
- **Banking:** 0.2%
- **Commercial Real Estate:** 0.2%
- **Consumer Services:** 0.2%
- **Airlines/Aviation:** 0.1%
- **Other:** 1.6%

#### Duck Creek Claims

- **Insurance:** 45.5%
- **Financial Services:** 36.4%
- **Information Technology and Services:** 18.2%

---
## Alternatives

### Alternatives to Applied Epic

- [AMS360](https://www.g2.com/products/ams360/reviews) — 4.3/5 stars (935 reviews)
- [EZLynx](https://www.g2.com/products/ezlynx-ezlynx/reviews) — 4.4/5 stars (699 reviews)
- [QQCatalyst](https://www.g2.com/products/qqcatalyst/reviews) — 4.4/5 stars (563 reviews)
- [Jenesis](https://www.g2.com/products/jenesis/reviews) — 4.7/5 stars (155 reviews)
- [Sagitta](https://www.g2.com/products/sagitta/reviews) — 3.9/5 stars (91 reviews)
- [HawkSoft](https://www.g2.com/products/hawksoft/reviews) — 4.8/5 stars (84 reviews)
- [AgencySmart](https://www.g2.com/products/agencysmart/reviews) — 4.8/5 stars (39 reviews)
- [BenefitPoint](https://www.g2.com/products/benefitpoint/reviews) — 4.2/5 stars (102 reviews)
- [AgencyBloc AMS+](https://www.g2.com/products/agencybloc-ams/reviews) — 4.7/5 stars (42 reviews)
- [FileHandler Enterprise](https://www.g2.com/products/filehandler-enterprise/reviews) — 4.4/5 stars (36 reviews)

### Alternatives to Duck Creek Claims

- [Guidewire ClaimCenter](https://www.g2.com/products/guidewire-claimcenter/reviews) — 4.5/5 stars (42 reviews)
- [Riskonnect Claims Management](https://www.g2.com/products/riskonnect-claims-management/reviews) — 4.1/5 stars (44 reviews)
- [FileHandler Enterprise](https://www.g2.com/products/filehandler-enterprise/reviews) — 4.4/5 stars (36 reviews)
- [BriteCore](https://www.g2.com/products/britecore/reviews) — 4.3/5 stars (24 reviews)
- [Aclaimant](https://www.g2.com/products/aclaimant/reviews) — 4.9/5 stars (32 reviews)
- [Snapsheet](https://www.g2.com/products/snapsheet-snapsheet/reviews) — 4.1/5 stars (13 reviews)
- [Guidewire InsuranceSuite](https://www.g2.com/products/guidewire-insurancesuite/reviews) — 4.1/5 stars (25 reviews)
- [Origami Risk](https://www.g2.com/products/origami-risk-origami-risk/reviews) — 4.6/5 stars (12 reviews)
- [OneShield Claims](https://www.g2.com/products/oneshield-claims/reviews) — 4.4/5 stars (19 reviews)
- [Claimable](https://www.g2.com/products/claimable/reviews) — 4.6/5 stars (18 reviews)

---
## Top Discussions

### Applied Epic

- Title: [Accounting - Does your agency reconcile direct bill commission statements?](https://www.g2.com/discussions/24373-accounting-does-your-agency-reconcile-direct-bill-commission-statements) — 4 comments, 1 upvote
  > **Top comment:** "We changed to recording direct bill rather than reconciling about two years ago.  It has been much more efficient for our accounting department.  We have set..."
- Title: [Is there a way to add taxes and fees so that it carries over into the invoicing section?](https://www.g2.com/discussions/is-there-a-way-to-add-taxes-and-fees-so-that-it-carries-over-into-the-invoicing-section) — 3 comments, 1 upvote
  > **Top comment:** "Taxes and fees are processed as transactions to a policy.  You can add custom transactions in Configure>Accounting>Transaction Codes."
- Title: [What is the best way to implement Best Practices for reports on renewal and new business retention?](https://www.g2.com/discussions/24564-what-is-the-best-way-to-implement-best-practices-for-reports-on-renewal-and-new-business-retention) — 2 comments, 1 upvote
  > **Top comment:** "If you forward to me your email address I can send to you the Criteria that I use for both."
- Title: [What is Applied Epic used for?](https://www.g2.com/discussions/what-is-applied-epic-used-for) — 1 comment
  > **Top comment:** "Applied epic is software is an agency management system that insurance agencies and brokers use to keep track and store policy information for customers who..."
- Title: [What is the best way to implement Best Practices?](https://www.g2.com/discussions/25557-what-is-the-best-way-to-implement-best-practices) — 1 comment, 1 upvote
  > **Top comment:** "We use line status to track new business.   You probably have a specific line status you use for new business right?   This status is available in the..."

### Duck Creek Claims

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/applied-epic-vs-duck-creek-claims)