Compare Apple Remote Desktop and Syncro 
Featured Products
At a Glance
Market Segments
Small-Business (35.8% of reviews)
Small-Business (90.0% of reviews)
Entry-Level Pricing
No pricing available
$129.00 Per Month
Apple Remote Desktop
Star Rating
(53)4.3 out of 5
Market Segments
Small-Business (35.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Apple Remote DesktopSyncro
Star Rating
(465)4.5 out of 5
Market Segments
Small-Business (90.0% of reviews)
Pros & Cons
Entry-Level Pricing
$129.00 Per Month
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Syncro excels in providing a comprehensive toolset for IT management, allowing users to manage inventory, invoicing, and remote assistance all in one place. This all-in-one functionality is particularly praised by IT managers who find it invaluable for their operations.
- Users say that Apple Remote Desktop is easy to set up and use, especially for Mac users, highlighting its native integration with macOS. Reviewers appreciate the overall good remote access speed, making it a solid choice for those within the Apple ecosystem.
- According to verified reviews, Syncro's support quality stands out, with users noting its effectiveness in managing tickets and providing remote support. This is complemented by its built-in remote desktop tool, which many find to be a great asset for their IT needs.
- Reviewers mention that while Apple Remote Desktop is user-friendly, it may not meet the diverse needs of larger IT operations as effectively as Syncro. Users have pointed out that Syncro's scripting and PowerShell functions enhance its capabilities, making it a more robust option for complex IT environments.
- G2 reviewers highlight that Syncro's recent updates and positive product direction contribute to its high satisfaction ratings, with many users feeling it has been a good partner in their business growth. In contrast, Apple Remote Desktop has fewer recent reviews, which may indicate less ongoing development or user engagement.
- Users report that both products offer good ease of use, but Syncro edges out with slightly higher ratings in ease of administration and setup. This is particularly beneficial for teams looking to streamline their IT processes without extensive training or onboarding.
Pricing
Entry-Level Pricing
Apple Remote Desktop
No pricing availableSyncro
Core
$129.00
Per Month
Pricing per user / month
- Fully integrated RMM & PSA
- Unlimited RMM agents for Windows & Mac devices
- Powerful scripting engine
Free Trial
Apple Remote Desktop
No trial information availableSyncro
Free Trial is available
Ratings
Meets Requirements
8.4
47
8.8
344
Ease of Use
8.7
47
8.8
351
Ease of Setup
8.2
19
8.7
310
Ease of Admin
8.1
18
8.9
258
Quality of Support
8.0
35
8.5
318
Has the product been a good partner in doing business?
8.6
14
9.1
253
Product Direction (% positive)
6.0
47
9.0
342
Features by Category
Inventory Management - Remote Monitoring & Management (RMM)
Not enough data
8.9
290
Not enough data
8.7
46
Not enough data
8.0
33
Monitoring and Management
Not enough data
8.8
284
Not enough data
8.5
278
Not enough data
8.2
273
Not enough data
8.1
282
Not enough data
8.8
40
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
8.6
44
Service Management
Not enough data
8.7
277
Not enough data
8.1
34
Not enough data
8.8
53
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
5.6
27
Not enough data
5.3
26
Not enough data
5.9
28
Not enough data
5.4
27
Not enough data
5.1
26
Not enough data
5.0
26
Not enough data
5.1
26
Customer Management
Not enough data
8.4
157
Not enough data
7.0
147
Not enough data
6.2
145
Not enough data
7.4
153
Project Management
Not enough data
6.1
148
Not enough data
6.2
149
Not enough data
6.5
145
Not enough data
6.6
144
Accounting
Not enough data
6.9
145
Not enough data
7.7
154
Not enough data
7.2
153
Not enough data
6.3
139
Not enough data
6.1
137
Portfolio Management
Not enough data
6.3
137
Not enough data
6.2
136
Not enough data
6.3
138
Not enough data
6.1
134
Analytics
Not enough data
6.2
133
Not enough data
7.3
147
Not enough data
6.6
134
Administration
Not enough data
7.5
150
Not enough data
7.3
147
Not enough data
8.0
147
Platform
Not enough data
7.7
143
Not enough data
7.0
132
Not enough data
9.0
147
Not enough data
6.8
143
Not enough data
5.0
134
Generative AI
Not enough data
5.2
52
Not enough data
5.1
50
Artificial Intelligence - Professional Services Automation
Not enough data
4.9
13
Not enough data
4.8
14
Not enough data
5.8
16
Agentic AI - Professional Services Automation
Not enough data
5.2
14
Not enough data
5.1
13
Administration
Not enough data
8.4
205
Not enough data
8.4
201
Not enough data
7.2
183
Not enough data
8.9
209
Not enough data
8.2
198
Not enough data
8.1
202
Maintenance
Not enough data
8.9
215
Not enough data
7.6
176
Communication
Not enough data
8.0
193
Not enough data
5.1
164
Not enough data
5.0
165
Not enough data
6.2
171
Security
Not enough data
7.9
177
Not enough data
8.0
181
Device Support
Not enough data
6.6
181
Not enough data
7.8
188
Not enough data
7.7
192
Performance
Not enough data
7.8
203
Generative AI
Not enough data
5.6
86
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.3
11
8.4
189
7.9
11
8.6
198
8.1
12
8.5
199
8.1
6
7.0
173
7.4
9
7.3
164
8.0
11
9.2
197
8.3
11
8.5
190
Platform
6.3
9
8.0
189
5.5
7
Feature Not Available
7.4
12
8.0
188
9.1
11
Feature Not Available
Security
6.8
10
Feature Not Available
7.5
10
Feature Not Available
6.8
11
Feature Not Available
Categories
Categories
Shared Categories
Apple Remote Desktop and Syncro are categorized as Remote Desktop
Unique Categories
Apple Remote Desktop has no unique categories
Syncro is categorized as Remote Monitoring & Management (RMM), Remote Support, Professional Services Automation, and Endpoint Management
Reviews
Reviewers' Company Size
Apple Remote Desktop
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Syncro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
15.1%
Computer Software
7.5%
Education Management
7.5%
Primary/Secondary Education
7.5%
Higher Education
7.5%
Other
54.7%
Information Technology and Services
54.4%
Computer & Network Security
24.8%
Computer Networking
3.4%
Consulting
1.6%
Computer Hardware
1.6%
Other
14.2%
Alternatives
Discussions
What is Apple Remote Desktop used for?
1 Comment
HP
Remote Control: Apple Remote Desktop allows you to control another Mac computer remotely. This is particularly useful for providing technical support or...Read more
How do I get Apple Remote Desktop for free?
1 Comment
HP
Apple Remote Desktop is not available for free. It is a paid software application developed by Apple. designed to enable users to remotely manage and control...Read more
Apple Remote Desktop has no more discussions with answers
What is Synchro software used for?
3 Comments
TY
Its a RMM and PSA tools used by managed service providers and/or internal IT teams Read more
What is Synchro Pro?
1 Comment
RV
The company is SyncroMSP.com and the product is Syncro. This product is a client management tool built to facilitate management of multiple devices like...Read more
What is atera RMM?
1 Comment
NP
Well, Atera RMM is a competing MSP. But, coming from a previous user, they are NOWHERE in the race! Syncro has got them beat in all categories. (Except the...Read more
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