Users report that Applied CSR24 excels in its "Quality of Support," with a score of 9.3, indicating that users find the support team responsive and helpful, while Indio, with a score of 9.1, is still strong but slightly less praised in this area.
Reviewers mention that Applied CSR24 has a higher "Meets Requirements" score of 9.7 compared to Indio's 8.8, suggesting that users feel Applied CSR24 better aligns with their specific needs and expectations.
G2 users highlight that Indio shines in "Ease of Use," scoring 8.9, which indicates a more intuitive interface compared to Applied CSR24's score of 8.1, making it easier for new users to navigate and utilize effectively.
Users on G2 report that the "Ease of Setup" for Indio is notably better, with a score of 8.5, while Applied CSR24 lags behind at 7.4, suggesting that users find Indio quicker to implement and get started with.
Reviewers say that both products have a strong "Ease of Admin" score of 9.0, indicating that users find administrative tasks manageable in both software, but Applied CSR24's consistent performance in this area is worth noting.
Users report that while both products have positive "Product Direction" scores, Applied CSR24 stands out with a perfect score of 10.0, indicating that users feel very confident about the future development and enhancements of the product compared to Indio's score of 9.1.
Pricing
Entry-Level Pricing
Applied CSR24
No pricing available
Indio
No pricing available
Free Trial
Applied CSR24
No trial information available
Indio
No trial information available
Ratings
Meets Requirements
9.7
12
8.8
87
Ease of Use
7.9
14
8.9
89
Ease of Setup
7.1
8
8.5
48
Ease of Admin
9.0
5
9.0
47
Quality of Support
9.3
12
9.1
83
Has the product been a good partner in doing business?
How close are you to integrate with Agency Revolution or Hawksoft?
1 Comment
EB
I have asked the same question from our rep and was told it is not on the drawing board at this time. I would imagine it is a lot further down the road. Read more
Is there a way to require specific information?
1 Comment
LC
Yes, you can mark/indicate that a specific question is required and the client will not be able to advance to another page if any required items are left...Read more
Can Indio add more and optional n/a option or text box so we can indicate that a question is n/a on acord apps.
1 Comment
EB
Some sections can be hidden with a toggle next to the section or the question. Not all are able to be hidden. There is a comment function that you could use...Read more
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