Compare Apple Remote Desktop and TeamViewer 
At a Glance
Market Segments
Small-Business (35.8% of reviews)
Small-Business (43.0% of reviews)
Entry-Level Pricing
No pricing available
Starting at $24.90
Apple Remote Desktop
Star Rating
(53)4.3 out of 5
Market Segments
Small-Business (35.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Apple Remote DesktopTeamViewer
Star Rating
(3,855)4.5 out of 5
Market Segments
Small-Business (43.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $24.90
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that TeamViewer excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Apple Remote Desktop. Users appreciate its robust features for secure and productive remote communications, making it a preferred choice for businesses looking for reliable remote access solutions.
- Users say that TeamViewer's implementation process is notably straightforward, with many highlighting its ease of use for non-technical users. One reviewer mentioned that getting started is simple and the integration with various operating systems enhances its versatility, which is a crucial factor for teams with diverse tech environments.
- Reviewers mention that while Apple Remote Desktop is easy to set up and use, it lacks the extensive feature set that TeamViewer offers. Users appreciate the native support for Mac, but some feel that it doesn't match the comprehensive capabilities of TeamViewer, especially for cross-platform access.
- According to verified reviews, TeamViewer shines in its quality of support, receiving higher ratings than Apple Remote Desktop. Users have praised TeamViewer for its responsive customer service, which is essential for businesses that rely on timely assistance to resolve issues quickly.
- Users highlight that TeamViewer's advanced features, such as session recording and unattended access, provide significant advantages for remote management tasks. In contrast, while Apple Remote Desktop offers good remote access speed, it lacks some of these advanced functionalities that can enhance productivity for users needing more than basic access.
- Reviewers note that TeamViewer's strong market presence and extensive user base contribute to its reliability and trustworthiness. With a much larger number of reviews, TeamViewer's feedback reflects a broader range of user experiences, making it a safer bet for businesses looking for a proven remote desktop solution.
Pricing
Entry-Level Pricing
Apple Remote Desktop
No pricing availableTeamViewer
Remote Access
Starting at $24.90
Ideal for on-the-go professionals looking for an economical, easy remote work solution.
- 1 Licensed User
- 1 Concurrent connection (channel)
- 3 Managed devices
Free Trial
Apple Remote Desktop
No trial information availableTeamViewer
Free Trial is available
Ratings
Meets Requirements
8.4
47
9.1
3,040
Ease of Use
8.7
47
9.1
3,245
Ease of Setup
8.2
19
9.1
991
Ease of Admin
8.1
18
8.9
684
Quality of Support
8.0
35
8.7
2,611
Has the product been a good partner in doing business?
8.6
14
8.6
640
Product Direction (% positive)
6.0
47
8.7
2,931
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
Not enough data
9.4
54
Not enough data
9.2
12
Not enough data
9.4
11
Monitoring and Management
Not enough data
9.3
54
Not enough data
9.3
53
Not enough data
9.1
55
Not enough data
9.2
54
Not enough data
9.2
12
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
8.8
13
Service Management
Not enough data
9.5
56
Not enough data
9.3
12
Not enough data
8.5
12
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
8.7
13
Not enough data
9.0
13
Not enough data
9.0
13
Not enough data
8.7
13
Not enough data
9.0
13
Not enough data
9.0
13
Not enough data
9.2
14
Presenter Tools
Not enough data
8.9
866
Not enough data
8.5
786
Not enough data
9.2
941
|
Verified
Not enough data
8.8
837
|
Verified
Conferencing Options
Not enough data
8.7
797
|
Verified
Not enough data
8.8
810
|
Verified
Not enough data
8.8
795
|
Verified
Application Tools
Not enough data
8.9
872
|
Verified
Not enough data
8.9
827
|
Verified
Not enough data
8.7
808
|
Verified
Agentic AI - Screen Sharing
Not enough data
8.0
41
Scope
Not enough data
10.0
5
Not enough data
10.0
5
Security
Not enough data
10.0
5
Not enough data
9.3
5
Not enough data
9.7
5
Management
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
10.0
5
Not enough data
10.0
5
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
9.4
20
Not enough data
9.4
19
Not enough data
9.2
21
Not enough data
9.3
21
Monitoring - Network Monitoring
Not enough data
8.8
11
Not enough data
9.4
11
Not enough data
9.5
11
Management
Not enough data
9.3
20
Not enough data
9.4
20
Not enough data
9.3
21
Analytics - Network Monitoring
Not enough data
9.1
11
Not enough data
8.9
11
Security - Network Monitoring
Not enough data
9.4
11
Not enough data
9.2
11
Not enough data
9.2
11
Network Performance - Network Monitoring
Not enough data
9.1
11
Not enough data
9.5
11
AI Automation - Network Monitoring
Not enough data
9.3
10
Not enough data
9.4
11
Not enough data
9.4
11
Agentic AI - Network Monitoring
Not enough data
9.3
10
Not enough data
9.7
10
Not enough data
9.7
10
Not enough data
9.7
10
Not enough data
9.5
10
Not enough data
9.5
10
Not enough data
9.3
10
Asset Inventory
Not enough data
8.3
24
Not enough data
8.2
24
Not enough data
8.3
23
Not enough data
7.2
22
Not enough data
8.3
24
Generative AI
Not enough data
7.7
18
Not enough data
7.6
18
Agentic AI - IT Asset Management
Not enough data
7.7
13
Not enough data
7.7
13
Not enough data
7.9
13
Not enough data
7.4
13
Not enough data
7.6
13
Not enough data
8.0
14
Not enough data
7.6
13
Management
Not enough data
9.0
24
Not enough data
8.5
24
Not enough data
8.2
19
Not enough data
7.4
21
ServiceNow Apps
Not enough data
9.3
132
Not enough data
9.3
132
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
9.2
590
Not enough data
9.1
552
Not enough data
8.9
488
Not enough data
9.0
532
Not enough data
8.9
498
Not enough data
9.0
504
Maintenance
Not enough data
9.0
500
Not enough data
8.9
467
Communication
Not enough data
9.0
498
Not enough data
8.6
443
Not enough data
8.7
449
Not enough data
8.8
466
Security
Not enough data
9.0
473
Not enough data
9.0
466
Device Support
Not enough data
8.9
498
Not enough data
9.1
514
Not enough data
9.0
517
Performance
Not enough data
9.0
474
Remote Support
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
9.3
5
Hardware Integration
Not enough data
10.0
5
Not enough data
9.7
5
Not enough data
10.0
5
Content
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
9.7
5
Administration
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.4
24
Security
Not enough data
9.3
23
Not enough data
Feature Not Available
Generative AI
Not enough data
Not enough data
Remote Support - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Salesforce AppExchange Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AWS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
Not enough data
8.7
29
Operating System
Not enough data
9.4
33
Not enough data
9.1
29
Not enough data
8.8
32
Management
Not enough data
8.8
30
Not enough data
8.5
30
Not enough data
8.9
28
Not enough data
8.5
28
Not enough data
8.8
30
Security
Not enough data
8.7
29
Not enough data
8.9
32
Agentic AI - Mobile Device Management (MDM)
Not enough data
9.2
6
Not enough data
8.9
6
Not enough data
9.4
6
Not enough data
8.9
6
Not enough data
8.3
6
Not enough data
8.6
6
Not enough data
8.3
6
Analysis
Not enough data
8.9
18
Platform
Not enough data
9.3
20
Not enough data
9.1
18
Not enough data
9.1
17
Not enough data
8.8
17
Not enough data
9.5
18
Security
Not enough data
9.2
17
Not enough data
9.4
16
Not enough data
9.2
15
Not enough data
9.7
15
Not enough data
9.1
15
Agentic AI - Enterprise IT Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.3
11
8.8
1394
7.9
11
8.7
1309
8.1
12
8.6
1302
8.1
6
8.6
1283
7.4
9
8.7
1318
8.0
11
8.7
1395
8.3
11
8.9
1459
Platform
6.3
9
8.9
1412
5.5
7
8.7
1369
7.4
12
8.7
1331
9.1
11
9.1
1509
Security
6.8
10
8.7
1192
7.5
10
8.8
1339
6.8
11
8.7
1282
Categories
Categories
Shared Categories
Apple Remote Desktop and TeamViewer are categorized as Remote Desktop
Unique Categories
Apple Remote Desktop has no unique categories
TeamViewer is categorized as AR Collaboration Tools, Salesforce AppExchange Apps, AWS Marketplace, Remote Support, IT Asset Management, Enterprise IT Management, Remote Monitoring & Management (RMM), Unified Endpoint Management (UEM), Co-Browsing, Screen Sharing, Network Monitoring, Endpoint Management, Mobile Device Management (MDM), Patch Management, SAP Store, ServiceNow Store Apps, and Remote Video Support
Reviews
Reviewers' Company Size
Apple Remote Desktop
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TeamViewer
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
15.1%
Computer Software
7.5%
Education Management
7.5%
Primary/Secondary Education
7.5%
Higher Education
7.5%
Other
54.7%
Information Technology and Services
16.2%
Computer Software
10.6%
Marketing and Advertising
4.1%
Telecommunications
3.1%
Consumer Services
3.0%
Other
63.0%
Alternatives
Discussions
What is Apple Remote Desktop used for?
1 Comment
HP
Remote Control: Apple Remote Desktop allows you to control another Mac computer remotely. This is particularly useful for providing technical support or...Read more
How do I get Apple Remote Desktop for free?
1 Comment
HP
Apple Remote Desktop is not available for free. It is a paid software application developed by Apple. designed to enable users to remotely manage and control...Read more
Apple Remote Desktop has no more discussions with answers
How would teanviewer connect without a fast internet?
9 Comments
FN
Teamviewer requires good internet connectivity .if the internet connection is low then the session might get terminatedRead more
What are the features of TeamViewer?
4 Comments
AM
Its allow us:
Remote Device Control
Cross platform access - PC to PC , Mobile to PC, PC to mobile, and mobile to mobile from mobile devices we can...Read more
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