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Compare Apple Remote Desktop and TeamViewer 
Featured Products
At a Glance
Market Segments
Small-Business (35.8% of reviews)
Small-Business (43.4% of reviews)
Entry-Level Pricing
No pricing available
Starting at $24.90
Apple Remote Desktop
Star Rating
(53)4.3 out of 5
Market Segments
Small-Business (35.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Apple Remote DesktopTeamViewer
Star Rating
(3,750)4.5 out of 5
Market Segments
Small-Business (43.4% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $24.90
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that TeamViewer excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Apple Remote Desktop. Users appreciate its ease of use and reliable connection quality, making it a preferred choice for remote support tasks.
- Users say that TeamViewer's quick implementation process is a standout feature, with many highlighting the intuitive onboarding experience. In contrast, while Apple Remote Desktop is noted for being easy to set up, it lacks the same level of user engagement and recent reviews, which may indicate less frequent updates or improvements.
- Reviewers mention that TeamViewer offers robust features like screen sharing, file transfer, and real-time support across various operating systems, which enhances productivity. Apple Remote Desktop, while functional, is primarily recognized for its good remote access speed but lacks the extensive feature set that TeamViewer provides.
- According to verified reviews, TeamViewer's support quality is highly rated, with users praising the platform for its strong security and ability to connect quickly to remote devices. Apple Remote Desktop, while it has received positive feedback for customer support, does not have the same volume of recent reviews to validate its ongoing performance.
- Users highlight that TeamViewer is particularly beneficial for small businesses, as it caters to their needs effectively, with a large percentage of reviews coming from this segment. Apple Remote Desktop, while also used by small businesses, has a smaller market presence and fewer reviews, which may limit its perceived reliability.
- Reviewers note that TeamViewer's comprehensive feature set, including unattended access and cross-platform access, makes it a versatile tool for various remote work scenarios. In comparison, Apple Remote Desktop is limited in its cross-platform capabilities, which may restrict its usability for teams that operate across different operating systems.
Pricing
Entry-Level Pricing
Apple Remote Desktop
No pricing availableTeamViewer
Remote Access
Starting at $24.90
Ideal for on-the-go professionals looking for an economical, easy remote work solution.
- 1 Licensed User
- 1 Concurrent connection (channel)
- 3 Managed devices
Free Trial
Apple Remote Desktop
No trial information availableTeamViewer
Free Trial is available
Ratings
Meets Requirements
8.4
47
9.1
2,991
Ease of Use
8.7
47
9.1
3,159
Ease of Setup
8.2
19
9.1
937
Ease of Admin
8.1
18
8.9
679
Quality of Support
8.0
35
8.6
2,567
Has the product been a good partner in doing business?
8.6
14
8.6
636
Product Direction (% positive)
6.0
47
8.7
2,885
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
Not enough data
9.4
50
Not enough data
8.8
8
Not enough data
9.0
7
Monitoring and Management
Not enough data
9.2
50
Not enough data
9.2
49
Not enough data
9.0
51
Not enough data
9.1
50
Not enough data
8.8
8
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
8.3
9
Service Management
Not enough data
9.5
52
Not enough data
9.0
8
Not enough data
7.9
8
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
8.1
9
Not enough data
8.5
9
Not enough data
8.5
9
Not enough data
8.1
9
Not enough data
8.5
9
Not enough data
8.5
9
Not enough data
8.8
10
Presenter Tools
Not enough data
8.9
863
Not enough data
8.5
784
Not enough data
9.1
937
|
Verified
Not enough data
8.8
833
|
Verified
Conferencing Options
Not enough data
8.7
796
|
Verified
Not enough data
8.7
808
|
Verified
Not enough data
8.7
791
|
Verified
Application Tools
Not enough data
8.8
870
|
Verified
Not enough data
8.9
825
|
Verified
Not enough data
8.7
806
|
Verified
Agentic AI - Screen Sharing
Not enough data
7.8
37
Scope
Not enough data
10.0
5
Not enough data
10.0
5
Security
Not enough data
10.0
5
Not enough data
9.3
5
Not enough data
10.0
5
Management
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
10.0
5
Not enough data
10.0
5
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
9.3
16
Not enough data
9.2
15
Not enough data
9.0
17
Not enough data
9.1
17
Monitoring - Network Monitoring
Not enough data
8.1
7
Not enough data
9.0
7
Not enough data
9.3
7
Management
Not enough data
9.2
16
Not enough data
9.3
16
Not enough data
9.1
17
Analytics - Network Monitoring
Not enough data
8.6
7
Not enough data
8.6
7
Security - Network Monitoring
Not enough data
9.0
7
Not enough data
9.3
7
Not enough data
8.8
7
Network Performance - Network Monitoring
Not enough data
8.6
7
Not enough data
9.3
7
AI Automation - Network Monitoring
Not enough data
8.9
6
Not enough data
9.0
7
Not enough data
9.0
7
Agentic AI - Network Monitoring
Not enough data
8.9
6
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
9.2
6
Not enough data
9.2
6
Not enough data
8.9
6
Asset Inventory
Not enough data
8.3
26
Not enough data
8.3
26
Not enough data
8.3
25
Not enough data
7.3
24
Not enough data
8.3
26
Generative AI
Not enough data
7.8
19
Not enough data
7.7
19
Agentic AI - IT Asset Management
Not enough data
7.9
14
Not enough data
7.9
14
Not enough data
8.1
14
Not enough data
7.6
14
Not enough data
7.7
14
Not enough data
8.1
15
Not enough data
7.7
14
Management
Not enough data
9.1
25
Not enough data
8.6
25
Not enough data
8.3
20
Not enough data
7.5
22
ServiceNow Apps
Not enough data
9.3
131
Not enough data
9.3
132
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
9.2
551
Not enough data
9.1
538
Not enough data
8.9
484
Not enough data
9.0
513
Not enough data
8.9
495
Not enough data
8.9
501
Maintenance
Not enough data
9.0
499
Not enough data
8.9
465
Communication
Not enough data
8.9
496
Not enough data
8.6
439
Not enough data
8.7
443
Not enough data
8.8
464
Security
Not enough data
9.0
459
Not enough data
9.0
462
Device Support
Not enough data
8.9
490
Not enough data
9.1
499
Not enough data
9.0
500
Performance
Not enough data
8.9
468
Remote Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Hardware Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.3
22
Security
Not enough data
9.2
21
Not enough data
Feature Not Available
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
Not enough data
8.7
28
Operating System
Not enough data
9.5
31
Not enough data
9.1
29
Not enough data
8.8
31
Management
Not enough data
8.7
29
Not enough data
8.4
29
Not enough data
9.0
27
Not enough data
8.5
27
Not enough data
8.8
29
Security
Not enough data
8.6
28
Not enough data
8.9
32
Agentic AI - Mobile Device Management (MDM)
Not enough data
9.0
5
Not enough data
8.7
5
Not enough data
9.3
5
Not enough data
8.7
5
Not enough data
8.0
5
Not enough data
8.3
5
Not enough data
8.0
5
Analysis
Not enough data
8.9
18
Platform
Not enough data
9.3
20
Not enough data
9.1
19
Not enough data
9.1
17
Not enough data
8.8
17
Not enough data
9.5
17
Security
Not enough data
9.2
17
Not enough data
9.4
16
Not enough data
9.2
15
Not enough data
9.7
15
Not enough data
9.1
15
Agentic AI - Enterprise IT Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.3
11
8.8
1392
7.9
11
8.7
1305
8.1
12
8.6
1300
8.1
6
8.6
1281
7.4
9
8.7
1317
8.0
11
8.7
1392
8.3
11
8.9
1458
Platform
6.3
9
8.9
1409
5.5
7
8.7
1365
7.4
12
8.7
1330
9.1
11
9.1
1500
Security
6.8
10
8.6
1191
7.5
10
8.8
1338
6.8
11
8.7
1280
Categories
Categories
Shared Categories
Apple Remote Desktop and TeamViewer are categorized as Remote Desktop
Unique Categories
Apple Remote Desktop has no unique categories
TeamViewer is categorized as Enterprise IT Management, Unified Endpoint Management (UEM), Network Monitoring, Co-Browsing, Screen Sharing, AR Collaboration Tools, SAP Store, Remote Support, IT Asset Management, Mobile Device Management (MDM), ServiceNow Store Apps, and Remote Monitoring & Management (RMM)
Reviews
Reviewers' Company Size
Apple Remote Desktop
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TeamViewer
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
15.1%
Primary/Secondary Education
7.5%
Higher Education
7.5%
Education Management
7.5%
Computer Software
7.5%
Other
54.7%
Information Technology and Services
16.2%
Computer Software
10.6%
Marketing and Advertising
4.2%
Telecommunications
3.1%
Consumer Services
3.0%
Other
62.9%
Alternatives
Discussions
What is Apple Remote Desktop used for?
1 Comment
HP
Remote Control: Apple Remote Desktop allows you to control another Mac computer remotely. This is particularly useful for providing technical support or...Read more
How do I get Apple Remote Desktop for free?
1 Comment
HP
Apple Remote Desktop is not available for free. It is a paid software application developed by Apple. designed to enable users to remotely manage and control...Read more
Apple Remote Desktop has no more discussions with answers
Can i access the mobile phone devices through remote desktop ?
5 Comments
AZ
Yes, you can generally remote in to mobile devices, but the connection (at least in the case of iOS devices) is view only. You cannot control the mobile...Read more
Somewhat expensive licenses?
4 Comments
G2
You may logon to your teamviewer account on the teamviewer website to manage your licenses, there you will see an overview of available licenses, used...Read more
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